2012 MERCEDES-BENZ SPRINTER warning

Thank you for choosing the new Sprinter
We hope you enjoy your Sprinter. Vehicle
safety
and operational reliability are two very
important factors. To maintain them, regular
maintenance services are necessary.
We continuously strive to improve our
product and ask for your understanding that
we reserve the right to make changes in the
periodic maintenance work for our vehicles.
The information in this booklet is accurate as
of the press date. At the time of your
scheduled maintenance appointments with
your authorized Sprinter dealer, your vehicle
will be serviced in accordance with the most
up-to-date version of the maintenance work
information corresponding to your vehicle's
age or mileage. Please check with your
authorized Sprinter dealer for any changes to
the periodic maintenance work required for
your vehicle. PLEASE NOTE
WE STRONGLY RECOMMEND THAT YOU
HAVE YOUR VEHICLE SERVICED BY AN
AUTHORIZED SPRINTER DEALER WHO IS
FULLY

EQUIPPED TO PROVIDE THIS SERVICE
AND THAT GENUINE MERCEDES-BENZ
PARTS BE USED.
EMISSION CONTROL COMPONENTS AND
SYSTEMS CAN BE MAINTAINED, REPLACED,
OR REPAIRED BY ANY AUTOMOBILE REPAIR
WORKSHOP OR INDIVIDUAL USING
CERTIFIED PARTS.
THE USE OF DEFECTIVE OR NON-
EQUIVALENT PARTS CAN RESULT IN YOUR
EMISSIONS PERFORMANCE WARRANTY
CLAIM BEING DENIED. Symbols
The following symbols are used in this
Maintenance Booklet: !
Highlights hazards that may result in
damage to your vehicle.
i Helpful tips or other useful information.
Y Page This symbol informs you where you
can find further information on a
topic.
YY This continuation symbol indicates
that a warning or procedure is
continued on the next page. Vehicle distributor/Vehicle
warrantor/Parts distributor
Mercedes-Benz USA LLC
One Mercedes Drive
Montvale, NJ 07645-0350
Customer Assistance Center:
1-877-762-8267
Mercedes-Benz USA LLC is a Daimler
company

Introduction
Active Service System (ASSYST)
General notes Your Sprinter is equipped with the
Active
Service System (ASSYST) . The
maintenance computer tracks distance
driven and the time elapsed since your last
service.
The maintenance service is shown in
the multifunction display in the instrument
cluster.
Approximately one month before the
maintenance service is due, the multifunction
display shows a message. It indicates when
the next maintenance service is due in miles
or days.
The icons or letters on the service indicator
show the type of service that is due.
¯ or A Oil Service Plus
° or B Maintenance service
Service due date display Vehicles with steering wheel buttons
One of the following messages appears:
^¯Service A: due in ... days
^¯Service A: due in ... miles
^¯Service A Carry out now
Vehicles without steering wheel buttons
One of the following messages appears:
^¯
for service A
^° for service B
The remaining distance in miles (mi) or the
remaining time in days (d) is shown.
Service due date has been exceeded A qualified specialist workshop, e.g. an
authorized Sprinter dealer resets the service
indicator during the service. Vehicles with steering wheel buttons
If the service due date has been exceeded,
one of the following messages will appear in
the display:
^¯Service
A: overdue by ... days
^¯Service A: overdue by ...
miles
A warning tone also sounds.
Vehicles without steering wheel buttons
If the service due date has been exceeded,
the ¯ or ° service icons flash for 10
seconds after the ignition is switched on. A
minus

sign also appears in front of the service
due date.
Service information You can find a list with descriptions of the
maintenance work in this booklet, from
(Y page 10). Following every maintenance
service, the authorized Sprinter dealer will
reset the service interval display by
confirming

the maintenance work performed.
The authorized Sprinter dealer performing the
maintenance services will confirm the work
has been carried out using the confirmation
pages in this Service Booklet (Y page 16).
We continuously strive to improve our
product and ask for your understanding that
we reserve the right to make changes in the
periodic maintenance work for our vehicles.
The information in this booklet is accurate as
of the press date. At the time of your
scheduled maintenance appointments with
your authorized Sprinter dealer, the most
current maintenance work information will be
utilized for your vehicle's age or mileage.
Please check with your authorized Sprinter
dealer for any changes to the periodic
maintenance work for your vehicle.
i If the ASSYST service interval display has
been accidentally reset, have an authorized
Sprinter dealer correct the setting. A reset
should only be performed once the
corresponding maintenance service has 4
Introduction
Maintenance Booklet

information about measuring the engine oil
level.
R Coolant level – The correct procedure for
checking the coolant level is described in
the Operator's Manual.
R Brake
fluid level – If the brake fluid has to
be topped up, visit an authorized Sprinter
dealer and have the cause determined, e.g.
leakage or worn brake pads.
R Windshield washer system – If the
washer fluid level falls below 1/3 full, the
warning lamp for the washer fluid level
lights up. Add washer fluid mixed with an
approved windshield washer solvent/
concentrate, test function and check wiper
blades.
R Lighting system
R Tire condition and tire pressure – Check
at least once a month. Refer to the "Tires
and Wheels" section in the Operator's
Manual for guidelines and the correct
procedure for checking the tire condition
and tire pressure. Notes on the warranty
An extensive and well-equipped network of
authorized Sprinter dealers is available to
carry

out maintenance work. Your authorized
Sprinter dealer can ensure that your vehicle
is thoroughly serviced and repaired by
professionals.
Please see the Service and Warranty
Information Booklet for detailed information
on warranty terms and coverage.
Please observe the maintenance
instructions in this Maintenance Booklet,
even if you allow a third party to use the
vehicle and entrust them with the vehicle
care. This way, you can ensure that your
warranty rights are not affected.
Service, replacement, or repair of the
emission control devices and systems
can be performed by any automotive
repair establishment or individual using
certified parts. We strongly recommend that any
maintenance work on your vehicle is
carried out by your authorized Sprinter
dealer

which is fully equipped to perform
this service.
Please note that engines have to be serviced
in accordance with special instructions and
using special measuring equipment to
comply with legal requirements concerning
exhaust emissions. Modifications to or
tampering with emissions components is not
permissible. Your authorized Sprinter dealer
is familiar with the relevant regulations. Service records
Your authorized Sprinter dealer will certify in
this booklet the maintenance services on
your vehicle which it has performed.
Other than the maintenance services
described,

the Maintenance Booklet does not
record or reflect any repair work that may
have been performed on your vehicle. Please
keep those receipts with your vehicle
records.
You can find information about the warranty
in your Service and Warranty Information
Booklet.
Your authorized Sprinter dealer will gladly
provide more information on the
maintenance of your vehicle. Parts/operating materials
We only recommend the use of genuine
Mercedes-Benz parts for service and repair
work,

as these conform to our specifications.
In addition, only fuels, lubricants and
corrosion inhibitor/antifreeze that
correspond to the factory specifications
should be used. Please see your authorized
Sprinter dealer for more information on this
subject. Introduction
7
Maintenance Booklet