Introduction
Active Service System (ASSYST)
General notes Your Sprinter is equipped with the
Active
Service System (ASSYST) . The
maintenance computer tracks distance
driven and the time elapsed since your last
service.
The maintenance service is shown in
the multifunction display in the instrument
cluster.
Approximately one month before the
maintenance service is due, the multifunction
display shows a message. It indicates when
the next maintenance service is due in miles
or days.
The icons or letters on the service indicator
show the type of service that is due.
¯ or A Oil Service Plus
° or B Maintenance service
Service due date display Vehicles with steering wheel buttons
One of the following messages appears:
^¯Service A: due in ... days
^¯Service A: due in ... miles
^¯Service A Carry out now
Vehicles without steering wheel buttons
One of the following messages appears:
^¯
for service A
^° for service B
The remaining distance in miles (mi) or the
remaining time in days (d) is shown.
Service due date has been exceeded A qualified specialist workshop, e.g. an
authorized Sprinter dealer resets the service
indicator during the service. Vehicles with steering wheel buttons
If the service due date has been exceeded,
one of the following messages will appear in
the display:
^¯Service
A: overdue by ... days
^¯Service A: overdue by ...
miles
A warning tone also sounds.
Vehicles without steering wheel buttons
If the service due date has been exceeded,
the ¯ or ° service icons flash for 10
seconds after the ignition is switched on. A
minus
sign also appears in front of the service
due date.
Service information You can find a list with descriptions of the
maintenance work in this booklet, from
(Y page 10). Following every maintenance
service, the authorized Sprinter dealer will
reset the service interval display by
confirming
the maintenance work performed.
The authorized Sprinter dealer performing the
maintenance services will confirm the work
has been carried out using the confirmation
pages in this Service Booklet (Y page 16).
We continuously strive to improve our
product and ask for your understanding that
we reserve the right to make changes in the
periodic maintenance work for our vehicles.
The information in this booklet is accurate as
of the press date. At the time of your
scheduled maintenance appointments with
your authorized Sprinter dealer, the most
current maintenance work information will be
utilized for your vehicle's age or mileage.
Please check with your authorized Sprinter
dealer for any changes to the periodic
maintenance work for your vehicle.
i If the ASSYST service interval display has
been accidentally reset, have an authorized
Sprinter dealer correct the setting. A reset
should only be performed once the
corresponding maintenance service has 4
Introduction
Maintenance Booklet
Replacement of coolant may be required
more
frequently if coolant is not maintained
according to instructions and/or other
than approved anticorrosion/antifreeze
products for your vehicle are being used.
You can find coolant instructions under the
"Coolant" section of the vehicle Operator's
Manual. Contact an authorized Sprinter
dealer for a list of anticorrosion/antifreeze
products that are approved for your
vehicle. Wear items
The
maintenance computer recommends the
inspection of certain wear parts, however, it
cannot judge the condition of these wear
parts. Only a qualified aftersales technician
can determine if a wear part should be
replaced. Approved engine oils and filters
General information about engine oil Engine oils and oil filters are especially tested
for their suitability in our engines and
durability
for our service intervals. Therefore,
only use approved engine oils and oil filters
required for vehicles with a maintenance
computer. Conventional petroleum-based
oils must not be used for vehicles equipped
with the ASSYST maintenance computer.
The following cases are not covered by the
limited warranty for new vehicles:
R using engine oils and oil filters of
specification other than those expressly
required by the maintenance computer.
R changing the engine oil and oil filter at
longer change intervals than those
specified by the maintenance computer.
R using any oil additives.
We recommend MOBIL OIL. MB sheet numbers Use the following table to determine the MB
sheet numbers. Refer to the Operator's
Manual to determine the engine type of your
vehicle. The model and engine type can be
found in the "Service products and
capacities" section of the "Technical data"
chapter under "Engine oil".
Engine type MB sheet number
642 228.51, 229.51
i
MB sheet numbers are printed on the
outside of the oil container.
Viscosity grades for engine oils In this table, select the oil viscosity according to
the lowest anticipated air temperature before the
next oil change.
Regular checks
In addition to the maintenance service, you
should also perform regular checks on the
following (e.g. weekly, when refueling or
before any long journey):
R Oil level – Depending on the vehicle
equipment,
check the oil level of the engine
using either the oil dipstick or using the
control system via the multifunction
steering wheel/multifunction display.
Refer to the Operator's Manual for further 6
Introduction
Maintenance Booklet
conditions, should operate properly between
maintenance services.
Changing the engine oil and filter
Change the engine oil and oil filter at every Oil
Service Plus/maintenance service. If oil
consumption should increase, determine the
cause and take necessary corrective steps.
Do not reset the service interval display if the
oil level is filled up or the oil is changed at
times other than the recommended intervals. Replacing the air filter
Under normal dust conditions, the air filter
should be replaced during every second
maintenance service. Clean the air filter cap
and housing before removing the air filter. Replacing the fuel filter
The
fuel filter should be replaced during every
maintenance service. Checking the diesel particle filter
The level of the diesel particle filter must be
checked during the fourth maintenance
service for the first time.
If the level of the diesel particle filter is still
below the limit value during the fourth
maintenance
service, the diesel particle filter
level should be checked again at every Oil
Service Plus or maintenance service.
If the level of the diesel particle filter is above
the limit value, the diesel particle filter should
be replaced.
Once the new diesel particle filter has been
installed, the check cycle begins again after
the fourth maintenance service. Emptying and refilling DEF
Fill up the DEF at every Oil Service Plus. Drain off the DEF during every maintenance
service, then refill.
Maintenance service descriptions
Vehicle maintenance service work
(including emission system
maintenance)
i The maintenance services should be
carried
out at the specified mileage or after
the specified number of years (whichever
comes first).
You can find detailed descriptions of the
maintenance services here (Y page 10).
You can find a description of the scope of
maintenance for the exhaust system here
(Y page 8). Maintenance service descriptions
9
Maintenance Booklet
Maintenance service descriptions
Oil Service Plus/maintenance service Oil Service
Plus Maintenance
service Check by service advisor
Check vehicle for corrosion, accident and paint
damage
^ ^
Oil service
Engine: oil and filter change
^ ^
Lubrication work
Lubricate the trailer tow hitch
^
Lubricate the hinges on the rear door
^
Maintenance
Check function and condition
Front and rear seat belts, seat belt buckles, seat belt
buckle extensions
^ ^
Indicators, indicator lamps
^
Headlamps, exterior lighting
^
Windscreen wipers, rear windscreen wiper,
windscreen washer system, headlamp cleaning
system
^
Check for leaks and general condition
Observe line routing and chafing.
If
there is fluid loss, determine the cause and remedy
it All assemblies: engine, transmission, transfer case,
axles, steering, power steering pump, brakes
^ ^
All lines, hoses and sensor cables
^ ^
All reservoirs, shock absorbers, front axle joints,
covers, sleeves, dust caps
^ ^
Auxiliary rubber springs
^ ^
Steering mechanism: tie rod, steering lever, rubber
sleeves, dust caps
^ ^10
Maintenance service descriptions
Maintenance Booklet
Oil Service
Plus Maintenance
service Service indicator
Reset the maintenance computer
^ ^
Additional work
Once only at first Oil Service Plus
Retighten nuts and bolts
Rear axle: retighten spring brackets
Every second maintenance service
Automatic transmission: oil and filter change
Replace air filter element (observe the installation date)
Replace the poly-V-belt
Every fourth maintenance service
Check level of the diesel particle filter
Every two years (J2)
Hydraulic brake system: renew brake fluid
Replace the dust filter for the heating/ventilation or the activated charcoal/combination
filter for the air conditioning (observe the installation date)
Every sixth maintenance service/every 10 years (J10)
Rear axle: oil change
Every sixth maintenance service/every 15 years (J15)
Replace coolant (observe coolant mixture ratio)
Confirmations
Tire rotation
For information about tire rotation, see (Y page 5). Date: Mileage:
Date: Mileage:
Date: Mileage:12
ConfirmationsMaintenance Booklet
Maintenance service confirmations
Date
Mileage
Order no. Oil Service Plus
Maintenance service
Work in addition to the maintenance
service
W1 J2 J10 J15
Oil change
Engine Viscosity
Sheet no.
Automatic transmission
Sheet no.
Rear axle
Sheet no. Replaced:
Air filter element
Dust filter: heating/ventilation
Coolant
Brake fluid
DEF
Diesel particle filter Diesel particle filter checked
Diesel particle filter replaced
Signature/stamp from an authorized Sprinter dealer 16
ConfirmationsMaintenance Booklet
Date
Mileage
Order no. Oil Service Plus
Maintenance service
Work in addition to the maintenance
service
W1 J2 J10 J15
Oil change
Engine Viscosity
Sheet no.
Automatic transmission
Sheet no.
Rear axle
Sheet no. Replaced:
Air filter element
Dust filter: heating/ventilation
Coolant
Brake fluid
DEF
Diesel particle filter Diesel particle filter checked
Diesel particle filter replaced
Signature/stamp from an authorized Sprinter dealer Confirmations
17Maintenance Booklet
Date
Mileage
Order no. Oil Service Plus
Maintenance service
Work in addition to the maintenance
service
W1 J2 J10 J15
Oil change
Engine Viscosity
Sheet no.
Automatic transmission
Sheet no.
Rear axle
Sheet no. Replaced:
Air filter element
Dust filter: heating/ventilation
Coolant
Brake fluid
DEF
Diesel particle filter Diesel particle filter checked
Diesel particle filter replaced
Signature/stamp from an authorized Sprinter dealer 18
ConfirmationsMaintenance Booklet