2012 MERCEDES-BENZ R-Class page 1

Door control panelFunctionPage:Opens the door80;%& Unlocks/locks
the vehicle
80
=7 Adjusts the exterior
mirrors
110
?Z ö\ Selects the
exterior mirror, electrically
folds the exterior mirrors
in/out
110
AW Opens/closes the
side windows
86
Bn Activates/
deactivates the override
feature for the side
windows in the rear
compartment
63
C± Opens/closes the
hinged power side windows
87
Dq Opens/closes the
tailgate
84
Door control panel35At a glance

Useful information
i This Operator's Manual describes all
models and all standard and optional
equipment of your vehicle available at the
time of publication of the Operator's
Manual. Country-specific differences are
possible. Please note that your vehicle may
not be equipped with all features
described. This also applies to safety-
related systems and functions.
i Please read the information on qualified
specialist workshops ( Y page 24).
Occupant safety
Overview of occupant safety
In this section, you will learn the most
important facts about the restraint system
components of the vehicle.
The restraint system consists of:
R seat belts
R child restraint systems
R LATCH-type (ISOFIX) child seat anchors
Additional protection is provided by:
R SRS (Supplemental Restraint System)
R NECK-PRO head restraints/NECK-PRO
luxury head restraints
R PRE-SAFE ®
R Air bag system components with:
- PASSENGER AIR BAG OFF indicator lamp
- front-passenger seat with Occupant
Classification System (OCS)
The different air bag systems work
independently of each other. The protective
functions of the system work in conjunction
with each other. Not all air bags are deployed
in an accident.
GWARNING
Modifications to or work improperly
conducted on restraint system components
or their wiring, as well as tampering with
interconnected electronic systems, can lead
to the restraint systems no longer functioning
as intended.
Air bags or Emergency Tensioning Devices
(ETDs), for example, could deploy
inadvertently or fail to deploy in accidents
although the deceleration threshold for air
bag deployment is exceeded. Therefore,
never modify the restraint systems. Do not
tamper with electronic components or their
software.
i See "Children in the vehicle"
( Y page 56) for more information on
infants and children traveling with you in
the vehicle and restraints for infants and
children.
SRS (Supplemental Restraint System)
Introduction
SRS consists of:
R the + SRS warning lamp
R air bags
R air bag control unit (with crash sensors)
R Emergency Tensioning Devices
R belt force limiters
SRS reduces the risk of occupants coming
into contact with the vehicle's interior in the
event of an accident. It can also reduce the
effect of the forces to which occupants are
subjected during an accident.
SRS warning lamps
SRS functions are checked regularly when
you switch on the ignition and when the
engine is running. Therefore, malfunctions
can be detected in good time.
The + SRS warning lamp in the instrument
cluster lights up when the ignition is switched
on. It goes out no later than a few seconds
after the engine is started.
38Occupant safetySafety

It is important for your safety and that of your
passenger to have deployed air bags replaced
and to have any malfunctioning air bags
repaired. This will help to make sure the air
bags continue to perform their protective
function for the vehicle occupants in the
event of a crash.
Front air bags
The front air bags increase protection for the
driver's and front-passenger's head and
chest.
Driver's air bag : deploys in front of the
steering wheel; front-passenger front air
bag ; deploys in front of and above the glove
box.
They are deployed:
R in the event of certain frontal impacts
R if the system determines that air bag
deployment can offer additional protection
to that provided by the seat belt
R if the seat belt is fastened
R independently of other air bags in the
vehicle
If the vehicle overturns, the front air bags are
generally not deployed unless the system
detects high vehicle deceleration in a
longitudinal direction.
Your vehicle has adaptive, two-stage front air
bags. In the event of a collision, the air bag
control unit evaluates the vehicle
deceleration. In the first deployment stage,
the front air bag is filled with enough
propellant gas to reduce the risk of injuries.
The front air bag is fully deployed if a second
deployment threshold is exceeded within a
few milliseconds.
The deployment of the front-passenger front
air bag is also influenced by the weight
category of the front passenger, which is
determined by the Occupant Classification
System (OCS) ( Y page 44).
The lighter the passenger side occupant, the
higher the vehicle deceleration rate required
(predicted at the start of the impact) for
second stage inflation of the front-passenger
front air bag. In the second stage, the front
air bags are inflated with the maximum
amount of propellant gas available.
The front air bags are not deployed in
situations where a low impact severity is
predicted. You will then be protected by the
fastened seat belt.
The front-passenger front air bag will only
deploy if:
R the system, based on the OCS weight
sensor readings, detects that the front-
passenger seat is occupied.
R
R the air bag control unit predicts a high
impact severity.
Side impact air bagsGWARNING
The pressure sensors for side impact air bag
control are located in the doors. Do not
modify any components of the doors or door
trim panels including, for example, the
addition of door speakers.
Improper repair work on the doors or the
modification or addition of components to the
doors create a risk of rendering the side
impact air bags inoperative or causing
unintended air bag deployment. Work on the
doors must therefore only be performed by
qualified technicians. Contact an authorized
Mercedes-Benz Center.
42Occupant safetySafety

being up to or less than the weight of a typical
12-month-old child in a standard child
restraint, the 42 indicator lamp
will illuminate when the engine is started and
remain illuminated. This indicates that the
front passenger front air bag is deactivated.
When the OCS senses that the front
passenger seat is classified as being empty,
the 42 indicator lamp will
illuminate when the engine is started and
remain illuminated. This indicates that the
front passenger front air bag is deactivated.
When the OCS senses that the front
passenger seat occupant is classified as
being heavier than the weight of a typical 12-
month-old child seated in a standard child
restraint or as being a small individual (such
as a young teenager or a small adult), the
42 indicator lamp will illuminate
for approximately 6 seconds when the engine
is started. Depending on occupant weight
sensor readings from the seat, it will then
remain illuminated or go out. With the
42 indicator lamp illuminated,
the front passenger front air bag is
deactivated. With the 42
indicator lamp out, the front passenger front
air bag is activated.
When the OCS senses that the front
passenger seat occupant is classified as an
adult or someone larger than a small
individual, the 42 indicator lamp
will illuminate for approximately six seconds
when the engine is started and then go out.
This indicates that the front passenger front
air bag is activated.
If the 42 indicator lamp is
illuminated, the front passenger front air bag
is deactivated and will not be deployed.If the 24 indicator lamp is not
illuminated, the front passenger front air bag
is activated and will be deployed
R in the event of certain frontal impacts
R if the impact exceeds a predetermined
triggering threshold
R independently of the side impact air bags
If the front passenger front air bag is
deployed, the rate of inflation will be
influenced by
R the rate of vehicle deceleration as assessed
by the air bag control unit
R the front passenger's weight category as
identified by the OCS
For further information, see "air bag display
messages" ( Y page 220).GWARNING
According to accident statistics, children are
safer when properly restrained on the rear
seats than on the front-passenger seat. Thus,
we strongly recommend that children be
placed in the rear seats whenever possible.
Regardless of seating position, children 12
years old and under must be seated and
properly secured in an appropriately sized
child restraint system or booster seat
recommended for the size and weight of the
child.
The infant or child restraint system must be
properly secured with the vehicle's seat belt,
the seat belt and Top Tether strap, or lower
anchors and Top Tether strap, fully in
accordance with the child seat
manufacturer's instructions.
Occupants, especially children, should always
sit as upright as possible, wear the seat belt
properly and use an appropriate sized infant
restraint, toddler restraint, or booster seat
recommended for the size and weight of the
child.
Occupant safety45SafetyZ

GWARNING
If the red + SRS warning lamp in the
instrument cluster and the 42
indicator lamp light up simultaneously, the
OCS is malfunctioning. The front passenger
front air bag will be deactivated in this case.
Have the system checked by qualified
technicians as soon as possible. Contact an
authorized Mercedes-Benz Center.
Only have the seat repaired or replaced at an
authorized Mercedes-Benz Center.
In order to ensure proper operation of the air
bag system and OCS:
R Do not place more than 4.4 lb (2 kg) into the
parcel net on the rear of the front
passenger seat. Otherwise, the OCS may
not be able to properly approximate the
occupant weight category.
R Do not place objects under and/or around
the front passenger seat.
R Do not hang anything from or attach any
items to the seats.
R do not store any objects, such as books,
between the front passenger seat and the
center console or the front-passenger door.
R Do not move the front passenger seat
backwards against rigid objects.
R Sit with the seat belt properly fastened in a
position that is as upright as possible with
your back against the seat backrest.
R When seated, a passenger should not
position him/herself in such a way as to
cause the passenger's weight to be lifted
from the seat cushion as this may result in
the OCS being unable to correctly
approximate the passenger's weight
category.
R Read and observe all warnings in this
chapter.
System self-test
The 42 indicator lamp
illuminates when you:
R turn the SmartKey to position 1 or 2 in the
ignition lock
R press the KEYLESS-GO Start/Stop button
once or twice
If an adult occupant is properly sitting on the
passenger seat and the OCS classifies the
occupant as an adult, the 42
indicator lamp illuminates and goes out again
after approximately 6 seconds.
If the seat is not occupied and the OCS
classifies the front passenger seat as being
unoccupied, the 42 indicator
lamp will illuminate and not go out.
GWARNING
If the 4 2 indicator lamp does
not illuminate, the system is not functioning.
You must contact an authorized Mercedes-
Benz Center before seating any child on the
front passenger seat.
For more information, see "Problems with the
Occupant Classification System"
( Y page 48).
GWARNING
Never place anything between seat cushion
and child seat (e.g. a pillow), since it reduces
the effectiveness of the OCS. The underside
and rear side child restraint system must be
placed entirely on the seat cushion and the
backrest of the front-passenger seat
backrest.
If necessary, adjust the tilt of the passenger
seat backrest.
An incorrectly mounted child seat could cause
injuries to the child in case of an accident,
instead of increasing protection for the child.
Follow the manufacturer's instructions for
installation of child restraint systems.
Occupant safety47SafetyZ

Problems with the occupant classification systemProblemPossible causes/consequences and M SolutionsThe 42
indicator lamp
illuminates and
remains illuminated.
The person on the
front-passenger seat:
R has the weight of a
typical adult
R has been determined
by the system not to
be a child.The OCS is malfunctioning.XHave the OCS checked as soon as possible at an authorized
Mercedes-Benz Center.XObserve the additional display messages in the multifunction
display ( Y page 220).GWARNING
If the 42 indicator lamp illuminates and remains illuminated when the weight of a
typical adult or someone larger than a small individual has been detected on the passenger seat,
the system then determines the occupant cannot be a child. Do not allow any occupant to use
the passenger seat until the system has been repaired.
ProblemPossible causes/consequences and M SolutionsThe 42
indicator lamp does not
illuminate and/or does
not remain illuminated.
The front-passenger
seat is:
R unoccupied
R occupied with a
weight up to or less
than a typical 12-
month-old child in a
standard child
restraint systemThe OCS is malfunctioning.XMake sure there is nothing between the seat cushion and the
child seat.XCheck the installation of the child restraint system.XMake sure that no objects are applying additional weight onto
the seat.XMake sure there are no objects applying additional force to the
seat. Head restraints that press against the roof or books that
are behind or trapped between the seat, for example, apply
additional force to the seat. The OCS senses such forces as
additional weight.XIf the 42 indicator lamp does not illuminate, have
the OCS checked as soon as possible at an authorized
Mercedes-Benz Center. Do not transport a child on the front-
passenger seat as long as the OCS is not functioning.XObserve the additional display messages in the multifunction
display ( Y page 220).48Occupant safetySafety

GWARNING
If the 42 indicator lamp does not illuminate or remains out with the weight of a
typical 12-month-old child in a standard child restraint or less, or is unoccupied, on the front-
passenger seat, do not transport a child on the front-passenger seat until the system has been
repaired.
PRE-SAFE ®
(preventative occupant
protection)GWARNING
The PRE-SAFE ®
system reduces the impact of
an accident on vehicle occupants, as long as
their seat belts have been fastened correctly.
Although your vehicle is equipped with a PRE-
SAFE ®
system, the possibility of injury in the
event of an accident cannot be ruled out. You
should therefore always drive carefully and
adapt your driving style to the prevailing road,
weather and traffic conditions.
PRE-SAFE ®
takes preemptive measures to
protect occupants in certain hazardous
situations.
PRE-SAFE ®
intervenes:
R in emergency braking situations when BAS
intervenes
R in critical driving situations, e.g. when
physical limits are exceed and the vehicle
understeers or oversteers severely
PRE-SAFE ®
takes the following measures
depending on the hazardous situation
detected:
R the front seat belts are pre-tensioned.
R on vehicles with memory function for the
front-passenger seat: the front-passenger
seat is adjusted if it is in an unfavorable
position.
R if the vehicle skids, the side windows are
closed so that only a small gap remains.
R on vehicles with a sliding sunroof: if the
vehicle skids, the sliding sunroof closes so
that only a small gap remains.
If the hazardous situation passes without
resulting in an accident, PRE-SAFE ®
slackens
the belt pretensioning. All settings made by
PRE-SAFE ®
can then be reversed.
If the seat belts are not released:XMove the backrest or seat back slightly, but
only when the vehicle is stationary.
The belt pretensioning is reduced and the
locking mechanism is released.GWARNING
Make sure that nobody can become trapped
as you adjust the seat.
! Make sure that there are no objects in the
footwell or behind the seats when resetting
the seats. There is a risk that the seats
and/or the objects could be damaged.
More information about seat-belt
adjustment, a convenience function
integrated into PRE-SAFE ®
, can be found in
the "Seat-belt adjustment" section
( Y page 54).
NECK-PRO head restraints/NECK-
PRO luxury head restraints
NECK-PRO head restraints/NECK-PRO luxury
head restraints increase protection of the
driver's and front-passenger's head and
neck. In the event of a rear collision of a
certain severity, the NECK-PRO head
restraints/NECK-PRO luxury head restraints
on the driver's and front-passenger seats are
moved forwards and upwards. This provides
better head support.
GWARNING
Do not attach any objects (e.g. a coat hanger)
to the NECK-PRO head restraints/NECK-PRO
luxury head restraints. Otherwise, the NECK-
Occupant safety49SafetyZ

PRO head restraints/NECK-PRO luxury head
restraints may not function properly and in
the event of a rear-end collision may not offer
the protection they are designed to provide.GWARNING
Seat or head restraint covers can cause a
malfunction when the NECK-PRO head
restraints/NECK PRO luxury head restraints
are activated or when the side impact air bags
are deployed, or they can prevent this
completely. The NECK-PRO head restraints/
NECK PRO luxury head restraints or side
impact air bags can therefore not provide the
intended protection. Do not use any seat or
head restraint covers.
If the NECK-PRO head restraints/NECK-PRO
luxury head restraints have been triggered in
an accident, reset the NECK-PRO head
restraints/NECK-PRO luxury head restraints
on the driver's and front-passenger seats
( Y page 50). Otherwise, the additional
protection will not be available in the event of
another rear-end collision. NECK-PRO head
restraints/NECK-PRO luxury head restraints
that have been triggered are moved forwards
and can no longer be adjusted.
GWARNING
For your protection, drive only with properly
positioned head restraints.
Adjust the head restraint so that it is as close
to the head as possible and the center of the
head restraint supports the back of the head
at eye level. This will reduce the potential for
injury to the head and neck in the event of an
accident or similar situation.
Resetting triggered NECK-PRO head
restraints
Important safety notes
GWARNING
For reasons of safety, have the NECK-PRO
head restraints/NECK-PRO luxury head
restraints checked at an authorized
Mercedes-Benz Center after a rear-end
collision.GWARNING
When pushing back the NECK-PRO head
restraint cushion, make sure your fingers do
not become caught between the head
restraint cushion and the cover. Failure to
observe this could result in injuries.
NECK-PRO head restraints
i Resetting the NECK-PRO head restraints
requires a lot of strength. If you have
difficulty resetting the NECK-PRO head
restraints, have this work carried out at a
qualified specialist workshop, e.g. an
authorized Mercedes-Benz Center.
XTilt the top of the NECK-PRO head restraint
cushion forwards in the direction of
arrow :.XPush the NECK-PRO head restraint cushion
down in the direction of arrow ; as far as
it will go.XFirmly push the NECK-PRO head restraint
cushion back in the direction of arrow =
until the cushion engages.XRepeat this procedure for the second
NECK-PRO head restraint.
NECK-PRO luxury head restraints
i If you have difficulty resetting the NECK-
PRO luxury head restraints, have this work
carried out at a qualified specialist
50Occupant safetySafety