2012 MERCEDES-BENZ S-Class service

! Do not use chrome polish on trim pieces.
The trim pieces have a chrome look but are
mostly made of anodized aluminum and
can lose their shine if chrome polish is
used. Use a damp, lint-free cloth instead
when cleaning the trim pieces.
If the chrome-plated trim pieces are very
dirty, you can use a chrome polish. If you
are unsure as to whether the trim pieces
are chrome-plated or not, consult an
authorized Mercedes-Benz Center.
Cleaning the seat covers
! Do not use microfiber cloths to clean
genuine leather, artificial leather or
Alcantara® covers. If used often, these can
damage the cover.
! Observe the following when cleaning:
R clean genuine leather covers carefully
with a damp cloth and then wipe the
covers down with a dry cloth. Make sure
that the leather does not become
soaked. It may otherwise become rough
and cracked. Only use leather care
agents that have been tested and
approved by Mercedes-Benz. You can
obtain these from a qualified specialist
workshop, e.g. a Mercedes-Benz Service
center.
R clean artificial leather covers with a cloth
moistened with a solution containing 1%
detergent (e.g. dish washing liquid).
R clean cloth covers with a microfiber cloth
moistened with a solution containing 1%
detergent (e.g. dish washing liquid). Rub
carefully and always wipe entire seat
sections to avoid leaving visible lines.
Leave the seat to dry afterwards.
Cleaning results depend on the type of
dirt and how long it has been there.
R clean Alcantara® covers with a damp
cloth. Make sure you wipe entire seat
sections to avoid leaving visible lines.
i Note that regular care is essential to
ensure that the appearance and comfort of
the covers is retained over time.
Cleaning the seat beltsXUse clean, lukewarm water and soap
solution.
! Do not clean the seat belts using chemical
cleaning agents. Do not dry the seat belts
by warming them above 176 ‡ (80 †) or
placing them in direct sunlight.
GWARNING
Do not bleach or dye seat belts as this may
severely weaken them. In a crash, they may
not be able to provide adequate protection.
Cleaning the headliner and carpets
XRoof lining: use soft brushes or dry
shampoo if it is particularly dirty.XCarpets: use carpet and textile cleaners
that have been approved and
recommended by Mercedes-Benz.Care469Maintenance and careZ

loss warning system or with the activated tire
pressure monitoring system.
The maximum permissible distance which
can be driven in run-flat mode depends on the
load in the vehicle. You can drive 50 miles
(80 km) if the vehicle is partially laden and
18 miles (30 km) if it is fully laden.
The maximum permissible distance which
can be driven in run-flat mode is counted from
the moment the tire pressure loss warning
appears in the multifunction display.
You must not exceed a maximum speed of
50 mph (80 km/h).GWARNING
The handling characteristics of your vehicle
deteriorate in run-flat mode, for example:
R when cornering
R when braking
R when accelerating rapidly
Adapt your driving style accordingly and avoid
sudden changes in direction and sudden
acceleration, as well as driving over obstacles
(i.e. curbs, potholes), and driving off-road.
This is particularly the case when the vehicle
is heavily laden.
The maximum permissible distance that can
be driven in run-flat mode depends to a large
extent on the loads placed on the vehicle. It
can be shorter due to high speeds, a heavy
load, sudden changes in direction, the road
surface condition, outside temperature, etc.,
or further if you drive carefully and
conservatively.
Do not continue to drive in run-flat mode if:
R you hear banging noises.
R the vehicle starts to shake.
R you see smoke and smell rubber.
R ESP ®
is intervening constantly.
R there are tears in the sidewalls of the tire.
After driving in run-flat mode, you must have
the wheel(s) checked for damage at a
qualified specialist workshop which has the
necessary specialist knowledge and tools to
carry out the work required. The defective tire
must be replaced in every case.
Mercedes-Benz recommends that you use an
authorized Mercedes-Benz Center for this
purpose. In particular, work relevant to safety
or on safety-related systems must be carried
out at a qualified specialist workshop.
i When replacing one or all tires, make sure
that you only use tires marked
MOExtended and of the specified size for
the vehicle.
Battery
Important safety notes
In order for the battery to achieve the
maximum possible service life, it must always
be sufficiently charged.
! Have the battery checked regularly at a
qualified specialist workshop, such as an
authorized Mercedes-Benz Center.
Adhere to the service intervals indicated in
the service booklet or ask a qualified
specialist workshop, such as an authorized
Mercedes-Benz Center.
Have the battery charge checked more
frequently if you use the vehicle mainly for
short trips or if you leave it standing idle for
a lengthy period.
Only replace a battery with a battery that has
been recommended by Mercedes-Benz.
Consult an authorized Mercedes-Benz Center
if you wish to leave your vehicle parked for a
long period of time.
GWARNING
Hybrid vehicles: be sure to read the "HYBRID"
supplement. Otherwise, you could fail to
recognize dangers.
GWARNING
Comply with safety precautions and take
protective measures when handling batteries.
478BatteryBreakdown assistance

Transporting the vehicle
The towing eye can be used to pull the vehicle
onto a trailer or transporter for transporting
purposes.XTurn the SmartKey to position 2 in the
ignition lock.XShift the automatic transmission to
position N.
As soon as the vehicle is loaded:
XPrevent the vehicle from rolling away by
applying the electric parking brake.XShift the automatic transmission to
position P.XTurn the SmartKey to position 0 in the
ignition lock and remove the SmartKey
from the ignition lock.XSecure the vehicle.
! Only lash the vehicle down by the wheels
or wheel rims, not by parts of the vehicle
such as axle or steering components.
Otherwise, the vehicle could be damaged.
Notes for 4MATIC vehicles
! Vehicles with 4MATIC must not be towed
with either the front or the rear axle raised,
as doing so will damage the transmission.
If the vehicle has transmission damage or
damage to the front or rear axle, have it
transported on a transporter or trailer.
In the event of damage to the electrical
system
If the battery is defective, the automatic
transmission will be locked in position P. To
shift the automatic transmission to position
N , you must provide power to the vehicle's
electrical system in the same way as when
jump-starting ( Y page 481).
Have the vehicle transported on a transporter
or trailer.
Tow-starting (emergency starting)
! Vehicles with automatic transmission
must not be started by tow-starting. This
could otherwise damage the transmission.
Fuses
Important safety notes
The fuses in your vehicle serve to close down
faulty circuits. If a fuse blows, all the
components on the circuit and their functions
stop operating.
GWARNING
Only use fuses approved by Mercedes-Benz
with the specified amperage for the system in
question and do not attempt to repair or
bridge a blown fuse. Using other than
approved fuses or using repaired or bridged
fuses may cause an overload leading to a fire,
and/or cause damage to electrical
components and/or systems. Have the cause
determined and remedied by an authorized
Mercedes-Benz Center.
Blown fuses must be replaced with fuses of
the same rating, which you can recognize by
the color and value. The fuse ratings are listed
in the fuse allocation chart. An authorized
Mercedes-Benz Center will be happy to
advise you.
i If a fuse has blown, contact a breakdown
service or an authorized Mercedes-Benz
Center.
If the newly inserted fuse also blows, have the
cause traced and rectified at a qualified
specialist workshop, e.g. an authorized
Mercedes-Benz Center.
! Only use fuses that have been approved
for Mercedes-Benz vehicles and which
have the correct fuse rating for the system
concerned. Otherwise, components or
systems could be damaged.
Fuses485Breakdown assistanceZ

(100 km) as they only reach their full
performance after this distance.
R Do not use tires that are excessively worn
as the tire traction on wet road surfaces
decreases significantly when the tread
depth is less than 1
/ 8 inch (3 mm).
R Replace the tires after six years at the
latest, regardless of wear. This also applies
to the spare wheel/emergency spare
wheel.
The service life of tires depends on the
following factors amongst other things:
R driving style
R tire pressure
R mileage
MOExtended tires (tires with run-flat
properties)
MOExtended tires (tires with run-flat
properties) allow you to continue driving your
vehicle even if one or more tires are entirely
deflated.
MOExtended tires may be used only in
conjunction with the activated tire pressure
loss warning system or the activated tire
pressure monitoring system and only on
wheels specifically tested by Mercedes-Benz.
You will find notes on driving with
MOExtended tires in the "Breakdown
assistance" section ( Y page 477).
Winter operation
Please bear the following in mind
At the onset of winter, have your vehicle
winterproofed at a qualified specialist
workshop, e.g. at an authorized Mercedes-
Benz Center.
Observe the notes in the "Changing a wheel"
section ( Y page 513).
Driving with summer tires
At temperatures below 45 ‡ (+7 †), the
elasticity of summer tires and therefore also
traction and braking capability are reduced
considerably — equip your vehicle with
M+S tires. Using summer tires at very cold
temperatures could cause tears to form,
thereby damaging the tires permanently.
Mercedes-Benz cannot accept responsibility
for this type of damage.
M+S tires
At temperatures below 45 ‡(+7 †), use
winter tires or all-season tires. Both types of
tire are identified by the M+S marking.
Only winter tires bearing the i snowflake
symbol in addition to the M+S marking
provide the best possible grip in wintry road
conditions. Only these tires will allow driving
safety systems such as ABS and ESP ®
to
function optimally in winter, as these tires
have been designed specifically for driving on
snow.
Use M+S tires of the same make and tread on
all wheels to maintain safe handling
characteristics.
GWARNING
M+S tires with a tread depth of less than 1
/ 6
inch (4 mm) must be replaced immediately.
They are no longer suitable for use in winter.
Always observe the maximum permissible
speed specified for the M+S tires you have
mounted.
Once you have mounted the winter tires:
XCheck the tire pressures ( Y page 497).XRestart the tire pressure monitor
( Y page 497).GWARNING
If you use your spare wheel when M+S tires
are mounted on the other wheels, be aware
that the difference in tire characteristics
492Winter operationWheels and tires

1. This device may not cause harmful
interference, and
2. this device must accept any interference
received, including interference that may
cause undesired operation.
Any unauthorized modification to this
device could void the user’s authority to
operate the equipment.
Checking tire pressure electronicallyXMake sure that the SmartKey is in position
2 (Y page 303) in the ignition lock.XPress the = or ; button on the
steering wheel to select the Service
menu.XPress the 9 or : button to select
Tire Pressure .XPress the a button.
The current tire pressure for each wheel will
be displayed in the multifunction display.
If the vehicle has been parked for longer than
20 minutes, the Tire Pressures
Displayed After Driving A Few
Minutes message appears in the display.
After a teach-in period, the tire pressure
monitor automatically recognizes new wheels
or new sensors. If a clear allocation of the tire
pressure values to the individual wheels is not
possible, the Tire Pressure Monitor
Active message is shown instead of the tire
pressure display. The tire pressures are
already being monitored.
i If a spare wheel/emergency spare wheel
is mounted, the system may continue to
show the tire pressure of the wheel that has
been removed for a few minutes. If this
occurs, note that the value displayed for
the position where the spare tire is
mounted is not the same as the spare
wheel/emergency spare wheel's current
tire pressure.
Tire pressure monitor warning
messages
If the tire pressure monitor detects a
significant pressure loss on one or more tires,
a warning message is shown in the
multifunction display. A warning tone also
sounds and the tire pressure warning lamp
lights up in the instrument cluster.
Each tire that is affected by a significant loss
of pressure is highlighted with a color.
If the Correct Tire Pressure message
appears in the multifunction display:
XCheck the tire pressure on all four wheels
and correct it if necessary.
i If the wheel positions on the vehicle are
interchanged, the tire pressures may be
displayed for the wrong positions for a
short time. This is rectified after a few
minutes of driving, and the tire pressures
are displayed for the correct positions.
Restarting the tire pressure monitor
GWARNING
It is the driver's responsibility to set the tire
pressure to the recommended cold tire
pressure. Underinflated tires affect the ability
to steer or brake the vehicle. You might lose
control over the vehicle.
When you restart the tire pressure monitor,
all existing warning messages are deleted and
the warning lamps go out. The monitor uses
the currently set tire pressures as the
reference values for monitoring.
The tire pressure monitor must be restarted
when you set the tire pressure to a new value
(as a result of changed drive or load
characteristics, for example). The tire
pressure monitor then monitors the new tire
pressure values.
i Canada only: in most cases, the tire
pressure monitor recognizes the new
reference values automatically. However,
Tire pressure499Wheels and tiresZ

you can also define reference values
manually as described here.
Restart the tire pressure monitor after you
have set the tire pressure to the value
recommended for the desired driving
situation ( Y page 493). Only correct tire
pressures on cold tires. Comply with the
recommended tire pressures on the Tire and
Loading Information placard on the B-pillar on
the driver's side. Additional tire pressure
values for driving at high speeds or with heavy
loads can be found in the tire pressure table
on the inside of the fuel filler flap.XMake sure that the tire pressure is correct
on all four wheels.XMake sure that the SmartKey is in position
2 in the ignition lock.XPress the = or ; button on the
steering wheel to select the Service
menu.XPress the 9 or : button to select
Tire Pressure .XPress the a button.
The multifunction display shows the
current tire pressure of the individual tires
or the Tire Pressures Displayed
After Driving A Few Minutes
message.XPress the : button.
The Use Current Pressures As New
Reference Values message appears in
the multifunction display.
If you wish to confirm the restart:
XPress the a button.
The Tire Pressure Monitor
Restarted message appears in the
multifunction display.
After driving for a few minutes, the system
checks whether the current tire pressures
are within the specified range. The new tire
pressures are then accepted as reference
values and monitored.If you wish to cancel the restart:XPress the % button.
The tire pressure values stored at the last
restart will continue to be monitored.
Loading the vehicle
Instruction labels for tires and loads
GWARNING
Do not overload the tires by exceeding the
specified load limit as indicated on the Tire
and Loading Information placard on the
driver's door B-pillar. Overloading the tires
can overheat them, possibly causing a
blowout. Overloading the tires can also result
in handling or steering problems, or brake
failure.
Two instruction labels on your vehicle show
the maximum possible load.
(1)The Tire and Loading Information placard
on the B-pillar on the driver's side. The
Tire and Loading Information placard
shows the maximum permissible number
of occupants and the maximum
permissible vehicle load. It also contains
details of the tire sizes and
corresponding pressures for tires
mounted at the factory.(2)The vehicle identification plate is on the
B-pillar on the driver's side. The vehicle
identification plate informs you of the
gross vehicle weight rating. It is made up
of the vehicle weight, all vehicle
occupants, the fuel and the cargo. You
can also find information about the
maximum gross axle weight rating on the
front and rear axle.
The maximum gross axle weight rating is
the maximum weight that can be carried
by one axle (front or rear axle). Never
exceed the maximum load or the
maximum gross axle weight rating for the
front or rear axle.500Loading the vehicleWheels and tires

iThe actual values for tires are specific to
each vehicle and may deviate from the
values in the illustration.
Maximum tire load : is the maximum
permitted weight for which the tire is
approved.
Further information on tire loads
( Y page 506).
Uniform Tire Quality Grading
Standards
Overview of Tire Quality Grading
Standards
The Uniform Tire Quality Grading is a U.S.
Government requirement. Their purpose is to
provide drivers with consistent and reliable
information regarding tire performance. Tire
manufacturers are required to grade tires
using three performance factors: tread
wear :, tire traction ;, and temperature
resistance =. Although not a Government of
Canada requirement, all tires made for sale in
North America have these grades branded on
the sidewall.
i The actual values for tires are vehicle-
specific and may deviate from the values in
the illustration.
Where applicable, the tire grading
information can be found on the tire sidewall
between the tread shoulder and maximum
tire width.
For example:Tread wearTractionTemperature200AAA
All passenger car tires must conform to the
statutory safety requirements in addition to
these grades.
Tread wear
The tread wear grade is a comparative rating
based on the wear rate of the tire when tested
under controlled conditions on a specified
U.S. government course. For example, a tire
graded 150 would wear one and one-half
times as well on the government course as a
tire graded 100.
The relative performance of tires depends
upon the actual conditions of their use,
however, and may depart significantly from
the norm, due to variations in driving habits,
service practices and differences in road
characteristics and climate conditions.
Traction
GWARNING
The traction grade assigned to this tire is
based on straight-ahead braking traction
tests, and does not include acceleration,
cornering, hydroplaning, or peak traction
characteristics.
The traction grades, from highest to lowest,
are AA, A, B, and C. Those grades represent
Uniform Tire Quality Grading Standards505Wheels and tiresZ

in handling or steering problems, or brake
failure.
Example:
The load bearing index 91 is equivalent to a
maximum load of 1356 lbs (615 kg) that the
tire can carry. For further information on the
maximum tire load in kilograms and pounds,
see ( Y page 504).
For further information on the load bearing
index, see Load index ( Y page 509).
Speed rating: speed rating B specifies the
approved maximum speed of the tire.GWARNING
Even when permitted by law, never operate a
vehicle at speeds greater than the maximum
speed rating of the tires.
Exceeding the maximum speed for which tires
are rated can lead to sudden tire failure,
causing loss of vehicle control and possibly
resulting in an accident and/or serious
personal injury and possible death, for you
and for others.
Regardless of the speed rating always
observe the speed limits. Drive carefully and
adapt your driving style to the traffic
conditions.
Summer tiresIndexSpeed ratingQUp to 100 mph (160 km/h)RUp to 106 mph (170 km/h)SUp to 112 mph (180 km/h)TUp to 118 mph (190 km/h)HUp to 130 mph (210 km/h)VUp to 149 mph (240 km/h)WUp to 168 mph (270 km/h)YUp to 186 mph (300 km/h)Summer tiresIndexSpeed ratingZR...YUp to 186 mph (300 km/h)ZR...(..Y)Above 186 mph (300 km/h)ZRAbove 149 mph (240 km/h)
R Optionally, tires with a maximum speed of
over 149 mph (240 km/h) may have "ZR"
in the size description depending on the
manufacturer (e.g. 245/40 ZR 18).
The service specifications consist of load
bearing index A and speed rating B.
R If the size description of your tire includes
"ZR" and there are no service
specifications, ask the tire manufacturer in
order to find out the maximum speed.
If a service specification is available, the
maximum speed is limited according to the
speed rating in the service specification.
Example: 245/40 ZR 18 97 Y. In this
example, "97 Y" is the service specification.
The letter "Y" represents the speed rating
and the maximum speed of the tire is
limited to 186 mph (300 km/h).
R Every tire that has a maximum speed above
186 mph (300 km/h) must have "ZR" in the
size description and the service
specification must be given in brackets.
Example: 275/40 ZR 18 (99 Y). The speed
rating "(Y)" shows that the maximum speed
of the tire is above 186 mph (300 km/h).
Ask the tire manufacturer to find out the
maximum speed.
All-weather tires and winter tiresIndexSpeed ratingQ M+S 29Up to 100 mph (160 km/h)T M+S29Up to 118 mph (190 km/h)29
Or M+S i for winter tires.508Tire labelingWheels and tires