
Av
oice conn ection isestablished between
the Mercedes-B enzCustomer Assistance
Center andthevehicle occupant s.
X Descr ibethe type ofassistance needed.
The Mercedes-B enzCustomer Assistance
Center eithersends aquali fiedMercedes-
Benz techn icianororganizes foryour vehicle
to be trans ported tothe nearest authorized
Mercedes-B enzCenter. Youmay becharged
for services suchasrepair workand/or
towing. Further detailsareavaila bleinyour
mbrace manual. i The
mbrace systemfailedtoinitiate a
Roadside Assistancecallif:
R the indicator lampinRoadside
Assist ancebutton :isflashing
cont inuously.
R no voice connection tothe Mercedes-
Benz Customer AssistanceCenter was
established.
This may bebecause thecorrespon ding
mobile phonenetwork isnot availa ble.
The Call
Failed message
appearsinthe
multifunct iondisplay .
X To end acall: press the~ button onthe
mul tifunctio nstee ring wheel.
or
X Pre ssthe corr espo ndi ng button forend ing
a ph one callon the audio sy ste mo ron
COMA ND.
MB Info callbutton X
Pre ssand hold MBInfo call button: for
mor eth an two seconds.
This initiate sa call totheMer cedes-Ben z
Cust omerAssistance Center.Theindicator
lamp inMB Info callbutton :flashes while
the conn ection isbeing established .The Connecting Call message
appearsinthe
multifunction display.The audi ooutput is
muted.
If aconn ection canbeestablished, the Call
Connected message
appearsinthe
multifunction display.
If acellula rphone network isavaila bleand
there issufficient GPSreception, thembrace
system transmit sdata tothe Mercedes-Ben z
Customer AssistanceCenter, forexample:
R current location ofthe vehicle
R vehicle identification number i
The
displa yof the audi osystem or
COMAND showsthatanmbrace callis
active. During thecall, youcan change to
the navigation menubypressing theNAVI
button onCOMAND, forexample.
Voice output isnot availa ble.
Av oice conn ection isestablished between
the Mercedes-B enzCustomer Assistance
Center andthevehicle occupant s.You can
obtain informat iononhow tooperate your
vehicle's systems, onthe location ofthe
nearest authorized Mercedes-B enzCenter,
and onfurther products andservices offered
by Mercedes-B enzUSA .
Further detailsonthe mbrace systemcanbe
found under http://www.mbusa. com22
.
Log inunder "Owners Online". i The
mbrace systemfailedtoinitiate an
MB Info callif:
R the indicator lampinMB Info call
button :isflashing continuously.
R no voice connection tothe Mercedes-
Benz Customer AssistanceCenter was
established.
22 USA only. 302
Featur
esStowing and features

This
may bebecause thecorrespon ding
mobile phonenetwork isnot availab le.
The Call
Failed message
appearsinthe
multifunct iondisplay .
X To end acall: press the~ button onthe
mul tifunctio nstee ring wheel.
or
X Pre ssthe corr espo ndi ng button forend ing
a ph one callon the audio sy ste mo ron
COMA ND.
Call prior ity When
servicecall sare active, e.g. Roadsi de
As sist anc eor MB Info call s,an eme rgency
call can still be initia ted. Inthis cas e,an
eme rgencycall willtakeprio rityand override
all other active calls.
The indicat orlamp oftheres pec tive but ton
flas hes untilth ecall isen ded. Aneme rgency
call can onlybe term inat edbytheMer cedes-
Ben zCust omerAs sist anc eCen ter. All other
call scan beended bypre ssin gth e~
but tono nthe multifunction steeringwheelor
the corresponding buttonforending a
telephone callonthe audi osystem oron
COMAND. i
If
an mbrace callisinitiated, audiooutput
is muted. Themobile phoneisno longer
conn ected toCOMAND. However,ifyou
want touse your mobile phone, we
recommen dthat youdothis only when the
vehicle isstationary andinasafe location.
Dow nloading destinations i
Inform
ationonthe componen tsand
operating principles ofCOMAND canbe
found inthe separate COMAND operating
instruct ions. i
You
canonly usetheDestin ation
Download functionifthe vehicle is
equipp edwith anavigation system.
Destin ationDownload givesyouaccess toa
database withover 15million pointsof
interest (POIs)/important destinationsthatcan
bedownloaded ontothenavigation
system ofyour vehicle. Ifyou know the
destination, youcan download theaddress or
obtain thelocation ofpoints ofinterest
(POIs)/important destinationsinthe
surrounding area.
You areprompted toconfirm routeguidance
to the address entered.
The system calculates theroute and
subsequ entlystarts theroute guidancewith
the address entered. i
If
you select No ,
the address canbestored
in the address book. i
The
Destin ationDownload functionis
availa bleifthe corresponding mobile
phone network isavaila bleand data
transf erispossible.
Route Assistance
This service ispart ofthe mbrace PLUS
Package andcannot bepurchased
separately. i
You
canalso usetheRoute Assistanc e
funct ionifyour vehicle isnot equipp edwith
a navigation system.
Within theframework ofthis service, you
receive aprofessional andreliabl eform of
navigation supportwithouthavingtoleave
your vehicle.
The customer servicerepresentat ive
determines asuitable drivingroutebased on
your current vehicleposition andthedesired
destination andguides youlivethrough the
current sections ofthe route.
Search &Send "Sear
ch&Sen d"isadest inationentry
ser vice.You canfindfurt her inform ationon
"Sear ch&S end" inthe separate COMAND
operatin ginst ruct ions. Featur
es
303Stowing and features Z

X
Raise cover :atthefron t.
X Pull outcover :inthedir ection ofthe
arr ow. The
brak efluid levelisco rrec tifiti sbetween
MIN marking ?and MAX marking =onthe
brake fluidreservoir.
Cover :isinstalled inthe reverse order.
When doingso,make surethattheguide sof
cover :engage inthe slots inthe bulkhead . Maintenance
Service
interval display
Service messages Information
onthe type ofservice andservice
intervals (seeseparate ServiceBooklet).
You canobtain further information froman
authorized Mercedes-Benz Centerorat
http: //www.mbusa.com (USAonly).
The service interval message informsyouof
the next service duedate. The
multifunction displayshows aservice
message forseveral seconds, e.g.: Next
Service ADue in..Days Service
ADue Service
AExceeded by... Days The
letter indicates whichservice isdue. A
stands
foraminor service and B for
amajor
service. Anumber oranother lettermaybe
displa yedafter theletter. Thisfigure indicates
any necessary additionalmaintenance work
to be performed.
You canobtain further information froman
authorized Mercedes-Benz Center.
The service interval displaydoes nottake into
account anyperiods oftime during whichthe
battery isdisconn ected.
Maintaining thetime-depen dentservice
schedule:
X Note down theservice duedate display ed
in the multifunct iondisplay before
disconn ectingthe battery.
or
X Subtract thebattery disconn ectionperiods
from theservice dateshown onthe display
after recon nectingthe battery. i
The
service intervaldisplay doesnot
provide anyinformat ionregarding the
engine's oillevel. Observe thenoteson the
engine oillevel (Ypage 313).
Hiding aserv ice mes sage X
Pres sth e% ora buttononthe
st eerin gwheel.
Displa yingservice messages X
Swit chon theign itio n.
X Pres s= or; onthest eerin gwheel
to selec tthe Serv. menu.
X Press 9or: toselect the ASSYST
PLUS submenu
andpress atoconfirm .
The service duedate appea rsinthe
multifunction display. Maintenance
317Maintenance and care Z

Please
bearthefollow inginmind Resetting
theservice interval display
Aq ualifi edspec ialist workshop,e.g. an
auth orizedMer cedes- BenzCent er,will reset
the servic eint erval display afterthe
nec essary servicework hasbeen carried out.
Furt herinfor mation ,on maint enanc efor
example, canbeobtained atan authoriz ed
Mercedes- BenzCenter ordirect lyfrom
Mercedes- Benz.
! Ifthe servic eint erval display hasbeen
reset unintentionally, havethesetting
corr ectedataMercedes- BenzCenter .
Have servic ework carried outasdescribed
in the Serv iceBook let.This may other wise
lead toincr eased wearanddamage tothe
major assemblies orthe vehicle.
Driving abroad
An ext ensive Mercedes- BenzServ icenetwork
is also available inother countries.Youcan
obtain furtherinfor mation fromany
authoriz edMercedes- BenzCenter . Care
Notes
oncare
Regular careofyour vehicle isacon dition for
retain ingthe quality inthe long term.
Use care product sand cleanin gagents
recom mended andapproved byMercedes-
Ben z. G
WARN
ING Many
cleanin gproduct scan behazardous.
Some arepoisonous, othersare flammable.
Always followtheinstruct ions onthe
particular container .Always openyour
vehic le'sdoors orwindows whencleaningthe
inside .
Never usefluids orsolven tsthat arenot
design edfor clean ingyour vehic le.
Always lockaway cleaningproduc tsand keep
the mout ofreach ofchildr en. !
For clean ingyour vehic le,do not use any
of the followin g:
R dry, rough orhard cloths
R abrasive cleaningagent s
R solven ts
R clean ingagent scon tain ingsolven ts
Do not scrub.
Do not touc hthe surfac esorprot ective
films withhard objects, e.g. arin gor ice
scr aper. Youcould otherwise scratc hor
damage thesurfac esand protective film. H
Envir
onment alnote Disp
oseofempt ypack aging andclean ing
clot hsinan env iron men tally respo nsible
mann er.
! Donot park thevehic lefor anext ended
period straight afterclean ingit,part icularly
aft erhavin gclean edthe wheels withwheel
clean er.Wheel cleanerscould cause
inc reased corrosio nofthe brake discsand
brake pads/linings. Forthis reason, you
should driveforafew minutes after
cleaning. Brakingheatsthebrake discsand
the brake pads/linings, thusdrying them.
The vehicle canthen beparked. Exterior
care
Automat iccar wash G
WARNING Braking
efficiency isreduced afterwashing
the vehicle. Thiscould cause anaccident. For
this reason, youmust driveparticularly
carefully afterwashing thevehicle untilthe
brakes havedried.
You canwash thevehicle inan automatic car
wash fromthevery start.
! Never cleanyourvehicle inaTouchless
Automatic CarWash asthese usespecial
cleaning agents.Thesecleaning agentscan
damage thepaintwork orplastic parts. 318
CareMaintenance and care

!
Alway smaintain adistance ofat least
11.8 in(30 cm) between thevehicle andthe
power washer nozzle.Information about
the correct distance isavail able from the
equi pment manufacturer.
Move thepower washer nozzlearound
when cleaning yourvehicle.
Do not aim directly atany ofthe followi ng:
R tires
R door gaps, roofgaps, joints etc.
R electrical component s
R battery
R conn ectors
R lights
R seals
R trim elements
R ventilation slots
Damaged sealsorelectrical component s
can lead toleaks orfailu res.
Cle aning thewhee ls !
Donot use acidic wheelcleaning products
to remove brakedust.Thiscould damage
wheel boltsandbrake component s.
! Donot park thevehicle foranextended
period straight aftercleaning it,particula rly
after having cleaned thewheels withwheel
cleaner. Wheelcleaners couldcause
increased corrosionofthe brake discsand
brake pads/li nings.Forthis reason, you
should driveforafew minutes after
cleaning. Brakingheatsthebrake discsand
the brake pads/li nings,thusdrying them.
The vehicle canthen beparked.
Cle aning thepaintwork Scratc
hes,corrosive deposits,areasaffected
by corrosion anddamage causedby
inadequ atecare cannot always becompletely
repaired .Ins uch cases, visitaqualif ied
spec ialist workshop,e.g. an auth orized
Mer cedes- BenzCent er. X
Remove impurities immediately, where
possible, whilstavoiding rubbingtoohard.
X Soak insectremains withinsec tremover
and rinse offthe treat edareas afterwards.
X Soak birddroppings withwater andrinse
off the treat edareas afterwards.
X Remove coolant,brake fluid,treeresin,
oils, fuels andgreases byrubbing gently
with aclot hsoaked inpetroleum etheror
lighter fluid.
X Use tarremover toremove tarstains .
X Use silicone remover toremove wax.
! Donot affix:
R stic kers
R films
R magnet icplates orsimilar items
to painted surfaces. Youcould otherwise
damage thepaintwork .
If water nolonger forms"beads" onthe paint
surface, usethepaint careproduct s
recom mended andapproved byMercedes-
Ben z.This isthe case approximat elyevery
thr ee tofive mont hs,depending onthe
climate conditions andthecare product used.
If dirt has penet rated thepaint surface orthe
paint hasbecome dull,thepaint cleaner
recom mended andapproved byMercedes-
Ben zshould beused.
Do not use these careproducts inthe sun or
on the hood while thehood ishot.
X Use asuitable touch-up stick,e.g. MB
Touch-Up Stick,to correct smaller areasof
paint damage quicklyandprovisionally .
Matt efinish care If
your vehicle hasaclear matte finish,
observe thefollowing instructionsinorder to
avoid damage tothe paintwork dueto
incorrec tcare.
These notesalsoapply tolight alloy wheels
with aclear matte finish. 320
CareMaintenance and care

!
Never polish thevehicle orthe light alloy
wheels. Polishingcauses thefinish to
shine.
! The followi ngmay cause thepaint to
become shinyandthus reduce thematte
effect:
R Vigorous rubbingwithunsuitabl e
materials.
R Frequent useofcar washes.
R Washing thevehicle indirect sunlight.
! Never usepaint cleaner, buffingor
polishi ngproducts, orgloss preserver, e.g.
wax. These products areonly suitabl efor
high-gloss surfaces.Theiruseonvehicles
with matte finishleadsto considerable
surface damage (shiny,spotted areas).
Alway shave paintwork repairsperformed
at aqual ified speciali stworkshop, e.g.an
authorized Mercedes-Benz Center.
! Donot use wash programs withahot wax
treatment underanycircumstances. i
The
vehicle shouldpreferably bewashed
by hand using asoft sponge, carshampoo
and plenty ofwater. i
Use
only insect remover andcarshampoo
from therange ofrecommended and
approved Mercedes-Benz careproducts.
Cle aning thewindow s G
WARNING Before
cleaning thewindshiel dorwiper
blades, switchoff the windsh ieldwipers and
remo vethe Smar tKey fromthe ignit ionlock .
On vehic leswith KEYLE SS-GO, press the
St art/ Stop butt onrepeat edlyuntilall
indic atorlamps inthe inst rumen tcluster have
gon eout. Thewindsh ieldwipers could
oth erwise moveandinjure you.
X Clean theinside andouts ideofthe
windows withadamp clothand aclean ing
agent thatisrec omme ndedandapprov ed
by Merc edes- Benz. !
Donot use drycloths,abrasive products,
solven tsor clean ingagent scont aining
solvent sto clean theinside ofthe windows.
Do not touch theinsides ofthe windows
with hard object s,e.g. anice scraper or
ring. There isotherwise arisk ofdamaging
the windows.
! Clean thewater drainage channelsofthe
windshield andtherear window atregular
interv als.Deposits suchasleaves, petals
and pollen mayunder certain
circumst ancesprevent waterfromdraining
away .This can lead tocorrosion damage
and damage toelectron iccomponen ts.
Cleanin gthe wiper blades G
WARNING Before
cleaning thewindshield orwiper
blades, switchoffthe windshield wipersand
remove theSmartK eyfrom theignition lock.
On vehicles withKEYLES S-GO,pressthe
Start /Stopbutton repeatedly untilall
indicator lampsinthe instrumen tcluster have
gon eout. Thewindsh ieldwipers could
oth erwise moveandinjure you.
! Donot pull thewiper blade. Otherwise,
the wiper bladecouldbedamaged.
! Donot clean wiper blades toooften and
do not rub themt oohard. Otherwise, the
graphite coatingcouldbedamaged. This
could cause wipernoise.
X Fold thewiper armsaway fromthe
windshield.
X Carefully cleanthewiper blades witha
damp cloth.
X Fold thewindshield wipersbackagain
before switching onthe ignition.
! Hold thewiper armsecurely whenfolding
back. Thewindshield couldbedamaged if
the wiper armsmacks againstitsuddenly. Care
321Maintenance and care Z

Int
erior car e
Clean ingthedis pla y X
Be for ecle anin gth edisp lay,mak esure that
it is swit ched off and hascooled down .
X Clean thedisp laysurf ace usinga
co mm ercially- availab lemic rofiber cloth
and TFT/ LCD displaycleane r.
X Dr yth edisp laysurf ace usingadry
mic rofiber cloth.
! Forc leanin g,do not use anyofthe
followin g:
R alcoho l-basedthin ner orgasolin e
R abrasiv eclean ingagent s
R com merc ially-available household
clean ingagent s
These maydamage thedisplay surface. Do
not putpress ureonthe display surface
when cleaning.This could leadto
irrep arable damage tothe display.
Cleaning NightView Assist Plus !
Never cleanthecamer alens. When
clean ingthe field ofvision ofthe drivin g
syste ms,make surethatyoudonot spray
glass cleaneron the camer alens. Ifthe
camer alens isdirt y,visit aqualified
spec ialist workshop. G
WARN
ING Please
donot forg etthat your primar y
respo nsibilit yis to drive thevehic le.Ad river's
attention tothe road must alwaysbe his/he r
prima ryfocus whendriving.For yoursafety
and thesafety ofothers, stopbefore tryingto
remove windowfoggi ngorclea ning the
windo win front ofthe Night ViewAssist Plus
camera .
Bear inmind thatataspee dof just 30mph
(ap proxima tely50km/h), yourvehicle is
cover ingadistanc eof 44 feet (approximately
14 m)every second. X
Fold down thecamera coverbyrecess :. X
Use asoft cloth toclean thewindshield in
fron tof camera ;.
Cleaning theplast ictrim G
WARN
ING When
cleanin gthe steerin gwheel bossand
dashboard, donot use cock pitsprays or
cleanin gagents containin gsolvent s.Cleaning
agents containin gsolvent scause thesurface
to become porous,andasaresult, plastic
parts maybreak awayandbethro wnaround
the inter iorwhen anair bag isdeployed, which
may result insevere injuries.
! Donot affix thefollowing toplastic
surfaces:
R stic kers
R films
R scen tedoilbott lesorsimilar items
You canother wisedamage theplastic.
! Donot allow cosmet ics,insect repellent
or sunscr eentocome intocontact with the Care
323Maintenance and care Z

plastic
trim.This maintains thehigh-quali ty
look ofthe surfaces.
X Wipe theplastic trimwith adamp, lint-free
cloth, e.g.amicrofiber cloth.
X Heavy soiling:use carcare andcleaning
products recommen dedandapproved by
Mercedes-Ben z.
The surface maychange colortemporarily.
Wait untilthesurface isdry again.
Cleanin gthe steering wheelandgear or
selec torlever X
Thoroughly wipewithadamp clothoruse
leather careagents thathave been
recommen dedandapproved byMercedes-
Benz .
Cleanin ggenuine woodand trim
elements X
Wipe thewooden trimandtrim pieces with
a damp, lint-free cloth ,e.g. amicr ofiber
clo th.
X Hea vysoilin g: usecar care andcleani ng
pro ducts reco mmend edand appro ved by
Mer cedes-Be nz.
! Donot usesol vent-b ased cleani ngagents
su ch astar remo ver,wheelcleaner s,
polishes orwaxes. Thereisoth erwise arisk
of damagin gthe surface.
! Donot use chrome polish ontrim pieces .
The trim pieces haveachr ome lookbutare
most lymade ofanodiz edaluminum and
can lose theirshin eif chr ome polish is
used. Useadamp, lint-free clothinst ead
when cleaningthe trim pieces .
If the chrome- plated trim pieces arevery
dirt y,you can useachr ome polish. Ifyou
are unsur eas towhet herthetrim pieces
are chrome- plated ornot ,con sult an
author izedMerc edes- BenzCent er. Cleaning
theseat covers !
Donot use microf iberclothstoclean
genuine leather,artificialleather or
Alcan tara® covers.Ifused often,these can
damage thecover .
! Observe thefollowing whencleanin g:
R clean genuine leathercoverscaref ully
wit hadamp clothand then wipe the
co ver sdown withadry cloth.M ake sure
th at theleat her does notb ecome
soaked. Itmay other wisebecome rough
and crack ed.Only useleather care
agents thathave been testedand
approved byMercedes- Benz.You can
obtain thesefromaqualified specialist
worksho p,e.g. aMercedes- BenzService
cen ter.
R clean artificialleather coverswith aclot h
moisten edwith asolution containin g1%
detergen t(e.g. dish washing liquid).
R clean clothcover swith amicrof ibercloth
moisten edwith asolution containin g1%
detergen t(e.g. dish washing liquid).Rub
carefully andalway swipe entireseat
sect ions toavoid leaving visiblelines.
Leave theseat todry afterwards.
Cleaning resultsdepend onthe type of
dirt and how long ithas been there.
R clean Alcantara® coverswith adamp
clot h.Make sureyouwipe entireseat
sect ions toavoid leaving visiblelines. i
Note
thatregular careisessent ialto
ensure thattheappearance andcomf ortof
the cover sis retain edover time.
Cleaning theseat belts X
Use clean, lukewarm waterandsoap
solution.
! Donot clean theseat belts using chemic al
cleanin gagents .Donot drythe seat belts
by warming themabove 176‡(80 †)or
placing themindirect sunlight. 324
CareMaintenance and care