2012 MERCEDES-BENZ S-Class washer

Display messagesPossible causes/consequences and M SolutionsService Required
Do Not Shift GearsYou cannot change the transmission position due to a malfunction.
A warning tone also sounds.
If transmission position D is selected:XDrive to a qualified specialist workshop without shifting the
transmission from position D.
If transmission position R, N or P is selected:
XNotify a qualified specialist workshop or breakdown service.Only Shift to
Position P When
Vehicle Is
StationaryThe vehicle is moving.XPull over and stop the vehicle safely as soon as possible, paying
attention to road and traffic conditions.XShift the transmission to position P.NThe trunk lid is open.XClose the trunk lid.MGRisk of accident
The hood is open.
XPull over and stop the vehicle safely as soon as possible, paying
attention to road and traffic conditions.XApply the electric parking brake.XClose the hood.CAt least one door is open.XClose all the doors.D
Power Steering
Malfunction See
Oper. ManualGRisk of accident
The power steering is malfunctioning.
You will need to use more force to steer.
XCheck whether you are able to apply the extra force required.XIf you are able to steer safely: carefully drive on to a qualified
specialist workshop.XIf you are unable to steer safely: do not drive on. Contact the
nearest qualified specialist workshop.¥
Check Washer FluidThe washer fluid level in the washer fluid reservoir has dropped
below the minimum.XAdd washer fluid ( Y page 461).418Display messagesOn-board computer and displays

XIf necessary, add coolant that has been
tested and approved by Mercedes-Benz.XReplace cap : and turn it clockwise as far
as it will go.
For further information on coolant, see
( Y page 529).
Windshield washer system and
headlamp cleaning system
The washer fluid reservoir is used for both the
windshield washer system and the headlamp
cleaning system.
i Vehicle components and their service
products must match. You should,
therefore, only use products that have been
tested and approved by Mercedes-Benz.
Information on tested and approved
products can be obtained at any authorized
Mercedes-Benz Center or on the Internet at
http://www.mbusa.com (USA only).
GWARNING
Washer solvent/antifreeze is highly
flammable. Do not spill washer solvent/
antifreeze on hot engine parts, because it may
ignite and burn. You could be seriously
burned.
! At temperatures below freezing: always
fill the washer fluid reservoir with a mix of
water and windshield washer concentrate
(e.g. MB WinterFit). There is otherwise a
risk of damaging the windshield washer
system/headlamp cleaning system.
! Only use washer fluid concentrate which
is suitable for plastic lenses. Unsuitable
washer fluid concentrate could damage the
plastic lenses of the headlamps.
! Do not add distilled or de-ionized water to
the washer fluid container. Otherwise, the
level sensor may be damaged.
i Add windshield washer concentrate, e.g.
MB SummerFit, to the washer fluid all year
round.
Example: washer fluid reservoir
XMix the windshield washer fluid in a
container beforehand.XAt temperatures above freezing: fill the
washer fluid reservoir with a mix of water
and windshield washer concentrate (e.g.
MB SummerFit).XAt temperatures below freezing: fill the
washer fluid reservoir with a mix of water
and windshield washer concentrate (e.g.
MB WinterFit). Adapt the mixing ratio to the
outside temperature. For information on
the mixing ratio ( Y page 529).XTo open: pull cap : upwards by the tab.XAdd the premixed washer fluid.XTo close: press cap : onto the filler neck
until it engages.
Brake fluid level
! If you notice that the brake fluid level in
the brake fluid reservoir has fallen to the
MIN mark or less, check the brake system
immediately for leaks. Also check the
thickness of the brake linings. Contact a
qualified specialist workshop, e.g. an
authorized Mercedes-Benz Center
immediately.
Do not add brake fluid. This does not
correct the error.
Only check the brake fluid level when the
vehicle is stationary and on a level surface.
Engine compartment461Maintenance and careZ

RVehicles with a SmartKey:
Do not remove the SmartKey from the
ignition lock. Do not open the driver's
door or front-passenger door when the
engine is switched off. Otherwise, the
automatic transmission selects park
position P automatically and locks the
wheels. You can prevent this by shifting
the automatic transmission to N
beforehand.
R Vehicles with KEYLESS-GO:
Do not open the driver's door or front-
passenger door when the engine is
switched off. Otherwise, the automatic
transmission selects park position P
automatically and locks the wheels.
Observe the following to make sure that the
automatic transmission stays in position N:XMake sure the vehicle is stationary and the
ignition is switched off.XTurn the SmartKey to position
2 (Y page 303) in the ignition lock.
Use the SmartKey instead of the Start/
Stop button on vehicles with KEYLESS-GO.XDepress and hold the brake pedal.XShift the automatic transmission to
position N.XRelease the brake pedal.XRelease the electric parking brake.XSwitch off the ignition and leave the
SmartKey in the ignition lock.
! Make sure that:
R the side windows and the sliding sunroof
are fully closed.
R the ventilation/heating is switched off
(the OFF button has been pressed).
R the windshield wiper switch is in position
0 .
Otherwise, the vehicle might be damaged.
After using an automatic car wash, wipe off
wax from the windshield and the wiper
blades. This will prevent smears and reduce
wiping noises caused by residue on the
windshield.
Washing by hand
Carefully remove all deposits of road salt as
soon as possible when driving in winter.
Also, clean the insides of the wheels when
washing the underbody of the vehicle.
XDo not use hot water and do not wash the
vehicle in direct sunlight.XUse a soft car sponge for cleaning.XUse a gentle cleaning agent, e.g. a
Mercedes-Benz approved car shampoo.XWash down the vehicle with a gentle water
jet.XDo not point the water jet directly at the air
inlets.XUse plenty of water and rinse the sponge
frequently.XRinse the vehicle with clean water and dry
it thoroughly with a chamois.XDo not allow the cleaning agent to dry on
the paintwork.
Power washers
GWARNING
Do not use power washers with circular-jet
nozzles (dirt grinders) to clean your vehicle, in
particular the tires. You could otherwise
damage the tires and cause an accident.
! Always maintain a distance of at least
11.8 in (30 cm) between the vehicle and the
power washer nozzle. Information about
the correct distance is available from the
equipment manufacturer.
Move the power washer nozzle around
when cleaning your vehicle.
Do not aim directly at any of the following:
R tires
R door gaps, roof gaps, joints etc.
R electrical components
R battery
R connectors
R lights
R seals
464CareMaintenance and care

Cleaning the sensorsXClean sensors : of the driving systems
with water, car shampoo and a soft cloth.
! When cleaning the sensors with a power
washer, maintain a distance between the
vehicle and the nozzle of the power washer
of at least 11.8 in (30 cm). Information
about the correct distance is available from
the equipment manufacturer.
Cleaning the rear view camera
XUse clear water and a soft cloth to clean
camera lens :.
!
Do not clean the camera lens and the area
around the rear view camera with a power
washer.
Cleaning the exhaust tail pipes
Impurities combined with the effects of road
grit and corrosive environmental factors may
cause flash rust to form on the surface. You
can restore the original shine of the exhaust
tail pipe by cleaning it regularly, especially in
winter and after washing.
! Do not clean the exhaust tail pipes with
alkaline-based cleaning agents, such as
wheel cleaner.
XClean the exhaust tail pipes with a chrome
care product tested and approved by
Mercedes-Benz.
Interior care
Cleaning the display
XBefore cleaning the display, make sure that
it is switched off and has cooled down.XClean the display surface using a
commercially-available microfiber cloth
and TFT/LCD display cleaner.XDry the display surface using a dry
microfiber cloth.
! For cleaning, do not use any of the
following:
R alcohol-based thinner or gasoline
R abrasive cleaning agents
R commercially-available household
cleaning agents
These may damage the display surface. Do
not put pressure on the display surface
when cleaning. This could lead to
irreparable damage to the display.
Cleaning Night View Assist Plus
! Never clean the camera lens. When
cleaning the field of vision of the driving
systems, make sure that you do not spray
glass cleaner on the camera lens. If the
camera lens is dirty, visit a qualified
specialist workshop.
Care467Maintenance and careZ

! On vehicles equipped with a tire pressure
monitor, electronic components are
located in the wheel.
Tire-mounting tools should not be used
near the valve. This could damage the
electronic components.
Always have the tires changed at a qualified
specialist workshop, e.g. an authorized
Mercedes-Benz Center.
Direction of rotation
Tires with a specified direction of rotation
have additional benefits, e.g. if there is a risk
of hydroplaning. You will only gain these
benefits if the correct direction of rotation is
maintained.
An arrow on the sidewall of the tire indicates
its correct direction of rotation.
You may mount a spare wheel/emergency
spare wheel against the direction of rotation.
Observe the time restriction on use as well as
the speed limit specified on the spare wheel/
emergency spare wheel.
Storing wheels
Store wheels that are not being used in a cool,
dry and preferably dark place. Protect the
tires from oil, grease, gasoline and diesel.
Cleaning the wheels
GWARNING
Do not use power washers with circular-jet
nozzles (dirt grinders) to clean your vehicle, in
particular the tires. You could otherwise
damage the tires and cause an accident.
Wheel and tire combinations
Please bear the following in mind
! For safety reasons, Mercedes-Benz
recommends that you only use Tires and
wheels which have been approved by
Mercedes-Benz specifically for your
vehicle.
These tires have been specially adapted for
use with the control systems, such as ABS
or ESP ®
, and are marked as follows:
R MO = Mercedes-Benz Original
R MOE = Mercedes-Benz Original Extended
(tires featuring run-flat characteristics)
R MO1 = Mercedes-Benz Original (only
certain AMG tires)
Mercedes-Benz Original Extended tires
may only be used on wheels that have been
specifically approved by Mercedes-Benz.
Only use tires, wheels or accessories
tested and approved by Mercedes-Benz.
Certain characteristics, e.g. handling,
vehicle noise emissions or fuel
consumption, may otherwise be adversely
affected. In addition, when driving with a
load, tire dimension variations could cause
the tires to come into contact with the
bodywork and axle components. This could
result in damage to the tires or the vehicle.
Mercedes-Benz accepts no liability for
damage resulting from the use of tires,
wheels or accessories other than those
tested and approved.
Further information about tires, wheels and
approved combinations can be obtained
from any authorized Mercedes-Benz
Center.
i The Tire and Load Information placard
with the recommended tire pressures is
attached to the B-pillar on the driver's side.
Further information about driving at high
speeds or driving with vehicle loads that are
lighter than the maximum vehicle load can
be found in the tire pressure table on the
inside of the fuel filler flap. Check tire
pressures regularly, and only when the tires
are cold. Comply with the maintenance
recommendations of the tire manufacturer
in the vehicle document wallet.514Wheel and tire combinationsWheels and tires

iThe data shown on the identification plate
is example data. This data is different for
every vehicle and can deviate from the data
shown here. You can find the data
applicable to your vehicle on the vehicle's
identification plate.
Vehicle identification number (VIN)
The vehicle identification number (VIN) can
be found in the following locations:
R on the vehicle identification plate
( Y page 521)
R at the lower edge of the windshield
( Y page 522)
In addition to being stamped on the vehicle
identification plate, the vehicle identification
number (VIN) is also stamped onto the vehicle
body. It is under the trim behind the rear seat
armrest.
XFold down the rear seat armrest.XOpen the trim.
You will see vehicle identification number
(VIN) :.Engine number:Emission control information plate,
including the certification of both federal
and Californian emissions standards;Engine number (stamped into the
crankcase)=VIN (on the lower edge of the windshield)
Service products and capacities
Important safety notes
Service products include the following:
R fuels (e.g. gasoline, diesel)
R additives for exhaust gas aftertreatment
(DEF)
R lubricants (e.g. engine oil, transmission oil)
R coolant
R brake fluid
R windshield washer fluid
Vehicle components and their respective
lubricants must match. You should therefore
only use products that have been tested and
approved by Mercedes-Benz.
Information on tested and approved products
can be obtained at a Mercedes-Benz Center
or on the Internet at http://
www.mbusa.com (USA only).
GWARNING
Comply with all valid regulations with respect
to handling, storing and disposing of service
fluids. Otherwise, you could endanger
persons or the environment.
522Service products and capacitiesTechnical data

ModelCapacityFuel, coolant,
lubricants, etc.DEF tankS 350 BlueTEC
4MATIC6.6 US gal (25.0 l)DEF in accordance
with ISO 22241Windshield/
headlamp
cleaning
systemAll models6.9 US qt (6.5 l)MB windshield
washer
concentrate 35
( Y page 529)
Mixing ratio for
washer fluid
( Y page 529)Fuel
Important safety notesGWARNING
Gasoline and diesel fuels are highly flammable
and poisonous. They burn violently and can
cause serious injury.
Never allow sparks, flames or smoking
materials near gasoline or diesel fuel!
Turn off the engine before refueling.
Whenever you are around gasoline or diesel
fuel, avoid inhaling fumes and any skin or
clothing contact. Extinguish all smoking
materials.
Direct skin contact with fuels and the
inhalation of fuel vapors are damaging your
health.
Premium-grade unleaded gasoline
! To ensure the longevity and full
performance of the engine, only premium-
grade unleaded gasoline may be used.
If there is no premium-grade unleaded
gasoline available and regular-grade
unleaded gasoline may be used; please
observe the following precautions:
R only fill the fuel tank to half full with
regular-grade unleaded gasoline and fill
the rest with premium-grade unleaded
gasoline as soon as possible.
R do not drive at the maximum speed.
R avoid sudden acceleration.
R if the vehicle is carrying a light load, e.g.
two passengers without luggage, do not
allow the engine to rev above
3,000 rpm.
R if the vehicle is fully loaded or is being
operated in mountainous terrain, do not
depress the accelerator pedal further
than Ô of the pedal travel.
Fuel requirements
Gasoline engines
Use only premium-grade unleaded gasoline.
The octane number should be at least 91.
Details can be found on the gas pump. The
octane number is the average value of the
Research Octane Number (RON) and the
Motor Octane Number (MON): (RON +
MON) / 2, also known as knock resistance.
Reformulated Gasoline (RFG) and/or
unleaded gasoline with additives can be used
if the concentration of the additives in the fuel
does not exceed 10%, e.g.:
R Ethanol
R TAME
R ETBE
35Mixed with water or premixed washer fluid with antifreeze protection.Service products and capacities525Technical dataZ

fluids can be obtained from any authorized
Mercedes-Benz Center or on the Internet at
http://bevo.mercedes-benz.com.
Coolant
Important safety notes
The coolant is a mixture of water and
antifreeze/corrosion inhibitor. It performs
the following tasks:
R corrosion protection
R antifreeze protection
R raising the boiling point
The engine cooling system is filled at the
factory with coolant that contains an
antifreeze/corrosion inhibitor that ensures
protection down to approximately -35 ‡
(-37 †).
! Only add coolant that has been premixed
with the desired antifreeze protection.
Otherwise, the engine could be damaged.
Further information on coolants and on
filling can be found in the Mercedes-Benz
Specifications for Service Products, MB
Approval 310.1, e.g. on the Internet at
http://bevo.mercedes-benz.com . You can
also consult an authorized Mercedes-Benz
Center.
! Always use a suitable coolant mixture,
even in countries where high temperatures
prevail.
Otherwise, the engine cooling system is not
sufficiently protected from corrosion and
overheating.
If the coolant has antifreeze protection down
to -35 ‡ (-37 †), the boiling point of the
coolant under operating conditions is
approximately 266 ‡ (130 †).
Your vehicle has a range of aluminum
components. Aluminum components in the
engine make it necessary to use antifreeze/
corrosion inhibitor coolant that has been
specifically formulated to protect the
aluminum parts. Using other antifreeze/
corrosion inhibitors without these
characteristics affects the service life.
The coolant must be used throughout the year
in order to maintain the necessary corrosion
protection and to provide protection from
overheating. In the Service Booklet, you can
find information on the intervals for renewal.
The renewal interval is determined by the
coolant type and the engine cooling system
design. The renewal interval in the Service
Booklet is only valid if the coolant is renewed
or filled up with Mercedes-Benz approved
products. Therefore, only use MB 325.0 or
326.0 anticorrosion/antifreeze or another
Mercedes-Benz approved product of the
same specification.
Information on other products with the same
specifications that are approved by
Mercedes-Benz can be obtained at an
authorized Mercedes-Benz Center or on the
Internet at http://bevo.mercedes-benz.com.
The coolant is checked at every maintenance
interval at an authorized Mercedes-Benz
Center.
The antifreeze/corrosion inhibitor
concentration in the engine cooling system
should:
R be at least 50%. This will protect the engine
cooling system against freezing down to
approximately -35 ‡ (-37 † ).
R not exceed 55% (antifreeze protection to
-49 ‡ [-45 † ]); otherwise, heat will not
dissipate as effectively.
If the coolant level is too low, MB 325.0 or
326.0 anticorrosion/antifreeze should be
added. Have the engine cooling system
checked for possible leaks.
Windshield/headlamp cleaning
system
GWARNING
Washer solvent/antifreeze is highly
flammable. Do not spill washer solvent/
antifreeze on hot engine parts, because it may
Service products and capacities529Technical dataZ