RVehicles with a SmartKey:
Do not remove the SmartKey from the
ignition lock. Do not open the driver's
door or front-passenger door when the
engine is switched off. Otherwise, the
automatic transmission selects park
position P automatically and locks the
wheels. You can prevent this by shifting
the automatic transmission to N
beforehand.
R Vehicles with KEYLESS-GO:
Do not open the driver's door or front-
passenger door when the engine is
switched off. Otherwise, the automatic
transmission selects park position P
automatically and locks the wheels.
Observe the following to make sure that the
automatic transmission stays in position N:XMake sure the vehicle is stationary and the
ignition is switched off.XTurn the SmartKey to position
2 (Y page 303) in the ignition lock.
Use the SmartKey instead of the Start/
Stop button on vehicles with KEYLESS-GO.XDepress and hold the brake pedal.XShift the automatic transmission to
position N.XRelease the brake pedal.XRelease the electric parking brake.XSwitch off the ignition and leave the
SmartKey in the ignition lock.
! Make sure that:
R the side windows and the sliding sunroof
are fully closed.
R the ventilation/heating is switched off
(the OFF button has been pressed).
R the windshield wiper switch is in position
0 .
Otherwise, the vehicle might be damaged.
After using an automatic car wash, wipe off
wax from the windshield and the wiper
blades. This will prevent smears and reduce
wiping noises caused by residue on the
windshield.
Washing by hand
Carefully remove all deposits of road salt as
soon as possible when driving in winter.
Also, clean the insides of the wheels when
washing the underbody of the vehicle.
XDo not use hot water and do not wash the
vehicle in direct sunlight.XUse a soft car sponge for cleaning.XUse a gentle cleaning agent, e.g. a
Mercedes-Benz approved car shampoo.XWash down the vehicle with a gentle water
jet.XDo not point the water jet directly at the air
inlets.XUse plenty of water and rinse the sponge
frequently.XRinse the vehicle with clean water and dry
it thoroughly with a chamois.XDo not allow the cleaning agent to dry on
the paintwork.
Power washers
GWARNING
Do not use power washers with circular-jet
nozzles (dirt grinders) to clean your vehicle, in
particular the tires. You could otherwise
damage the tires and cause an accident.
! Always maintain a distance of at least
11.8 in (30 cm) between the vehicle and the
power washer nozzle. Information about
the correct distance is available from the
equipment manufacturer.
Move the power washer nozzle around
when cleaning your vehicle.
Do not aim directly at any of the following:
R tires
R door gaps, roof gaps, joints etc.
R electrical components
R battery
R connectors
R lights
R seals
464CareMaintenance and care
Flat tire
Preparing the vehicle
Your vehicle may be equipped with a
"Minispare" emergency spare wheel or
MOExtended tires (tires with run-flat
properties) ( Y page 477).
i Vehicle preparation is not necessary on
vehicles with MOExtended tires.
XStop the vehicle as far away as possible
from traffic on solid, non-slippery and level
ground.XSwitch on the hazard warning lamps.XEngage the electric parking brake manually
( Y page 324).XBring the front wheels into the straight-
ahead position.XMove the DIRECT SELECT lever to P.XSwitch off the engine.XVehicles without KEYLESS-GO: remove
the SmartKey from the ignition lock.XVehicles with KEYLESS-GO: open the
driver's door.
The on-board electronics have status 0,
which is the same as the SmartKey having
been removed.XVehicles with KEYLESS-GO: remove the
Start/Stop button from the ignition lock
( Y page 303).XAll occupants must get out of the vehicle.
Make sure that they are not endangered as
they do so.XMake sure that no one is near the danger
area while a wheel is being changed.
Anyone who is not directly assisting in the
wheel change should, for example, stand
behind the barrier.XGet out of the vehicle. Pay attention to
traffic conditions when doing so.XClose the driver's door.Changing a wheel and mounting the
spare wheel
Preparing the vehicleGWARNING
The wheel and tire size of the emergency
spare wheel/spare wheel may differ to that of
the damaged wheel. When using an
emergency spare wheel/spare wheel the
handling characteristics of the vehicle may
change.
Adapt your style of driving accordingly.
Never operate the vehicle with more than one
emergency spare wheel/spare wheel that
differs in size.
Only use an emergency spare wheel/spare
wheel of a differing size briefly and do not
switch off ESP ®
.
When using an emergency spare wheel, you
must not exceed the maximum speed of
50 mph (80 km/h).
GWARNING
Have the emergency spare wheel/spare
wheel replaced with a new wheel as soon as
possible at a qualified specialist workshop
which has the necessary specialist knowledge
and tools to carry out the work required.
Mercedes-Benz recommends that you use an
authorized Mercedes-Benz Center for this
purpose. In particular, work relevant to safety
or on safety-related systems must be carried
out at a qualified specialist workshop.
i Vehicles without a spare wheel/
emergency spare wheel are not equipped
with a tire-change tool kit at the factory. For
more information on which tools are
required to perform a wheel change on your
vehicle, e.g. wheel chock, lug wrench or
alignment bolt, consult an authorized
Mercedes-Benz Center.
Flat tire473Breakdown assistanceZ
Towing and tow-starting
Important safety notes
GWARNING
Hybrid vehicles: be sure to read the "HYBRID"
supplement. Otherwise, you could fail to
recognize dangers.
GWARNING
If you tow the vehicle, you must use a rigid
towing bar if:
R the engine is not running.
R there is a brake system malfunction.
R there is a malfunction in the power supply
or the vehicle's electrical system.
The power assistance for the steering and the
brake force booster do not work when the
engine is not running. You will need more
force to steer and brake, you may have to
depress the brake pedal with maximum force.
Before towing away, make sure that the
steering can be moved and is not locked.
If you tow or tow-start another vehicle, its
weight must not exceed the maximum
permissible gross vehicle weight of your
vehicle.
GWARNING
The vehicle is braked when the HOLD function
or DISTRONIC PLUS is activated. Therefore,
deactivate HOLD and DISTRONIC PLUS if the
vehicle is to be towed.
It is better to have the vehicle transported
than to have it towed.
! You may only tow the vehicle a maximum
distance of 30 miles (50 km). A towing
speed of 30 mph (50 km/h) must not be
exceeded.
For towing distances over 30 miles
(50 km), the vehicle must loaded onto a
transporter.
! Make sure that the electric parking brake
is released. If the electric parking brake is
faulty, visit a qualified specialist workshop.
! Only secure the tow rope or tow bar at the
towing eyes. Otherwise, the vehicle could
be damaged.
! Do not use the towing eye for recovery,
as this could damage the vehicle. If in
doubt, recover the vehicle with a crane.
! When towing, pull away slowly and
smoothly. If the tractive power is too high,
the vehicles could be damaged.
! Do not tow with sling-type equipment.
This could damage the vehicle.
! When towing vehicles with KEYLESS-GO,
use the key instead of the Start/Stop
button. Otherwise, the automatic
transmission may shift to position P when
the driver's or front-passenger door are
opened, which could lead to damage to the
transmission.
The automatic transmission must be in
position N when the vehicle is being towed.
The battery must be connected and charged.
Otherwise, you:
R cannot turn the SmartKey to position 2 in
the ignition lock
R cannot shift the automatic transmission to
position N
i Before the vehicle is towed, switch off the
automatic locking feature ( Y page 264).
You could otherwise be locked out when
pushing or towing the vehicle.
Installing/removing the towing eye
Installing the towing eye
XRemove the towing eye from the vehicle
tool kit ( Y page 472).GWARNING
The exhaust tail pipe may be hot. You could
burn yourself if you touch the tail pipe. Be
particularly careful when removing the rear
cover.
Towing and tow-starting483Breakdown assistanceZ
The mountings for the removable towing eyes
are located in the bumpers. They are at the
front and at the rear, under the covers.XPress the mark on cover : inwards in the
direction of the arrow.XTake cover : off the opening.XScrew the towing eye in clockwise to the
stop and tighten it.
Removing the towing eye
XLoosen the towing eye and unscrew it.XAttach cover : to the bumper and press
until it engages.XPlace the towing eye in the vehicle tool kit.
Towing the vehicle with the rear axle
raised
Only possible on vehicles without
4MATIC.
When towing your vehicle with the rear axle
raised, it is important that you observe the
safety instructions ( Y page 483).
! The ignition must be switched off if you
are towing the vehicle with the rear axle
raised. Intervention by ESP ®
could
otherwise damage the brake system.
XSwitch on the hazard warning lamps
( Y page 279).XTurn the SmartKey to position 0 in the
ignition lock and remove the SmartKey
from the ignition lock.XWhen leaving the vehicle, take the
SmartKey or the KEYLESS-GO key with you.
Towing a vehicle with both axles on
the ground
When having your vehicle towed, observe the
important safety notes ( Y page 483).
GWARNING
The power assistance for the steering and the
brake force booster do not work when the
engine is not running. You will then need
much more effort to brake and steer the
vehicle. Adapt your style of driving
accordingly.
The automatic transmission automatically
shifts to position P when you open the driver's
or front-passenger door or when you remove
the SmartKey from the ignition lock. In order
to ensure that the automatic transmission
stays in position N when towing the vehicle,
you must observe the following points:
XMake sure that the vehicle is stationary and
the SmartKey in the ignition lock is in
position 0.XTurn the SmartKey to position 2 in the
ignition lock.
On vehicles with KEYLESS-GO, use the key
instead of the Start/Stop button
( Y page 303).XDepress and hold the brake pedal.XShift the automatic transmission to
position N.XRelease the brake pedal.XRelease the electric parking brake.XLeave the SmartKey in position 2 in the
ignition lock.484Towing and tow-startingBreakdown assistance
you can also define reference values
manually as described here.
Restart the tire pressure monitor after you
have set the tire pressure to the value
recommended for the desired driving
situation ( Y page 493). Only correct tire
pressures on cold tires. Comply with the
recommended tire pressures on the Tire and
Loading Information placard on the B-pillar on
the driver's side. Additional tire pressure
values for driving at high speeds or with heavy
loads can be found in the tire pressure table
on the inside of the fuel filler flap.XMake sure that the tire pressure is correct
on all four wheels.XMake sure that the SmartKey is in position
2 in the ignition lock.XPress the = or ; button on the
steering wheel to select the Service
menu.XPress the 9 or : button to select
Tire Pressure .XPress the a button.
The multifunction display shows the
current tire pressure of the individual tires
or the Tire Pressures Displayed
After Driving A Few Minutes
message.XPress the : button.
The Use Current Pressures As New
Reference Values message appears in
the multifunction display.
If you wish to confirm the restart:
XPress the a button.
The Tire Pressure Monitor
Restarted message appears in the
multifunction display.
After driving for a few minutes, the system
checks whether the current tire pressures
are within the specified range. The new tire
pressures are then accepted as reference
values and monitored.If you wish to cancel the restart:XPress the % button.
The tire pressure values stored at the last
restart will continue to be monitored.
Loading the vehicle
Instruction labels for tires and loads
GWARNING
Do not overload the tires by exceeding the
specified load limit as indicated on the Tire
and Loading Information placard on the
driver's door B-pillar. Overloading the tires
can overheat them, possibly causing a
blowout. Overloading the tires can also result
in handling or steering problems, or brake
failure.
Two instruction labels on your vehicle show
the maximum possible load.
(1)The Tire and Loading Information placard
on the B-pillar on the driver's side. The
Tire and Loading Information placard
shows the maximum permissible number
of occupants and the maximum
permissible vehicle load. It also contains
details of the tire sizes and
corresponding pressures for tires
mounted at the factory.(2)The vehicle identification plate is on the
B-pillar on the driver's side. The vehicle
identification plate informs you of the
gross vehicle weight rating. It is made up
of the vehicle weight, all vehicle
occupants, the fuel and the cargo. You
can also find information about the
maximum gross axle weight rating on the
front and rear axle.
The maximum gross axle weight rating is
the maximum weight that can be carried
by one axle (front or rear axle). Never
exceed the maximum load or the
maximum gross axle weight rating for the
front or rear axle.500Loading the vehicleWheels and tires