Jump-startingGWARNING
Failure to follow these directions will cause damage to the electronic components, and can lead
to a battery explosion and severe injury or death.
Never lean over batteries while connecting or jump starting. You might get injured.
Battery fluid contains sulfuric acid. Do not allow this fluid to come in contact with eyes, skin or
clothing. In case it does, immediately flush affected area with water, and seek medical help if
necessary.
A battery will also produce hydrogen gas, which is flammable and explosive. Keep flames or
sparks away from battery, avoid improper connection of jumper cables, smoking, etc.
Attempting to jump start a frozen battery can result in it exploding, causing personal injury.
Read all instructions before proceeding.
GWARNING
Hybrid vehicles: be sure to read the "HYBRID" supplement. Otherwise, you could fail to recognize
dangers.
! Avoid repeated and lengthy starting attempts. Otherwise, non-combusted fuel may
damage the catalytic converter 27
and create a risk of fire.
Do not use a rapid-charging device to start the engine.
Make sure the jumper cables are not damaged.
Make sure the jumper cables are not touching any other metal objects when they are
connected to the battery.
If your vehicle's battery is discharged, the engine can be jump-started from another vehicle
or from a second battery using jumper cables.
Observe the following points:
XThe battery is not accessible in all vehicles. If the other vehicle's battery is not accessible,
jump-start the vehicle using a second battery or a jump-starting device.XOnly jump-start the vehicle when the engine is cold and the catalytic converter system has
cooled down 28
.XDo not start the engine if the battery is frozen. Let the battery thaw first.XJump-starting may only be performed from batteries with a nominal voltage of 12 V.XOnly use jumper cables which have a sufficient cross-section and insulated terminal clamps.XMake sure that the jumper cables cannot come into contact with parts, such as the pulley
or the fan. These parts move when the engine is started and while it is running.XIf the battery is fully discharged, leave the battery that is being used to jump-start connected
for a few minutes before attempting to start. This charges the empty battery a little.
i Jumper cables and further information about jump-starting can be obtained from any
authorized Mercedes-Benz Center, for example.
27 Only vehicles with a gasoline engine.
28 Only vehicles with a gasoline engine.Jump-starting481Breakdown assistanceZ
XMake sure that the two vehicles do not touch.XSecure the vehicle by applying the electric parking brake.XShift the transmission to position P.XSwitch off all electrical consumers (e.g. radio, blower, etc.).XOpen the hood ( Y page 456).
Position number A identifies the charged battery of the other vehicle or an equivalent jump-
starting device.
XRemove the cover from positive terminal :.XConnect positive terminal : on your vehicle to positive terminal ; of donor battery A
using the jumper cable, beginning with your own battery.XStart the engine of the donor vehicle and run it at idling speed.XConnect negative terminal = of donor battery A to earth point ? of your vehicle using
the jumper cable, connecting the jumper cable to donor battery A first.XStart the engine.XAllow the engine to run for a few minutes before disconnecting the jumper cable.XFirst, remove the jumper cable from earth point ? and negative terminal =, then from
positive terminal : and positive terminal ;, each time disconnecting from the battery on
your own vehicle first.XHave the battery checked at a qualified specialist workshop, e.g. an authorized Mercedes-
Benz Center. The jump-starting procedure is not a standard operating state; therefore, have
the battery checked.482Jump-startingBreakdown assistance
Towing and tow-starting
Important safety notes
GWARNING
Hybrid vehicles: be sure to read the "HYBRID"
supplement. Otherwise, you could fail to
recognize dangers.
GWARNING
If you tow the vehicle, you must use a rigid
towing bar if:
R the engine is not running.
R there is a brake system malfunction.
R there is a malfunction in the power supply
or the vehicle's electrical system.
The power assistance for the steering and the
brake force booster do not work when the
engine is not running. You will need more
force to steer and brake, you may have to
depress the brake pedal with maximum force.
Before towing away, make sure that the
steering can be moved and is not locked.
If you tow or tow-start another vehicle, its
weight must not exceed the maximum
permissible gross vehicle weight of your
vehicle.
GWARNING
The vehicle is braked when the HOLD function
or DISTRONIC PLUS is activated. Therefore,
deactivate HOLD and DISTRONIC PLUS if the
vehicle is to be towed.
It is better to have the vehicle transported
than to have it towed.
! You may only tow the vehicle a maximum
distance of 30 miles (50 km). A towing
speed of 30 mph (50 km/h) must not be
exceeded.
For towing distances over 30 miles
(50 km), the vehicle must loaded onto a
transporter.
! Make sure that the electric parking brake
is released. If the electric parking brake is
faulty, visit a qualified specialist workshop.
! Only secure the tow rope or tow bar at the
towing eyes. Otherwise, the vehicle could
be damaged.
! Do not use the towing eye for recovery,
as this could damage the vehicle. If in
doubt, recover the vehicle with a crane.
! When towing, pull away slowly and
smoothly. If the tractive power is too high,
the vehicles could be damaged.
! Do not tow with sling-type equipment.
This could damage the vehicle.
! When towing vehicles with KEYLESS-GO,
use the key instead of the Start/Stop
button. Otherwise, the automatic
transmission may shift to position P when
the driver's or front-passenger door are
opened, which could lead to damage to the
transmission.
The automatic transmission must be in
position N when the vehicle is being towed.
The battery must be connected and charged.
Otherwise, you:
R cannot turn the SmartKey to position 2 in
the ignition lock
R cannot shift the automatic transmission to
position N
i Before the vehicle is towed, switch off the
automatic locking feature ( Y page 264).
You could otherwise be locked out when
pushing or towing the vehicle.
Installing/removing the towing eye
Installing the towing eye
XRemove the towing eye from the vehicle
tool kit ( Y page 472).GWARNING
The exhaust tail pipe may be hot. You could
burn yourself if you touch the tail pipe. Be
particularly careful when removing the rear
cover.
Towing and tow-starting483Breakdown assistanceZ
The mountings for the removable towing eyes
are located in the bumpers. They are at the
front and at the rear, under the covers.XPress the mark on cover : inwards in the
direction of the arrow.XTake cover : off the opening.XScrew the towing eye in clockwise to the
stop and tighten it.
Removing the towing eye
XLoosen the towing eye and unscrew it.XAttach cover : to the bumper and press
until it engages.XPlace the towing eye in the vehicle tool kit.
Towing the vehicle with the rear axle
raised
Only possible on vehicles without
4MATIC.
When towing your vehicle with the rear axle
raised, it is important that you observe the
safety instructions ( Y page 483).
! The ignition must be switched off if you
are towing the vehicle with the rear axle
raised. Intervention by ESP ®
could
otherwise damage the brake system.
XSwitch on the hazard warning lamps
( Y page 279).XTurn the SmartKey to position 0 in the
ignition lock and remove the SmartKey
from the ignition lock.XWhen leaving the vehicle, take the
SmartKey or the KEYLESS-GO key with you.
Towing a vehicle with both axles on
the ground
When having your vehicle towed, observe the
important safety notes ( Y page 483).
GWARNING
The power assistance for the steering and the
brake force booster do not work when the
engine is not running. You will then need
much more effort to brake and steer the
vehicle. Adapt your style of driving
accordingly.
The automatic transmission automatically
shifts to position P when you open the driver's
or front-passenger door or when you remove
the SmartKey from the ignition lock. In order
to ensure that the automatic transmission
stays in position N when towing the vehicle,
you must observe the following points:
XMake sure that the vehicle is stationary and
the SmartKey in the ignition lock is in
position 0.XTurn the SmartKey to position 2 in the
ignition lock.
On vehicles with KEYLESS-GO, use the key
instead of the Start/Stop button
( Y page 303).XDepress and hold the brake pedal.XShift the automatic transmission to
position N.XRelease the brake pedal.XRelease the electric parking brake.XLeave the SmartKey in position 2 in the
ignition lock.484Towing and tow-startingBreakdown assistance
Before changing a fuseXPark the vehicle and apply the electric
parking brake.XSwitch off all electrical consumers.XRemove the SmartKey from the ignition
lock.
The fuses are located in various fuse boxes:
R fuse box on the right and left-hand sides of
the dashboard
R fuse box in the rear
R fuse box in the engine compartment on the
left-hand side of the vehicle, when viewed
in the direction of travel
R fuse box in the engine compartment on the
right-hand side of the vehicle, when viewed
in the direction of travel
The fuse allocation chart is in the vehicle
document wallet.
Dashboard fuse box
There is a fuse box located on both the
driver's side and the front-passenger side.
! Do not use a pointed object such as a
screwdriver to open the cover in the
dashboard. You could damage the
dashboard or the cover.
Driver's side illustrated
XTo open: pull cover : outwards in the
direction of the arrow and remove it.XTo close: clip in cover : on the front of
the dashboard.XFold cover : inwards until it engages.
Fuse box in the rear
The fuse box is behind the armrest in the rear.
XTo open: fold down the armrest.XPull handle : on the trim behind the rear
seat armrest up in the direction of the
arrow.XFold down trim ;.XLoosen cover ? with a suitable object =.XRemove cover ? upwards in the direction
of the arrow.
! The cover must be seated properly,
otherwise moisture or dirt could impair the
function of the fuses.
486FusesBreakdown assistance
Fuse box in the engine compartment
Fuse box on the left in the direction of
travelXOpen the hood ( Y page 456).XRemove any existing moisture from the
fuse box using a dry cloth.XAMG vehicles: remove the control unit
above the fuse box.X To open: undo screws : with an Allen
key.XRemove bracket =.XRemove cover ;.XTo close: check whether the rubber seal is
lying correctly in cover ;.XPut cover ; back in position.XReplace bracket =.XTighten screws : using an Allen key.
!
The cover must be seated properly,
otherwise moisture or dirt could impair the
function of the fuses.
XClose the hood ( Y page 457).
Fuse box on the right in the direction of
travel
XOpen the hood ( Y page 456).XRemove any existing moisture from the
fuse box using a dry cloth.XTo open: open clamps ;.XRemove cover ; upwards.XTo close: check whether the rubber seal is
lying correctly in cover ;.XPut cover ; back in position.XFold down cover : and close clamps ;.
!
The cover must be seated properly,
otherwise moisture or dirt could impair the
function of the fuses.
XClose the hood ( Y page 457).
Engine emergency off
If the engine cannot be switched off as
described, observe the following procedure:
XTake the fuse allocation chart out of the
vehicle document wallet.XSearch for “Emergency engine shutdown”
in the fuse allocation chart.XRemove the fuses listed under "Emergency
engine shutdown".Fuses487Breakdown assistanceZ
Useful information
i This Operator's Manual describes all
models and all standard and optional
equipment of your vehicle available at the
time of publication of the Operator's
Manual. Country-specific differences are
possible. Please note that your vehicle may
not be equipped with all features
described. This also applies to safety-
related systems and functions.
i Please read the information on qualified
specialist workshops ( Y page 31).
Notes on technical data
i The data stated here specifically refers to
a vehicle with standard equipment. Consult
an authorized Mercedes-Benz Center for
the data for all vehicle variants and trim
levels.
Genuine Mercedes-Benz parts
All Mercedes-Benz Centers maintain a supply
of genuine Mercedes-Benz parts for
necessary service and repair work. In
addition, strategically located parts delivery
centers provide for quick and reliable parts
service.
There are more than 300,000 different
genuine Mercedes-Benz parts available for
Mercedes-Benz models.
Genuine Mercedes-Benz parts are subject to
strict quality control. Each part has been
specially developed, manufactured or
selected for Mercedes-Benz vehicles and
fine-tuned for them.
Therefore, only genuine Mercedes-Benz parts
should be used.
GWARNING
Driving safety may be impaired if non-
approved parts, tires and wheels or safety-
relevant accessories are used.
This could lead to malfunctions in safety-
relevant systems, e.g. the brake system. This
could cause you to lose control of your vehicle
and cause an accident.
For this reason, Mercedes-Benz recommends
that you use genuine Mercedes-Benz parts or
parts of equal quality. Only use tires, wheels
and accessories that have been specifically
approved for your vehicle.
! Air bags and Emergency Tensioning
Devices, as well as control units and
sensors for these restraint systems may be
installed in the following areas of your
vehicle:
R doors
R door pillars
R door sills
R seats
R dashboard
R instrument cluster
R center console
Do not install accessories such as audio
systems in these areas. Do not carry out
repairs or welding. You could impair the
operating efficiency of the restraint
systems.
Have aftermarket accessories installed at
a qualified specialist workshop. Mercedes-
Benz recommends that you use an
authorized Mercedes-Benz Center for this
purpose.
HEnvironmental note
Daimler AG also supplies reconditioned major
assemblies and parts which are of the same
quality as new parts. They are covered by the
same Limited Warranty entitlements as new
parts.
Always specify the vehicle identification
number (VIN) ( Y page 521) and the engine
520Genuine Mercedes-Benz partsTechnical data
iThe data shown on the identification plate
is example data. This data is different for
every vehicle and can deviate from the data
shown here. You can find the data
applicable to your vehicle on the vehicle's
identification plate.
Vehicle identification number (VIN)
The vehicle identification number (VIN) can
be found in the following locations:
R on the vehicle identification plate
( Y page 521)
R at the lower edge of the windshield
( Y page 522)
In addition to being stamped on the vehicle
identification plate, the vehicle identification
number (VIN) is also stamped onto the vehicle
body. It is under the trim behind the rear seat
armrest.
XFold down the rear seat armrest.XOpen the trim.
You will see vehicle identification number
(VIN) :.Engine number:Emission control information plate,
including the certification of both federal
and Californian emissions standards;Engine number (stamped into the
crankcase)=VIN (on the lower edge of the windshield)
Service products and capacities
Important safety notes
Service products include the following:
R fuels (e.g. gasoline, diesel)
R additives for exhaust gas aftertreatment
(DEF)
R lubricants (e.g. engine oil, transmission oil)
R coolant
R brake fluid
R windshield washer fluid
Vehicle components and their respective
lubricants must match. You should therefore
only use products that have been tested and
approved by Mercedes-Benz.
Information on tested and approved products
can be obtained at a Mercedes-Benz Center
or on the Internet at http://
www.mbusa.com (USA only).
GWARNING
Comply with all valid regulations with respect
to handling, storing and disposing of service
fluids. Otherwise, you could endanger
persons or the environment.
522Service products and capacitiesTechnical data