Index ....................................................... 4Introduction ......................................... 21At a glance ........................................... 27Safety ................................................... 37Opening/closing ................................. 71Seats, steering wheel and mirrors ....95Lights and windshield wipers ..........113Climate control ................................. 129Driving and parking ..........................143On-board computer and displays ....197Stowing and features .......................247Maintenance and care ......................281Breakdown assistance .....................295Wheels and tires ............................... 321Technical data ................................... 351
Contents3
B
Back support see Lumbar support
Backup lamp
Changing bulbs .............................. 123
Display message ............................ 224
BAS (Brake Assist System) ................. 65
Basic settings see Settings
Battery (key)
Checking .......................................... 76
Battery (SmartKey)
Important safety notes ....................76
Replacing ......................................... 76
Battery (vehicle)
Charging ........................................ 312
Display message ............................ 227
Important safety notes ..................310
Jump starting ................................. 313
Belt
see Seat belts
Blind Spot Assist
Activating/deactivating .................210
Display message ............................ 230
Notes/function .............................. 189
Trailer towing ................................. 191
BlueTEC
Adding DEF .................................... 161
BlueTEC (DEF) .................................... 357
Brake Assist System see BAS (Brake Assist System)
Brake fluid
Display message ............................ 217
Notes ............................................. 359
Brake fluid level ................................ 286
Brake lamps Display message ............................ 223
Brakes
ABS .................................................. 65
BAS .................................................. 65
Brake fluid (notes) .........................359
Display message ............................ 214
Driving tips .................................... 166
Important safety notes ..................166
Maintenance .................................. 167
Parking brake ........................ 164, 168
Warning lamp ................................. 239Breakdown
see Flat tire
see Towing away
Bulbs
see Changing bulbs
C
California Important notice for retail
customers and lessees ....................22
Calling up a malfunction
see Display messages
Capacities
see Technical data
Car
see Vehicle
Care
Carpets .......................................... 294
Car wash ........................................ 288
Display ........................................... 292
Exterior lights ................................ 291
Gear or selector lever ....................293
Matte finish ................................... 290
Notes ............................................. 287
Paint .............................................. 290
Plastic trim .................................... 292
Power washer ................................ 289
Rear view camera .......................... 292
Roof lining ...................................... 294
Seat belt ........................................ 293
Seat cover ..................................... 293
Sensors ......................................... 291
Steering wheel ............................... 293
Tail pipes ....................................... 292
Trim pieces .................................... 293
Washing by hand ........................... 289
Wheels ........................................... 289
Windows ........................................ 291
Wiper blades .................................. 291
Wooden trim .................................. 293
Cargo compartment cover
Extending ....................................... 260
Notes/how to use .........................258
Cargo compartment enlargement
Full ................................................. 253
Important safety notes ..................253
Partial ............................................ 253
Index5
Pulling away (automatic
transmission) ..................................... 147
Q
Qualified specialist workshop ........... 24
R
Radar sensor system Activating/deactivating .................208
Radiator cover ................................... 283
Radio Selecting a station .........................203
see separate operating instructions
Radio-controlled devices
(installing) .......................................... 279
Reading lamp ..................................... 118
Rear axle level control ...................... 180
Rear bench seat Folding forwards/back ..................253
Rear compartment
Activating/deactivating climate
control ........................................... 134
Setting the air vents ......................142
Setting the temperature ................137
Rear-compartment seat
see Rear seat
Rear fog lamp
Display message ............................ 224
Switching on/off ........................... 116
Rear lamps
see Lights
Rear seat
Adjusting ....................................... 101
Rear view camera
Cleaning instructions .....................292
Function/notes ............................. 187
Rear-view mirror
Anti-glare (manual) ........................109
Dipping (automatic) .......................111
Rear window defroster
Problem (malfunction) ...................139
Rear window heating
Switching on/off ........................... 139
Rear window wiper
Replacing the wiper blade .............. 126
Switching on/off ........................... 125
Refueling
Fuel gauge ....................................... 29
Important safety notes ..................156
Refueling process ..........................158
see Fuel
Remote control
Garage door opener .......................275
Reporting
Malfunctions relevant to safety ........ 24
Reserve (fuel tank)
see Fuel
Reserve fuel
Display message ............................ 228
Warning lamp ................................. 244
see Fuel
Reset button ........................................ 29
Residual heat (climate control) ........ 140
Restraint system see SRS (Supplemental Restraint
System)
Roadside Assistance (breakdown) .... 22
Roller blind see Roller sunblind
Roller sunblind
Panorama roof with power tilt/
sliding panel ..................................... 91
Rear side windows .........................265
Roof carrier ........................................ 262
Roof lining and carpets (cleaning
guidelines) ......................................... 294
Roof load (maximum) see Technical data
Route
see Route guidance (navigation)
Route guidance (navigation) ............ 204
S
Safety Children in the vehicle .....................56
Child restraint systems ....................56
Occupant Classification System
(OCS) ............................................... 44
Overview of occupant safety
systems ........................................... 38
Safety systems
see Driving safety systems
14Index
Opening/closing (automatically
from outside) ................................... 83
Opening/closing (from outside) .......82
Tail lamps
Display message ............................ 224
see Lights
Tank
see Fuel tank
Tank content
Fuel gauge ....................................... 29
Technical data
R 350 ............................................. 361
R 350 BlueTEC ............................... 360
Tires/wheels ................................. 347
TELEAID
Call priority .................................... 273
Display message ............................ 218
Downloading destinations
(COMAND) ..................................... 273
Emergency call .............................. 270
Important safety notes ..................269
Locating a stolen vehicle ...............275
MB info call button ........................272
Roadside Assistance button ..........272
Search & Send ............................... 274
Self-test ......................................... 270
System .......................................... 270
Vehicle remote unlocking ..............274
Telephone
Accepting a call ............................. 211
Display message ............................ 235
Menu (on-board computer) ............211
Number from the phone book ........ 212
Redialing ........................................ 212
Rejecting/ending a call .................212
Temperature
Coolant (on-board computer) ......... 202
Displaying the outside
temperature ................................... 202
Outside temperature ...................... 198
Setting (climate control) ................137
Theft deterrent locking system
Immobilizer ...................................... 68
Tilt/sliding sunroof
see Sliding sunroof
Time (on-board computer) ................ 206
TIREFIT kit .......................................... 299Tire pressure
Calling up (on-board computer) .....331
Checking manually ........................329
Display message ............................ 231
Maximum ....................................... 328
Notes ............................................. 327
Not reached (TIREFIT) ....................302
Pressure loss warning ....................329
Reached (TIREFIT) ..........................302
Recommended ............................... 325
Tire pressure monitoring system
Function/notes ............................. 331
Restarting ...................................... 333
Warning lamp ................................. 245
Tires
Aspect ratio (definition) .................345
Average weight of the vehicle
occupants (definition) ....................343
Bar (definition) ............................... 343
Characteristics .............................. 343
Checking ........................................ 323
Definition of terms .........................343
Direction of rotation ......................346
Display message ............................ 231
Distribution of the vehicle
occupants (definition) ....................346
DOT, Tire Identification Number
(TIN) ............................................... 342
DOT (Department of
Transportation) (definition) ............343
GAWR (Gross Axle Weight Rating)
(definition) ..................................... 344
GTW (Gross Trailer Weight)
(definition) ..................................... 344
GVW (Gross Vehicle Weight)
(definition) ..................................... 344
GVWR (Gross Vehicle Weight
Rating) (definition) .........................344
Important safety notes ..................322
Increased vehicle weight due to
optional equipment (definition) ......343
Kilopascal (kPa) (definition) ...........344
Labeling (overview) ........................339
Load bearing index (definition) ......345
Load index ..................................... 342
Load index (definition) ...................344
Maximum loaded vehicle weight
(definition) ..................................... 344Index17
U
Unlocking Emergency unlocking .......................81
From inside the vehicle (central
unlocking button) ............................. 80
V
Vanity mirror (in sun visor) .............. 265
Vehicle Correct use ...................................... 24
Data acquisition ............................... 25
Display message ............................ 234
Equipment ....................................... 21
Individual settings ..........................205
Limited Warranty ............................. 25
Loading .......................................... 333
Locking (in an emergency) ...............81
Locking (SmartKey) .......................... 73
Lowering ........................................ 309
Maintenance .................................... 22
Parking for a long period ................ 164
Pulling away ................................... 147
Raising ........................................... 305
Reporting problems .........................24
Towing away .................................. 315
Transporting .................................. 316
Unlocking (in an emergency) ...........81
Unlocking (SmartKey) ......................73
Vehicle battery
see Battery (vehicle)
Vehicle dimensions
see Technical data
Vehicle emergency locking ................ 81
Vehicle identification number see VIN
Vehicle identification plate .............. 353
Vehicle level (display message) ....... 229
Vehicle tool kit .................................. 296
Vehicle weights see Technical data
Video (DVD) ........................................ 204
Video DVD (on-board computer) ...... 204
VIN ...................................................... 353
W
Warning and indicator lamps ABS ................................................ 240
Brakes ........................................... 239
Check Engine ................................. 244
Cruise control ................................ 171
Distance warning ........................... 245
ESP ®
.............................................. 241
ESP ®
OFF ....................................... 242
Fuel tank ........................................ 244
LIM (DISTRONIC) ........................... 175
Overview .......................................... 30
Reserve fuel ................................... 244
Seat belt ........................................ 238
SRS ................................................ 243
Tire pressure monitor ....................245
Warranty ............................................ 352
Washer fluid Display message ............................ 236
see Windshield washer system
Weight
see Technical data
Wheel bolt tightening torque ........... 309
Wheel chock ...................................... 304
Wheels Changing/replacing .......................346
Changing a wheel .......................... 303
Checking ........................................ 323
Cleaning ......................................... 289
Important safety notes ..................322
Mounting a wheel .......................... 307
Removing a wheel ..........................306
Storing ........................................... 347
Tightening torque ........................... 309
Wheel size/tire size .......................347
Window curtain air bag ....................... 43
Windows Cleaning ......................................... 291
see Side windows
Windshield
Defrosting ...................................... 138
Infrared reflective .......................... 279
Windshield washer system .............. 285
Notes ............................................. 360
Windshield wipers
Problem (malfunction) ...................126
Rear window wiper ........................125Index19
Qualified specialist workshop
An authorized Mercedes-Benz Center is a
qualified specialist workshop. It has the
necessary specialist knowledge, tools and
qualifications to correctly carry out the work
required on your vehicle. This is especially the
case for work relevant to safety.
Observe the notes in the service booklet.
Always have the following work carried out at
an authorized Mercedes-Benz Center:
R work relevant to safety
R service and maintenance work
R repair work
R alterations, installation work and
modifications
R work on electronic components
Proper use
GWARNING
There are various warning stickers affixed to
your vehicle. Their purpose is to alert you and
others to various dangers. Therefore, do not
remove any warning stickers unless the
sticker clearly states that you may do so.
If you remove any warning stickers, you or
others could fail to recognize certain dangers
and be injured.
GWARNING
HYBRID vehicles: It is imperative that you read
the HYBRID Supplemental Operating
Instructions included in your vehicle literature
portfolio. You may otherwise not receive all
necessary safety information and warning for
the operation of your vehicle.
The proper use of the vehicle requires that
you familiarize yourself with the following
information and rules:
R safety notes in this Operator's Manual
R technical data in this Operator's Manual
Rtraffic rules and regulations
R laws and safety standards pertaining to
motor vehicles
Problems with your vehicle
If you should experience a problem with your
vehicle, particularly one that you believe may
affect its safe operation, we urge you to
contact an authorized Mercedes-Benz Center
immediately to have the problem diagnosed
and rectified. If the problem is not resolved to
your satisfaction, please discuss the problem
again with a Mercedes-Benz Center or
contact us at one of the following addresses.
In the USA
Customer Assistance Center
Mercedes-Benz USA, LLC
One Mercedes Drive
Montvale, NJ 07645-0350
In Canada
Customer Relations Department
Mercedes-Benz Canada, Inc.
98 Vanderhoof Avenue
Toronto, Ontario M4G 4C9
Reporting malfunctions relevant to
safety
For the USA only:
The following text is reproduced as required
of all manufacturers according to Title 49,
Code of U.S. Federal Regulations, Part 575
pursuant to the National Traffic and Motor
Vehicle Safety Act of 1966.
Reporting safety defects
If you believe that your vehicle has a defect
which could cause a crash or could cause
injury or death, you should immediately
inform the National Highway Traffic Safety
24Introduction
the vehicle, resulting in loss of consciousness
and even death.
To assure sufficient fresh air ventilation, open
a window slightly on the side of the vehicle
not facing the wind.
At the onset of winter, have your vehicle
winterproofed at a qualified specialist
workshop, e.g. at an authorized Mercedes-
Benz Center.
i Vehicles with a diesel engine: do not
cover the radiator, e.g. with a protective
cover. The measuring function of the
Onboard Diagnosis System may otherwise
provide inaccurate values. Some of these
values are required by law and must
therefore always be accurate.
Winter tires
At temperatures below 45 ‡(+7 †), use
winter tires or all-season tires. Both types of
tire are identified by the M+S marking.
Only winter tires bearing the i snowflake
symbol in addition to the M+S marking
provide the best possible grip in wintry road
conditions. Only these tires will allow driving
safety systems such as ABS and ESP ®
to
function optimally in winter, as these tires
have been designed specifically for driving on
snow.
Use M+S tires of the same make and tread on
all wheels to maintain safe handling
characteristics.
GWARNING
M+S tires with a tread depth of less than 1
/ 6
inch (4 mm) must be replaced immediately.
They are no longer suitable for use in winter.
Always observe the maximum permissible
speed specified for the M+S tires you have
mounted.
Once you have mounted the winter tires:XCheck the tire pressures ( Y page 329).XRestart the tire pressure monitor
( Y page 331).GWARNING
If you use your spare wheel when M+S tires
are mounted on the other wheels, be aware
that the difference in tire characteristics
impairs cornering ability and reduces driving
stability. Adapt your driving style accordingly.
Have the spare wheel replaced by a normal
wheel with an M+S tire at the nearest
Mercedes-Benz Center.
Snow chains
For safety reasons, Mercedes-Benz
recommends that you only use snow chains
which have been specially approved for your
vehicle by Mercedes-Benz, or are of a
corresponding standard of quality.
! Vehicles with the Adaptive Damping
System (ADS): do not drive in ADS SPORT
mode if snow chains have been mounted.
The vehicle may otherwise be damaged.
! There is not enough space for snow
chains on some wheel sizes. Observe the
information under "Tires and wheels" in the
"Technical Data" section to avoid damage
to the vehicle or the wheels.
R Only use snow chains when driving on
roads completely covered by snow. Do not
exceed the maximum permissible speed of
30 mph (50 km/h). Remove the snow
chains as soon as possible when you are no
longer driving on snow-covered roads.
R Local regulations may restrict the use of
snow chains. Applicable regulations must
be observed if you wish to mount snow
chains.
R Snow chains must not be mounted on
emergency spare wheels.
Driving tips169Driving and parkingZ
Always observe the maximum permissible
speed specified for the M+S tires you have
mounted.
Once you have mounted the winter tires:XCheck the tire pressures ( Y page 329).XRestart the tire pressure monitor
( Y page 331).GWARNING
If you use your spare wheel when M+S tires
are mounted on the other wheels, be aware
that the difference in tire characteristics
impairs cornering ability and reduces driving
stability. Adapt your driving style accordingly.
Have the spare wheel replaced by a normal
wheel with an M+S tire at the nearest
Mercedes-Benz Center.
Snow chains
For safety reasons, Mercedes-Benz
recommends that you only use snow chains
which have been specially approved for your
vehicle by Mercedes-Benz, or are of a
corresponding standard of quality.
! Vehicles with the Adaptive Damping
System (ADS): do not drive in ADS SPORT
mode if snow chains have been mounted.
The vehicle may otherwise be damaged.
! There is not enough space for snow
chains on some wheel sizes. Observe the
information under "Tires and wheels" in the
"Technical Data" section to avoid damage
to the vehicle or the wheels.
R Only use snow chains when driving on
roads completely covered by snow. Do not
exceed the maximum permissible speed of
30 mph (50 km/h). Remove the snow
chains as soon as possible when you are no
longer driving on snow-covered roads.
R Local regulations may restrict the use of
snow chains. Applicable regulations must
be observed if you wish to mount snow
chains.
R Snow chains must not be mounted on
emergency spare wheels.
If you intend to mount snow chains, please
bear the following points in mind:
R you may not attach snow chains to all
wheel-tire combinations; see the
information under "Wheel and tire
combinations" in the "Wheels and tires"
section.
R mount snow chains only in pairs and only
to the rear wheels. Observe the
manufacturer's installation instructions.
! If snow chains are mounted on the front
wheels, the snow chains could grind
against the bodywork or components of the
chassis. This could result in damage to the
vehicle or the tires.
! Vehicles with steel wheels: if you wish
to install snow chains to steel wheels, make
sure that you remove the respective
wheels' hubcaps first. The hubcaps may
otherwise be damaged.
i You may wish to deactivate
ESP ®
(Y page 66) when pulling away with
snow chains mounted. This way you can
allow the wheels to spin in a controlled
manner, achieving an increased driving
force (cutting action).
Tire pressure
Tire pressure specifications
GWARNING
Follow recommended tire inflation pressures.
Do not underinflate tires. Underinflated tires
wear excessively and/or unevenly, adversely
affect handling and fuel economy, and are
more likely to fail from being overheated.
Do not overinflate tires. Overinflated tires can
adversely affect handling and ride comfort,
wear unevenly, increase stopping distance,
Tire pressure325Wheels and tiresZ