2012 MERCEDES-BENZ M-Class check engine

Problems
withtheengine Problem Possible
causes/co nsequences andM Solutions
The
engine doesnot
start. Thestarter motor
can beheard. R
There isamalfunction inthe engine electron ics.
R There isamalfunction inthe fuel supply .
X Try tostart theengine again(Ypage 140). Avoid excessively
long andfrequent attemptsto start theengine asthese willdrain
the battery.
If the engine doesnotstart after several attempt s:
X Consult aqual ified specialist workshop, e.g.anauthorized
Mercedes-B enzCenter. The
engine doesnot
start. Youcannot hear
the starter motor. The
on-board voltageistoo low because thebattery istoo weak
or discharged.
X Jump-start thevehicle (Ypage 341).
If the engine doesnotstart despite attemptsto jump-st artit:
X Consult aqual ified specialist workshop, e.g.anauthorized
Mercedes-B enzCenter. The
starter motorwasexposed toathermal loadthatwastoohigh.
X Allow thestarter motortocool down forapproximately two
minutes.
X Try tostart theengine again.
If the engine stilldoes notstart:
X Consult aqual ified specialist workshop, e.g.anauthorized
Mercedes-B enzCenter. The
engine isnot
running smoothly and
is misfiring. There
isamalfunction inthe engine electron icsoramechanical
componen tof the engine management system.
X Only depress theaccelerator pedalslightly.
X Have thecause rectifiedimmediately ataqual ified specialist
workshop, e.g.anauthorized Mercedes-B enzCenter.
Otherwise, non-combusted fuelmay getinto thecatalytic
conv erter anddamage it. The
coolant
temperature gauge
shows avalue above
248 ‡(120 †). The
coolant levelistoo low. Thecoolant istoo hotand theengine
is no longer beingcooled sufficiently.
X Stop assoon aspossible andallow theengine andthecoolant
to cool down.
X Check thecoolant level(Ypage 315). Observe thewarning
notes asyou dosoand add coolant ifnecessary. Driving
143Driving and parking Z

Trans
mission pos ition s B
Park
position
Do not shiftthe transmi ssion into
po sitio nP(Y page 155) unless the
veh icleis sta tionar y.The parking
lo ck sho uld not beused asabra ke
wh en parking .In additio nto
eng aging the parking lock, you
mu stalwa ysapplythe electri c
pa rking braketosec urethe
veh icle.
If the vehicleelectro nicsare
ma lfunctio ning,the transmi ssion
ma ybe locked inpo sitio nP. Hav e
the vehicleelectro nicschecked at
a qu alifi ed speci alistw orkshop,
e.g. anauthorized Mercedes-B enz
Center, immediately.
The automatic transmission shifts
to Pautomatically ifyou:
R remove theSmart Key
R switch offthe engine wheninR
or Dand open oneofthe front
doors C
Reverse
gear
Only shiftthetrans mission toR
when thevehicle isstation ary. A
Neut
ral
Do not shift thetrans mission toN
while driving. Otherwise, the
automatic transmission couldbe
damaged.
No power istrans mittedfrom the
engine tothe drive wheels.
Releasi ngthe brakes willallow you
to move thevehicle freely,e.g.to
push itor tow it.
If ESP ®
is deactivated orfaulty:
only shift thetrans mission to
position Nifthe vehicle isin danger
of skidding, e.g.onicy roads.
If you switch offthe engine using
the Smart Keyorthe Start /Stop
button ,the automatic transmission
shifts toneutral Nautomatically.
! Rolling inneutral Ncan damage
the drive train. 7
Drive
The
automatic transmission
changes gearautomatically. All
forward gearsareavaila ble. Changing
gear
The automatic transmission shiftstothe
individual gearsautomatically whenitis in
trans mission position D.Thisautomatic
gearshifting behaviorisdetermined by:
R apossible limitation ofthe shift range
R the position ofthe accelerator pedal
R the road speed 146
Automat
ictransmissionDriving and parking

Problems
withthetransmission Problem Possible
causes/co nsequences andM Solutions
The
transm issionhas
problems shiftinggear. The
transm issionislosing oil.
X Have thetransm issioncheckedataqual ified specialist
workshop, e.g.anauthorized Mercedes-B enzCenter,
immediately. The
acceleration ability
is deteriorating.
The transm issionno
longer changes gear. The
transm issionisin emergency mode.
It is only possible toshift intosecon dgear andreverse gear.
X Stop thevehicle.
X Shift thetransm issiontoposition P.
X Switch offthe engine.
X Wait atleast 10seconds beforerestartingthe engine.
X Shift thetransm issiontoposition Dor R.
If D is selected, thetransm issionshiftsintosecon dgear; ifR is
selected, thetransm issionshiftsintoreverse gear.
X Have thetransm issioncheckedataqual ified specialist
workshop, e.g.anauthorized Mercedes-B enzCenter,
immediately. Refueling
Import
antsafety notes G
WARNING Gasoli
neand diesel fuelsarehighly flammable
and poisonous. Theyburnviolently andcan
cause serious injury.
Never allowsparks, flamesorsmoking
materials neargasoline ordiesel fuel!
Turn offthe engine beforerefueling.
Whenever youarearound gasoline ordiesel
fuel, avoid inhaling fumesandanyskin or
clothing contact.Extinguish allsmoking
materials.
Direct skincontactwith fuels andthe
inhalation offuel vapors aredamaging your
health. G
WARNING Overfilling
ofthe fuel tank maycreate
pressure inthe system whichcouldcause a
gas discharge. Thiscould cause thegasoline to
spray backoutwhen removing thefuel
pump nozzle,which couldcause personal
injury. G
WARNING Do
not filldiesel tankswith gasoline. Donot
mix diesel fuelwith gasoline. Otherwise the
fuel system andengine couldbedamaged. In
addition, thevehicle couldcatch fire.
! Donot use gasoline torefuel vehicles with
a diesel engine. Donot use diesel torefuel
vehicles withagasoline engine.Evena
small quantity ofthe wrong fuelwill
damage thefuel system andengine.
! Donot switch onthe ignition ifyou
accidentally refuelwiththewrong fuel.
Otherwise, thefuel willenter thefuel lines.
Notify aqual ified specialist workshop and
have thefuel tank andfuel lines drained
completely. Refueling
149Driving and parking Z

Gasoli
ne
Fuel grade !
You shou ldonly refuel withpremiu m-
grade unleadedgaso line, asthis avoids
dama gingthecataly ticconverter.
Flexibl efuel vehicle s,identifi ablefrom the
lab elinside thefuel filler flap ,can be
refuel edwith E85. Forfurther information
on flexib lefuel ,see "Fue l".
If engine running problemsareapparent,
have thecause checked immediatelyand
repa ired. Excess unburned fuelcan
otherwi seenter thecataly ticconverter,
lea ding tooverhea tingandpossi bly
causi ngafire.
! Use afilter when refuelingfrom afuel can.
Otherwi se,the fuel lines and/or injection
system couldbeblocked byparticl esfrom
the fuel can. i
Only
refuel withpremiu m-grade unleaded
gaso linewith aspecifi edminimu moctane
numb erof91 (avera gevalue of96 RON/
86 MON) .
You willus ua lly find informa tion abou tthe
fuel grade onthe pump. Ifyou cannot find
the label onthe pump, askthestaff for
assistance.
You canfind more information under"Fuel"
(Y page 385), orby cont acting an
authorized Mercedes-Ben zService Center
or visitin ghtt p://ww w.mbu sa.com (USA
only). Diesel
Fuel grade !
Only refuel withULTRA- LOWSULFUR
DIE SELFUE L(ULSD ,15 ppm SULF UR
MAXI MUM). Usingotherdiesel fuelscould
result inincr eased wearanddamage tothe
engin eand/or exhaust system.
Never refuelwithmarine dieselorheating
oil. Do
not mix these fuelswithdiesel fuelsand
do not use anyspecial additives, asthis
may result indamage.
! Use afilter when adding fuelfrom afuel
can. Other wise, thefuel lines and/or the
fuel inject ion system couldbeblocked by
particles fromthefuel can. i
Usually,
youwillfind infor mation about
the fuel grade onthe pump. Ifyou cann ot
find thelabel onthe gasoline pump,askthe
gas stationstaff .
You canfind more information under“Fuel”
(Y page 385),or by con tact ingan
authoriz edMercedes- BenzService Center
or visitin ghtt p://ww w.mbu sa.com (USA
only).
Low outsid etem pera tures !
Donot use gasoline torefuel vehicles with
a diesel engine.Never mixdiesel with
gasoline orkeros ene,asthis may result in
damage tothe engin eor fuel system.
Diesel fuelwith improved coldflowpropert ies
is available duringthewinter months.Furt her
infor mation onfuel propert iescan be
obtained fromoilcompan ies,e.g. atgas
stat ions. Refueling
Fuel filler flap The
fuel filler flapisunlock edorlocked
automatic allywhen youopen orclose the
vehicle withtheSmart Keyorusing KEYLE SS-
GO.
The position ofthe fuel filler capisdisplayed
in the instrument cluster8.T hearrow
next tothe filling pump indicates theside of
the vehicle. 150
RefuelingDriving and parking

:
Toopen thefuel filler flap
; Toinsert thefuel filler cap
= Fuel type
? Tire pressure table
Opening X
Switc hoff the engine.
X Remove theSmart Keyfrom theignition
lock.
KEYLE SS-GO: open thedriver’s door.This
switches theignition toposition 0,which
correspon dstohaving removed the
Smart Key.Thedriver’s doorcanbeclosed
again.
X Press thefuel filler flapinthe direction of
arrow :.
The fuel filler flapswings up.
X Turn thefuel filler capcount er-clockwise
and remove it.
X Insert thefuel filler capinto theholder
bracket onthe inside offiller flap;.
X Completely insertthepump nozzleinto the
filler neck andrefuel.
X Only fillthe tank untilthepump nozzle
switches off.
! Overfilling thefuel tank could damage the
fuel system. Closing X
Replace thefuel filler capand turn it
clock wise. Thefuel filler capaudibl y
engages.
X Close thefuel filler flap. i
If
you drive withthefuel filler capopen,
reserve fuelwarning lamp8 flashes. In
addition, the; Check Engine warning
lamp maylight up.Am essage appears in
the multifunc tiondisplay (Ypage 257).
For furth erinfor mation onwarning and
indicat orlamps inthe instrument cluster,
see (Ypage 276). Refueling
151Driving and parking Z

When
the Remainin
gStarts: 16 message
is shown inthe multifunc tiondisplay, youcan
start theengine 16more times. IfDE Fis not
added, itwill notbepossible torestar tthe
engine. Fillthe DEF tank withapprox. 1gal
(3.8 l)DEF ,or have itfilled ataqual ified
specialist workshop. i
If
you drive thevehicle fasterthan10mph
(16 km/h), the Check
Additive See Operator's
Manual message
goesoff
after approximately oneminute.
Further information aboutBlueTEC exhaust
gas aftertr eatment andDEF isavaila bleatany
authorized Mercedes-Ben zCent er.
Adding DEF G
WARN
ING Make
sure
R DE Fdoes notcome intocontact with skin,
eyes, orcloth ing
R to keep DEFout ofthe reach ofchildren
If you and/or othershave come intocontact
with DEF:
R IfDE Fhas gotteninto contact with eyes,
flush withplenty ofwater immediately and
seek medical help.
R Clean affectedskin immediately withplenty
of water.
R IfDE Fw asswallowe d,rin se mout h
imm ediat elywith plentyof wate rand drink
pl enty ofwa ter. Consu ltaphy sicia n. G
WAR
NING If
yo uop en the DEF tank cap,sma llamo unts
of amm oniavap orma ybe released .This
depends inparticular upontheage ofthe DEF .
Ammon iavapors haveapungent odorandare
particularly irritatingto:
R skin
R mucous membranes
R eyes You
may experience aburning sensation in
your eyes, noseandthroat, aswell as
coughing andwatering ofthe eyes.
Do not inhale anyammonia vaporsthatmay
be released. Fillthe DEF tank onlyinwell-
ventilated areas.
! Only useDEF inaccordance with
ISO 22241 .Do not mix anyadditives with
DEF ,and donot dilute DEFwith water. This
may destroy theBlueTEC exhaustgas
aftertr eatment system.
! The vehicle mustbeparked onlevel
ground tofill the DEF tank.The DEF tank
can only befilled asinten dedwith the
vehicle parkedonalevel surface. This
avoids falselevelreadings. Fillingthetank
is not permitted ifthe vehicle isnot parked
on alevel surface. Thereisadanger of
overfilling, whichcouldresult indamage to
componen tsof the BlueTEC exhaustgas
aftertr eatment .
If the outside temperature islower than
Ò11 †,damage mayoccur whenadding DEF.
If DEF isfrozen andthere isan active warning
indicator, addingmaynotbepossible. Park
the vehicle inawarmer place,e.g.inagarage,
until DEFhasbecome fluidagain. Fillingis
then possible again.Alternatively, havethe
DEF tank refilled ataqual ified specialist
workshop.
! Rinse surfaces thathave come into
cont actwith DEFimmediately withwater or
remove DEFusing adamp clothandcold
water. Ifthe DEF hasalread ycrystallized,
use asponge andcold water toclean it.DEF
residues crystallize aftertimeand
cont aminate theaffected surfaces.
! DEF isnot afuel additive andmust notbe
added tothe fuel tank .If DEF isadded to
the fuel tank ,this canlead toengine
damage.
Further information onDEF (Ypage 387). Refueling
153Driving and parking Z

road
,wea ther andtraffic conditions permit.In
some jurisdictions, itis forbid denfordrivers
to use mobil ephones whiledrivi ng.
Only opera teCOMAND (Cockpit Manag ement
and Data System) incompli ancewithalllega l
requ irements andwhen theroad ,wea ther and
traffic conditions permit.Youmay otherwi se
not beableto observe thetraffic conditions,
endange ringyourself andothers.
Reme mberthatyourvehicle coversa distanc e
of 44 feet (approximately 14m)asecon d
when itis travelin gat only 30mph
(approximately 50km/ h).
Drive sensibly –save fuel Obse
rvethe followi ngtips tosave fuel:
X The tires shouldalwa ysbe infla tedtothe
recomme ndedtirepres sure.
X Re move unneces saryloads.
X Re move roofcarrierswhe nthey arenot
needed.
X Warm upthe engine atlow engine speeds.
X Avoid frequent acceleration orbraking.
X Have allmaintenanc ework carried outas
indicated bythe service intervals inthe
Service Booklet orby the service interval
displa y.
Fuel consumption alsoincreases when
driving incold weather, instop-and- gotraffic
and inmountainous terrain.
Drinking anddriving G
WARNING Drink
ingand driving and/or takingdrugsand
driving arevery dangerous combinations.
Even asmall amount ofalcohol ordrugs can
affect yourreflexes, perceptions and
judgment.
The possibili tyof aserious oreven fatal
accident aregreatly increased whenyoudrink
or take drugs anddrive. Do
not drink ortake drugs anddrive orallow
anyone todrive whohasbeen drinking or
taking drugs.
Pedals G
WARNING Make
sureabsolu telynoobject sare
obstructin gthe pedals' rangeofmovement .
Keep thedriver's footwell clearofall
obstacles. Ifthere areany floormats or
carpets inthe footwell, makesurethatthe
pedals stillhave sufficient clearance.
During sudden drivingorbraking maneuvers,
the object scould getcaught between the
pedals. Youcould thennolonger brakeor
accelerate. Thiscould leadtoaccidents and
injury.
Rolling withtheengine switched off G
WARNING There
isno power assistance forthe steering
and thebrake whentheengine isnot running.
Steerin gand braking requires significantly
more effort andyoucould losecontrolofthe
vehicle andcause anaccident asaresult.
Do not turn offthe engine whilethevehicle is
in motion.
Exhaust check G
WARNING Inhalation
ofexhaust gasishazardous toyour
health. Allexhaust gascont ains carbon
monoxide (CO),andinhaling itcan cause
unconsc iousness andpossible death.
Do not run theengine inconfin edareas (such
as agarage) whicharenot properly ventilated.
If you think thatexhaust gasfumes are
enterin gthe vehicle whiledriving, havethe
cause determined andcorrect ed
immediately. Ifyou must driveunder these
condition s,drive onlywith atleast one
window fullyopen atall times. 158
Driving
tipsDriving and parking

Limi
tedbraking performa nce onsalt -
tr eat edroa ds G
WAR
NING The
layer ofsalt ontheb rake discs andthe
brake pads/linings maycauseadelay inthe
brakin geffec t,resultin gin asignific antly
longer brakingdistanc e,which couldleadto
an acciden t.
To avoid thisdanger, youshould:
R occ asionally brakecarefully, without
puttin gother roadusers atrisk, when you
are driving onsalted roads. Thishelps to
remov eany salt that may have startedto
build upon the brake discsandthebrake
pads/linin gs.
R maint ainagreater distancetothe vehicle
ahead anddrive withparticular care.
R carefully applythebrakes atthe end ofa
trip and immediately aftercommen cinga
new trip,sothat saltresidues areremoved
from thebrake discs.
Servicing thebrakes !
Ifthe red brake warning lamplights upin
the instr ument cluster andyouhear a
warning tonewhile theengine isrunnin g,
the brake fluidlevel maybetoo low.
Observe additional warningmessages in
the multifunct iondisplay .
The brake fluidlevel maybetoo low due to
brake padwear orleaking brakelines.
Have thebrake system checked
immediately. Thiswork should becarried
out atan authorized Mercedes-B enz
Center.
All check sand mainten ancework onthe
brake system mustbecarried outata
quali fiedspecialist workshop only.Have this
work carried outatan authorized Mercedes-
Benz Center.
Have thebrake padsreplaced andthebrake
fluid renewed ataquali fiedspecialist
workshop, e.g.anauthorized Mercedes-B enz
Center. G
WARNING If
brake padsorbrake fluidother thanthose
recommen dedareused, thebraking
properties ofthe vehicle canbedegraded to
an exten tthat safe braking issubstantially
impaired. Thiscould result inan accident.
! Afunct ionorperformance testshould
only becarried outona2 -axl e
dy nam ome ter.Ifyo uar eplanni ngtohave
the vehicleteste don such ady nam ome ter,
conta ctan author izedMer cedes-B enz
Ce nter toobtainfu rthe rinfo rma tionfir st.
Othe rwise, youcou ldda ma gethe drive
trai nor the brakesystem .
! Asthe ESP ®
sy stem opera tes
au toma tically, the engineand theigniti on
mu stbe switch edoff (Sma rtKeyin po sitio n
0 or 1in the igniti onlock orStar t/Stop
bu tton inpo sitio n0 or 1) wh ile the electri c
pa rking brakeisbe ing teste don abra ke
dy nam ome ter(ma ximu m10secon ds).
Brak ingtrigger edautomatic allybyESP®
may seriously damagethebrake system.
If your brake system issubject onlyto
moderate loads,youshould testthe
func tionality ofyour brakes atregular
int ervals bypressing firmlyonthe brake pedal
at high speeds. Thisimproves thegrip ofthe
brake pads. G
WARN
ING Make
surethatyoudonot endanger other
road users whenyouapply thebrakes.
You canfind adescript ionofBrak eAssist
(BAS )on (Ypage 61)orofBA SPLUS on
(Y page 62). 160
Driving
tipsDriving and parking