2012 MERCEDES-BENZ M-Class workshop

G
WARNING Wash
ersolve nt/antifreeze ishigh ly
flamma ble.Donot spill washer solvent/
antifreez eon hot engine parts,because itmay
ignite andburn. Youcould beseriously
burned.
! Attemperatures belowfreezin g:alwa ys
fill the washer fluidreservoir withamix of
water andwindshield washerconcentrate
(e.g. MBWinterF it).There isotherwise a
risk ofdamaging thewindshield washer
system/headlamp cleaningsystem.
! Only usewasher fluidconcentratewhich
is suitable forplastic lenses. Unsuitable
washer fluidconc entratecould damage the
plastic lensesofthe headlamps.
! Donot add distilled orde-ionized waterto
the washer fluidcontainer. Otherwise, the
level sensor maybedamaged. i
Add
windshield washerconcentrate, e.g.
MB SummerF it,to the washer fluidallyear
round. Example:
washerfluidreservoir
X Mix thewindshield washerfluidina
cont ainer beforehand.
X At temp eratures above freezing: fillthe
washer fluidreservoir withamixof water
and winds hieldwasher concentrate (e.g.
MB Summ erFit).
X At tem peratur es below freezing: fillthe
washer fluidreser voirwith amixof water
and winds hieldwasher concentrate (e.g.
MB Wint erFit).Adapt themixingratioto the outs
idetem perat ure.Forinform ation on
the mixing ratio(Y page 390).
X To open: pullcap:upwards bythe tab.
X Add theprem ixedwasher fluid.
X To close: presscap:ontothe filler neck
unt ilit eng ages.
Br ake fluid level !
Ifyou notice that thebrak efluid level in
the brak efluid reser voirhasfallen tothe
MIN mark orless, checkthe brak esyst em
immed iatelyforleaks. Alsocheckthe
thick ness ofthe brake linings. Contact a
qual ified specialist workshop, e.g.an
authorized Mercedes-Ben zCent er
immediately.
Do not add brake fluid.Thisdoes not
corr ectthe error.
Only checkthe brake fluidlevel when the
vehicle isstationary andonalevel surface.
In order tocheck thebrake fluidlevel, the
cover above thebrake fluidreservoir mustbe
removed. X
Remove seal;inthe area around
cover :inthe direction ofthe arrow. 316
Engi
necompar tmentMaintenance and care

Please
bearthefollow inginmind Resetting
theservice interval display
Aq ualifi edspec ialist workshop,e.g. an
auth orizedMer cedes- BenzCent er,will reset
the servic eint erval display afterthe
nec essary servicework hasbeen carried out.
Furt herinfor mation ,on maint enanc efor
example, canbeobtained atan authoriz ed
Mercedes- BenzCenter ordirect lyfrom
Mercedes- Benz.
! Ifthe servic eint erval display hasbeen
reset unintentionally, havethesetting
corr ectedataMercedes- BenzCenter .
Have servic ework carried outasdescribed
in the Serv iceBook let.This may other wise
lead toincr eased wearanddamage tothe
major assemblies orthe vehicle.
Driving abroad
An ext ensive Mercedes- BenzServ icenetwork
is also available inother countries.Youcan
obtain furtherinfor mation fromany
authoriz edMercedes- BenzCenter . Care
Notes
oncare
Regular careofyour vehicle isacon dition for
retain ingthe quality inthe long term.
Use care product sand cleanin gagents
recom mended andapproved byMercedes-
Ben z. G
WARN
ING Many
cleanin gproduct scan behazardous.
Some arepoisonous, othersare flammable.
Always followtheinstruct ions onthe
particular container .Always openyour
vehic le'sdoors orwindows whencleaningthe
inside .
Never usefluids orsolven tsthat arenot
design edfor clean ingyour vehic le.
Always lockaway cleaningproduc tsand keep
the mout ofreach ofchildr en. !
For clean ingyour vehic le,do not use any
of the followin g:
R dry, rough orhard cloths
R abrasive cleaningagent s
R solven ts
R clean ingagent scon tain ingsolven ts
Do not scrub.
Do not touc hthe surfac esorprot ective
films withhard objects, e.g. arin gor ice
scr aper. Youcould otherwise scratc hor
damage thesurfac esand protective film. H
Envir
onment alnote Disp
oseofempt ypack aging andclean ing
clot hsinan env iron men tally respo nsible
mann er.
! Donot park thevehic lefor anext ended
period straight afterclean ingit,part icularly
aft erhavin gclean edthe wheels withwheel
clean er.Wheel cleanerscould cause
inc reased corrosio nofthe brake discsand
brake pads/linings. Forthis reason, you
should driveforafew minutes after
cleaning. Brakingheatsthebrake discsand
the brake pads/linings, thusdrying them.
The vehicle canthen beparked. Exterior
care
Automat iccar wash G
WARNING Braking
efficiency isreduced afterwashing
the vehicle. Thiscould cause anaccident. For
this reason, youmust driveparticularly
carefully afterwashing thevehicle untilthe
brakes havedried.
You canwash thevehicle inan automatic car
wash fromthevery start.
! Never cleanyourvehicle inaTouchless
Automatic CarWash asthese usespecial
cleaning agents.Thesecleaning agentscan
damage thepaintwork orplastic parts. 318
CareMaintenance and care

!
Alway smaintain adistance ofat least
11.8 in(30 cm) between thevehicle andthe
power washer nozzle.Information about
the correct distance isavail able from the
equi pment manufacturer.
Move thepower washer nozzlearound
when cleaning yourvehicle.
Do not aim directly atany ofthe followi ng:
R tires
R door gaps, roofgaps, joints etc.
R electrical component s
R battery
R conn ectors
R lights
R seals
R trim elements
R ventilation slots
Damaged sealsorelectrical component s
can lead toleaks orfailu res.
Cle aning thewhee ls !
Donot use acidic wheelcleaning products
to remove brakedust.Thiscould damage
wheel boltsandbrake component s.
! Donot park thevehicle foranextended
period straight aftercleaning it,particula rly
after having cleaned thewheels withwheel
cleaner. Wheelcleaners couldcause
increased corrosionofthe brake discsand
brake pads/li nings.Forthis reason, you
should driveforafew minutes after
cleaning. Brakingheatsthebrake discsand
the brake pads/li nings,thusdrying them.
The vehicle canthen beparked.
Cle aning thepaintwork Scratc
hes,corrosive deposits,areasaffected
by corrosion anddamage causedby
inadequ atecare cannot always becompletely
repaired .Ins uch cases, visitaqualif ied
spec ialist workshop,e.g. an auth orized
Mer cedes- BenzCent er. X
Remove impurities immediately, where
possible, whilstavoiding rubbingtoohard.
X Soak insectremains withinsec tremover
and rinse offthe treat edareas afterwards.
X Soak birddroppings withwater andrinse
off the treat edareas afterwards.
X Remove coolant,brake fluid,treeresin,
oils, fuels andgreases byrubbing gently
with aclot hsoaked inpetroleum etheror
lighter fluid.
X Use tarremover toremove tarstains .
X Use silicone remover toremove wax.
! Donot affix:
R stic kers
R films
R magnet icplates orsimilar items
to painted surfaces. Youcould otherwise
damage thepaintwork .
If water nolonger forms"beads" onthe paint
surface, usethepaint careproduct s
recom mended andapproved byMercedes-
Ben z.This isthe case approximat elyevery
thr ee tofive mont hs,depending onthe
climate conditions andthecare product used.
If dirt has penet rated thepaint surface orthe
paint hasbecome dull,thepaint cleaner
recom mended andapproved byMercedes-
Ben zshould beused.
Do not use these careproducts inthe sun or
on the hood while thehood ishot.
X Use asuitable touch-up stick,e.g. MB
Touch-Up Stick,to correct smaller areasof
paint damage quicklyandprovisionally .
Matt efinish care If
your vehicle hasaclear matte finish,
observe thefollowing instructionsinorder to
avoid damage tothe paintwork dueto
incorrec tcare.
These notesalsoapply tolight alloy wheels
with aclear matte finish. 320
CareMaintenance and care

!
Never polish thevehicle orthe light alloy
wheels. Polishingcauses thefinish to
shine.
! The followi ngmay cause thepaint to
become shinyandthus reduce thematte
effect:
R Vigorous rubbingwithunsuitabl e
materials.
R Frequent useofcar washes.
R Washing thevehicle indirect sunlight.
! Never usepaint cleaner, buffingor
polishi ngproducts, orgloss preserver, e.g.
wax. These products areonly suitabl efor
high-gloss surfaces.Theiruseonvehicles
with matte finishleadsto considerable
surface damage (shiny,spotted areas).
Alway shave paintwork repairsperformed
at aqual ified speciali stworkshop, e.g.an
authorized Mercedes-Benz Center.
! Donot use wash programs withahot wax
treatment underanycircumstances. i
The
vehicle shouldpreferably bewashed
by hand using asoft sponge, carshampoo
and plenty ofwater. i
Use
only insect remover andcarshampoo
from therange ofrecommended and
approved Mercedes-Benz careproducts.
Cle aning thewindow s G
WARNING Before
cleaning thewindshiel dorwiper
blades, switchoff the windsh ieldwipers and
remo vethe Smar tKey fromthe ignit ionlock .
On vehic leswith KEYLE SS-GO, press the
St art/ Stop butt onrepeat edlyuntilall
indic atorlamps inthe inst rumen tcluster have
gon eout. Thewindsh ieldwipers could
oth erwise moveandinjure you.
X Clean theinside andouts ideofthe
windows withadamp clothand aclean ing
agent thatisrec omme ndedandapprov ed
by Merc edes- Benz. !
Donot use drycloths,abrasive products,
solven tsor clean ingagent scont aining
solvent sto clean theinside ofthe windows.
Do not touch theinsides ofthe windows
with hard object s,e.g. anice scraper or
ring. There isotherwise arisk ofdamaging
the windows.
! Clean thewater drainage channelsofthe
windshield andtherear window atregular
interv als.Deposits suchasleaves, petals
and pollen mayunder certain
circumst ancesprevent waterfromdraining
away .This can lead tocorrosion damage
and damage toelectron iccomponen ts.
Cleanin gthe wiper blades G
WARNING Before
cleaning thewindshield orwiper
blades, switchoffthe windshield wipersand
remove theSmartK eyfrom theignition lock.
On vehicles withKEYLES S-GO,pressthe
Start /Stopbutton repeatedly untilall
indicator lampsinthe instrumen tcluster have
gon eout. Thewindsh ieldwipers could
oth erwise moveandinjure you.
! Donot pull thewiper blade. Otherwise,
the wiper bladecouldbedamaged.
! Donot clean wiper blades toooften and
do not rub themt oohard. Otherwise, the
graphite coatingcouldbedamaged. This
could cause wipernoise.
X Fold thewiper armsaway fromthe
windshield.
X Carefully cleanthewiper blades witha
damp cloth.
X Fold thewindshield wipersbackagain
before switching onthe ignition.
! Hold thewiper armsecurely whenfolding
back. Thewindshield couldbedamaged if
the wiper armsmacks againstitsuddenly. Care
321Maintenance and care Z

Int
erior car e
Clean ingthedis pla y X
Be for ecle anin gth edisp lay,mak esure that
it is swit ched off and hascooled down .
X Clean thedisp laysurf ace usinga
co mm ercially- availab lemic rofiber cloth
and TFT/ LCD displaycleane r.
X Dr yth edisp laysurf ace usingadry
mic rofiber cloth.
! Forc leanin g,do not use anyofthe
followin g:
R alcoho l-basedthin ner orgasolin e
R abrasiv eclean ingagent s
R com merc ially-available household
clean ingagent s
These maydamage thedisplay surface. Do
not putpress ureonthe display surface
when cleaning.This could leadto
irrep arable damage tothe display.
Cleaning NightView Assist Plus !
Never cleanthecamer alens. When
clean ingthe field ofvision ofthe drivin g
syste ms,make surethatyoudonot spray
glass cleaneron the camer alens. Ifthe
camer alens isdirt y,visit aqualified
spec ialist workshop. G
WARN
ING Please
donot forg etthat your primar y
respo nsibilit yis to drive thevehic le.Ad river's
attention tothe road must alwaysbe his/he r
prima ryfocus whendriving.For yoursafety
and thesafety ofothers, stopbefore tryingto
remove windowfoggi ngorclea ning the
windo win front ofthe Night ViewAssist Plus
camera .
Bear inmind thatataspee dof just 30mph
(ap proxima tely50km/h), yourvehicle is
cover ingadistanc eof 44 feet (approximately
14 m)every second. X
Fold down thecamera coverbyrecess :. X
Use asoft cloth toclean thewindshield in
fron tof camera ;.
Cleaning theplast ictrim G
WARN
ING When
cleanin gthe steerin gwheel bossand
dashboard, donot use cock pitsprays or
cleanin gagents containin gsolvent s.Cleaning
agents containin gsolvent scause thesurface
to become porous,andasaresult, plastic
parts maybreak awayandbethro wnaround
the inter iorwhen anair bag isdeployed, which
may result insevere injuries.
! Donot affix thefollowing toplastic
surfaces:
R stic kers
R films
R scen tedoilbott lesorsimilar items
You canother wisedamage theplastic.
! Donot allow cosmet ics,insect repellent
or sunscr eentocome intocontact with the Care
323Maintenance and care Z

Useful
information
i This
Operat or'sManual describesall
models andallstan dard andoption al
equipment ofyour vehicle available atthe
time ofpublication ofthe Operat or's
Manual. Country-specificdiffer encesare
possible. Pleasenotethat your vehicle may
not beequipped withallfeature s
descr ibed. Thisalso applies tosafet y-
related systemsand func tions. i
Please
readtheinfor mation onqualified
specialist workshops(Ypage 25). Wher
ewill Ifind. ..? First
-aidkit
X Open thetailgate. X
Remove first-aid kit: from theparcel net. i
Check
theexpirat iondate onthe first -aid
kit atleast onceayear. Replace the
con tentsifnec essary, andreplace missing
con tents. Vehicle
toolkit
Not es The
vehicle toolkitcan befound inthe
stowage wellunder thecargo compar tment
floor. i
When
theyleave thefactory, vehicles
without a"Minispare" emergencyspare wheel
arenot equipped withthetools
needed tochan geawheel, suchasajack .
Countr y-specificdiffer encesare possible.
Some toolsforchan gingawheel are
specific tothe vehicle. Youcanobtain tools
that areapproved foruse onyour vehicle
at aqual ified specialist workshop, e.g.an
authorized Mercedes-Ben zCent er.
Vehicles withaTIREFIT kit X
Lif tth etrunk floor up (Ypage 292). :
Lug wren ch
; Jack
= Tiresealan tfiller bottle
? Align mentbolt
A Tire inflation compressor
B Folding wheelchock
C Warning triangle
D Ratchet wrench
E Towing eye
Vehicles witha"Mini spare" emerge ncy
spare wheel X
Lift the trunk floorup(Y pag e292).
X Remo vethe "Minispa re"emerge ncyspare
whee l(Y pag e329). 328
Where
willIfind...?Breakdown assistance

X
To incre ase thetire pres sure :sw itch on
the tire inflation comp ressor . E
Pressu rerelease button
F Pressu regaug e
X To reduc ethe tire pres sure :pre ss
pre ssu rerelease button Eonthe filler
hos e.
X Stow thetire sealant bottle and thetire
infl ation comp ressor .
X Driv eto the nearestworkshop andhave the
tire changed there.
X Have thetire sealant bottlereplaced as
soon aspossible ataquali fiedspecialist
workshop, e.g.atan authorized Mercedes-
Benz Center. H
Environmental
note Have
theused tiresealant bottledisposed of
professionally, e.g.atan authorized
Mercedes-B enzCenter.
X Have thetire sealant bottlereplaced every
four years ataquali fiedspecialist
workshop, e.g.anauthorized Mercedes-
Benz Center. Changing
awhee land mountin gthe
spare wheel
Preparing thevehi cle G
WARNING The
wheeland tiresize ofthe emerge ncy
spa rewhe el/sp arewhe elmay differtothat of
the damaged wheel.Whenusingan
emergenc yspare wheel/spare wheelthe
handling character isticsofthe vehicle may
change.
Adapt yourstyle ofdriving accordingly.
Never operate thevehicle withmore thanone
emergenc yspare wheel/spare wheelthat
differs insize.
Only useanemergenc yspare wheel/spare
wheel ofadiffering sizebriefly anddonot
switch offESP ®
.
When usinganemergenc yspare wheel, you
must notexceed themaximum speedof
50 mph (80km/ h). G
WARNING Have
theemergenc yspare wheel/spare
wheel replaced withanew wheel assoon as
possible ataquali fiedspecialist workshop
which hasthenecessary specialistknowledge
and tools tocarry outthework required.
Mercedes-B enzrecommen dsthat youusean
authorized Mercedes-B enzCenter forthis
purpose. Inparticular, workrelevant tosafety
or on safety-related systemsmustbecarried
out ataquali fiedspecialist workshop. i
Vehicles
withoutaspare wheel/
emergenc yspare wheel arenot equipped
with atire-c hange toolkitatthe factor y.For
more informat iononwhich toolsare
required toperform awheel change onyour
vehicle, e.g.wheel chock,lug wrench or
alignment bolt,consult anauthorized
Mercedes-B enzCenter. Flat
tire
333Breakdown assistance Z

system
whenthedefective wheelhasbeen
replaced withanew wheel.
Vehicles withtirepressure controlsystem:
all wheels mounted mustbeequip pedwith
function ingsensors. Thedefective wheel
should nolonger beinthe vehicle. MOExtended
tires(tires withrun-flat
propert ies)
MOExt ended tires(tires withrun-flat
properties) allowyou tocont inue driving your
vehicle evenifone ormore tiresareentirely
deflated.
MOExt ended tiresmayonlybeused in
conj unction withtheactivated tirepressure
loss warning systemorwith theactivated tire
pressure monitoring system.
The maximum permissible distancewhich
can bedriven inrun-flat modedepends onthe
load inthe vehicle. Youcandrive 50miles
(80 km) ifthe vehicle ispartiall yladen and
18 miles (30km) ifit is fully laden.
The maximum permissible distancewhich
can bedriven inrun-flat modeiscounted from
the moment thetire pressure losswarning
appea rsinthe multifunction display.
You must notexceed amaximum speedof
50 mph (80km/h). G
WARNING The
handling characteristics ofyour vehicle
deteriorate inrun-flat mode,forexample:
R when cornering
R when braking
R when accelerating rapidly
Adapt yourdriving styleaccordingly andavoid
sudden changes indirection andsudden
acceleration, aswell asdriving overobstacles
(i.e. curbs, potholes), anddriving off-road.
This isparticularly thecase when thevehicle
is heavily laden.
The maximum permissible distancethatcan
be driven inrun-flat modedepends toalarge
extent onthe loads placed onthe vehicle. It can
beshorter duetohigh speeds, aheavy
load, sudden changes indirection, theroad
surface condition, outsidetemperature, etc.,
or further ifyou drive carefully and
conservatively.
Do not cont inue todrive inrun-flat modeif:
R you hear banging noises.
R the vehicle startstoshake.
R you seesmoke andsmell rubber.
R ESP ®
is intervenin gconst antly.
R there aretears inthe sidewa llsofthe tire.
Aft erdriving inrun-flat mode,youmust have
the wheel( s)checked fordamage ata
qual ified speciali stworkshop whichhasthe
necessary specialistknowledge andtools to
carry outthework required. Thedefective tire
must bereplaced inevery case.
Mercedes-Benz recommendsthatyouusean
authorized Mercedes-Benz Centerforthis
purpose. Inparticular, workrelevant tosafety
or on safety-related systemsmustbecarried
out ataqual ified speciali stworkshop. i
When
replacing oneorall tires, make sure
that youonly usetires marked
MOExt ended andofthe specified sizefor
the vehicle. Bat
tery Importa
ntsafety notes
In order forthe battery toachieve the
maximum possibleservicelife,itmust always
be sufficiently charged.
! Have thebattery checked regularlyata
qual ified speciali stworkshop, suchasan
authorized Mercedes-Benz Center.
Adhere tothe service intervals indicated in
the service booklet orask aqual ified
speciali stworkshop, suchasan authorized
Mercedes-Benz Center.
Have thebattery chargechecked more
frequently ifyou usethevehicle mainlyfor 338
Bat
teryBreakdown assistance