2012 MERCEDES-BENZ R-Class transmission

Display messagesPossible causes/consequences and M SolutionsDrive to workshop
without shifting
gears.You cannot change the transmission position due to a malfunction.
If transmission position D is selected:XDrive to a qualified specialist workshop without shifting the
transmission from position D.
If transmission position R, N or P is selected:
XNotify a qualified specialist workshop or breakdown service.Only shift to P
when vehicle is at
a standstill.The vehicle is moving.XPull over and stop the vehicle safely as soon as possible, paying
attention to road and traffic conditions.XShift the transmission to position P.EGRisk of accident
The hood or the tailgate is open.
XPull over and stop the vehicle safely as soon as possible, paying
attention to road and traffic conditions.XEngage the parking brake.XClose the hood or tailgate.You have attempted to lock the vehicle with KEYLESS-GO while
the tailgate or door is open.XClose all the doors and/or the tailgate.;At least one door is open.XClose all the doors.D
Power Steering
Malfunction See
Operator's ManualGRisk of accident
The power steering assistance is defective.
You will need to use more force to steer.
XCheck whether you are able to apply the extra force required.XIf you are able to steer safely: carefully drive on to a qualified
specialist workshop.XIf you are unable to steer safely: do not drive on. Contact the
nearest qualified specialist workshop.No ServiceYour vehicle is outside the network provider's transmitter/
receiver range.XWait until the mobile phone operational readiness symbol
appears in the multifunction display.Display messages235On-board computer and displaysZ

ProblemPossible causes/consequences and M Solutions!
The yellow ABS warning
lamp is lit while the
engine is running.GRisk of accident
ABS (Anti-lock Brake System) is deactivated due to a malfunction.
ESP ®
(Electronic Stability Program), BAS (Brake Assist),
PRE-SAFE ®
, hill start assist and ESP ®
trailer stabilization, for
example, are therefore also deactivated.
The brake system continues to function normally, but without the
functions listed above. The wheels could therefore lock if you
brake hard, for example.
XObserve the additional display messages in the multifunction
display.XDrive on carefully.XVisit a qualified specialist workshop.
If the ABS control unit is faulty, there is also a possibility that other
systems, such as the navigation system or the automatic
transmission, will not be available.
!
The yellow ABS warning
lamp is lit while the
engine is running.GRisk of accident
ABS is temporarily unavailable. ESP ®
, BAS, EBD (electronic brake
force distribution), PRE-SAFE ®
, hill start assist and ESP ®
trailer
stabilization, for example, are therefore also unavailable.
Self diagnosis is not yet complete.
or
For example, the on-board voltage may be insufficient.
The brake system continues to function normally, but without the
functions listed above. The wheels could therefore lock if you
brake hard, for example.
XCarefully drive a suitable distance making slight steering
movements at a speed above 12 mph (20 km/h).
The functions mentioned above are available again when the
warning lamp goes out.
If the warning lamp is still on:
XObserve the additional display messages in the multifunction
display.XDrive on carefully.XVisit a qualified specialist workshop.240Warning and indicator lamps in the instrument clusterOn-board computer and displays

position for at least 25 seconds before
trying another position.XPress and hold transmitter button B on
garage door remote control A until
indicator lamp : lights up green.
Programming is complete if indicator
lamp : lights up or flashes green.XRelease transmitter button ;, = or ? on
the integrated garage door opener and the
transmitter button on garage door remote
control B.
If indicator lamp : lights up red:
XRepeat the programming procedure for the
transmitter button. When doing so, vary the
distance between the garage door remote
control and the rear-view mirror.
i If the indicator lamp flashes green after
successful programming, the garage door
system is operating on a rolling code. After
programming, you must synchronize the
garage door opener integrated in the rear-
view mirror with the receiver of the garage
door system.
Synchronizing the rolling code
Your vehicle must be within range of the
garage or gate opener drive. Make sure that
neither your vehicle nor any persons/objects
are present within the sweep of the door or
gate.
Observe the safety notes when performing
the rolling code synchronization.
XTurn the SmartKey to position 2 in the
ignition lock.XPress the programming button of the door
or gate drive (see the door or gate drive
operating instructions, e.g. under
"Programming of additional remote
controls").
i You now normally have 30 seconds to
initiate the next step.
XPress the previously programmed
transmitter button of the HomeLink ®integrated garage door opener repeatedly
in succession until the door opens.
The rolling code synchronization is then
complete.
Notes on programming the remote
control
Canadian radio frequency laws require a
"break" (or interruption) of the transmission
signals after broadcasting for a few seconds.
These signals may not therefore last long
enough for the integrated garage door opener
to recognize the signal during programming.
Comparable with Canadian law, some U.S.
garage door openers also have a built-in
"interruption".
If you live in Canada or have difficulties
programming the garage door opener
(regardless of where you live) when using the
programming steps (see above), proceed as
follows:
XPress and hold one of transmitter
buttons ; to ? of the integrated garage
door opener.
Indicator lamp : starts to flash yellow
after a short period.XRelease the transmitter button.XPress transmitter button B of the garage
door remote control and hold for two
seconds, then release for two seconds,
then press again and hold for two seconds.XRepeat this sequence on transmitter
button B of the garage door remote
control until indicator lamp : is green.
Repeat the process if indicator lamp :
turns red.XContinue with the other programming
steps (see above).
Problems when programming
If you are experiencing problems
programming the integrated garage door
opener on the rear-view mirror, take note of
the following instructions:
R check the transmission frequency of
garage door remote control A (usually
Features277Stowing and featuresZ

found on the reverse side of the remote
control).
The integrated garage door opener is
compatible with devices that can be
operated with units in a frequency range of
280 to 390 MHz.
R change the batteries in garage door remote
control A. This increases the probability
that garage door remote control A will
send a strong and precise signal to the
integrated garage door opener on the rear-
view mirror.
R when programming, hold garage door
remote control A at different distances
and angles from the transmitter button that
you are programming. Try different angles
at a distance between 2 and 12 inches (5
to 30 cm) or the same angle at varying
distances.
R if another remote control for the same
garage door drive is available, repeat the
same programming steps with this remote
control. Before you perform the steps of the
operation, make sure that there are new
batteries in the garage door remote
control.
R note that some remote controls only
transmit for a limited amount of time (the
indicator lamp on the remote control goes
out). Press the remote control button again
before it stops transmitting.
R align the antenna cable of the garage door
opener unit. This can improve signal
reception/transmission.
Opening/closing the garage door
Once programmed, the integrated garage
door opener will assume the function of the
garage door system's remote control. Please
also read the operating instructions for the
garage door system.
XTurn the SmartKey to position 2 in the
ignition lock.XPress transmitter button ;, = or ? in the
overhead control panel that you have
programmed to operate the garage door.
Garage door system with a fixed code:
indicator lamp : lights up green.
Garage door system with a rolling code:
indicator lamp : flashes green.
i
The transmitter will transmit a signal for
as long as the transmitter button is being
pressed. After a maximum of ten seconds,
transmission is terminated and indicator
lamp : flashes yellow. Press the
transmitter button again, if necessary.
Clearing the memory of the integrated
garage door opener on the rear-view
mirror
XTurn the SmartKey to position 2 in the
ignition lock.XPress transmitter buttons ; and ?.
The indicator lamp lights up yellow.XPress and hold transmitter buttons ;
and ? until the indicator lamp turns green.
i
Make sure that you clear the memory of
the integrated garage door opener before
selling the vehicle.
Compass
Calling up the compass
XPress the V or U button on the
multifunction steering wheel repeatedly
until the AIRMATIC/Compass menu
appears in the multifunction display.
The compass shows which direction the
vehicle is currently traveling in: N, NE , E , SE ,
S , SW , W or NW.278FeaturesStowing and features

Use care products and cleaning agents
recommended and approved by Mercedes-
Benz.GWARNING
Many cleaning products can be hazardous.
Some are poisonous, others are flammable.
Always follow the instructions on the
particular container. Always open your
vehicle's doors or windows when cleaning the
inside.
Never use fluids or solvents that are not
designed for cleaning your vehicle.
Always lock away cleaning products and keep
them out of reach of children.
! For cleaning your vehicle, do not use any
of the following:
R dry, rough or hard cloths
R abrasive cleaning agents
R solvents
R cleaning agents containing solvents
Do not scrub.
Do not touch the surfaces or protective
films with hard objects, e.g. a ring or ice
scraper. You could otherwise scratch or
damage the surfaces and protective film.
HEnvironmental note
Dispose of empty packaging and cleaning
cloths in an environmentally responsible
manner.
! Do not park the vehicle for an extended
period straight after cleaning it, particularly
after having cleaned the wheels with wheel
cleaner. Wheel cleaners could cause
increased corrosion of the brake discs and
brake pads/linings. For this reason, you
should drive for a few minutes after
cleaning. Braking heats the brake discs and
the brake pads/linings, thus drying them.
The vehicle can then be parked.
Exterior care
Automatic car washGWARNING
Braking efficiency is reduced after washing
the vehicle. This could cause an accident. For
this reason, you must drive particularly
carefully after washing the vehicle until the
brakes have dried.
You can wash the vehicle in an automatic car
wash from the very start.
! Never clean your vehicle in a Touchless
Automatic Car Wash as these use special
cleaning agents. These cleaning agents can
damage the paintwork or plastic parts.
If the vehicle is very dirty, pre-wash it before
cleaning it in an automatic car wash.
! In car washes with a towing mechanism,
make sure that the automatic transmission
is in transmission position N, otherwise the
vehicle could be damaged.
R Vehicles with a SmartKey:
Do not remove the SmartKey from the
ignition lock. Do not open the driver's
door or front-passenger door when the
engine is switched off. Otherwise, the
automatic transmission selects park
position P automatically and locks the
wheels. You can prevent this by shifting
the automatic transmission to N
beforehand.
R Vehicles with KEYLESS-GO:
Do not open the driver's door or front-
passenger door when the engine is
switched off. Otherwise, the automatic
transmission selects park position P
automatically and locks the wheels.
Observe the following to make sure that the
automatic transmission stays in position N:
288CareMaintenance and care

XMake sure the vehicle is stationary and the
ignition is switched off.XTurn the SmartKey to position
2 (Y page 145) in the ignition lock.
Use the SmartKey instead of the Start/
Stop button on vehicles with KEYLESS-GO.XDepress and hold the brake pedal.XShift the automatic transmission to
position N.XRelease the brake pedal.XRelease the parking brake.XSwitch off the ignition and leave the
SmartKey in the ignition lock.
! Make sure that:
R the side windows and the sliding sunroof
are fully closed.
R the ventilation/heating is switched off
(the OFF button has been pressed).
R the windshield wiper switch is in position
0 .
Otherwise, the vehicle might be damaged.
After using an automatic car wash, wipe off
wax from the windshield and the wiper
blades. This will prevent smears and reduce
wiping noises caused by residue on the
windshield.
Washing by hand
Carefully remove all deposits of road salt as
soon as possible when driving in winter.
Also, clean the insides of the wheels when
washing the underbody of the vehicle.
XDo not use hot water and do not wash the
vehicle in direct sunlight.XUse a soft car sponge for cleaning.XUse a gentle cleaning agent, e.g. a
Mercedes-Benz approved car shampoo.XWash down the vehicle with a gentle water
jet.XDo not point the water jet directly at the air
inlets.XUse plenty of water and rinse the sponge
frequently.XRinse the vehicle with clean water and dry
it thoroughly with a chamois.XDo not allow the cleaning agent to dry on
the paintwork.
Power washers
GWARNING
Do not use power washers with circular-jet
nozzles (dirt grinders) to clean your vehicle, in
particular the tires. You could otherwise
damage the tires and cause an accident.
! Always maintain a distance of at least
11.8 in (30 cm) between the vehicle and the
power washer nozzle. Information about
the correct distance is available from the
equipment manufacturer.
Move the power washer nozzle around
when cleaning your vehicle.
Do not aim directly at any of the following:
R tires
R door gaps, roof gaps, joints etc.
R electrical components
R battery
R connectors
R lights
R seals
R trim elements
R ventilation slots
Damaged seals or electrical components
can lead to leaks or failures.
Cleaning the wheels
! Do not use acidic wheel cleaning products
to remove brake dust. This could damage
wheel bolts and brake components.
! Do not park the vehicle for an extended
period straight after cleaning it, particularly
after having cleaned the wheels with wheel
cleaner. Wheel cleaners could cause
increased corrosion of the brake discs and
brake pads/linings. For this reason, you
should drive for a few minutes after
Care289Maintenance and careZ

Jump-startingGWARNING
Failure to follow these directions will cause damage to the electronic components, and can lead
to a battery explosion and severe injury or death.
Never lean over batteries while connecting or jump starting. You might get injured.
Battery fluid contains sulfuric acid. Do not allow this fluid to come in contact with eyes, skin or
clothing. In case it does, immediately flush affected area with water, and seek medical help if
necessary.
A battery will also produce hydrogen gas, which is flammable and explosive. Keep flames or
sparks away from battery, avoid improper connection of jumper cables, smoking, etc.
Attempting to jump start a frozen battery can result in it exploding, causing personal injury.
Read all instructions before proceeding.
! Avoid repeated and lengthy starting attempts. Otherwise, non-combusted fuel may
damage the catalytic converter 36
and create a risk of fire.
Do not use a rapid-charging device to start the engine.
Make sure the jumper cables are not damaged.
Make sure the jumper cables are not touching any other metal objects when they are
connected to the battery.
If your vehicle's battery is discharged, the engine can be jump-started from another vehicle
or from a second battery using jumper cables.
Observe the following points:
XThe battery is not accessible in all vehicles. If the other vehicle's battery is not accessible,
jump-start the vehicle using a second battery or a jump-starting device.XOnly jump-start the vehicle when the engine is cold and the catalytic converter system has
cooled down 37
.XDo not start the engine if the battery is frozen. Let the battery thaw first.XJump-starting may only be performed from batteries with a nominal voltage of 12 V.XOnly use jumper cables which have a sufficient cross-section and insulated terminal clamps.XMake sure that the jumper cables cannot come into contact with parts, such as the pulley
or the fan. These parts move when the engine is started and while it is running.XIf the battery is fully discharged, leave the battery that is being used to jump-start connected
for a few minutes before attempting to start. This charges the empty battery a little.
i Jumper cables and further information about jump-starting can be obtained from any
authorized Mercedes-Benz Center, for example.
XMake sure that the two vehicles do not touch.XApply the parking brake firmly.XShift the transmission to position P.36
Only vehicles with a gasoline engine.
37 Only vehicles with a gasoline engine.Jump-starting313Breakdown assistanceZ

Towing and tow-starting
Important safety notes
GWARNING
If you tow the vehicle, you must use a rigid
towing bar if:
R the engine is not running.
R there is a brake system malfunction.
R there is a malfunction in the power supply
or the vehicle's electrical system.
The power assistance for the steering and the
brake force booster do not work when the
engine is not running. You will need more
force to steer and brake, you may have to
depress the brake pedal with maximum force.
Before towing away, make sure that the
steering can be moved and is not locked.
If you tow or tow-start another vehicle, its
weight must not exceed the maximum
permissible gross vehicle weight of your
vehicle.
It is better to have the vehicle transported
than to have it towed.
! You may only tow the vehicle a maximum
distance of 30 miles (50 km). A towing
speed of 30 mph (50 km/h) must not be
exceeded.
For towing distances over 30 miles
(50 km), the vehicle must loaded onto a
transporter.
! Only secure the tow rope or tow bar at the
towing eyes. Otherwise, the vehicle could
be damaged.
! Do not use the towing eye for recovery,
as this could damage the vehicle. If in
doubt, recover the vehicle with a crane.
! When towing, pull away slowly and
smoothly. If the tractive power is too high,
the vehicles could be damaged.
! Do not tow with sling-type equipment.
This could damage the vehicle.
! When towing vehicles with KEYLESS-GO,
use the key instead of the Start/Stop
button. Otherwise, the automatic
transmission may shift to position P when
the driver's or front-passenger door are
opened, which could lead to damage to the
transmission.
! Vehicles with 4MATIC must not be towed
with either the front or the rear axle raised,
as doing so will damage the transmission.
If the vehicle has suffered transmission
damage, have it transported on a transporter
or trailer.
The automatic transmission must be in
position N when the vehicle is being towed.
The battery must be connected and charged.
Otherwise, you:
R cannot turn the SmartKey to position 2 in
the ignition lock
R cannot shift the automatic transmission to
position N
i Before the vehicle is towed, switch off the
automatic locking feature ( Y page 208).
You could otherwise be locked out when
pushing or towing the vehicle.
Installing/removing the towing eye
Installing the towing eye
Vehicles with a trailer tow hitch: if possible
secure the towing device on the trailer tow
hitch ( Y page 191).
XRemove the towing eye from the vehicle
tool kit ( Y page 296).GWARNING
The exhaust tail pipe may be hot. You could
burn yourself if you touch the tail pipe. Be
particularly careful when removing the rear
cover.
The mountings for the removable towing eyes
are located in the bumpers. They are at the
front and at the rear, under the covers.
Towing and tow-starting315Breakdown assistanceZ