Display messagesPossible causes/consequences and M SolutionsGRisk of accident
AIRMATIC is defective. A warning tone also sounds.
XDo not drive faster than 50 mph (80 km/h).XMake only slight steering movements. Otherwise, the front
fender or the tires could be damaged if the steering movement
is too large.XListen for scraping sounds.XPull over and stop the vehicle safely, paying attention to road
and traffic conditions, and select a higher vehicle level.
Depending on the malfunction, it may be possible to raise the
vehicle.XVisit a qualified specialist workshop.¨
MalfunctionGRisk of accident
The AIRMATIC function is restricted. The vehicle's handling
characteristics may be affected.
XDo not drive faster than 50 mph (80 km/h).XVisit a qualified specialist workshop.ABC
Malfunction Stop
VehicleThe ABC (Active Body Control) vehicle level is too low.XPull over and stop the vehicle safely as soon as possible, paying
attention to road and traffic conditions.
After a few seconds, the vehicle level is adjusted and the display
message disappears.The vehicle is leaking oil.
The display message is shown continuously.XPull over and stop the vehicle safely as soon as possible, paying
attention to road and traffic conditions. Do not continue driving
under any circumstances.XNotify a qualified specialist workshop or breakdown service.The display message is shown continuously.
ABC is malfunctioning.XDo not drive faster than 50 mph (80 km/h).XMake only slight steering movements. Otherwise, the front
fender or the tires could be damaged if the steering movement
is too large.XListen for scraping sounds.XVisit a qualified specialist workshop.410Display messagesOn-board computer and displays
Display messagesPossible causes/consequences and M SolutionsABC
Vehicle Rising
Please Wait BrieflyThe ABC vehicle level is too low when the vehicle is stationary.XDo not pull away.
The vehicle level is set when the display message disappears.ABC
MalfunctionThe ABC function is restricted. The vehicle's handling
characteristics may be affected.XDo not drive faster than 50 mph (80 km/h).XVisit a qualified specialist workshop.HOLD
OffThe HOLD function is deactivated. The vehicle is skidding.
A warning tone also sounds.XReactivate the HOLD function later ( Y page 342).The HOLD function is deactivated. When the brake pedal is firmly
depressed, an activation condition is not fulfilled.
A warning tone also sounds.XCheck the activation conditions for the HOLD function
( Y page 342).Radar Sensors
Deactivated See
Oper. ManualThe radar sensor system is deactivated.XSwitch on the radar sensor system ( Y page 387).Lane Keeping
Assist Currently
Unavailable. See
Operator's Manual
or Lane Keeping
Assist Currently
Unavailable. See
Operator's ManualLane Keeping Assist or Active Lane Keeping Assist is deactivated
and temporarily inoperative if:
R the windshield is dirty in the camera's field of vision.
R visibility is impaired due to heavy rain, snow or fog.
R there are no lane markings for a longer period.
R the lane markings are worn, dark or covered, for example by dirt
or snow.
Lane Keeping Assist or Active Lane Keeping Assist is operational
again and the display message disappears if:
R the dirt (e.g. slush) drops away while the vehicle is in motion.
R the system recognizes that the camera is fully operational again.
If the display message continues to be displayed:XClean the windshield.Lane Keeping
Assist Inoperative
or Active Lane
Keeping Assist
InoperativeLane Keeping Assist or Active Lane Keeping Assist is defective.XVisit a qualified specialist workshop.Display messages411On-board computer and displaysZ
Display messagesPossible causes/consequences and M SolutionsDISTRONIC PLUS
Currently
Unavailable See
Operator's ManualDISTRONIC PLUS is deactivated and is temporarily inoperative if:
R the DISTRONIC PLUS cover in the radiator grill is dirty.
R its function is impaired due to heavy rain or snow.
R the sensors in the bumpers are dirty.
R the radar sensor system is temporarily inoperative, e.g. due to
electromagnetic radiation emitted by nearby TV or radio
stations or other sources of electromagnetic radiation.
R the system is outside the operating temperature range.
R the on-board voltage is too low.
A warning tone also sounds.
DISTRONIC PLUS is operational again and the display message
disappears if:
R the dirt (e.g. slush) drops away while the vehicle is in motion.
R the system detects that the sensors are fully available again.
R the system is within the operating temperature range.
If the display message continues to be displayed:XClean the DISTRONIC PLUS cover in the radiator grill
( Y page 467).XClean the bumpers ( Y page 467).XRestart the engine.DISTRONIC PLUS
InoperativeDISTRONIC PLUS is defective. BAS PLUS (Brake Assist PLUS) and
PRE-SAFE ®
Brake may be inoperative as well.
A warning tone also sounds.XVisit a qualified specialist workshop.DISTRONIC PLUS
OverrideYou have depressed the accelerator pedal. DISTRONIC PLUS is no
longer controlling the speed of the vehicle.XTake your foot off the accelerator pedal.DISTRONIC PLUS
--- mphAn activation condition for DISTRONIC PLUS is not fulfilled.XCheck the activation conditions for DISTRONIC PLUS
( Y page 332).414Display messagesOn-board computer and displays
To adjust the volume during an mbrace call,
proceed as follows:XPress the W or X button on the
multifunction steering wheel.
or
XUse the H volume controller of
COMAND ( Y page 119).
You can find further information and a
description of all available features under
"Owners Online" at http://
www.mbusa.com 24
.
System self-test
After you have switched on the ignition, the
system carries out a self-diagnosis.
GWARNING
A malfunction in the system has been
detected if one of the following conditions
occurs:
R the indicator lamp in the SOS button does
not light up during the system self-
diagnosis.
R the indicator lamp in the º Roadside
Assistance button does not light up during
the system self-diagnosis.
R The indicator lamp in the E information
button does not light up during self-
diagnosis of the system.
R the indicator lamp in the SOS button,
º Roadside Assistance button or E
information button continues to be lit red
after the system self-diagnosis.
R The Tele Aid Inoperative or Tele Aid
Not Activated message appears in the
multifunction display after the system self-
test.
If a malfunction is indicated as outlined above,
the system may not operate as expected. In
the event of an emergency, assistance must
be summoned by other means.
Have the system checked at the nearest
authorized Mercedes-Benz Center or contact
the following service hotlines:
R USA: Response Center under
888-990-9007
R Canada: Customer Service at
1-888-923-8367
Emergency call
Important safety notes
! A license agreement must exist in order
to activate the mbrace service. Ensure that
your system is activated and ready for use,
and press the E MB Info call button to
register. If any of the steps mentioned is
not carried out, the system may not be
activated.
If you have questions about the activation,
contact one of the following telephone
assistance services:
R USA: Mercedes-Benz Customer
Assistance Center under
1-888-990-9007
R Canada: Customer Service at
1-888-923-8367
An emergency call is dialed automatically if
an air bag or Emergency Tensioning Device is
triggered.
i An mbrace emergency call that has been
initiated automatically cannot be
terminated by the customer.
An emergency call can also be initiated
manually.
As soon as the emergency call has been
initiated, the indicator lamp in the SOS button
flashes. The Connecting Call message
appears on the multifunction display.
The COMAND display shows the Emergency
Call Activated message. The audio output
is muted.
24 USA only.444FeaturesStowing and features
Rtrim elements
R ventilation slots
Damaged seals or electrical components
can lead to leaks or failures.
Cleaning the wheels
! Do not use acidic wheel cleaning products
to remove brake dust. This could damage
wheel bolts and brake components.
! Do not park the vehicle for an extended
period straight after cleaning it, particularly
after having cleaned the wheels with wheel
cleaner. Wheel cleaners could cause
increased corrosion of the brake discs and
brake pads/linings. For this reason, you
should drive for a few minutes after
cleaning. Braking heats the brake discs and
the brake pads/linings, thus drying them.
The vehicle can then be parked.
Cleaning the paintwork
Scratches, corrosive deposits, areas affected
by corrosion and damage caused by
inadequate care cannot always be completely
repaired. In such cases, visit a qualified
specialist workshop, e.g. an authorized
Mercedes-Benz Center.
XRemove impurities immediately, where
possible, whilst avoiding rubbing too hard.XSoak insect remains with insect remover
and rinse off the treated areas afterwards.XSoak bird droppings with water and rinse
off the treated areas afterwards.XRemove coolant, brake fluid, tree resin,
oils, fuels and greases by rubbing gently
with a cloth soaked in petroleum ether or
lighter fluid.XUse tar remover to remove tar stains.XUse silicone remover to remove wax.
! Do not affix:
R stickers
R films
R magnetic plates or similar items
to painted surfaces. You could otherwise
damage the paintwork.
If water no longer forms "beads" on the paint
surface, use the paint care products
recommended and approved by Mercedes-
Benz. This is the case approximately every
three to five months, depending on the
climate conditions and the care product used.
If dirt has penetrated the paint surface or the
paint has become dull, the paint cleaner
recommended and approved by Mercedes-
Benz should be used.
Do not use these care products in the sun or
on the hood while the hood is hot.XUse a suitable touch-up stick, e.g. MB
Touch-Up Stick, to correct smaller areas of
paint damage quickly and provisionally.
Matte finish care
If your vehicle has a clear matte finish,
observe the following instructions in order to
avoid damage to the paintwork due to
incorrect care.
These notes also apply to light alloy wheels
with a clear matte finish.
! Never polish the vehicle or the light alloy
wheels. Polishing causes the finish to
shine.
! The following may cause the paint to
become shiny and thus reduce the matte
effect:
R Vigorous rubbing with unsuitable
materials.
R Frequent use of car washes.
R Washing the vehicle in direct sunlight.
! Never use paint cleaner, buffing or
polishing products, or gloss preserver, e.g.
wax. These products are only suitable for
high-gloss surfaces. Their use on vehicles
with matte finish leads to considerable
surface damage (shiny, spotted areas).
Care465Maintenance and careZ
If the tire pressures have been set to the
lower values for lighter loads and/or lower
road speeds, the pressures should be reset
to the higher values:
R if you want to drive with an increased load
and/or
R if you want to drive at higher road speeds.
i The tire pressures for increased loads
and/or higher road speeds, shown in the
tire pressure table, may have a negative
effect on driving comfort.
Option 3) The tire pressure for the
emergency/collapsible spare wheel
(depending on vehicle equipment) can be
found:
R printed in yellow on the rim of the
emergency/collapsible spare wheel
R in the "Wheel and tire combinations"
section ( Y page 514) in this manual
R on the Tire and Loading Information placard
on the B-pillar on the driver's side.
If the tire pressure is not set correctly, this
can lead to an excessive build up of heat and
a sudden loss of pressure.
For further information, consult a qualified
specialist workshop, e.g. an authorized
Mercedes-Benz Center.
Important notes on tire pressureGWARNING
Should the tire pressure drop repeatedly:
R check the tire for foreign bodies.
R check whether the wheel is losing air or the
valve is leaking.
R make sure that only a valve cap approved
by Mercedes-Benz is used on the tire valve.
Tire pressures that are too low have a
negative effect on vehicle safety, which could
lead you to cause an accident.
To test tire pressure, use a suitable tire
pressure gauge. The outer appearance of a
tire does not permit any reliable conclusion
about the tire pressure. On vehicles equipped
with the electronic tire pressure monitoring
system, the tire pressure can be checked
using the on-board computer.
The tire temperature and pressure increase
when the vehicle is in motion. This is
dependent on the driving speed and the load.
Therefore, you should only correct tire
pressures when the tires are cold.
The tires are cold:
R if the vehicle has been parked without
direct sunlight on the tires for at least three
hours and
R if the vehicle has not been driven more than
1 mile (1.6 km).
The tire temperature changes depending on
the outside temperature, the vehicle speed
and the tire load. If the tire temperature
changes by 18 ‡ (10 † ), the tire pressure
changes by approximately 10 kPa (0.1 bar/
1.5 psi). Take this into account when
checking the pressure of warm tires and only
correct the tire pressure if it is too low for the
current operating conditions. If you check the
tire pressure when the tires are warm, the
resulting value will be higher than if the tires
were cold. This is normal. Do not reduce the
tire pressure to the value specified for cold
tires. The tire pressure would otherwise be
too low.
Tire pressure495Wheels and tiresZ
Kilopascal (kPa)
Metric unit for tire pressure. 6.9 kPa is the
equivalent of 1 psi. Another unit for tire
pressure is bar. There are 100 kilopascals
(kPa) to 1 bar.
Load index
In addition to the load bearing index, the load
index may also be imprinted on the sidewall
of the tire. This specifies the load bearing
capacity more precisely.
Curb weight
The weight of a vehicle with standard
equipment including the maximum capacity
of fuel, oil and coolant. It also includes the air-
conditioning system and optional equipment
if these are installed in the vehicle, but does
not include passengers or luggage.
Maximum load rating
The maximum load rating in kilograms or
pounds is the maximum weight for which a
tire is approved.
Maximum permissible tire pressure
Maximum permissible tire pressure for one
tire.
Maximum load on one tire
Maximum load on one tire. This is calculated
by dividing the maximum axle load of one axle
by two.
PSI (pounds per square inch)
A standard unit of measure for tire pressure.
Aspect ratio
Relationship between tire height and tire
width in percent.
Tire pressure
This is pressure inside the tire applying an
outward force to each square inch of the tire's
surface. The tire pressure is specified in
pounds per square inch (psi), in kilopascal
(kPa) or in bar. The tire pressure should only
be corrected when the tires are cold.
Tire pressure of cold tires
The tires are cold:
R if the vehicle has been parked without
direct sunlight on the tires for at least three
hours and
R if the vehicle has not been driven more than
1 mile (1.6 km).
Tread
The part of the tire that comes into contact
with the road.
Bead
The tire bead ensures that the tire sits
securely on the wheel. There are several steel
wires in the bead to prevent the tire from
coming loose from the wheel rim.
Sidewall
The part of the tire between the tread and the
bead.
Weight of optional extras
The combined weight of those optional extras
that weigh more than the replaced standard
part and more than 2.3 kilograms (5 lbs).
512Definition of terms for tires and loadingWheels and tires
Useful information
i This Operator's Manual describes all
models and all standard and optional
equipment of your vehicle available at the
time of publication of the Operator's
Manual. Country-specific differences are
possible. Please note that your vehicle may
not be equipped with all features
described. This also applies to safety-
related systems and functions.
i Please read the information on qualified
specialist workshops ( Y page 31).
Notes on technical data
i The data stated here specifically refers to
a vehicle with standard equipment. Consult
an authorized Mercedes-Benz Center for
the data for all vehicle variants and trim
levels.
Genuine Mercedes-Benz parts
All Mercedes-Benz Centers maintain a supply
of genuine Mercedes-Benz parts for
necessary service and repair work. In
addition, strategically located parts delivery
centers provide for quick and reliable parts
service.
There are more than 300,000 different
genuine Mercedes-Benz parts available for
Mercedes-Benz models.
Genuine Mercedes-Benz parts are subject to
strict quality control. Each part has been
specially developed, manufactured or
selected for Mercedes-Benz vehicles and
fine-tuned for them.
Therefore, only genuine Mercedes-Benz parts
should be used.
GWARNING
Driving safety may be impaired if non-
approved parts, tires and wheels or safety-
relevant accessories are used.
This could lead to malfunctions in safety-
relevant systems, e.g. the brake system. This
could cause you to lose control of your vehicle
and cause an accident.
For this reason, Mercedes-Benz recommends
that you use genuine Mercedes-Benz parts or
parts of equal quality. Only use tires, wheels
and accessories that have been specifically
approved for your vehicle.
! Air bags and Emergency Tensioning
Devices, as well as control units and
sensors for these restraint systems may be
installed in the following areas of your
vehicle:
R doors
R door pillars
R door sills
R seats
R dashboard
R instrument cluster
R center console
Do not install accessories such as audio
systems in these areas. Do not carry out
repairs or welding. You could impair the
operating efficiency of the restraint
systems.
Have aftermarket accessories installed at
a qualified specialist workshop. Mercedes-
Benz recommends that you use an
authorized Mercedes-Benz Center for this
purpose.
HEnvironmental note
Daimler AG also supplies reconditioned major
assemblies and parts which are of the same
quality as new parts. They are covered by the
same Limited Warranty entitlements as new
parts.
Always specify the vehicle identification
number (VIN) ( Y page 521) and the engine
520Genuine Mercedes-Benz partsTechnical data