Problem Possible causes/consequences and
0001 Solutions
000B0012
The yellow ESP
®
and
ESP ®
OFF warning
lamps are lit while the
engine is running. G
Risk of accident
ESP ®
, BAS, the HOLD function and hill start assist are temporarily
unavailable.
BAS PLUS and PRE-SAFE ®
Brake may also have failed.
ESP ®
will not stabilize the vehicle if it starts to skid or if a wheel
starts to spin.
Self-diagnosis is not yet complete.
The brake system continues to function normally, but without the
functions listed above. The wheels could therefore lock if you
brake hard, for example.
ATTENTION ASSIST is deactivated.
X Carefully drive a short distance on a suitable stretch of road,
making slight steering movements at a speed above 12 mph
(20 km/h).
The functions mentioned above are available again when the
warning lamp goes out.
If the warning lamp is still on:
X Observe the additional display messages in the multifunction
display.
X Drive on carefully.
X Visit a qualified specialist workshop. 000D
(USA only)
000A (Canada only)
The red indicator lamp
for the electric parking
brake flashes and/or
the yellow
000A
warning lamp for the
electric parking brake
lights up. The electric parking brake is temporarily malfunctioning or
defective.
X
Observe the additional display messages in the multifunction
display. 0019
The red SRS warning
lamp is lit while the
engine is running.
G
Risk of injury
The restraint systems are malfunctioning. The air bags or ETDs
may either be triggered unintentionally or, in the event of an
accident, not be triggered at all.
X Drive on carefully.
X Visit a qualified specialist workshop immediately. Warning and indicator lamps in the instrument cluster
233On-board computer and displays Z
Tires
Problem Possible causes/consequences and
0001 Solutions
0015
USA only:
The yellow tire pressure
monitor warning lamp
(pressure loss/
malfunction) is lit.
Canada only:
The yellow tire pressure
monitor warning lamp
(pressure loss) is lit.
G
Ris
kofa ccident
The tire pressure monito rhas detected a loss of pressure in at
least one of the tires.
X Stop the vehicle without making any sudde nsteering or braking
maneuvers. Pay attentio nto the traffic conditions as you do so.
X Observe the additional display messages in the multifunction
display.
X Check the tire pressure. If necessary, correct the tire pressure
(Y page 301).
X If necessary, change a wheel (Y page 315).0015
USA only:
The yellow tire pressure
monitor warning lamp
(pressure loss/
malfunction) flashes for
approximately one
minute and then
remains lit.
The tire pressure monitor is faulty.
X
Observe the additional display messages in the multifunction
display.
X Visit a qualified specialist workshop. G
WARNING
Each tire, including the spare (if provided), should be checked at least once every two weeks
when cold and inflated to the pressure recommended by the vehicle manufacturer on the Tire
and Loading Information placard on the driver's side B-pillar or the tire pressure label on the
inside of the fuel filler flap. If your vehicle has tires of a different size than the size indicated on
the Tire and Loading Information placard or, if available, the tire pressure label, you should
determine the proper tire pressure for those tires.
As an added safety feature, your vehicle has been equipped with a tire pressure monitoring
system (TPMS) that illuminates a low tire pressure indicator lamp when one or more of your tires
are significantly underinflated. Accordingly, when the low tire pressure telltale illuminates, you
should stop and check your tires as soon as possible, and inflate them to the proper pressure.
Driving on a significantly underinflated tire causes the tire to overheat and can lead to tire failure.
Underinflation also reduces fuel efficiency and tire tread life, and may affect the vehicle's handling
and stopping ability. Please note that the TPMS is not a substitute for proper tire maintenance,
and it is the driver's responsibility to maintain correc ttire pressure, even if underinflation has
not reached the level to trigger illumination of the TPMS low tire pressure indicator lamp.
USA only:
Your vehicle has also been equipped with a TPMS malfunction indicator to indicate when the
system is not operating properly. The TPMS malfunction indicator is combined with the low tire
pressure telltale. When the system detects a malfunction, the indicator lamp will flash for 238
Warning and indicator lamps in the instrument clusterOn-board computer and displays
Attached to the reversible floor panel are two
flexible straps 0003thatyou can use to secure
objects, for example draft stop 0023when
reversible floor panel 0002has been turned
over. Roof carrier
Important safety notes !
This vehicle is not designed to transport
items on the roof. Roof carriers and other
devices which are mounted on the roof that
have not been specifically approved for this
model by Mercedes-Benz must not be used
as they could damage the vehicle and the
retractable hardtop (vario-roof).
At the time of going to print, Mercedes-
Benz does not offer any roof carrier or other
roof-installed devices for this model.
! This vehicle is not designed to transport
any items on the trunk lid or to allow
luggage carriers or equipment of any kind
to be installed to the trunk lid. Otherwise
the vehicle and the retractable hardtop
could be damaged. Features
Cup holders
Important safety notes G
WARNING
In order to help prevent spilling liquids on
vehicle occupants and/or vehicle equipment,
only use containers that fit into the cup
holder. Use lids on open containers and do
not fill containers to aheight where the
contents, especially hot liquids, could spill
during braking, vehicle maneuvers, or in an
accident. Liquids spilled on vehicle occupants
may cause serious personal injury. Liquids
spilled on vehicle equipment may cause
damage not covered by the Mercedes-Benz
Limited Warranty.
When not in use, keep the cup holder closed.
An open cup holder may cause injury to you
or others when contacted during braking,
vehicle maneuvers, or in an accident.
Keep in mind that objects placed in the cup
holder may come loose during braking,
vehicle maneuvers, or in an accident and be
thrown around in the vehicle interior. Objects
thrown around in the vehicle interior may
cause an acciden tand/o rserious personal
injury.
Cup holder in the front-compartment
center console You can remove the cup holder insert for
cleaning. Clean with clear, lukewarm water
only. Features
245Stowage and features Z
The mbrace system is available if:
R
it has been activated and is operational.
R the corresponding mobile phone network
is available for transmitting data to the
Customer Center.
R a service subscription is available.
R the starter battery is sufficiently charged.
i Determining the location of the vehicle on
a map is only possible if there is sufficient
GPS reception and the vehicle position can
be forwarded to the Customer Center.
The mbrace system The mbrace system provides different
services, e.g.:
R
automatic and manual emergency call
R Roadside Assistance call
R MB Info call
To adjust the volume during an mbrace call,
proceed as follows:
X Press the 000Aor000B button on the
multifunction steering wheel.
or
X Use the volume controller of the audio
system/COMAND.
You can find further information and a
description of all available features under
"Owners Online" at http://
www.mbusa.com 16
.
System self-test After you have switched on the ignition, the
system carries out a self-diagnosis. G
WARNING
Am alfunction in the system has been
detected if one of the following conditions
occurs:
R the indicator lamp in the SOS button does
no tlight up during the system self-
diagnosis.
R the indicator lamp in the 0005Roadside
Assistance button does not light up during
the system self-diagnosis.
R The indicator lamp in the 0007information
button does not light up during self-
diagnosis of the system.
R the indicator lamp in the SOS button,
0005 Roadside Assistance button or 0007
information button continues to be lit red
after the system self-diagnosis.
R The Tele Aid Inoperative or
Tele Aid
Not Activated message appears in the
multifunction display after the system self-
test.
If a malfunction is indicated as outlined above,
the system may not operate as expected. In
the even tofanemergency, assistance must
be summoned by other means.
Have the system checked at the nearest
authorized Mercedes-Benz Center or contact
the following service hotlines:
R USA: Mercedes-Benz Customer Assistance
Center under
1-800-FOR-MERCedes(1-800-367-6372)
or 1-888-990-9007
R Canada: Customer Service at
1-888-923-8367
Emergency call Important safety notes
!
Alicense agreement must exis tinorder
to activate the mbrace service. Ensure that
yours ystem is activated and ready fo ruse,
and press the 0007MB Info call button to
register. If any of the steps mentioned is
16 USA only. Features
249Stowage and features Z
not carried out, the system may not be
activated.
If you have questions abou
tthe activation,
contact one of the following telephone
assistance services:
R USA: Mercedes-Ben zCustomer
Assistance Cente runder
1-800-FOR-MERCedes
(1-800-367-6372) or 1-888-990-9007
R Canada: Customer Service at
1-888-923-8367
An emergency call is dialed automatically if
an ai rbag or Emergency Tensioning Device is
triggered.
i An mbrace emergency call that has been
initiated automatically canno tbe
terminated by the customer.
An emergency call can also be initiated
manually.
As soon as the emergency call has been
initiated, the indicator lamp in the SOS button
flashes. The Connecting Call message
appears on the multifunctio ndisplay.
The audio output is muted.
Once a connection has been established, the
Call Connected message appears in the
multifunction display.
All important information on the emergency
is transmitted, for example:
R current location of the vehicle (as
determined by the GPS system)
R vehicle identification number
R information on the type of emergency
Shortly after the emergency call has been
initiated, a voice connection is automatically
established between the Mercedes-Benz
Customer Assistance Center and the vehicle
occupants. If the vehicle occupants respond,
the Mercedes-Ben zCustome rAssistance
Center attempts to get more information on
the emergency.
i If there is no response from the vehicle
occupants, an ambulance is immediately
sent to the vehicle. G
WARNING
If the indicator lamp in the SOS button is
flashing continuously and there was no voice
connection to the Response Center
established, then the mbrace system could
not initiate an emergency call (e.g. the
relevant cellularp hone network is not
available).
The message Call Failed appears in the
multifunction display for approximately
10 seconds.
Should this occur, assistance must be
summoned by other means.
Making an emergency call X
To initiate an emergency call
manually: press cover 0002briefly to open
it.
X Press SOS button 0003briefly.
The indicator lamp in SOS button 0003
flashes until the emergency call is
concluded.
X Wait for a voice connection to the
Mercedes-Ben zCustome rAssistance
Center.
X After the emergency call is ended, close
cover 0002. G
WARNING
If you feel at any way in jeopardy when in the
vehicle (e.g. smoke or fire in the vehicle,
vehicle in a dangerous road location), please
do not wait for voice contact after you have
pressed the SOS button. Carefully leave the
vehicle and move to a safe location. The 250
FeaturesStowage and features
Response Cente
rwill automatically contact
local emergency officials with the vehicle's
approximate location if they receive an
automatic SOS signal and cannot make voice
contact with the vehicle occupants.
Roadside Assistance button X
Press and hold Roadside Assistance
button 0002for more than two seconds.
This initiates a call to the Mercedes-Benz
Customer Assistance Center. The indicator
lamp in Roadside Assistance button 0002
flashes while the call is active. The
Connecting Call message appears in the
multifunction display. The audio output is
muted.
If a connection can be established, the CallConnected message appears in the
multifunction display.
If a cellular phone network is available and
there is sufficient GPS reception, the mbrace
system transmits data to the Mercedes-Benz
Customer Assistance Center, for example:
R current location of the vehicle
R vehicle identification number
i The display of the audio system or
COMAND shows that an mbrace call is
active. During the call, you can change to
the navigation menu by pressing the NAVI
button on COMAND, for example.
Voice output is not available. Av
oice connection is established between
the Mercedes-Benz Customer Assistance
Center and the vehicle occupants.
X Describe the type of assistance needed.
The Mercedes-Benz Customer Assistance
Center either sends a qualified Mercedes-
Benz technician or organizes for your vehicle
to be transported to the nearest authorized
Mercedes-Benz Center. You may be charged
for services such as repair work and/or
towing. Further details are available in your
mbrace manual.
i The mbrace system failed to initiate a
Roadside Assistance call if:
R the indicator lamp in Roadside
Assistance button 0002is flashing
continuously.
R no voice connection to the Mercedes-
Benz Customer Assistance Center was
established.
This may be because the corresponding
mobile phone network is not available.
The Call Failed message appears in the
multifunction display.
X To end acall: press the 0004button on the
multifunctio nsteering wheel.
or
X Press the corresponding button for ending
a phone call on the audio syste moron
COMAND.
MB Info call button Features
251Stowage and featu res Z
X
Press and hold MB Info call button 0002for
more than two seconds.
This initiates a call to the Mercedes-Benz
Customer Assistance Center. The indicator
lamp in MB Info call button 0002flashes while
the connection is being established. The
Connecting Call message appears in the
multifunction display. The audio output is
muted.
If a connection can be established, the CallConnected message appears in the
multifunction display.
If a cellular phone network is available and
there is sufficient GPS reception, the mbrace
system transmits data to the Mercedes-Benz
Customer Assistance Center, for example:
R current location of the vehicle
R vehicle identification number
i The display of the audio system or
COMAND shows that an mbrace call is
active. During the call, you can change to
the navigation menu by pressing the NAVI
button on COMAND, for example.
Voice output is not available.
Av oice connection is established between
the Mercedes-Benz Customer Assistance
Center and the vehicle occupants. You can
obtain information on how to operate your
vehicle's systems, on the location of the
nearest authorized Mercedes-Benz Center,
and on further products and services offered
by Mercedes-Benz USA.
Further details on the mbrace system can be
found under http://www.mbusa.com 17
.
Log in under "Owners Online".
i The mbrace system failed to initiate an
MB Info call if:
R the indicator lamp in MB Info call
button 0002is flashing continuously.
R no voice connection to the Mercedes-
Benz Customer Assistance Center was
established. This may be because the corresponding
mobile phone network is not available.
The Call Failed message appears in the
multifunction display.
X To end acall: press the 0004button on the
multifunctio nsteering wheel.
or
X Press the corresponding button for ending
a phone call on the audio syste moron
COMAND.
Call priority When service calls are active, e.g. Roadside
Assistance or MB Info calls, an emergency
call can still be initiated. In this case, an
emergency call will take priority and override
all other active calls.
The indicator lamp of the respective button
flashes until the call is ended. An emergency
call can only be terminated by the Mercedes-
Benz Customer Assistance Center. All other
calls can be ended by pressing the 0004
butto nont he multifunction steering wheel or
the corresponding button for ending a
telephone call on the audio system or on
COMAND.
i If an mbrace call is initiated, audio output
is muted. The mobile phone is no longer
connected to COMAND. However, if you
want to use your mobile phone, we
recommend that you do this only when the
vehicle is stationary and in a safe location.
Downloading destinations i
Information on the components and
operating principles of COMAND can be
found in the separate COMAND operating
instructions.
i You can only use the Destination
Download function if the vehicle is
equipped with a navigation system.
17 USA only. 252
FeaturesStowage and features
Destinatio
nDownload gives you access to a
database with over 15 million points of
interest (POIs)/important destinations that
can be downloaded onto the navigation
system of your vehicle. If you know the
destination, you can download the address or
obtain the location of points of interest
(POIs)/important destinations in the
surrounding area.
You are prompted to confirm route guidance
to the address entered.
X Select Yes with the
0002or0005 buttons
on COMAND.
X Press the 0003button on COMAND to
confirm.
The system calculates the route and
subsequently starts the route guidance with
the address entered.
i If you select No , the address can be stored
in the address book.
i The Destination Download function is
available if the corresponding mobile
phone network is available and data
transfer is possible.
Route Assistance
This service is part of the mbrace PLUS
Package and cannot be purchased
separately.
i You can also use the Route Assistance
function if your vehicle is not equipped with
a navigation system.
Within the framework of this service, you
receive a professional and reliable form of
navigation support without having to leave
your vehicle.
The customer service representative
determines a suitable driving route based on
your current vehicle position and the desired
destination and guides you live through the
current sections of the route. Search
&Send "Search & Send" is a destination entry
service. You can find further information on
"Search
&Send" in the separate COMAND
operating instructions.
Vehicle remote opening If you have unintentionally locked your
vehicle (e.g. the SmartKey is still in the
vehicle) and a replacemen
tSmartKey is not
available, the vehicle can be opened by a
Mercedes-Benz Customer Assistance Center.
The vehicle can be opened remotely up to four
days after the ignitio nwas last switched off.
X Contac tthe following service hotlines:
R USA: Mercedes-Ben zCustomer
Assistance Cente rat
1-800-FOR-MERCedes
(1-800-367-6372) or 1-888-990-9007
R Canada: Customer Service at
1-888-923-8367
You will be asked for you rpassword.
X Return to your vehicle at the time agreed
upon with the Mercedes-Ben zCustomer
Assistance Center.
X Pull on the trunk lid handle for at least
20 seconds until the indicator lamp in the
SOS button (Y page 249) flashes.
The Connecting Call message appears
on the multifunction display.
Alternatively, the vehicle can also be opened
via the Internet or an iPhone in the "Owners
Online" section using your ID number and
password 18
.
i Vehicle remote unlocking is only possible
if the corresponding mobile phone network
is accessible.
The SO Sbutton flashes and the
Connecting Call message appears in the
multifunction display to confirm that the
command for vehicle remote unlocking has
been received.
18 USA only. Features
253Stowage and featu res Z