2012 MERCEDES-BENZ SLK350 trunk

Display messages Possible causes/consequences and
0001 Solutions
0007
Trunk Partition
Open The trunk partition is open.
X
Close the trunk partition (Y page 85).0005
Power Steering
Malfunction See
Operator's Manual G
Risk of accident
The powe rsteering is malfunctioning.
You will need to use more force to steer.
Aw arning tone also sounds.
X Chec kwhether you are able to apply the extra force required.
X If you are able to steer safely: carefully drive on to a qualified
specialist workshop.
X If you are unable to steer safely: do not drive on. Contact the
nearest qualified specialist workshop. Phone No Service Your vehicle is outside the network provider's transmitter/
receiver range.
X
Wait until the mobile phone operational readiness symbol
appears in the multifunction display. 0008
Decrease Speed You wanted to open the roof while the vehicle was in motion.
X
Pull over and stop the vehicle safely as soon as possible, paying
attention to road and traffic conditions.
X Open the roof (Y page 83). 0008
Vario-Roof
Lowering The roof is not fully opened or closed. The hydraulics are
depressurized.
X
Fully open or close the roof (Y page 83).0008
Open/Close Vario-
Roof Completely The roof is not locked.
X
Pull over and stop the vehicle safely as soon as possible, paying
attention to road and traffic conditions.
X Push or pull the roof switch (Y page 83) until the roof is fully
open or closed. 0008
Vario-Roof in
Operation Please
Wait The on-board voltage is too low.
X
Start the engine. Display messages
225On-board computer and displays Z

Stowage compartments in the doors
In the door trim panel, there is a ruffled
pocket
0003with a storage slot 0002.
Stowage space in the rear Stowage box in the rear wall between the
seats
Ar
uffled pocke tis located on the rear wall
between the seats. 0002
Ruffled pocket
Stowage pockets G
WARNING
Storage bags are intended for storing light-
weight items only.
Heavy objects, objects with sharp edges or
fragile objects may not be transported in the
storage bag. In an accident, during hard
braking, or sudden maneuvers, they could be
thrown around inside the vehicle and cause
injury to vehicle occupants.
Storage bags cannot protect transported
goods in the event of an accident. Storage bags are located in the rear
compartment on the driver's and front-
passenger seat backrests. Parcel nets
G
WARNING
Parcel nets are intended for storing light-
weight items only, such as road maps, mail,
etc.
Heavy objects, objects with sharp edges, or
fragile objects may not be transported in the
parcel nets. In an accident, during hard
braking, or sudden maneuvers, they could be
thrown around inside the vehicle and cause
injury to vehicle occupants.
Parcel nets cannot protect transported goods
in the event of an accident.
Parcel nets are located in the front-passenger
footwell and on the rear wall behind the
driver's seat. Reversible floor panel in the trunk
Using the flat side of the reversible floor panel
will give you alevel trunk. If you turn the
reversible floor panel over, you can transport
objects, for example a drinks crate, on it. X
To turn over: pull up reversible floor
panel 0003using strap 0002.
X Turn over reversible floor panel 0003and re-
install it. 244
Stowage areasStowage and features

Attached to the reversible floor panel are two
flexible straps 0003thatyou can use to secure
objects, for example draft stop 0023when
reversible floor panel 0002has been turned
over. Roof carrier
Important safety notes !
This vehicle is not designed to transport
items on the roof. Roof carriers and other
devices which are mounted on the roof that
have not been specifically approved for this
model by Mercedes-Benz must not be used
as they could damage the vehicle and the
retractable hardtop (vario-roof).
At the time of going to print, Mercedes-
Benz does not offer any roof carrier or other
roof-installed devices for this model.
! This vehicle is not designed to transport
any items on the trunk lid or to allow
luggage carriers or equipment of any kind
to be installed to the trunk lid. Otherwise
the vehicle and the retractable hardtop
could be damaged. Features
Cup holders
Important safety notes G
WARNING
In order to help prevent spilling liquids on
vehicle occupants and/or vehicle equipment,
only use containers that fit into the cup
holder. Use lids on open containers and do
not fill containers to aheight where the
contents, especially hot liquids, could spill
during braking, vehicle maneuvers, or in an
accident. Liquids spilled on vehicle occupants
may cause serious personal injury. Liquids
spilled on vehicle equipment may cause
damage not covered by the Mercedes-Benz
Limited Warranty.
When not in use, keep the cup holder closed.
An open cup holder may cause injury to you
or others when contacted during braking,
vehicle maneuvers, or in an accident.
Keep in mind that objects placed in the cup
holder may come loose during braking,
vehicle maneuvers, or in an accident and be
thrown around in the vehicle interior. Objects
thrown around in the vehicle interior may
cause an acciden tand/o rserious personal
injury.
Cup holder in the front-compartment
center console You can remove the cup holder insert for
cleaning. Clean with clear, lukewarm water
only. Features
245Stowage and features Z

Destinatio
nDownload gives you access to a
database with over 15 million points of
interest (POIs)/important destinations that
can be downloaded onto the navigation
system of your vehicle. If you know the
destination, you can download the address or
obtain the location of points of interest
(POIs)/important destinations in the
surrounding area.
You are prompted to confirm route guidance
to the address entered.
X Select Yes with the
0002or0005 buttons
on COMAND.
X Press the 0003button on COMAND to
confirm.
The system calculates the route and
subsequently starts the route guidance with
the address entered.
i If you select No , the address can be stored
in the address book.
i The Destination Download function is
available if the corresponding mobile
phone network is available and data
transfer is possible.
Route Assistance
This service is part of the mbrace PLUS
Package and cannot be purchased
separately.
i You can also use the Route Assistance
function if your vehicle is not equipped with
a navigation system.
Within the framework of this service, you
receive a professional and reliable form of
navigation support without having to leave
your vehicle.
The customer service representative
determines a suitable driving route based on
your current vehicle position and the desired
destination and guides you live through the
current sections of the route. Search
&Send "Search & Send" is a destination entry
service. You can find further information on
"Search
&Send" in the separate COMAND
operating instructions.
Vehicle remote opening If you have unintentionally locked your
vehicle (e.g. the SmartKey is still in the
vehicle) and a replacemen
tSmartKey is not
available, the vehicle can be opened by a
Mercedes-Benz Customer Assistance Center.
The vehicle can be opened remotely up to four
days after the ignitio nwas last switched off.
X Contac tthe following service hotlines:
R USA: Mercedes-Ben zCustomer
Assistance Cente rat
1-800-FOR-MERCedes
(1-800-367-6372) or 1-888-990-9007
R Canada: Customer Service at
1-888-923-8367
You will be asked for you rpassword.
X Return to your vehicle at the time agreed
upon with the Mercedes-Ben zCustomer
Assistance Center.
X Pull on the trunk lid handle for at least
20 seconds until the indicator lamp in the
SOS button (Y page 249) flashes.
The Connecting Call message appears
on the multifunction display.
Alternatively, the vehicle can also be opened
via the Internet or an iPhone in the "Owners
Online" section using your ID number and
password 18
.
i Vehicle remote unlocking is only possible
if the corresponding mobile phone network
is accessible.
The SO Sbutton flashes and the
Connecting Call message appears in the
multifunction display to confirm that the
command for vehicle remote unlocking has
been received.
18 USA only. Features
253Stowage and featu res Z

If you pull on the trunk handle for more than
20 seconds before receiving authorization
for remote unlocking, you must wait
15 minutes before you can pull on the trunk
lid handle again.
Vehicle remote closing If you forget to lock your vehicle but are no
longer in the vicinity of the vehicle, it can be
locked for you by the Mercedes-Benz
Customer Assistance Center.
The vehicle can be locked remotely up to four
days after the ignition was last switched off.
X
Contact the following service hotlines:
R
USA: Mercedes-Benz Customer
Assistance Center under 1-800-FOR-
MERCedes(1-800-367-6372 )or
1-888-990-9007
R Canada: Customer Service at
1-888-923-8367
You will be asked for your PIN.
The next time you are in your vehicle and
switch on the ignition, the Tele Aid: Doors
Locked by Remote message appears in the
multifunction display.
Alternatively, the vehicle can also be locked
via the Internet or an iPhone in the "Owners
Online" section using your ID number and
password.
i The vehicle valet locking feature is
available when the relevant mobile phone
network is available and data connection is
possible.
Stolen vehicle recovery service If your vehicle has been stolen:
X Notify the police.
The police will issue a numbered incident
report.
X This number will be forwarded to the
Mercedes-Benz Customer Assistance
Center together with your PIN.
The Mercedes-Benz Customer Assistance
Center then attempts to locate the mbrace system. The Mercedes-Benz Customer
Assistance Center contacts you and the
local law enforcement agency if the vehicle
is located. However, only the law
enforcement agency is informed of the
location of the vehicle.
i If the anti-theft alarm system is active for
longer than 30 seconds, mbrace
automatically informs the Mercedes-Benz
Customer Assistance Center. Garage door opener
Important safety notes The HomeLink
®
garage door opener
integrated in the rear-view mirror allows you
to operate up to three different door and gate
systems.
i Certain garage door drives are
incompatible with the integrated garage
door opener. If you have difficulty
programming the integrated garage door
opener, contact an authorized Mercedes-
Benz Center or call one of the following
telephone hotlines:
R USA: Mercedes-Benz Customer
Assistance Center at
1-800-FOR-MERCedes
R Canada: Customer Service at
1-800-387-0100 G
WARNING
Before programming the integrated remote
control to a garage door opener or gate
operator, make sure people and objects are
out of the way of the device to prevent
potential harm or damage. When
programming a garage door opener, the door
moves up or down. When programming a gate
operator, the gate opens or closes.
Do not use the integrated remote control with
any garage door opener that lacks safety stop
and reverse features as required by U.S.
federal safety standards (this includes any
garage door opener model manufactured 254
FeaturesStowage and features

Useful information
i This Operator's Manual describes all
models and all standard and optional
equipment of your vehicle available at the
time of publication of the Operator's
Manual. Country-specific differences are
possible. Please note that your vehicle may
not be equipped with all features
described. This also applies to safety-
related systems and functions.
i Please read the information on qualified
specialist workshops (Y page 23).Where will I find...?
First-aid kit
X Open the trun klid. X
Lift the trunk floor up.
X Remove first-aid kit 0002.
i Check the expiration date on the first-aid
kit at least once a year. Replace the
contents if necessary, and replace missing
items. Vehicle tool kit
The vehicle tool kit can be found in the
stowage well under the trunk floor.
X Vehicles with a TIREFIT kit: lift the trunk
floor up. X
Lift the trunk floor up.
X Remove the collapsible spare wheel
(Y page 274).
X AMG vehicles: loosen the central screw of
the bracket counter-clockwise and remove
it together with the bracket. 0002
Folding wheel chock
0003 Fuse allocation chart
0023 Jack
0022 Shee tfor faulty wheel
0020 Alignmen tbolt
0021 Lug wrench
0014 Towing eye
0015 Valve extractor
0016 Tire inflation compressor Collapsible spare wheel
Removing the collapsible sparew heel The collapsible spare wheel can be found in
the stowage well unde
rthe trunk floor.
AMG vehicles: the collapsible spare wheel is
packed in a bag and secured to a bracket in
the trunk. 274
Where will I find...?Breakdown assistance

Example
X
Turn retaining screw 0003counter-clockwise
and remove it.
X Remove collapsible spare wheel 0002.AMG vehicles
X
AM Gvehicles: loosentensioning
straps 0002on both sides.
X Unhook retaining spring hooks 0003and 0023
tensioning strap 0002from the bracket.
X Remove the bag with the collapsible spare
wheel.
X Open the bag and remove the collapsible
spare wheel.
For further information on changing a wheel
and mounting the spare wheel, see
(Y page 275).
Stowing aused collapsible spare wheel Take the following steps to stow a used
collapsible spare wheel. Otherwise, the
collapsible spare wheel will not fit in the trunk
in the intended manner. Mercedes-Benz recommends that you have this work carried
out at a qualified specialist workshop.
!
Only place the collapsible spare wheel in
the vehicle when it is dry. Otherwise,
moisture may get into the vehicle.
X Unscrew the valve cap from the valve.
X If possible, unscrew the valve insert from
the valve and release the air.
i Fully deflating the tire can take a few
minutes.
X Screw the valve insert back into the valve.
X Screw the valve cap back on.
X Pull the protective sheet provided with the
spare wheel over the collapsible spare
wheel.
X Stow the collapsible spare wheel in the
emergency spare wheel well under the
trunk.
X Use the retaining screw to pierce the
protective sheet and fasten the collapsible
spare wheel in place.
X AMG vehicles: pull the bag over the
collapsible spare wheel and close it.
X Place the bag with the collapsible spare
wheel in the trunk.
X Hook in the retaining strap carabiners and
lash the collapsible spare wheel to the
bracket. Flat tire
Preparing the vehicle
Your vehicle may be equipped with a
collapsible spare wheel or MOExtended tires
(tires with run-flat properties) (Y page 281).
i Vehicle preparation is not necessary on
vehicles with MOExtended tires.
X Stop the vehicle on solid, non-slippery and
level ground, as far away as possible from
traffic.
X Switch on the hazard warning lamps. Flat tire
275Breakdown assistance

X
Apply the electri cparking brake manually
(Y page 150).
X Bring the fron twheels into the straight-
ahead position.
X Move the selector lever to position P.
X Switch off the engine.
X Vehicles without KEYLESS-GO: remove
the SmartKey from the ignition lock.
X Vehicles with KEYLESS-GO: open the
driver's door.
The on-board electronics have status 0,
which is the same as the SmartKey having
been removed.
X Vehicles with KEYLESS-GO: remove the
Start/Stop button from the ignition lock
(Y page 131).
X All occupants must get out of the vehicle.
Make sure that they are not endangered as
they do so.
X Make sure that no one is near the danger
area while a wheel is being changed.
Anyone who is not directly assisting in the
wheel change should, for example, stand
behind the barrier.
X Get out of the vehicle. Pay attention to
traffic conditions when doing so.
X Close the driver's door. Changing
awheel and mounting the
spare wheel
Preparing the vehicle When using a different size spare wheel or
emergency spare wheel, do not exceed the
maximum road speed of 50 mph (80 km/h)
G
WARNING
The wheel or tire size as well as the tire type
of the spare wheel or emergency spare wheel
and the wheel to be replaced may differ.
Mounting an emergency spare wheel may
severely impair the driving characteristics.
There is a risk of an accident. To avoid hazardous situations:
R
adapt you rdriving style accordingly and
drive carefully.
R never install more than one spare wheel or
emergency spare wheel that differs in size.
R only use a spare wheel or emergency spare
wheel of a different size briefly.
R do not switch ESP ®
off.
R have a spare wheel or emergency spare
wheel of a different size replaced at the
nearest qualified specialist workshop.
Observe that the wheel and tire dimensions
as well as the tire type must be correct.
i Vehicles withou taspare wheel or
emergency spare wheel are not equipped
with a tire-change tool kit at the factory. For
more information on which tools are
required to perform a wheel change on your
vehicle, e.g. wheel chock, lug wrench or
alignment bolt, consult an authorized
Mercedes-Benz Center.
X Prepare the vehicle as described
(Y page 275).
X Remove the following items (depending on
the vehicle's equipment) from the stowage
well under the trunk floor:
R
emergency spare wheel
R lug wrench
R folding wheel chock
R jack
R alignment bolt
R tire inflation compressor
X Secure the vehicle to prevent it from rolling
away.
Securing the vehicle to prevent it from
rolling away If your vehicle is equipped with a wheel chock,
it can be found in the vehicle tool kit
(Y
page 274).
The folding wheel chock is an additional
securing measure to prevent the vehicle from 276
Flat tireBreakdown assistance