2012 MERCEDES-BENZ S-Class switching to

Call disconnection while the vehicle is
in motion
A call may be disconnected if:
R there is insufficient network coverage in
certain areas.
R you move from one transmitter/receiver
area (cell) into another and no channels are
free.
R you use a SIM card which is not compatible
with the network available.
R you are using a mobile phone with
"Twincard" and the mobile phone with the
second SIM card is already logged into the
network.
Operating options
You can operate the telephone by:
R using the COMAND controller:
turn cVd .
slide XVY or ZV Æ.
press W.
R the 6 or ~ button on the telephone
keypad on the center console
R the 6 or ~ button on the
multifunction steering wheel
R using the Voice Control System (see the
separate Voice Control System operating
instructions)
Unless otherwise indicated, the descriptions
and illustrations in this section refer to
COMAND and the telephone keypad. This
also means that to carry out the functions
described here, you must always be in the
Telephone menu. The fastest way to access
the Telephone menu is to press the S
function button.
Function restrictions
You will not be able to use the telephone, will
no longer be able to use the telephone, or you
may have to wait before using it, in the
following situations:
R when the mobile phone is switched off
R when the "Bluetooth ®
" function is switched
off in COMAND
R when the "Bluetooth ®
" function is switched
off on the mobile phone
R if the mobile phone is not logged into a
mobile phone network
i The telephone automatically tries to log
on to a network. If no network is available,
you will not be able to make a " 911"
emergency call. If you attempt to make an
outgoing call, the NO SERVICE message will
appear for a short while.
R if you remove the SmartKey from the
ignition lock during an active conversation
in hands-free mode, the conversation may
be continued for up to 30 minutes. After
that time, it will be interrupted.
You can prevent this interruption by switching
to "private call" ("private mode") on the
mobile phone before deactivating COMAND
(see mobile phone operating instructions).
If you wish to switch off COMAND during an
active conversation in hands-free mode, the
following message will appear: You cannot
shut off COMAND until you have
finished your telephone call
911 emergency call
GWARNING
The 911 emergency call system is a public
service. Using it without due cause is a
criminal offense.
The following requirements must be fulfilled
for a 911 emergency call:
R the mobile phone must be switched on.
R a network must be available.
194TelephoneCOMAND

iThe redialing function is also available
using the on-board computer
( Y page 383).
Calling voicemail
This function is only available if it is supported
by the mobile phone network provider.
You can only call voicemail if the voicemail
number is stored as preset 1 on the SIM card.XPress and hold the 4 button on the
telephone keypad.
or
XUse the COMAND controller to select 1 and
confirm until dialing commences.
Connecting a call to an entry in a call list
or in the COMAND phone book
XOpen a call list and select an entry
( Y page 209).
or
XCall up the COMAND phone book and
select an entry ( Y page 205).
Functions available during a call
Overview
Telephone operation with a single call
:Person you are calling;Icon for active telephone connection=NEW to call other parties 8?To switch hands-free microphone on/offATo send DTMF tones (not possible with all
mobile phones)BTo end a call
Switching the hands-free microphone on/
off
This function is also available during an active
phone call.
XTo call up the telephone basic menu
( Y page 198).XTo switch off: select Mike OFF and press
W to confirm.
or
XPress the 8 button on the multifunction
steering wheel.
If the microphone is switched off, the
display shows the Q symbol and the The
microphone is turned OFF message
appears for a short period.XTo switch on: select Mike ON and press
W to confirm.
or
XPress the 8 button on the multifunction
steering wheel.
The Q symbol disappears. You will briefly
see the The microphone is ON message.
Ending an active call
XSelect ~ in the telephone basic menu
and press W to confirm.
or
XPress the ~ button on the telephone
keypad or on the multifunction steering
wheel.
Call waiting, toggling and conference
connections with several people
These functions are only available if they are
supported by the mobile phone network
provider. Furthermore, they are only available
if the mobile phone supports HFP 1.5 or
higher.
8 This function is only available if the telephone supports HFP1.5 and above.Telephone201COMANDZ

You can be called by more than one person
(call waiting) while you are making a
telephone call. In the same way, you can call
another party while already on the phone with
someone.
You can either toggle between these two
conversations or interconnect them to create
a conference call.
You can simultaneously switch back and forth
between two parties or conduct a conference
call with up to five others.
Call Waiting 9
If you are on the telephone and you receive
another call, the call waiting display will
appear. You also hear a tone.XTo reject: select Reject and press W to
confirm.
or
XPress the ~ button on the telephone
keypad or on the multifunction steering
wheel.XTo accept: select Accept and press W to
confirm.
or
XPress the 6 button on the telephone
keypad or on the multifunction steering
wheel.
This will put the active call on hold. You now
have two calls. The accepted call is active
and the first call is on hold.
i If your mobile phone does not support
HFP 1.5 or above, then the call which was
active is canceled as soon as the second
call is accepted.
Calling additional parties
You can call a second person while on the
phone with someone else. This action puts
the previous call on hold.
XSelect NEW from the telephone basic menu
and press W to confirm.
or
XSelect SEND on the telephone keypad.XEnter the phone number manually
( Y page 200) or via the phone book
( Y page 208) or from the call lists
( Y page 209).
Switching between two parties (toggling)
If you have added another party to your
previously active call, the telephone menu
then looks like this:
:Active party;Party on holdXTo switch to the other party: select ;
by turning cVd the COMAND controller
and press W to confirm.
or
XSelect SEND on the telephone keypad.
or
XPress the 6 button on the multifunction
steering wheel.
Interconnecting to create a conference
You can interconnect calls which are active
and those which are on hold. This permits
several parties to hear one another and speak
with one another.
9 This function is only available if Call Waiting has been activated on the mobile phone.202TelephoneCOMAND

Adding a phone number to an address
book entryXOpen a call list and select an entry
( Y page 209).XSelect Options by sliding VY the
COMAND controller and press W to
confirm.XSelect Save Number and press W to
confirm.XSelect Add and press W to confirm.
The search menu for address book entries
appears.XSearch for the desired entry ( Y page 205).XPress W when you have finished searching.XSelect a category for the number, e.g.
Home , and press W to confirm.XSelect a category for the phone, e.g.
Cellular Phone Number , and press W to
confirm.XSelect Next (save) and press W to
confirm.
COMAND stores the data if there are fewer
than five numbers assigned to the entry you
are searching for.
You will see a message to this effect.
If five numbers are stored for the entry you
are searching for, a prompt will appear
asking whether you wish to overwrite one
of the existing numbers.XSelect Yes or No and press W to confirm.
If you select Yes, a selection list with the
five existing numbers appears.
If you select No, the process will be aborted.XSelect the number to be overwritten in the
list by turning cVd the COMAND controller
and press W to confirm.
COMAND overwrites the selected number
with the new data.Audio
Radio mode
General information
i Portable electronic devices in the vehicle
may seriously impair radio reception.
Switching to radio mode
Option 1
XPress R the function button.
The radio display appears. You will hear the
last station played on the last waveband.
Option 2
XSelect Audio in the main function bar by
sliding ZV and turning cVd the COMAND
controller and press W to confirm.
If radio mode was the last mode selected,
it will now be active.
If another audio mode is switched on, you
can now switch to radio mode in the audio
menu.XSelect Audio by sliding ZV the COMAND
controller and pressing W to confirm.
The audio menu appears.
Example display: audio menu
:Current audio operating mode;Main function bar=Audio menuXSelect FM/AM radio by turning cVd the
COMAND controller and press W to
confirm.Audio211COMANDZ

Example display, FM radio
:Display window with station settings;Frequency of the selected station=Name of the selected station?Display bar for frequency settingASound settingsBWavebandCStation informationDPreset functionsERadio functions
Switching wavebands
XSelect FM, AM or WB in the radio display by
sliding VÆ and turning cVd the COMAND
controller and press W to confirm.
Waveband submenu is opened.1The waveband submenu (the # dot
shows the waveband currently set)XSelect a waveband and press W to confirm.
You will hear the last station played on the
selected waveband.Selecting a station
Selecting a station using the station
search function
XTurn cVd or slide XVY the COMAND
controller while the display/selection
window in the radio display is active.
Station search scans up or down and stops
at the next station found.
Using the multifunction steering wheel
XPress = or ; to select the Audio
menu.XPress 9 or : briefly.
Selecting stations via the station presets
XQuick setting: press a number key, e.g.
l .XDirectly in the station presets: select
Presets by sliding VÆ and turning cVd
the COMAND controller and press W to
confirm.
or
XPress W the COMAND controller when the
display/selection window is active.
The station preset memory appears. The
# dot indicates under which preset the
currently selected station is stored.XSelect a station by turning cVd and
pressing W to confirm or press a number
key, e.g. l.
Using the multifunction steering wheel
XPress = or ; to select the Audio
menu.XPress 9 or : briefly.
Selecting stations by entering the
frequency manually
XOption 1: press the Ä button.XOption 2: select Radio in the radio display
by sliding VÆ and turning cVd the
COMAND controller and press W to
confirm.212AudioCOMAND

Weather Band
Switching on
XSelect the currently set waveband FM or
AM by sliding VÆ and turning cVd the
COMAND controller and press W to
confirm.XSelect WB from the menu and press W to
confirm.:Display window with the channel setting;Currently received channel=Channel list?Weather Band switched onASound settings
Searching for a channel
XQuick select: turn cVd or slide XVY the
COMAND controller while the display/
selection window is active.
Channel search scans up or down and
stops at the next channel found.
Using the multifunction steering wheel
XPress = or ; to select the Audio
menu.XPress 9 or : .
Selecting a channel from the channel list
XSelect Channel by sliding VÆ and turning
cVd the COMAND controller and press
W to confirm.
The channel list appears.XSelect a channel by turning cVd the
COMAND controller and press W to
confirm.
or
XPress a number key on the telephone
keypad, e.g. 4, at any time.
Displaying station information
This function is only available for analog FM
and digital AM/FM programs (HD Radio).
Information relevant to the current station is
shown below the main function bar.
XSelect Radio in the radio display by sliding
V Æ and turning cVd the COMAND
controller and press W to confirm.XSelect Show Station Info by sliding
V Æ and turning cVd the COMAND
controller and press W to confirm.
Depending on the previous status, switch
Show Station Info on O or off ª.214AudioCOMAND

Displaying program information
This function is only available for analog FM
and digital AM/FM programs (HD Radio).
Information relevant to the current station is
shown in the display window.
XSelect Info in the radio display by sliding
V Æ and turning cVd the COMAND
controller and press W to confirm.
Information on the currently selected
station is displayed. The contents and
purpose of the information depend on the
HD Radio station.
HD Radio
Important notes
The "HD Radio" section provides detailed
information on the following:
R special functions available exclusively for
HD Radio when compared with analog AM
and FM radio
R selecting an HD Radio station
R displaying program information
i Optional HD Radio equipment is required
to make use of the HD Radio functions
described here. Registration is not
required.
i HD Radio functions offer:
R digital transmission on the same
wavebands as analog AM/FM. The
analog AM/FM stations remain in the
same position when selecting a station.
R the ability to broadcast several program
streams over a single AM/FM frequency
(e.g. HD1, HD2 etc.)
R clear, interference free reception
R on FM stations: CD quality sound; on AM
stations: analog FM station sound quality
R a wide range of data services, text-based
information – name of artist, name of
song etc. – on the display.
For further information on HD Radio, visit
http://www.hdradio.com .
i Please note that sub-programs and
program information shown in the
illustrations are dependent on the program
broadcast by the respective radio station.
The program contents may vary. The sub-
programs and programs shown in the
illustrations in this manual may therefore
differ from the sub-programs and programs
broadcast by radio stations.
Switching on HD Radio
i As HD Radio stations are broadcast in the
AM/FM wavebands, operating HD Radio is
very similar to operating analog AM/FM
radio. This section describes only those
functions that differ from standard FM
radio functions.
Operating analog FM/AM radio is described
in the "Radio" section ( Y page 211).
You can deactivate HD Radio for the selected
frequency in the radio submenu.
XSelect Audio in the main function bar by
sliding ZV and turning cVd the COMAND
controller and press W to confirm.XSelect FM/AM Radio by sliding ZV the
COMAND controller and press W to
confirm.
The audio menu appears.XSelect Radio by sliding ZV the COMAND
controller and press W to confirm.
HD Radio is deactivated if the c check
box is empty.Audio215COMANDZ

You hear the analog program of this
frequency.
As soon as you change to another HD Radio
frequency, the HD Radio is reactivated.
HD Radio display
1Display/selection window with frequency
display2Preset number3Name of the selected station with HD icon
and program number4Station frequency5Sound settings6FM, AM or WB radio7Program information8Station presets9Radio functions
Switching wavebands
See "Switching wavebands" in the radio mode
section ( Y page 212).
Selecting a station
You can select an HD Radio station in the
same way as selecting a standard FM radio
station. After setting an HD Radio frequency,
you will briefly hear the analog station until
the digital data has been decoded. You will
then be listening to digital radio and be able
to switch to a sub-program (-HD2).
See "Selecting stations" in the Radio mode
section ( Y page 212).
Storing stations
See "Storing stations" in the Radio mode
section ( Y page 213).
Displaying program information
XSelect Audio in the main function bar by
sliding ZV and turning cVd the COMAND
controller and press W to confirm.XSelect Audio by sliding ZV the COMAND
controller and pressing W to confirm.
The audio menu appears.XSelect HD Radio by sliding ZV the
COMAND controller and press W to
confirm.XSelect Info in the HD Radio display by
sliding ZV the COMAND controller and
press W to confirm.
Information on the currently selected
station is displayed. The contents and
purpose of the information depend on the
HD Radio station.
Satellite radio
Important notes
This section provides detailed information on
the following topics:
R selecting a channel and program category
R memory functions
R sound settings
i The satellite radio mode described below
requires optionally available satellite radio
equipment and registration with a satellite
radio provider.
i Note that the categories and channels
shown in the illustrations depend on the
program content offered by the provider.
The program contents may vary. The
illustrations and descriptions in these
operating instructions may therefore differ
from the channels and categories offered
by the provider.
216AudioCOMAND