Av
oice conn ection isestablished between
the Mercedes-B enzCustomer Assistance
Center andthevehicle occupant s.
X Descr ibethe type ofassistance needed.
The Mercedes-B enzCustomer Assistance
Center eithersends aquali fiedMercedes-
Benz techn icianororganizes foryour vehicle
to be trans ported tothe nearest authorized
Mercedes-B enzCenter. Youmay becharged
for services suchasrepair workand/or
towing. Further detailsareavaila bleinyour
mbrace manual. i The
mbrace systemfailedtoinitiate a
Roadside Assistancecallif:
R the indicator lampinRoadside
Assist ancebutton :isflashing
cont inuously.
R no voice connection tothe Mercedes-
Benz Customer AssistanceCenter was
established.
This may bebecause thecorrespon ding
mobile phonenetwork isnot availa ble.
The Call
Failed message
appearsinthe
multifunct iondisplay .
X To end acall: press the~ button onthe
mul tifunctio nstee ring wheel.
or
X Pre ssthe corr espo ndi ng button forend ing
a ph one callon the audio sy ste mo ron
COMA ND.
MB Info callbutton X
Pre ssand hold MBInfo call button: for
mor eth an two seconds.
This initiate sa call totheMer cedes-Ben z
Cust omerAssistance Center.Theindicator
lamp inMB Info callbutton :flashes while
the conn ection isbeing established .The Connecting Call message
appearsinthe
multifunction display.The audi ooutput is
muted.
If aconn ection canbeestablished, the Call
Connected message
appearsinthe
multifunction display.
If acellula rphone network isavaila bleand
there issufficient GPSreception, thembrace
system transmit sdata tothe Mercedes-Ben z
Customer AssistanceCenter, forexample:
R current location ofthe vehicle
R vehicle identification number i
The
displa yof the audi osystem or
COMAND showsthatanmbrace callis
active. During thecall, youcan change to
the navigation menubypressing theNAVI
button onCOMAND, forexample.
Voice output isnot availa ble.
Av oice conn ection isestablished between
the Mercedes-B enzCustomer Assistance
Center andthevehicle occupant s.You can
obtain informat iononhow tooperate your
vehicle's systems, onthe location ofthe
nearest authorized Mercedes-B enzCenter,
and onfurther products andservices offered
by Mercedes-B enzUSA .
Further detailsonthe mbrace systemcanbe
found under http://www.mbusa. com22
.
Log inunder "Owners Online". i The
mbrace systemfailedtoinitiate an
MB Info callif:
R the indicator lampinMB Info call
button :isflashing continuously.
R no voice connection tothe Mercedes-
Benz Customer AssistanceCenter was
established.
22 USA only. 302
Featur
esStowing and features
This
may bebecause thecorrespon ding
mobile phonenetwork isnot availab le.
The Call
Failed message
appearsinthe
multifunct iondisplay .
X To end acall: press the~ button onthe
mul tifunctio nstee ring wheel.
or
X Pre ssthe corr espo ndi ng button forend ing
a ph one callon the audio sy ste mo ron
COMA ND.
Call prior ity When
servicecall sare active, e.g. Roadsi de
As sist anc eor MB Info call s,an eme rgency
call can still be initia ted. Inthis cas e,an
eme rgencycall willtakeprio rityand override
all other active calls.
The indicat orlamp oftheres pec tive but ton
flas hes untilth ecall isen ded. Aneme rgency
call can onlybe term inat edbytheMer cedes-
Ben zCust omerAs sist anc eCen ter. All other
call scan beended bypre ssin gth e~
but tono nthe multifunction steeringwheelor
the corresponding buttonforending a
telephone callonthe audi osystem oron
COMAND. i
If
an mbrace callisinitiated, audiooutput
is muted. Themobile phoneisno longer
conn ected toCOMAND. However,ifyou
want touse your mobile phone, we
recommen dthat youdothis only when the
vehicle isstationary andinasafe location.
Dow nloading destinations i
Inform
ationonthe componen tsand
operating principles ofCOMAND canbe
found inthe separate COMAND operating
instruct ions. i
You
canonly usetheDestin ation
Download functionifthe vehicle is
equipp edwith anavigation system.
Destin ationDownload givesyouaccess toa
database withover 15million pointsof
interest (POIs)/important destinationsthatcan
bedownloaded ontothenavigation
system ofyour vehicle. Ifyou know the
destination, youcan download theaddress or
obtain thelocation ofpoints ofinterest
(POIs)/important destinationsinthe
surrounding area.
You areprompted toconfirm routeguidance
to the address entered.
The system calculates theroute and
subsequ entlystarts theroute guidancewith
the address entered. i
If
you select No ,
the address canbestored
in the address book. i
The
Destin ationDownload functionis
availa bleifthe corresponding mobile
phone network isavaila bleand data
transf erispossible.
Route Assistance
This service ispart ofthe mbrace PLUS
Package andcannot bepurchased
separately. i
You
canalso usetheRoute Assistanc e
funct ionifyour vehicle isnot equipp edwith
a navigation system.
Within theframework ofthis service, you
receive aprofessional andreliabl eform of
navigation supportwithouthavingtoleave
your vehicle.
The customer servicerepresentat ive
determines asuitable drivingroutebased on
your current vehicleposition andthedesired
destination andguides youlivethrough the
current sections ofthe route.
Search &Send "Sear
ch&Sen d"isadest inationentry
ser vice.You canfindfurt her inform ationon
"Sear ch&S end" inthe separate COMAND
operatin ginst ruct ions. Featur
es
303Stowing and features Z
