SymptomPossible cause Possible solution
An indirect route is suggested. If there are restrictions (such as one-way streets) on roads close to the starting point or destination, the system may suggest an indirect route. Adjust the location of the starting point or destination.
The system may suggest an indirect route because route calculation
does not take into consideration some areas such as narrow streets
(gray roads) . Reset the destination to a main or ordinary road, and
recalculate the route.
The landmark information does not
correspond to the actual information. This may be caused by insufficient or incorrect map data.
Updated information will be included in the next version
of the map data.
The suggested route does not exactly
connect to the starting point, waypoints,
or destination. There is no data for route calculation closer to these locations. Set the starting point, waypoints and destination on a
main road, and perform route calculation.
Troubleshooting guide11-7
SymptomPossible cause Possible solution
Voice guidance is not available. Voice guidance is only available at certain intersections marked with
.
In some cases, voice guidance is not available even when the vehicle
should make a turn. This is not a malfunction.
The vehicle has deviated from the suggested route. Go back to the suggested route or request route
calculation again.
Voice guidance is set to off. Turn on voice guidance.
Route guidance is set to off. Turn on route guidance.
The guidance content does not correspond
to the actual condition. The content of voice guidance may vary, depending on the types of
intersections at which turns are made. Follow all traffic rules and regulations.
VOICE GUIDANCE
11-8Troubleshooting guide
