2012 MERCEDES-BENZ R-Class reset

GWARNING
If the 42 indicator lamp does not illuminate or remains out with the weight of a
typical 12-month-old child in a standard child restraint or less, or is unoccupied, on the front-
passenger seat, do not transport a child on the front-passenger seat until the system has been
repaired.
PRE-SAFE ®
(preventative occupant
protection)GWARNING
The PRE-SAFE ®
system reduces the impact of
an accident on vehicle occupants, as long as
their seat belts have been fastened correctly.
Although your vehicle is equipped with a PRE-
SAFE ®
system, the possibility of injury in the
event of an accident cannot be ruled out. You
should therefore always drive carefully and
adapt your driving style to the prevailing road,
weather and traffic conditions.
PRE-SAFE ®
takes preemptive measures to
protect occupants in certain hazardous
situations.
PRE-SAFE ®
intervenes:
R in emergency braking situations when BAS
intervenes
R in critical driving situations, e.g. when
physical limits are exceed and the vehicle
understeers or oversteers severely
PRE-SAFE ®
takes the following measures
depending on the hazardous situation
detected:
R the front seat belts are pre-tensioned.
R on vehicles with memory function for the
front-passenger seat: the front-passenger
seat is adjusted if it is in an unfavorable
position.
R if the vehicle skids, the side windows are
closed so that only a small gap remains.
R on vehicles with a sliding sunroof: if the
vehicle skids, the sliding sunroof closes so
that only a small gap remains.
If the hazardous situation passes without
resulting in an accident, PRE-SAFE ®
slackens
the belt pretensioning. All settings made by
PRE-SAFE ®
can then be reversed.
If the seat belts are not released:XMove the backrest or seat back slightly, but
only when the vehicle is stationary.
The belt pretensioning is reduced and the
locking mechanism is released.GWARNING
Make sure that nobody can become trapped
as you adjust the seat.
! Make sure that there are no objects in the
footwell or behind the seats when resetting
the seats. There is a risk that the seats
and/or the objects could be damaged.
More information about seat-belt
adjustment, a convenience function
integrated into PRE-SAFE ®
, can be found in
the "Seat-belt adjustment" section
( Y page 54).
NECK-PRO head restraints/NECK-
PRO luxury head restraints
NECK-PRO head restraints/NECK-PRO luxury
head restraints increase protection of the
driver's and front-passenger's head and
neck. In the event of a rear collision of a
certain severity, the NECK-PRO head
restraints/NECK-PRO luxury head restraints
on the driver's and front-passenger seats are
moved forwards and upwards. This provides
better head support.
GWARNING
Do not attach any objects (e.g. a coat hanger)
to the NECK-PRO head restraints/NECK-PRO
luxury head restraints. Otherwise, the NECK-
Occupant safety49SafetyZ

PRO head restraints/NECK-PRO luxury head
restraints may not function properly and in
the event of a rear-end collision may not offer
the protection they are designed to provide.GWARNING
Seat or head restraint covers can cause a
malfunction when the NECK-PRO head
restraints/NECK PRO luxury head restraints
are activated or when the side impact air bags
are deployed, or they can prevent this
completely. The NECK-PRO head restraints/
NECK PRO luxury head restraints or side
impact air bags can therefore not provide the
intended protection. Do not use any seat or
head restraint covers.
If the NECK-PRO head restraints/NECK-PRO
luxury head restraints have been triggered in
an accident, reset the NECK-PRO head
restraints/NECK-PRO luxury head restraints
on the driver's and front-passenger seats
( Y page 50). Otherwise, the additional
protection will not be available in the event of
another rear-end collision. NECK-PRO head
restraints/NECK-PRO luxury head restraints
that have been triggered are moved forwards
and can no longer be adjusted.
GWARNING
For your protection, drive only with properly
positioned head restraints.
Adjust the head restraint so that it is as close
to the head as possible and the center of the
head restraint supports the back of the head
at eye level. This will reduce the potential for
injury to the head and neck in the event of an
accident or similar situation.
Resetting triggered NECK-PRO head
restraints
Important safety notes
GWARNING
For reasons of safety, have the NECK-PRO
head restraints/NECK-PRO luxury head
restraints checked at an authorized
Mercedes-Benz Center after a rear-end
collision.GWARNING
When pushing back the NECK-PRO head
restraint cushion, make sure your fingers do
not become caught between the head
restraint cushion and the cover. Failure to
observe this could result in injuries.
NECK-PRO head restraints
i Resetting the NECK-PRO head restraints
requires a lot of strength. If you have
difficulty resetting the NECK-PRO head
restraints, have this work carried out at a
qualified specialist workshop, e.g. an
authorized Mercedes-Benz Center.
XTilt the top of the NECK-PRO head restraint
cushion forwards in the direction of
arrow :.XPush the NECK-PRO head restraint cushion
down in the direction of arrow ; as far as
it will go.XFirmly push the NECK-PRO head restraint
cushion back in the direction of arrow =
until the cushion engages.XRepeat this procedure for the second
NECK-PRO head restraint.
NECK-PRO luxury head restraints
i If you have difficulty resetting the NECK-
PRO luxury head restraints, have this work
carried out at a qualified specialist
50Occupant safetySafety

workshop, e.g. an authorized Mercedes-
Benz Center.XRemove resetting tool : from the vehicle
document wallet.XSlide resetting tool : into guide ;
between the NECK-PRO luxury head
restraint and the rear cover of the head
restraint.XPush resetting tool : downwards until you
hear the head restraint deployment
mechanism engage.XPull out resetting tool :.XFirmly press the NECK-PRO luxury head
restraint cushion back = until it engages.XRepeat this procedure for the second
NECK-PRO luxury head restraint.XPut resetting tool : back into the vehicle
document wallet.
Seat belts
Important safety notes
The use of seat belts and infant and child
restraint systems is required by law in all 50
states, the District of Columbia, the U.S.
territories and all Canadian provinces.
Even where this is not the case, all vehicle
occupants should have their seat belts
fastened when the vehicle is in motion.
i For further information on infants and
children traveling in the vehicle and on
infant and child restraint systems, see
"Children in the vehicle" ( Y page 56).
GWARNING
Always fasten your seat belt before driving off.
Always make sure all of your passengers are
properly restrained. You and your passengers
should always wear seat belts.
Failure to wear and properly fasten and
position your seat belt greatly increases your
risk of injuries and their likely severity in an
accident.
If you are ever in an accident, your injuries can
be considerably more severe without your
seat belt properly buckled. Without your seat
belt buckled, you are much more likely to hit
the interior of the vehicle or be ejected from
it. You can be seriously injured or killed.
In the same crash, the possibility of injury or
death is lessened if you are properly wearing
your seat belt. The air bags can only protect
as intended if the occupants are properly
wearing their seat belts.
GWARNING
Never ride in a moving vehicle with the seat
backrest in an excessively reclined position as
this can be dangerous. You could slide under
the seat belt in a collision. If you slide under
it, the seat belt would apply force at the
abdomen or neck. That could cause serious
or even fatal injuries. The seat backrest and
seat belt provide the best restraint when the
wearer is in a position that is as upright as
possible and the seat belt is properly
positioned on the body.
GWARNING
Never let more people ride in the vehicle than
there are seat belts available. Make sure
everyone riding in the vehicle is correctly
restrained with a separate seat belt. Never
use a seat belt for more than one person at a
time.
GWARNING
Damaged seat belts or seat belts that have
been subjected to stress in an accident must
Occupant safety51SafetyZ

be replaced and their anchoring points must
also be checked.
Only use seat belts which have been approved
by Mercedes-Benz.
Do not make any modifications to the seat
belts. This can lead to unintended activation
of the ETDs or to their failure to activate when
necessary.
Do not bleach or dye seat belts as this may
severely weaken them. In a crash they may
not be able to provide adequate protection.
Have all work carried out only by qualified
technicians. Contact an authorized
Mercedes-Benz Center.
Correct use of the seat beltsGWARNING
USE SEAT BELTS PROPERLY
R Seat belts can only work when used
properly. Never wear seat belts in any other
way than as described in this section, as
that could result in serious injuries in the
event of an accident.
R Each occupant should wear their seat belt
at all times, because seat belts help reduce
the likelihood of and potential severity of
injuries in accidents, including rollovers.
The integrated restraint system includes
SRS (driver front air bag, front-passenger
front air bag, side impact air bags, window
curtain air bags for the side windows),
Emergency Tensioning Devices, seat belt
force limiters, and front seat knee bolsters.
The system is designed to enhance the
protection offered to properly belted
occupants in certain frontal (front air bags
and ETDs) and side (side impact air bags,
window curtain air bags, and ETDs) impacts
which exceed preset deployment
thresholds and in certain rollovers (window
curtain air bags and ETDs).
R Never wear the shoulder belt under your
arm, across your neck or off your shoulder.
In a frontal crash, your body would move
too far forward. That would increase the
chance of head and neck injuries. The seat
belt would also apply too much force to the
ribs or abdomen, which could severely
injure internal organs such as your liver or
spleen.
Adjust the seat belt so that the shoulder
section is located as close as possible to
the middle of the shoulder. It should not
touch the neck. Never pass the shoulder
portion of the seat belt under your arm. For
this purpose, you can adjust the height of
the seat belt outlet.
R Position the lap belt as low as possible on
your hips and not across the abdomen. If
the lap belt is positioned across your
abdomen, it could cause serious injuries in
a crash.
R Never wear seat belts over rigid or
breakable objects in or on your clothing,
such as eyeglasses, pens, keys etc., as
these might cause injuries.
R Make sure the seat belt is always routed
snugly. Take special care of this when
wearing loose clothing.
R Never use a seat belt for more than one
person at a time. Do not fasten a seat belt
around a person and another person or
other objects at the same time.
R Seat belts should not be worn twisted. In a
crash, you would not have the full width of
the seat belt to distribute impact forces.
The twisted seat belt against your body
could cause injuries.
R Pregnant women should also always use a
lap-shoulder belt. The lap belt portion
should be positioned as low as possible on
the hips to avoid any possible pressure on
the abdomen.
R Place the seat backrest in a position that is
as upright as possible.
R Check your seat belt during travel to make
sure it is properly positioned.
R Never place your feet on the instrument
panel, dashboard, or on the seat. Always52Occupant safetySafety

Resetting the side windows
You must reset each side window if:
R the battery has been disconnected or has
become discharged.
R the side window opens again slightly after
being closed fully.
R the side window can no longer be fully
opened or closed.XClose all the doors.XTurn the SmartKey to position 1 or 2 in the
ignition lock.XPull the corresponding switch on the door
control panel until the side window is
completely closed. ( Y page 86)XHold the switch for an additional second.
If the side window opens again slightly:
XImmediately pull the corresponding switch
on the door control panel until the side
window is completely closed ( Y page 86).XHold the switch for an additional second.XIf the corresponding side window remains
closed after the button has been released,
the side window has been reset correctly.
If this is not the case, repeat the steps
above again.
Problems with the side windows
Problem: a side window cannot be closed
because it is blocked by objects, e.g.
leaves in the window guide.
XRemove the objects.XClose the side window.
Problem: a side window cannot be closed
and you cannot see the cause.
GWARNING
Closing the side windows with increased force
or without the anti-entrapment feature could
lead to serious or even fatal injury. Make sure
that nobody can become trapped when
closing the side windows.
If a side window is obstructed during closing
and reopens again slightly:XImmediately after the window blocks, pull
the corresponding switch again until the
side window has closed.
The side window is closed with increased
force.
If a side window is obstructed again during
closing and reopens again slightly:
XImmediately after the window blocks, pull
the corresponding switch again until the
side window has closed.
The side window is closed without the anti-
entrapment feature.GWARNING
Pulling and holding the switch to close the
door window immediately after it had been
blocked two times will cause the door window
to close without the anti-entrapment feature
for as long as you hold the switch.
Sliding sunroof
Important safety notes
Your vehicle may be equipped with a sliding
sunroof or a panorama roof with power tilt/
sliding panel. In the following section, the
term "sliding sunroof" refers to both types of
sliding sunroof.
GWARNING
When opening or closing the sliding sunroof,
make sure that there is no danger of anyone
being harmed by the opening/closing
procedure.
The sliding sunroof is equipped with
automatic operation and the anti-entrapment
feature. If the movement of the sliding sunroof
is blocked during the closing procedure, the
sliding sunroof will stop and open slightly.
The sliding sunroof operates differently when
the sliding sunroof switch is pressed and held.
See the "Problems with the sliding sunroof"
section for more details.
Sliding sunroof89Opening/closingZ

The opening/closing procedure of the sliding
sunroof can be immediately halted by
releasing the sliding sunroof switch or, if the
sliding sunroof switch was moved past the
resistance point and released, by moving the
sliding sunroof switch in any direction.GWARNING
The sliding sunroof is made out of glass. In the
event of an accident, the glass may shatter.
This may result in an opening in the roof.
In a vehicle rollover, occupants not wearing
their seat belts or not wearing them properly
may be thrown out of the opening. Such an
opening also presents a potential for injury for
occupants wearing their seat belts properly,
as entire body parts or portions of them may
protrude from the passenger compartment.
! Only open the sliding sunroof if it is free
of snow and ice. Otherwise, malfunctions
may occur.
Do not allow anything to protrude from the
sliding sunroof. Otherwise, the seals could
be damaged.
! The weather can change abruptly. It could
start to rain or snow. Make sure that the
sliding sunroof is closed when you leave the
vehicle. The vehicle electronics can be
damaged if water enters the vehicle
interior.
i Resonance noises can occur in addition
to the usual airflow noises when the sliding
sunroof is open. They are caused by minor
pressure fluctuations in the vehicle interior.
Change the position of the sliding sunroof
or open a side window slightly to reduce or
eliminate these noises.
Operating the sliding sunroof
Opening and closing
i You can continue to operate the sliding
sunroof after switching off the engine or
removing the SmartKey from the ignition
lock. This function is available for up to five
minutes or until the driver's or front-
passenger door is opened.
Overhead control panel
:To raise;To open=To close/lowerXTurn the SmartKey to position 1 or 2 in the
ignition lock.XPress or pull the 2 switch in the
corresponding direction.
i If you press the 2 switch beyond the
point of resistance, an automatic opening/
closing process is started in the
corresponding direction. You can stop
automatic operation by operating the
switch again.
The sun protection cover automatically opens
along with the sliding sunroof. You can open
or close the sun protection cover manually
when the sliding sunroof is raised or closed.
Resetting
Reset the sliding sunroof if it does not move
smoothly, or if the battery has been
disconnected or has become discharged.
XRemove the SmartKey from the ignition
lock or select position 0 (KEYLESS-GO).XRemove the fuse for the sliding sunroof
from the fuse box. To find out where the
fuse is located, refer to the fuse allocation
chart in the vehicle tool kit ( Y page 296).XReinsert the fuse.90Sliding sunroofOpening/closing

XTurn the SmartKey to position 2 in the
ignition lock.XRaise the sliding sunroof fully at the rear
( Y page 90).XKeep the 2 switch pressed for another
second.XMake sure that the sliding sunroof can be
fully opened and closed again (Y page 90).XIf this is not the case, repeat the steps
above again.
! If the sliding sunroof still cannot be
opened or closed fully after resetting,
contact a qualified specialist workshop.
Operating the panorama roof with
power tilt/sliding panel
Opening and closing
Overhead control panel
:To raise;To open=To close/lower
The panorama roof with power tilt/sliding
panel can only be operated when the roller
sunblind is open.
XTurn the SmartKey to position 1 or 2 in the
ignition lock.XPush or pull the 2 switch in the
corresponding direction.
i When opening the panorama roof with
power tilt/sliding panel, you can initiate the
automatic opening process. To do so, press
the 2 switch briefly beyond the point of
resistance in the direction of arrow ;. By
pressing again, the automatic opening
process can be stopped.
The automatic opening feature is available
only when the panorama roof with power
tilt/sliding panel is closed.
Operating the panorama roof with
power tilt/sliding panel roller
sunblinds
General notes
The roller sunblinds shield the vehicle interior
from sunlight. The two roller sunblinds can
only be opened and closed together when the
panorama roof with power tilt/sliding panel
is closed.
GWARNING
When extending the roller sunblinds, make
sure no one is in danger of being injured by
the extending procedure. The extending of the
roller sunblinds can be immediately halted by
releasing the switch.
Opening and closing
Overhead control panel
:To open;To open=To closeXTurn the SmartKey to position 1 or 2 in the
ignition lock.XPress or pull the 2 switch in the
corresponding direction.Sliding sunroof91Opening/closingZ

iWhen opening the roller sunblinds, you
can initiate an automatic opening process.
To do so, press the 2 switch briefly
beyond the point of resistance in the
direction of arrow ;. Operate the switch
again to stop the automatic opening
process.
Resetting the panorama roof with
power tilt/sliding panel and the roller
sunblinds
Reset the panorama roof with power tilt/
sliding panel and the roller sunblinds if the
panorama roof with power tilt/sliding panel
or the roller sunblinds do not move smoothly.
The panorama roof with power tilt/sliding
panel and the roller sunblinds must also be
reset if the battery was disconnected or
discharged.
XRemove the SmartKey from the ignition
lock or select position 0 (KEYLESS-GO).XRemove the fuse for the panorama roof
with power tilt/sliding panel from the fuse
box. To find out where the fuse is located,
refer to the fuse allocation chart in the
vehicle tool kit ( Y page 296).XReinsert the fuse.XTurn the SmartKey to position 1 or 2 in the
ignition lock.XClose the roller sunblinds fully
( Y page 91).XKeep the 2 switch pressed for another
second.XOpen the roller sunblinds fully (Y page 91).XKeep the 2 switch pulled for an
additional second.XClose the panorama roof with power tilt/
sliding panel fully ( Y page 91).XKeep the 2 switch pressed for another
second.XMake sure that the panorama roof with
power tilt/sliding panel and the rollersunblinds can be fully opened again
( Y page 91).XIf this is not the case, repeat the steps
above again.
! If the panorama roof with power tilt/
sliding panel and the roller sunblind cannot
be fully opened or closed after resetting,
contact a qualified specialist workshop.
Problems with the sliding sunroof
Your vehicle may be equipped with a sliding
sunroof or a panorama roof with power tilt/
sliding panel. In the following section, the
term "sliding sunroof" refers to both types of
sliding sunroof.
Problem: the sunroof cannot be closed
and you cannot see the cause.
GWARNING
You could be severely or even fatally injured
when closing the sliding sunroof with
increased closing force or if the anti-
entrapment feature is deactivated. Make sure
that nobody can become trapped when
closing the sliding sunroof.
If the sliding sunroof is obstructed during
closing and reopens again slightly:
XImmediately after the sliding sunroof
blocks, pull the 2 switch in the
overhead control panel down to the point
of resistance and hold it until the sliding
sunroof is closed.
The sliding sunroof is closed with increased
force.
If the sliding sunroof is obstructed again
during closing and reopens again slightly:
XImmediately after the sliding sunroof
blocks, pull the 2 switch in the
overhead control panel down to the point
of resistance and hold it until the sliding
sunroof is closed.
The sliding sunroof is closed without the
anti-entrapment feature.92Sliding sunroofOpening/closing