2012 MERCEDES-BENZ S-Class service

Welcome to the world of Mercedes-Benz
Before you drive off, please familiarize
yourself with your vehicle and read this
manual, especially the safety and warning
notes. This will help you to obtain the
maximum pleasure from your vehicle and
avoid endangering yourself and others.
The equipment or model designation of your
vehicle may differ according to:
R model
R order
R country variant
R availability
Mercedes-Benz is constantly updating its
vehicles to the state of the art.
Mercedes-Benz therefore reserves the right
to introduce changes in the following areas:
R design
R equipment
R technical features
Therefore, you cannot base any claims on the
illustrations or text content in this Operator's
Manual.
The following are integral components of the
vehicle:
R Operator's Manual
R Service Booklet
R Equipment-dependent supplements
Keep these documents in the vehicle at all
times. When you sell the vehicle, always pass
the documents on to the new owner.
The technical documentation team at
Daimler AG wishes you safe and pleasant
motoring.
Mercedes-Benz USA, LLC
Mercedes-Benz Canada, Inc.
A Daimler Company2215842482 É2215842482rËÍ

1, 2, 3 ...
115 V socket ...................................... 442
12 V socket see Sockets
4ETS
see ETS/4ETS (Electronic
Traction System)
4MATIC (permanent four-wheel
drive) .................................................. 346
4MATIC off-road system ................... 346
A
ABC see Active Body Control (ABC)
ABS (Anti-lock Braking System)
Display message ............................ 389
Function/notes ................................ 69
Important safety notes ....................69
Warning lamp ................................. 423
Activating/deactivating cooling
with air dehumidification ................. 293
Active Blind Spot Assist Activating/deactivating (on-
board computer) ............................ 385
Function/information ....................364
Active Body Control (ABC)
Display message ............................ 410
Function/notes ............................. 345
Active Driving Assistance package . 363
Active Lane Keeping Assist Activating/deactivating (on-
board computer) ............................ 385
Display message ............................ 411
Function/information ....................367
Active Light System
Display message ............................ 403
Active multicontour seat .......... 108, 272
Active service system PLUS see ASSYST PLUS service interval
display
ADAPTIVE BRAKE ................................. 73
Adaptive Damping System (ADS) ..... 344
Adaptive Highbeam Assist
Display message ............................ 404
Function/notes ............................. 280
Switching on/off (on-board
computer) ...................................... 386
Additional speedometer ................... 386
Additives (engine oil) ........................ 528
Address Entering (example) .........................153
see Address book
Address book
Calling up ....................................... 205
Connecting a call ........................... 208
Creating an entry ........................... 206
Deleting an entry ........................... 207
Entering characters .......................132
Entry as a home address ...............178
Importing contacts ........................204
Introduction ................................... 203
Starting route guidance .................208
Voice tag ....................................... 208
Air bags
Display message ............................ 399
Front air bag (driver, front
passenger) ....................................... 48
Important safety notes ....................46
PASSENGER AIRBAG OFF
indicator lamp .................................. 50
Safety guidelines ............................. 45
Side impact air bag ..........................48
Window curtain air bag ....................49
Air-conditioning system
see Climate control
Air distribution
Setting ........................................... 295
Setting (COMAND) .........................266
Air filter (display message) .............. 408
Airflow Setting ........................................... 295
Setting (COMAND) .........................266
AIRMATIC
Display message ............................ 409
Function/notes ............................. 343
Air pressure
see Tire pressure
Air vents
Glove box ....................................... 299
Important safety notes ..................2984Index

Rear ............................................... 299
Setting ........................................... 298
Setting the center air vents ...........298
Setting the side air vents ...............299
Alarm system
see ATA (Anti-Theft Alarm system)
Alertness Assistant
see ATTENTION ASSIST
Alternative route ............................... 171
Ambient light setting (COMAND) ..... 263
AMG menu (on-board computer) ..... 379
Anti-lock Braking System see ABS (Anti-lock Braking System)
Anti-Theft Alarm system
see ATA (Anti-Theft Alarm system)
Anti-theft system
ATA (Anti-Theft Alarm system) .........75
Ashtray ............................................... 440
Assistance menu (on-board
computer) .......................................... 383
ASSYST PLUS see ASSYST PLUS service interval
display
ATA (Anti-Theft Alarm system)
Activating/deactivating ...................75
Function ........................................... 75
Switching off the alarm ....................75
ATTENTION ASSIST
Activating/deactivating .................384
Display message ............................ 408
Function/notes ............................. 356
Audio
Radio mode ................................... 211
Audio database
see MUSIC REGISTER
Audio DVD
Mode, switching to ........................221
Pause function ............................... 223
Playback options ........................... 228
Safety notes .................................. 220
Setting the audio format ................227
Stop function ................................. 223
Audio format, setting
Audio DVD ..................................... 227
Rear Seat Entertainment System ...258
Video DVD ..................................... 245
Audio menu (on-board computer) .... 378Authorized Mercedes-Benz Center
see Qualified specialist workshop
AUTO lights
Display message ............................ 403
see Lights
Automatic engine start (ECO start/
stop function) .................................... 307
Automatic engine switch-off (ECO
start/stop function) .......................... 307
Automatic headlamp mode .............. 277
Automatic transmission Automatic drive program ...............314
Changing gear ............................... 313
DIRECT SELECT lever .....................310
Display message ............................ 417
Driving tips .................................... 313
Emergency running mode ..............317
Kickdown ....................................... 313
Manual drive program ....................316
Problem (malfunction) ...................317
Program selector button ................314
Pulling away ................................... 305
Shift ranges ................................... 315
Starting the engine ........................305
Steering wheel paddle shifters ......314
Transmission position display ........312
Transmission positions ..................312
Automatic transmission
emergency mode ............................... 317
Autostore ........................................... 213
see Station memory (radio)
AUX (audio)
Notes/socket ................................ 239
Switching to ................................... 239
AUX (video)
Setting the picture .........................240
Setting the volume and sound .......246
Showing/hiding the menu .............246
Switching to ................................... 246
B
Back button ....................................... 119
Back support see Lumbar support
Bag hook ............................................ 435
Balance, adjusting ............................. 135
Bang & Olufsen sound system ......... 137
Index5

Cup holderCenter console .............................. 437
Important safety notes ..................437
Rear compartment .........................437
Customer Assistance Center (CAC) ... 31
Customer Relations Department ....... 31
D
Dashboard see Cockpit
Data
see Technical data
Data carrier
MUSIC REGISTER ........................... 230
Data medium
Audio DVD ..................................... 228
CD/DVD ........................................ 229
MP3 ............................................... 228
Date format, setting .......................... 144
Day design, setting ........................... 143
Daytime running lamp mode see Daytime running lamps
Daytime running lamps
Display message ............................ 403
Switching on/off (on-board
computer) ...................................... 385
Switching on/off (switch) ..............277
DEF
Adding ........................................... 321
Display message ............................ 408
Delayed switch-off
Exterior lighting (COMAND) ...........263
Interior lighting (COMAND) ............263
Destination (navigation)
Displaying information ...................172
Entering a destination by address .. 153
Entering a destination using the
map ............................................... 160
Entering an intermediate stop .......161
Entering a point of interest ............162
Saving ............................................ 179
Selecting from the destination
memory ......................................... 159
Selecting from the list of last
destinations ................................... 159
Destination memory (navigation)
Deleting an entry ........................... 181
Entering/saving your home
address .......................................... 156
Previous destinations ....................181
Dialing a number (telephone) ........... 200
Digital speedometer ......................... 376
Digital TV see TV
DIRECT SELECT lever
see Automatic transmission
Display
Selecting the design ......................143
Settings ......................................... 143
Display (cleaning instructions) ........ 467
Displaying the arrival time ............... 172
Displaying the distance to the
destination ......................................... 172
Display messages Calling up (on-board computer) .....388
Driving systems ............................. 408
Engine ............................................ 404
General notes ................................ 388
Hiding (on-board computer) ...........388
Lights ............................................. 401
Safety systems .............................. 389
Service interval display ..................462
SmartKey ....................................... 419
Tires ............................................... 415
Vehicle ........................................... 417
Distance
see Navigation, route overview
Distance display (on-board
computer) .......................................... 383
Distance recorder ............................. 376
see Odometer
see Trip odometer
Distance warning (warning lamp) .... 428
DISTRONIC PLUS Deactivating ................................... 340
Display message ............................ 413
Displays in the multifunction
display ........................................... 339
Driving tips .................................... 340
Function/notes ............................. 332
Important safety notes ..................332Index9

Setting the specified minimum
distance ......................................... 338
Warning lamp ................................. 428
Dolby Digital ...................................... 136
Doors Automatic locking (switch) ............... 86
Central locking/unlocking
(SmartKey) ....................................... 78
Control panel ................................... 40
Display message ............................ 418
Emergency locking ........................... 88
Emergency unlocking .......................87
Important safety notes ....................85
Opening (from inside) ......................86
Power closing feature ......................87
Drinking and driving ......................... 326
Drinks holder see Cup holder
Drive program
Automatic ...................................... 314
Manual ........................................... 316
Driver's door
see Doors
Driver's seat
see Seats
Driving abroad
Mercedes-Benz Service .................463
Symmetrical low beam ..................276
Driving Assistance package ............. 360
Driving safety systems ABS (Anti-lock Braking System) .......69
ADAPTIVE BRAKE ............................. 73
BAS (Brake Assist System) ..............70
BAS PLUS (Brake Assist System
PLUS) ............................................... 70
Electronic brake force distribution ...73
ESP ®
(Electronic Stability
Program) .......................................... 71
ETS/4ETS (Electronic Traction
System) ........................................... 72
Important safety information ...........69
Overview .......................................... 68
PRE-SAFE ®
Brake ............................. 73
Driving systems
Active Blind Spot Assist .................364
Active Body Control .......................345Active Driving Assistance
package ......................................... 363
Active Lane Keeping Assist ............367
AIRMATIC ...................................... 343
ATTENTION ASSIST ........................356
Blind Spot Assist ............................ 360
Cruise control ................................ 330
Display message ............................ 408
DISTRONIC PLUS ........................... 332
Driving Assistance package ...........360
HOLD function ............................... 342
Lane Keeping Assist ......................362
Night View Assist Plus ...................357
Parking Guidance ........................... 350
PARKTRONIC ................................. 347
Rear view camera .......................... 354
Driving tips
Automatic transmission .................313
Brakes ........................................... 327
Break-in period .............................. 302
DISTRONIC PLUS ........................... 340
Downhill gradient ........................... 327
Drinking and driving .......................326
Driving abroad ............................... 276
Driving in winter ............................. 330
Driving on flooded roads ................329
Driving on wet roads ......................329
Exhaust check ............................... 327
Fuel ................................................ 326
General .......................................... 326
Hydroplaning ................................. 329
Icy road surfaces ........................... 330
Limited braking efficiency on
salted roads ................................... 328
Pedals ............................................ 326
Snow chains .................................. 493
Symmetrical low beam ..................276
Wet road surface ........................... 327
DVD
Changer ......................................... 220
Copy protection ............................. 229
Fast forward/fast rewind ...............225
Handling ........................................ 189
Inserting ........................................ 220
Inserting/loading (Rear Seat
Entertainment System) ..................251
Notes on discs ............................... 22910Index

Removing/ejecting (Rear Seat
Entertainment System) ..................251
Selecting a media type ..................224
Selecting a track ............................ 224
Sound settings (balance, bass,
fader, treble) .................................. 135
DVD audio
Operation using the on-board
computer ....................................... 379
E
EASY-ENTRY feature Activating (COMAND) ....................262
Function/notes ............................. 110
EASY-EXIT feature
Activating (COMAND) ....................262
Crash-responsive ........................... 111
Function/notes ............................. 110
EBD (electronic brake force
distribution) Display message ............................ 392
Function/notes ................................ 73
ECO function ...................................... 261
ECO start/stop function Deactivating/activating .................307
General information .......................306
Electrical fuses
see Fuses
Electronic brake force distribution
see EBD (electronic brake force
distribution)
Electronic Stability Program
see ESP ®
(Electronic Stability Program)
Electronic Traction System
see ETS/4ETS (Electronic
Traction System)
Emergency release
Driver's door .................................... 87
Trunk ......................................... 91, 92
Vehicle ............................................. 87
Emergency spare wheel
Storage location ............................ 472
Emergency Tensioning Devices
Function ........................................... 61
Safety guidelines ............................. 45
Emissions purification
Service and warranty information ....28
Engine
Check Engine warning lamp ........... 427
Display message ............................ 404
ECO start/stop function ................306
Emergency starting ........................485
Engine number ............................... 522
Irregular running ............................ 309
Starting problems ..........................309
Starting the engine with the
SmartKey ....................................... 305
Starting with KEYLESS-GO .............305
Switching off .................................. 323
Engine electronics
Problem (malfunction) ...................309
Engine emergency stop .................... 487
Engine oil Adding ........................................... 459
Additives ........................................ 528
Checking the oil level ..................... 457
Checking the oil level using the
dipstick .......................................... 458
Checking the oil level using the
on-board computer ........................458
Display message ............................ 406
Filling capacity ............................... 524
Notes about oil grades ................... 527
Notes on oil level/consumption ....457
Temperature (on-board computer) . 379
Viscosity ........................................ 528
Entering the frequency ..................... 212
Entry Deleting ......................................... 131
Saving ............................................ 133
ESP ®
(Electronic Stability
Program) Deactivating/activating .................384
Deactivating/activating (notes) .......72
Display message ............................ 389
ETS/4ETS ........................................ 72
Function/notes ................................ 71
Important safety information ...........71
Warning lamp ................................. 424
ETS/4ETS (Electronic Traction
System) ................................................ 72
Exhaust check ................................... 327
Exhaust tail pipe (cleaning
instructions) ...................................... 467Index11

Low-beam headlampsDisplay message ............................ 401
Setting for driving abroad
(symmetrical) ................................. 276
Switching on/off ........................... 277
Lubricant additives
see Additives
Lumbar support
Adjusting ....................................... 108
Lumbar support (COMAND) .............. 269
M
M+S tires ............................................ 492
Maintenance see ASSYST PLUS service interval
display
Malfunction message
see Display messages
Malfunctions relevant to safety
Reporting ......................................... 31
Map (navigation)
Adjusting the scale ........................182
Arrival time/distance to the
destination ..................................... 185
City model ..................................... 186
Display ........................................... 184
Geo-coordinate display ..................186
Heading ......................................... 184
Information in the display ..............185
Map settings .................................. 182
Moving ........................................... 183
North orientation ........................... 184
Notes ............................................. 182
Point of interest symbols ...............184
Road display .................................. 185
Saving the crosshair position .........183
Setting to the vehicle destination ..183
Topographical map ........................186
Map display (also see navigation)
Traffic reports ................................ 174
Massage function (PULSE) ............... 272
Matte finish (cleaning
instructions) ...................................... 465
mbrace Automatic retrieval of vehicle data
(service due date) ..........................449
Call priority .................................... 447
Display message ............................ 396
Downloading destinations
(COMAND) ..................................... 447
Emergency call .............................. 444
Important safety notes ..................443
Locating a stolen vehicle ...............450
MB info call button ........................446
Remote vehicle locking ..................449
Roadside Assistance button ..........445
Search & Send ............................... 448
Self-test ......................................... 444
System .......................................... 443
Vehicle remote unlocking ..............449
Mechanical key
Function/notes ................................ 81
Unlocking the driver's door ..............87
Media Interface
Active partition .............................. 238
Alphabetical track selection ..........237
Connecting an external audio
source ............................................ 234
Connection options .......................233
iPod ®
............................................. 233
Mode ............................................. 233
Notes on USB devices ...................238
Playback options ........................... 238
Selecting categories ......................236
Selecting folders ............................ 236
Selecting music files ......................236
Selecting playlists ..........................236
Switching to ................................... 234
USB mass storage device ..............233
Media list
Audio mode (CD, DVD, MP3) .........224
Video DVD ..................................... 242
Memory card (audio) ......................... 379
Memory function ............................... 113
Menu item Selecting ........................................ 126
Message memory (on-board
computer) .......................................... 388
Messages see Display messages
Microphone, switching on/off ......... 201Index15

Selecting your home address ........159
Setting route options (avoiding:
highways, toll roads, tunnels,
ferries) ........................................... 152
Setting the route type (short
route, fast route, dynamic route or
economic route) ............................ 152
Showing/hiding the menu .............152
Starting route calculation ..............156
Switching announcements on/off . 170
Switching to ................................... 151
Traffic report .................................. 174
Troubleshooting ............................. 192
NECK-PRO head restraints
Operation ......................................... 55
Resetting after being triggered ........56
NECK-PRO luxury head restraints
Operation ......................................... 55
Resetting after being triggered ........56
Night View Assist Plus
Activating/deactivating .................357
Cleaning ......................................... 467
Display message ............................ 408
Function/notes ............................. 357
Problem (malfunction) ...................360
North orientation (navigation) ......... 184
Notes on breaking-in a new
vehicle ................................................ 302
Number keypad ................................. 129
O
Occupant Classification System
(OCS) Faults ............................................... 54
Operation ......................................... 50
System self-test ............................... 53
Occupant safety
Children in the vehicle .....................62
System overview .............................. 44
Octane number (fuel) ........................ 525
Odometer ........................................... 376
see Trip odometer
Off-road .............................................. 173
Oil see Engine oil
On-board computer
AMG menu ..................................... 379
Assistance menu ........................... 383
Audio menu ................................... 378
Displaying a service message ........462
Display messages ..........................388
DISTRONIC PLUS ........................... 339
Important safety notes ..................372
Menu overview .............................. 375
Message memory .......................... 388
Navigation menu ............................ 377
Operating video DVD .....................379
Operation ....................................... 373
RACETIMER ................................... 380
Service menu ................................. 385
Settings menu ............................... 385
Standard display ............................ 376
Telephone menu ............................ 382
Trip menu ...................................... 376
Opening height restriction for
trunk lid .............................................. 265
Operating system see On-board computer
Outside lighting
Delayed switch-off (COMAND) .......263
Outside temperature display ........... 373
Overhead control panel ...................... 39
Override feature Rear side windows ...........................67
Own address (navigation)
see Home address
P
Paint code number ............................ 521
Paintwork (cleaning instructions) ... 465
Panic alarm .......................................... 68
Panorama roof with power tilt/
sliding panel Opening/closing .............................. 97
Problem (malfunction) ...................100
Resetting ......................................... 99
Panorama sliding sunroof
Important safety notes ....................95
Parcel net ........................................... 435
Parking ............................................... 323
Important safety notes ..................323
Index17