2012 MERCEDES-BENZ R-Class drive program

1, 2, 3 ...
115 V socket ...................................... 268
12 V socket see Sockets
4ETS (Electronic Traction System) .... 66
A
ABS (Anti-lock Braking System) Display message ............................ 214
Function/notes ................................ 65
Important safety notes ....................65
Warning lamp ................................. 240
Activating/deactivating cooling
with air dehumidification ................. 135
Active service system PLUS see ASSYST PLUS service interval
display
Adaptive Damping System (ADS) ..... 181
Additives (engine oil) ........................ 358
Adjusting the armrest (2nd row of
seats) .................................................. 102
ADS (Adaptive Damping System) ..... 181
Air bags Display message ............................ 220
Front air bag (driver, front
passenger) ....................................... 42
Important safety notes ....................40
Safety guidelines ............................. 39
Side impact air bag ..........................42
Window curtain air bag ....................43
Air-conditioning system
see Climate control
Air filter (display message) .............. 228
AIRMATIC (display message) ............ 229
AIRMATIC package ............................ 180
Air pressure see Tire pressure
Air vents
Important safety notes ..................141
Rear ............................................... 142
Setting ........................................... 141
Setting the center air vents ...........141
Setting the side air vents ...............141
Alarm system
see ATA (Anti-Theft Alarm system)
Anti-lock Braking System
see ABS (Anti-lock Braking System)
Anti-Theft Alarm system
see ATA (Anti-Theft Alarm system)
Anti-theft system
ATA (Anti-Theft Alarm system) .........69
Ashtray ............................................... 265
ASSYST PLUS see ASSYST PLUS service interval
display
ATA (Anti-Theft Alarm system)
Activating/deactivating ...................69
Function ........................................... 69
Switching off the alarm ....................69
Audio menu (on-board computer) .... 203
Audio system see separate operating instructions
Authorized Mercedes-Benz Center
see Qualified specialist workshop
AUTO lights
Display message ............................ 225
see Lights
Automatic headlamp mode .............. 115
Automatic transmission Automatic drive program ...............154
Changing gear ............................... 152
DIRECT SELECT lever .....................150
Display message ............................ 234
Driving tips .................................... 153
Emergency running mode ..............156
Kickdown ....................................... 153
Problem (malfunction) ...................156
Program selector button ................153
Pulling away ................................... 147
Shift ranges ................................... 154
Starting the engine ........................146
Steering wheel paddle shifters ......153
Trailer towing ................................. 153
Transmission position display ........151
Transmission positions ..................152
Automatic transmission
emergency mode ............................... 1564Index

DoorsAutomatic locking (on-board
computer) ...................................... 208
Automatic locking (switch) ............... 80
Display message ............................ 235
Emergency locking ........................... 81
Emergency unlocking .......................81
Opening (from inside) ......................80
Drinking and driving ......................... 165
Drinks holder see Cup holders
Drive program (automatic) ............... 154
Driver's door see Doors
Driver's seat
see Seats
Driving abroad
Mercedes-Benz Service .................287
Symmetrical low beam ..................114
Driving on flooded roads .................. 168
Driving safety systems 4ETS (Electronic Traction System) ...66
ABS (Anti-lock Braking System) .......65
BAS (Brake Assist System) ..............65
Distance warning system
(vehicles with DISTRONIC) ...............68
Electronic brake force distribution ...68
ESP ®
(Electronic Stability
Program) .......................................... 66
Important safety information ...........64
Overview .......................................... 64
Driving systems
Blind Spot Assist ............................ 189
Cruise control ................................ 170
Display message ............................ 229
DISTRONIC .................................... 173
Level control .................................. 181
PARKTRONIC ................................. 184
Rear axle level control ...................180
Rear view camera .......................... 187
Driving tips
Automatic transmission .................153
Brakes ........................................... 166
Break-in period .............................. 144
DISTRONIC .................................... 179
Downhill gradient ........................... 166
Drinking and driving .......................165Driving abroad ............................... 114
Driving on flooded roads ................168
Driving on wet roads ......................168
Exhaust check ............................... 166
Fuel ................................................ 165
General .......................................... 165
Hydroplaning ................................. 168
Icy road surfaces ........................... 170
Limited braking efficiency on
salted roads ................................... 167
Pedals ............................................ 165
Snow chains .......................... 169, 325
Symmetrical low beam ..................114
Towing a trailer .............................. 191
Wet road surface ........................... 167
DVD audio (on-board computer) ...... 203
E
EASY-ENTRY feature 3rd row of seats ............................. 103
Activating/deactivating .................209
Function/notes ............................. 108
EASY-EXIT feature
3rd row of seats ............................. 103
Crash-responsive ........................... 109
Function/notes ............................. 108
Switching on/off ........................... 209
EBD (electronic brake force
distribution) Display message ............................ 216
Function/notes ................................ 68
Electrical fuses
see Fuses
Electronic Brake force Distribution
see EBD (Electronic Brake force
Distribution)
Electronic Stability Program
see ESP ®
(Electronic Stability Program)
Electronic Traction System
see ETS/4ETS (Electronic
Traction System)
Emergency release
Driver's door .................................... 81
Fuel filler flap ................................. 158
Vehicle ............................................. 81
8Index

Setting for driving abroad
(symmetrical) ................................. 114
Switching on/off ........................... 115
Luggage net ....................................... 251
Lumbar support Adjusting the 4-way lumbar
support .......................................... 105
Luxury head restraints ....................... 99
M
M+S tires ................................... 169, 324
Maintenance see ASSYST PLUS service interval
display
Malfunction message
see Display messages
Malfunctions relevant to safety
Reporting ......................................... 24
Matte finish (cleaning
instructions) ...................................... 290
mbrace Call priority .................................... 273
Display message ............................ 218
Downloading destinations
(COMAND) ..................................... 273
Emergency call .............................. 270
Important safety notes ..................269
Locating a stolen vehicle ...............275
MB info call button ........................272
Roadside Assistance button ..........272
Search & Send ............................... 274
Self-test ......................................... 270
System .......................................... 270
Vehicle remote unlocking ..............274
Mechanical key
Function/notes ................................ 75
Unlocking the driver's door ..............81
Memory card (audio) ......................... 203
Memory function ............................... 112
Messages see Display messages
Mirrors
see Exterior mirrors
see Rear-view mirror
see Vanity mirror
Mobile phone
Menu (on-board computer) ............211
Modifying the programming
(SmartKey) ........................................... 75
MOExtended run-flat system ........... 309
MP3 Operating ....................................... 203
see separate operating instructions
Multicontour seat .............................. 105
Multifunction display ........................ 200
Multifunction steering wheel Operating the on-board computer . 199
Overview .......................................... 31
N
Navigation Menu (on-board computer) ............204
On-board computer .......................204
see separate operating instructions
NECK-PRO head restraints
Operation ......................................... 49
Resetting after being triggered ........50
NECK-PRO luxury head restraints
Operation ......................................... 49
Resetting after being triggered ........50
Notes on breaking-in a new
vehicle ................................................ 144
O
Occupant Classification System
(OCS) Faults ............................................... 48
Operation ......................................... 44
System self-test ............................... 47
Occupant safety
Children in the vehicle .....................56
System overview .............................. 38
Octane number (fuel) ........................ 356
Odometer ........................................... 202
see Trip odometer
Off-road system
4MATIC .......................................... 183
Oil
see Engine oil
On-board computer
Additional functions menu .............210
AIRMATIC/compass menu ............204
Audio menu ................................... 203
12Index

Convenience submenu ..................209
Displaying a service message ........287
Displaying the coolant
temperature ................................... 202
Displaying the outside
temperature ................................... 202
Display messages ..........................213
DISTRONIC menu .......................... 178
Factory settings ............................. 205
Important safety notes ..................198
Instrument cluster submenu ..........205
Lighting submenu .......................... 206
Menu overview .............................. 201
Message memory menu ................. 213
Navigation menu ............................ 204
Operating video DVD .....................204
Operation ....................................... 199
Selecting the language ..................206
Settings menu ............................... 205
Standard display ............................ 202
Status bar ...................................... 206
Telephone menu ............................ 211
Time/Date submenu .....................206
Trip computer menu ......................210
Vehicle submenu ........................... 208
Opening and closing the side trim
panels ................................................. 123
Operating system see On-board computer
Outside temperature
Calling up (on-board computer) .....202
Display ........................................... 198
Overhead control panel ...................... 34
Override feature Rear side windows ...........................63
P
Paint code number ............................ 353
Paintwork (cleaning instructions) ... 290
Panic alarm .......................................... 64
Panorama roof with power tilt/
sliding panel Opening/closing .............................. 91
Opening/closing the roller
sunblind ........................................... 91
Problem (malfunction) .....................92
Resetting ......................................... 92
Panorama sliding sunroof
Important safety notes ....................89
Parking
Important safety notes ..................163
Parking brake ................................ 164
Position of exterior mirror, front-
passenger side ............................... 111
Rear view camera .......................... 187
see Parking
see PARKTRONIC
Parking aid
see Exterior mirrors
see PARKTRONIC
Parking brake
Display message ............................ 217
Notes/function .............................. 164
see Parking brake
Parking lamps (changing bulbs) ...... 122
PARKTRONIC Deactivating/activating .................186
Driving system ............................... 184
Function/notes ............................. 184
Problem (malfunction) ...................187
Range of the sensors .....................184
Trailer towing ................................. 186
Warning display ............................. 185
Pedals ................................................. 165
Permanent four-wheel drive see 4MATIC (permanent four-
wheel drive)
Plastic trim (cleaning instructions) . 292
Power washers .................................. 289
Power windows see Side windows
PRE-SAFE ®
(Preventive occupant
safety system) Display message ............................ 218
Operation ......................................... 49
PRE-SAFE ®
Brake (vehicles with
DISTRONIC PLUS) Warning lamp ................................. 245
Preventive occupant safety
system
see PRE-SAFE ®
(Preventive
occupant safety system)
Product information ............................ 21
Program selector button .................. 153Index13

SeatFolding down the 2nd row of
seats .............................................. 254
Important safety notes ....................97
Resetting the 2nd row of seats ......256
Resetting the 3rd row of seats ....... 256
Seat belts
Adjusting the driver's and front-
passenger seat belt .........................54
Adjusting the height ......................... 54
Belt force limiters ............................ 55
Cleaning ......................................... 293
Correct usage .................................. 52
Emergency Tensioning Devices ........ 55
Fastening ......................................... 53
Important safety guidelines .............51
Releasing ......................................... 54
Safety guidelines ............................. 39
Special seat belt retractor ...............58
Switching belt adjustment on/off
(on-board computer) ......................209
Warning lamp ................................. 238
Warning lamp (function) ................... 54
Seats
Adjusting (electrically) .....................98
Adjusting (second and third rows) . 101
Adjusting the 4-way lumbar
support .......................................... 105
Adjusting the head restraint ............99
Cleaning the cover .........................293
Correct driver's seat position ........... 96
Folding down the 3rd row of seats . 255
Folding the rear bench seat
forwards/back ............................... 253
Multicontour seat .......................... 105
Seat heating problem ....................106
Seat ventilation problem ................107
Storing settings (memory
function) ........................................ 112
Switching seat heating on/off .......106
Switching the seat ventilation on/
off .................................................. 106
Securing hooks .................................. 258
Sensors (cleaning instructions) ....... 291
Service see ASSYST PLUS service interval
display Service interval display
Displaying service messages .........287
Hiding service messages ...............287
Notes ............................................. 287
Service messages ..........................287
Service products
Brake fluid ..................................... 359
Capacities ...................................... 355
Coolant (engine) ............................ 359
DEF special additives .....................357
Engine oil ....................................... 358
Fuel ................................................ 356
Important safety notes ..................354
Refrigerant (air-conditioning
system) .......................................... 359
Washer fluid ................................... 360
Settings
Factory (on-board computer) .........205
On-board computer .......................205
Setting the air distribution ............... 138
Setting the airflow ............................ 138
Side impact air bag ............................. 42
Side marker lamp (display
message) ............................................ 224
Side marker lamps (changing
bulbs) ................................................. 123
Side windows Convenience closing feature ............88
Convenience opening feature ..........87
Hinged side windows .......................87
Important safety information ...........86
Opening/closing .............................. 86
Problem (malfunction) .....................89
Resetting ......................................... 89
Sliding sunroof
Important safety notes ....................89
Opening/closing .............................. 90
Problem (malfunction) .....................92
Resetting ......................................... 90
see Panorama roof with power
tilt/sliding panel
SmartKey
Changing the battery .......................76
Changing the programming .............75
Checking the battery .......................76
Convenience closing feature ............88
Convenience opening feature ..........87
Display message ............................ 236Index15

Rhode Island and Vermont Emission
Control Systems Warranty
R State Warranty Enforcement Laws (Lemon
Laws)
Information for customers in
California
Under California law you may be entitled to a
replacement of your vehicle or a refund of the
purchase price or lease price, if after a
reasonable number of repair attempts
Mercedes-Benz USA, LLC and/or its
authorized repair or service facilities fail to fix
one or more substantial defects or
malfunctions in the vehicle that are covered
by its express warranty. During the period of
18 months from original delivery of the
vehicle or the accumulation of 18 000 miles
(approximately 29 000 km) on the odometer
of the vehicle, whichever occurs first, a
reasonable number of repair attempts is
presumed for a retail buyer or lessee if one or
more of the following occurs:
(1)the same substantial defect or
malfunction results in a condition that is
likely to cause death or serious bodily
injury if the vehicle is driven, that defect
or malfunction has been subject to repair
two or more times, and you have directly
notified Mercedes-Benz USA, LLC in
writing of the need for its repair.(2)the same substantial defect or
malfunction of a less serious nature than
category (1) has been subject to repair
four or more times and you have directly
notified Mercedes-Benz in writing of the
need for its repair.(3)the vehicle is out of service by reason of
repair of the same or different substantial
defects or malfunctions for a cumulative
total of more than 30 calendar days.
Please send your written notice to:
Mercedes-Benz USA, LLC
Customer Assistance Center
One Mercedes Drive
Montvale, NJ 07645-0350
Maintenance
The Service and Warranty Booklet describes
all the necessary maintenance work which
should be done at regular intervals.
Always have the Service and Warranty
Booklet with you when you bring the vehicle
to an authorized Mercedes-Benz Center. The
service advisor will record every service for
you in the Service and Warranty Booklet.
Roadside Assistance
The Mercedes-Benz Roadside Assistance
Program offers technical help in the event of
a breakdown. Calls to the toll-free Roadside
Assistance Hotline are answered by our
agents 24 hours a day, 365 days a year.
1-800-FOR-MERCedes(1-800-367-6372)
(USA)
1-800-387-0100 (Canada)
For additional information, refer to the
Mercedes-Benz Roadside Assistance
Program brochure (USA) or the "Roadside
Assistance" section in the Service and
Warranty booklet (Canada). You will find both
in your vehicle literature portfolio.
In accordance with standard program
guidelines, Roadside Assistance provides
vehicle service up to a reasonable distance
from the next paved road. We will make every
effort to assist in a breakdown situation.
However, the accessibility of your vehicle will
be determined by our authorized Mercedes-
Benz Service technician or the tow service
provider on a case-by-case basis.
Additional charges may be applicable for a
breakdown location determined not to be a
reasonably accessible roadside location as
determined by our authorized technician and
tow service provider.
22Introduction

Center console
Center console, upper section
FunctionPage:Audio system/COMAND;
see the separate operating
instructions;c Seat heating106=s Seat ventilation106?Á Level control181ASelects the drive program153B42 Indicator
lamp
44
FunctionPageC£ Hazard warning
lamps
117
DATA indicator lamp69Ec PARKTRONIC184Få ESP®66Ge
Adaptive Damping
System
181
32Center consoleAt a glance

Panic alarmX To activate: press ! button : for at
least one second.
An alarm sounds and the exterior lighting
flashes.XTo deactivate: press ! button :
again.
or
XInsert the SmartKey into the ignition lock.
or
XPress the KEYLESS-GO Start/Stop button.
The KEYLESS-GO key must be in the
vehicle.
i USA only:
This device complies with Part 15 of the
FCC Rules. Operation is subject to the
following two conditions:
1. This device may not cause interference,
and
2. this device must accept any interference
received, including interference that may
cause undesired operation.
Any unauthorized modification to this
device could void the user's authority to
operate the equipment.
The product label with FCC ID and IC
certification number can be found in the
battery case of the SmartKey.
i Canada only:
This device complies with RSS-Gen of
Industry Canada. Operation is subject to
the following two conditions:
1. This device may not cause harmful
interference, and
2. this device must accept any interference
received, including interference that may
cause undesired operation.
Any unauthorized modification to this
device could void the user's authority to
operate the equipment.
The product label with FCC ID and IC
certification number can be found in the
battery case of the SmartKey.
Driving safety systems
Driving safety systems overview
In this section, you will find information about
the following driving safety systems:
R ABS ( Anti-lock Braking System)
R BAS ( Brake Assist System)
R ESP ®
(E lectronic Stability Program)
R EBD ( Electronic Brake force Distribution)
R Distance warning function (vehicles with
DISTRONIC)
Important safety notes
GWARNING
The following factors increase the risk of
accidents:
R Excessive speed, especially in turns
R Wet and slippery road surfaces
R Following another vehicle too closely
The driving safety systems described in this
section cannot reduce these risks or prevent
the natural laws of physics from acting on the
vehicle. They cannot increase braking or
steering efficiency beyond that afforded by
the condition of the vehicle brakes and tires
or the traction afforded.
Only a safe, attentive, and skillful driver can
prevent accidents.
The capabilities of a vehicle equipped with the
driving safety systems described in this
64Driving safety systemsSafety