2012 MERCEDES-BENZ SLS AMG COUPE Owners Manual

GWARNING
If the indicator lamp in the SOS button is
flashing continuously and there was no voice
connection to the Response Center
established, then the mbrace system could
not initiate an emergency call (e.g. the
relevant cellular phone network is not
available).
The message Call Failed appears in the
multifunction display for approximately
10 seconds.
Should this occur, assistance must be
summoned by other means.
Making an emergency call
XTo initiate an emergency call
manually: press cover : briefly to open
it.XPress SOS button ; briefly.
The indicator lamp in SOS button ;
flashes until the emergency call is
concluded.XWait for a voice connection to the
Mercedes-Benz Customer Assistance
Center.XAfter the emergency call is ended, close
cover :.GWARNING
If you feel at any way in jeopardy when in the
vehicle (e.g. smoke or fire in the vehicle,
vehicle in a dangerous road location), please
do not wait for voice contact after you have
pressed the SOS button. Carefully leave the
vehicle and move to a safe location. The
Response Center will automatically contact
local emergency officials with the vehicle's
approximate location if they receive an
automatic SOS signal and cannot make voice
contact with the vehicle occupants.
Roadside Assistance buttonXPress and hold Roadside Assistance
button : for more than two seconds.
This initiates a call to the Mercedes-Benz
Customer Assistance Center. The indicator
lamp in Roadside Assistance button :
flashes while the call is active. The
Connecting Call message appears in the
multifunction display. The audio output is
muted.
If a connection can be made, the Call
Connected message appears in the
multifunction display.
If a cellular phone network is available and
there is sufficient GPS reception, the mbrace
system transmits data to the Mercedes-Benz
Customer Assistance Center, for example:
R current location of the vehicle
R vehicle identification number
i The COMAND display shows that an
mbrace call is active. During the call, you
can change to the navigation menu by
pressing the NAVI button on COMAND, for
example.
Voice output is not available.
Features207Stowage and featuresZ

A voice connection is established between
the Mercedes-Benz Customer Assistance
Center and the vehicle occupants.XDescribe the type of assistance needed.
The Mercedes-Benz Customer Assistance
Center either sends a qualified Mercedes-
Benz technician or organizes for your vehicle
to be transported to the nearest authorized
Mercedes-Benz Center. You may be charged
for services such as repair work and/or
towing. Further details are available in your
mbrace manual.
i The mbrace system failed to initiate a
Roadside Assistance call if:
R the indicator lamp in Roadside
Assistance button : is flashing
continuously.
R no voice connection to the Mercedes-
Benz Customer Assistance Center was
established.
This may be because the corresponding
mobile phone network is not available.
The Call Failed message appears on the
multifunction display.
XTo end a call: press the ~ button on the
multifunction steering wheel.
or
XPress the corresponding button for ending
a phone call on COMAND.
MB Info call button
XPress and hold MB Info call button : for
more than two seconds.
This initiates a call to the Mercedes-Benz
Customer Assistance Center. The indicator
lamp in MB Info call button : flashes while
the connection is being established. The
Connecting Call message appears in the
multifunction display and COMAND is
muted.
If a connection can be made, the Call
Connected message appears in the
multifunction display.
If a cellular phone network is available and
there is sufficient GPS reception, the mbrace
system transmits data to the Mercedes-Benz
Customer Assistance Center, for example:
R current location of the vehicle
R vehicle identification number
i The COMAND display shows that an
mbrace call is active. During the call, you
can change to the navigation menu by
pressing the NAVI button on COMAND, for
example.
Voice output is not available.
A voice connection is established between
the Mercedes-Benz Customer Assistance
Center and the vehicle occupants. You can
obtain information on how to operate your
vehicle's systems, on the location of the
nearest authorized Mercedes-Benz Center,
and on further products and services offered
by Mercedes-Benz USA.
Further details on the mbrace system can be
found under http://www.mbusa.com 15
.
Log in under "Owners Online".
i The mbrace system failed to initiate an
MB Info call if:
R the indicator lamp in MB Info call
button : is flashing continuously.
R no voice connection to the Mercedes-
Benz Customer Assistance Center was
established.
15 USA only.208FeaturesStowage and features

This may be because the corresponding
mobile phone network is not available.
The Call Failed message appears on the
multifunction display.XTo end a call: press the ~ button on the
multifunction steering wheel.
or
XPress the corresponding button for ending
a phone call on COMAND.
Call priority
When service calls are active, e.g. Roadside
Assistance or MB Info calls, an emergency
call can still be initiated. In this case, an
emergency call will take priority and override
all other active calls.
The indicator lamp of the respective button
flashes until the call is ended. An emergency
call can only be terminated by the Mercedes-
Benz Customer Assistance Center. All other
calls can be ended by pressing the ~
button on the multifunction steering wheel or
the corresponding button for ending a
telephone call on COMAND.
i If an mbrace call is initiated, audio output
is muted. The mobile phone is no longer
connected to COMAND. However, if you
want to use your mobile phone, we
recommend that you do this only when the
vehicle is stationary and in a safe location.
Downloading destinations in COMAND
i Information on the components and
operating principles of COMAND can be
found in the separate COMAND operating
instructions.
This service is part of the mbrace PLUS
Package and cannot be purchased
separately.
i You can only use the Destination
Download function if the vehicle is
equipped with a navigation system.
Destination Download gives you access to a
database with over 15 million points of
interest (POIs)/important destinations that
can be downloaded onto the navigation
system of your vehicle. If you know the
destination, you can download the address or
obtain the location of points of interest
(POIs)/important destinations in the
surrounding area.
You are prompted to confirm route guidance
to the address entered.
The system calculates the route and
subsequently starts the route guidance with
the address entered.
i If you select No, the address can be stored
in the address book.
i The Destination Download function is
available if the corresponding mobile
phone network is available and data
transfer is possible.
Route Assistance
This service is part of the mbrace PLUS
Package and cannot be purchased
separately.
i You can also use the Route Assistance
function if your vehicle is not equipped with
a navigation system.
Within the framework of this service, you
receive a professional and reliable form of
navigation support without having to leave
your vehicle.
The customer service representative
determines a suitable driving route based on
your current vehicle position and the desired
destination and guides you live through the
current sections of the route.
Search & Send
"Search & Send" is a destination entry
service. You can find further information on
"Search & Send" in the separate COMAND
operating instructions.
Features209Stowage and featuresZ

Vehicle remote closing
If you forget to lock your vehicle but are no
longer in the vicinity of the vehicle, it can be
locked for you by the Mercedes-Benz
Customer Assistance Center.
The vehicle can be locked remotely up to four
days after the ignition was last switched off.
XContact the following service hotlines:
R USA: Mercedes-Benz Customer
Assistance Center under
1-800-FOR-MERCedes
(1-800-367-6372) or 1-888-990-9007
R Canada: Customer Service at
1-888-923-8367
You will be asked for your PIN.
The next time you are in your vehicle and
switch on the ignition, the Tele Aid Doors
Locked Remotely message appears in the
multifunction display.
Alternatively, the vehicle can also be locked
via the Internet or an iPhone in the "Owners
Online" section using your ID number and
password.
i The vehicle valet locking feature is
available when the relevant mobile phone
network is available and data connection is
possible.
Service for recovering a stolen vehicle
If your vehicle has been stolen:
XNotify the police.
The police will issue a numbered incident
report.XThis number will be forwarded to the
Mercedes-Benz Customer Assistance
Center together with your PIN.
The Mercedes-Benz Customer Assistance
Center then attempts to locate the mbrace
system. The Mercedes-Benz Customer
Assistance Center contacts you and the
local law enforcement agency if the vehicle
is located. However, only the law
enforcement agency is informed of the
location of the vehicle.i If the anti-theft alarm system is active for
longer than 30 seconds, mbrace
automatically informs the Mercedes-Benz
Customer Assistance Center.
Rear spoiler
The rear spoiler improves the handling of the
vehicle. It adapts the vehicle's aerodynamics
to the operating conditions, dependent on the
speed of the vehicle.
Coupe (example)
i If the vehicle is equipped with AMG
adaptive sport suspension system, the
button is in the switch strip above the air
conditioning control panel.
Only use button : to extend and retract the
rear spoiler manually for cleaning.
Button : is not used to operate the rear
spoiler.
If you are driving faster than 75 mph
(120 km/h), the rear spoiler automatically
extends. Button : flashes until the rear
spoiler has extended and then lights up in red.
If you then continue to drive no slower than
50 mph (80 km/h), the rear spoiler remains
extended. Button : remains lit in red.
If you then drive slower than 50 mph
(80 km/h), the rear spoiler retracts
automatically. Button : flashes until the rear
spoiler has retracted and then goes out.
210FeaturesStowage and features

Extending and retracting the rear
spoiler manually
You can extend and retract the rear spoiler
manually for cleaning.
GWARNING
During manual retraction of the rear spoiler,
make sure that nobody becomes trapped. If
there is a danger of someone becoming
trapped, release the rear spoiler button to
pause retraction. The rear spoiler is then
extended again.
Never leave children unsupervised in the
vehicle. They could unintentionally retract the
extended rear spoiler. Someone could then
become trapped and seriously injured.
! Do not enter an automatic car wash with
the rear spoiler extended. Otherwise, the
rear spoiler may be damaged.
Only extend the rear spoiler in order to
clean it by hand. Retract it again when you
have finished cleaning it.
XClose the trunk lid.XSelect key position 2 with the Start/Stop
button.X To extend: press button :.
The rear spoiler is extended.
Button : flashes until the rear spoiler has
extended and then lights up in red.XTo retract: press and hold button : until
the rear spoiler is completely retracted.
Button : flashes until the rear spoiler has
retracted and then goes out.
Rear Spoiler retracts manually
appears in the display.
i If you release button : while retracting
the rear spoiler, it extends again
automatically.
Features211Stowage and featuresZ

Problems with the rear spoilerProblemPossible causes/consequences and M SolutionsThe rear spoiler stops
before reaching the
end position when
retracting manually.You have opened the trunk lid while manually retracting the rear
spoiler.XClose the trunk lid.
The rear spoiler extends or, if you press and hold the
button :, continues retracting.The rear spoiler stops
before reaching the
end position when
retracting/extending
manually.You have switched off the ignition.XSwitch on the ignition again.XPress button : to extend/retract the rear spoiler.
The rear spoiler extends/retracts.The rear spoiler cannot
be retracted again after
manually extending it.You have opened the trunk lid while manually extending the rear
spoiler.XClose the trunk lid.The rear spoiler does
not extend or retract
automatically.The rear spoiler's movement is blocked, e.g. by an object jammed
between the body and the rear spoiler.XRemove the object.Garage door opener
Important safety notes
The HomeLink ®
garage door opener
integrated in the rear-view mirror allows you
to operate up to three different door and gate
systems.
i Certain garage door drives are
incompatible with the integrated garage
door opener. If you experience difficulties
programming the integrated garage door
opener, contact an authorized Mercedes-
Benz Service center.
Alternatively, you can call the following
telephone assistance services:
R USA: Mercedes-Benz Customer
Assistance Center at
1-800-FOR-MERCedes
R Canada: Customer Service at
1-800-387-0100
GWARNING
Before programming the integrated remote
control to a garage door opener or gate
operator, make sure people and objects are
out of the way of the device to prevent
potential harm or damage. When
programming a garage door opener, the door
moves up or down. When programming a gate
operator, the gate opens or closes.
Do not use the integrated remote control with
any garage door opener that lacks safety stop
and reverse features as required by U.S.
federal safety standards (this includes any
garage door opener model manufactured
before April 1, 1982). A garage door that
cannot detect an object - signaling the door
to stop and reverse - does not meet current
U.S. federal safety standards.
When programming a garage door opener,
park vehicle outside the garage.
212FeaturesStowage and features

Do not run the engine while programming the
integrated remote control. Inhalation of
exhaust gas is hazardous to your health. All
exhaust gas contains carbon monoxide (CO),
and inhaling it can cause unconsciousness
and possible death. All exhaust gas contains
carbon monoxide (CO), and inhaling it can
cause unconsciousness and possible death.
i USA only:
this device complies with part 15 of the
FCC Rules. Operation is subject to the
following two conditions:
1. This device may not cause harmful
interference, and
2. this device must accept any interference
received, including interference that may
cause undesired operation.
Any unauthorized modification to this
device could void the user's authority to
operate the equipment.
FCC ID: CB2HMIHL4
i Canada only:
This device complies with RSS-210 of
Industry Canada. Operation is subject to
the following two conditions:
1. This device may not cause harmful
interference, and
2. this device must accept any interference
received, including interference that may
cause undesired operation of the device.
Any unauthorized modification to this
device could void the user's authority to
operate the equipment.
IC: 279B-HMIHL4
Programming the integrated garage
door opener on the rear-view mirror
Programming
GWARNING
Only press the button on the integrated
garage door opener if there are no persons or
objects present within the sweep of the
garage door. Persons could otherwise be
injured as the door moves.
Integrated garage door opener on the rear-view
mirror
Garage door remote control A is not part of
the integrated garage door opener.
XBefore programming for the first time, clear
the memory of the integrated garage door
opener ( Y page 215).XTurn the SmartKey to position 2 in the
ignition lock.XPress and hold button ; or ? on the
integrated garage door opener.
Indicator lamp : starts to flash yellow
after a short period.
i Indicator lamp : immediately flashes
yellow the first time button ;, = or ? is
programmed. If the button selected has
already been programmed, indicator
lamp : only starts flashing yellow after
10 seconds have elapsed.
XRelease button ;, = or ?.XPoint remote control A at buttons ;
and ? on the rear-view mirror at a distance
from 2 to8 inches (5 to 20 cm)
i The required distance between remote
control A and the integrated garage door
opener depends on the garage door drive
system. You might require several
attempts. You should test every position for
at least 25 seconds before trying another
position.
Features213Stowage and featuresZ

XPress and hold button B on remote control
A until indicator lamp : lights up green.
The programming has been successful if
indicator lamp : lights up or flashes
green.XRelease button ;, = or ? on the
integrated garage door opener and button
B on garage door remote control A.
If indicator lamp : lights up red:
XRepeat the programming operation for the
corresponding button on the rear-view
mirror. When doing so, vary the distance
between remote control A and the rear-
view mirror.
i If the indicator lamp flashes green after
successful programming, the garage door
system is operating on a rolling code. After
programming, you must synchronize the
garage door opener integrated in the rear-
view mirror with the receiver of the garage
door system.
Synchronizing the rolling code
Your vehicle must be within range of the
garage or gate opener drive. Make sure that
neither your vehicle nor any persons/objects
are present within the sweep of the door or
gate.
Observe the safety notes when performing
the rolling code synchronization
( Y page 212).
XTurn the SmartKey to position 2 in the
ignition lock.XPress the programming button of the door
or gate drive (see the door or gate drive
operating instructions, e.g. under
"Programming of additional remote
controls").
i Usually, you now have 30seconds to
initiate the next step.
XPress the previously programmed
button ;, = or ? of the integratedgarage door opener repeatedly until the
door starts to move.
The rolling code synchronization is then
complete.
Notes on programming the remote
control
Canadian radio frequency laws require a
"break" (or interruption) of the transmission
signals after broadcasting for a few seconds.
Therefore, these signals may not last long
enough for the integrated remote control. The
signal is not recognized during programming.
Comparable with Canadian law, some U.S.
garage door openers are designed to "time-
out" in the same manner.
Proceed as follows:
R if you live in Canada.
R if you have difficulties programming the
garage door opener (regardless of where
you live) when using the programming
steps.
XPress and hold one of the buttons ;
to ? on the integrated garage door
opener.
Indicator lamp : starts to flash yellow
after a short period.XRelease the switch.XPress button B of garage door remote
control A for two seconds, then release it
for two seconds.XPress button B again for two seconds.XRepeat this sequence on button B of
remote control A until indicator lamp :
lights up green.
Repeat the process if indicator lamp :
turns red.XContinue with the other programming
steps (see above).214FeaturesStowage and features