2012 MERCEDES-BENZ SLK55AMG service

Display messages Possible causes/consequences and
0001 Solutions
0019
Front Left SRS
Malfunction
Service Required
or
Front Right Malfunction
Service Required G
Risk of injury
SRS has malfunctioned at the front on the left or right. The 0019
warning lamp also lights up in the instrumen tcluster.
X Visit a qualified specialist workshop. 0019
Left Side Curtain
Airbag Malfunction
Service Required
or
Right Side Curtain Airbag
Malfunction
Service Required G
Risk of injury
There is a malfunction in the left-hand or right-hand head bag.
The 0019 warning lamp also lights up in the instrumen tcluster.
X Visit a qualified specialist workshop. G
WARNING
In the event a malfunction of the SRS is indicated as outlined above, the SRS may not be
operational.
For your safety, we strongly recommend that you contac tanauthorized Mercedes-Ben zCenter
immediately to have the system checked. Otherwise the SRS may not be activated when needed
in an accident, which could result in serious or fatal injury, or it might deploy unexpectedly and
unnecessarily which could also result in injury. Display messages
209On-board computer and displays Z

Display messages Possible causes/consequences and
0001 Solutions
0007
Trunk Partition
Open The trunk partition is open.
X
Close the trunk partition (Y page 85).0005
Power Steering
Malfunction See
Operator's Manual G
Risk of accident
The powe rsteering is malfunctioning.
You will need to use more force to steer.
Aw arning tone also sounds.
X Chec kwhether you are able to apply the extra force required.
X If you are able to steer safely: carefully drive on to a qualified
specialist workshop.
X If you are unable to steer safely: do not drive on. Contact the
nearest qualified specialist workshop. Phone No Service Your vehicle is outside the network provider's transmitter/
receiver range.
X
Wait until the mobile phone operational readiness symbol
appears in the multifunction display. 0008
Decrease Speed You wanted to open the roof while the vehicle was in motion.
X
Pull over and stop the vehicle safely as soon as possible, paying
attention to road and traffic conditions.
X Open the roof (Y page 83). 0008
Vario-Roof
Lowering The roof is not fully opened or closed. The hydraulics are
depressurized.
X
Fully open or close the roof (Y page 83).0008
Open/Close Vario-
Roof Completely The roof is not locked.
X
Pull over and stop the vehicle safely as soon as possible, paying
attention to road and traffic conditions.
X Push or pull the roof switch (Y page 83) until the roof is fully
open or closed. 0008
Vario-Roof in
Operation Please
Wait The on-board voltage is too low.
X
Start the engine. Display messages
225On-board computer and displays Z

Useful information
i This Operator's Manual describes all
models and all standard and optional
equipment of your vehicle available at the
time of publication of the Operator's
Manual. Country-specific differences are
possible. Please note that your vehicle may
not be equipped with all features
described. This also applies to safety-
related systems and functions.
i Please read the information on qualified
specialist workshops (Y page 23).Stowage areas
Stowage compartments
Important safety notes G
WARNING
To help avoid personal injury during a collision
or sudden maneuver, exercise care when
storing objects in the vehicle. Put luggage or
cargo in the trun kifpossible.
Keep compartment lids closed. This will help
to prevent stored objects from being thrown
about and injuring vehicle occupants during
R braking
R vehicle maneuvers
R an accident
Stowage compartments in the front Glove box
i
The glove box flap contains brackets for
coins, pens, and credit and service cards. X
To open: pull handle 0002and open glove box
flap 0003.
X To close: fold glove box flap 0003upwards
until it engages.
The glove box can be locked and unlocked
using the key (Y page 68) or using the
mechanical key. X
To lock: insert the mechanical key into the
lock and turn it 90° clockwise to position
0006.
X To unlock: insert the mechanical key into
the lock and turn it 90° counter-clockwise
to position 0005.242
Stowage areasStowage and features

The sockets can be used for accessories with
a maximum draw of 180 W (15 A).
Accessories include such items as lamps or
chargers for mobile phones.
If you use the sockets for long periods when
the engine is switched off, the battery may
discharge.
X Turn the SmartKey to position 1in the
ignition lock.
i An emergency cut-out ensures that the
on-board voltage does not drop too low. If
the on-board voltage is too low, the power
to the sockets is automatically cut. This
ensures that there is sufficient power to
start the engine.
Socket under the armrest X
Open the stowage space under the armrest
(Y page 243).
X Lift up the cover of socket 0002.
On vehicles without ashtrays or lighters, there
is an additional socket in the center console. Socket in the front-compartment center
console X
To open: push the lower section of
cover 0002.
The stowage compartment opens.
X Lift up the cover of socket 0003. mbrace
Important safety notes !
Alicense agreement must exis tinorder
to activate the mbrace service .Ensure that
your system is activated and ready for use,
and press the 0007MB Info call button to
register. If any of the steps mentioned is
not carried out, the system may not be
activated.
If you have questions abou tthe activation,
contact one of the following telephone
assistance services:
R USA: Mercedes-Ben zCustomer
Assistance Cente runder
1-800-FOR-MERCedes
(1-800-367-6372) or 1-888-990-9007
R Canada: Customer Service at
1-888-923-8367
Shortly after successfull yregistering with the
mbrace service, a user ID and password will
be sent to you by mail. You can use this
password to log in to the mbrace section
under "Owners Online" at http://
www.mbusa.com 15
.
15 USA only. 248
FeaturesStowage and features

The mbrace system is available if:
R
it has been activated and is operational.
R the corresponding mobile phone network
is available for transmitting data to the
Customer Center.
R a service subscription is available.
R the starter battery is sufficiently charged.
i Determining the location of the vehicle on
a map is only possible if there is sufficient
GPS reception and the vehicle position can
be forwarded to the Customer Center.
The mbrace system The mbrace system provides different
services, e.g.:
R
automatic and manual emergency call
R Roadside Assistance call
R MB Info call
To adjust the volume during an mbrace call,
proceed as follows:
X Press the 000Aor000B button on the
multifunction steering wheel.
or
X Use the volume controller of the audio
system/COMAND.
You can find further information and a
description of all available features under
"Owners Online" at http://
www.mbusa.com 16
.
System self-test After you have switched on the ignition, the
system carries out a self-diagnosis. G
WARNING
Am alfunction in the system has been
detected if one of the following conditions
occurs:
R the indicator lamp in the SOS button does
no tlight up during the system self-
diagnosis.
R the indicator lamp in the 0005Roadside
Assistance button does not light up during
the system self-diagnosis.
R The indicator lamp in the 0007information
button does not light up during self-
diagnosis of the system.
R the indicator lamp in the SOS button,
0005 Roadside Assistance button or 0007
information button continues to be lit red
after the system self-diagnosis.
R The Tele Aid Inoperative or
Tele Aid
Not Activated message appears in the
multifunction display after the system self-
test.
If a malfunction is indicated as outlined above,
the system may not operate as expected. In
the even tofanemergency, assistance must
be summoned by other means.
Have the system checked at the nearest
authorized Mercedes-Benz Center or contact
the following service hotlines:
R USA: Mercedes-Benz Customer Assistance
Center under
1-800-FOR-MERCedes(1-800-367-6372)
or 1-888-990-9007
R Canada: Customer Service at
1-888-923-8367
Emergency call Important safety notes
!
Alicense agreement must exis tinorder
to activate the mbrace service. Ensure that
yours ystem is activated and ready fo ruse,
and press the 0007MB Info call button to
register. If any of the steps mentioned is
16 USA only. Features
249Stowage and features Z

not carried out, the system may not be
activated.
If you have questions abou
tthe activation,
contact one of the following telephone
assistance services:
R USA: Mercedes-Ben zCustomer
Assistance Cente runder
1-800-FOR-MERCedes
(1-800-367-6372) or 1-888-990-9007
R Canada: Customer Service at
1-888-923-8367
An emergency call is dialed automatically if
an ai rbag or Emergency Tensioning Device is
triggered.
i An mbrace emergency call that has been
initiated automatically canno tbe
terminated by the customer.
An emergency call can also be initiated
manually.
As soon as the emergency call has been
initiated, the indicator lamp in the SOS button
flashes. The Connecting Call message
appears on the multifunctio ndisplay.
The audio output is muted.
Once a connection has been established, the
Call Connected message appears in the
multifunction display.
All important information on the emergency
is transmitted, for example:
R current location of the vehicle (as
determined by the GPS system)
R vehicle identification number
R information on the type of emergency
Shortly after the emergency call has been
initiated, a voice connection is automatically
established between the Mercedes-Benz
Customer Assistance Center and the vehicle
occupants. If the vehicle occupants respond,
the Mercedes-Ben zCustome rAssistance
Center attempts to get more information on
the emergency.
i If there is no response from the vehicle
occupants, an ambulance is immediately
sent to the vehicle. G
WARNING
If the indicator lamp in the SOS button is
flashing continuously and there was no voice
connection to the Response Center
established, then the mbrace system could
not initiate an emergency call (e.g. the
relevant cellularp hone network is not
available).
The message Call Failed appears in the
multifunction display for approximately
10 seconds.
Should this occur, assistance must be
summoned by other means.
Making an emergency call X
To initiate an emergency call
manually: press cover 0002briefly to open
it.
X Press SOS button 0003briefly.
The indicator lamp in SOS button 0003
flashes until the emergency call is
concluded.
X Wait for a voice connection to the
Mercedes-Ben zCustome rAssistance
Center.
X After the emergency call is ended, close
cover 0002. G
WARNING
If you feel at any way in jeopardy when in the
vehicle (e.g. smoke or fire in the vehicle,
vehicle in a dangerous road location), please
do not wait for voice contact after you have
pressed the SOS button. Carefully leave the
vehicle and move to a safe location. The 250
FeaturesStowage and features

Response Cente
rwill automatically contact
local emergency officials with the vehicle's
approximate location if they receive an
automatic SOS signal and cannot make voice
contact with the vehicle occupants.
Roadside Assistance button X
Press and hold Roadside Assistance
button 0002for more than two seconds.
This initiates a call to the Mercedes-Benz
Customer Assistance Center. The indicator
lamp in Roadside Assistance button 0002
flashes while the call is active. The
Connecting Call message appears in the
multifunction display. The audio output is
muted.
If a connection can be established, the CallConnected message appears in the
multifunction display.
If a cellular phone network is available and
there is sufficient GPS reception, the mbrace
system transmits data to the Mercedes-Benz
Customer Assistance Center, for example:
R current location of the vehicle
R vehicle identification number
i The display of the audio system or
COMAND shows that an mbrace call is
active. During the call, you can change to
the navigation menu by pressing the NAVI
button on COMAND, for example.
Voice output is not available. Av
oice connection is established between
the Mercedes-Benz Customer Assistance
Center and the vehicle occupants.
X Describe the type of assistance needed.
The Mercedes-Benz Customer Assistance
Center either sends a qualified Mercedes-
Benz technician or organizes for your vehicle
to be transported to the nearest authorized
Mercedes-Benz Center. You may be charged
for services such as repair work and/or
towing. Further details are available in your
mbrace manual.
i The mbrace system failed to initiate a
Roadside Assistance call if:
R the indicator lamp in Roadside
Assistance button 0002is flashing
continuously.
R no voice connection to the Mercedes-
Benz Customer Assistance Center was
established.
This may be because the corresponding
mobile phone network is not available.
The Call Failed message appears in the
multifunction display.
X To end acall: press the 0004button on the
multifunctio nsteering wheel.
or
X Press the corresponding button for ending
a phone call on the audio syste moron
COMAND.
MB Info call button Features
251Stowage and featu res Z

X
Press and hold MB Info call button 0002for
more than two seconds.
This initiates a call to the Mercedes-Benz
Customer Assistance Center. The indicator
lamp in MB Info call button 0002flashes while
the connection is being established. The
Connecting Call message appears in the
multifunction display. The audio output is
muted.
If a connection can be established, the CallConnected message appears in the
multifunction display.
If a cellular phone network is available and
there is sufficient GPS reception, the mbrace
system transmits data to the Mercedes-Benz
Customer Assistance Center, for example:
R current location of the vehicle
R vehicle identification number
i The display of the audio system or
COMAND shows that an mbrace call is
active. During the call, you can change to
the navigation menu by pressing the NAVI
button on COMAND, for example.
Voice output is not available.
Av oice connection is established between
the Mercedes-Benz Customer Assistance
Center and the vehicle occupants. You can
obtain information on how to operate your
vehicle's systems, on the location of the
nearest authorized Mercedes-Benz Center,
and on further products and services offered
by Mercedes-Benz USA.
Further details on the mbrace system can be
found under http://www.mbusa.com 17
.
Log in under "Owners Online".
i The mbrace system failed to initiate an
MB Info call if:
R the indicator lamp in MB Info call
button 0002is flashing continuously.
R no voice connection to the Mercedes-
Benz Customer Assistance Center was
established. This may be because the corresponding
mobile phone network is not available.
The Call Failed message appears in the
multifunction display.
X To end acall: press the 0004button on the
multifunctio nsteering wheel.
or
X Press the corresponding button for ending
a phone call on the audio syste moron
COMAND.
Call priority When service calls are active, e.g. Roadside
Assistance or MB Info calls, an emergency
call can still be initiated. In this case, an
emergency call will take priority and override
all other active calls.
The indicator lamp of the respective button
flashes until the call is ended. An emergency
call can only be terminated by the Mercedes-
Benz Customer Assistance Center. All other
calls can be ended by pressing the 0004
butto nont he multifunction steering wheel or
the corresponding button for ending a
telephone call on the audio system or on
COMAND.
i If an mbrace call is initiated, audio output
is muted. The mobile phone is no longer
connected to COMAND. However, if you
want to use your mobile phone, we
recommend that you do this only when the
vehicle is stationary and in a safe location.
Downloading destinations i
Information on the components and
operating principles of COMAND can be
found in the separate COMAND operating
instructions.
i You can only use the Destination
Download function if the vehicle is
equipped with a navigation system.
17 USA only. 252
FeaturesStowage and features