:
& To lock the vehicle
; F To open/close the tailgate
= % To unlock the vehicle
When unlocking, the turn signals flash once.
When locking, they flash three times.
When it is dark, the surround lighting also
comes on if it is activated in the on-board
computer (Y page 240).
You can also set an audible signal to confirm
that the vehicle has been locked. The audible
signal can be activated and deactivated using
the on-board computer (Y page 242).
X To unlock centrally: press the%but-
ton.
If you do not open the vehicle within approx-
imately 40 seconds of unlocking:
R the vehicle is locked again.
R the anti-theft system is primed again.
X To lock centrally: press the&button. KEYLESS-GO
General notes Bear in mind that the engine can be started
by any of the vehicle occupants if there is a
KEYLESS-GO key in the vehicle.
Locking/unlocking centrally You can start, lock or unlock the vehicle using
KEYLESS-GO. To do this, you only need carry
the key with you. You can combine the KEY-
LESS-GO functions with the functions of a conventional key. Unlock the vehicle by using
KEYLESS-GO, for instance, and lock it using
the
& button on the key.
When locking or unlocking with KEYLESS-GO,
the distance between the key and the corre-
sponding door handle must not be greater
than 1 m.
KEYLESS-GO checks whether a valid key is in
the vehicle by periodically establishing a radio
connection between the vehicle and the key.
This happens:
R when the external door handles are
touched
R when starting the engine
R while the vehicle is in motion X
To unlock the vehicle: touch the inner
surface of the door handle.
X To lock the vehicle: touch sensor sur-
face :.
X Convenience closing feature: touch
recessed sensor surface ;for an exten-
ded period.
Further information on the convenience clos-
ing feature (Y page 90).
If you pull on the handle of the tailgate, only
the luggage compartment of the vehicle is
unlocked.
If the vehicle has been parked for a long time,
the sensor surfaces are deactivated automat-
ically. In order to unlock the door, pull the
door handle. In order to reactivate the sensor
surface, switch the ignition on again. Key
77Opening and closing Z
Changing the settings of the locking
system
You can change the settings of the locking
system. This means that only the driver's door
and the fuel filler flap are unlocked when the
vehicle is unlocked. This is useful if you fre-
quently travel on your own.
X To change the setting: press and hold
down the %and& buttons simulta-
neously for approximately six seconds until
the battery check lamp (Y page 79)
flashes twice.
i If the setting of the locking system is
changed within the signal range of the vehi-
cle, pressing the &or% button:
R locks or
R unlocks the vehicle
The key now functions as follows:
X To unlock the driver's door: press the
% button once.
X To unlock centrally: press the%but-
ton twice.
X To lock centrally: press the&button.
The KEYLESS-GO function is changed as fol-
lows:
X To unlock the driver's door: touch the
inner surface of the door handle on the
driver's door.
X To unlock centrally: touch the inner sur-
face of the door handle on the front-
passenger door or the rear door.
X To lock centrally: touch the outer sensor
surface on one of the door handles
(Y page 77).
X To restore the factory settings: press
and hold down the %and& buttons
simultaneously for approximately six sec-
onds until the battery check lamp flashes
twice. Emergency key element
General notes If the vehicle can no longer be locked or
unlocked with the key, use the emergency
key element.
If you use the emergency key element to
unlock and open the driver's door, the anti-
theft alarm system will be triggered
(Y
page 72).
There are several ways to turn off the alarm:
X To turn the alarm off with the key: press
the % or& button on the key.
or
X Insert the key into the ignition lock.
or
X To deactivate the alarm with KEYLESS-
GO: press the Start/Stop button in the igni-
tion lock. The key must be in the vehicle.
or
X Lock or unlock the vehicle using KEYLESS-
GO. The key must be outside the vehicle.
If you unlock the vehicle using the emergency
key element, the fuel filler flap will not be
unlocked automatically.
Removing the emergency key element X
Push release catch :in the direction of
the arrow and at the same time, remove
emergency key element ;from the key. 78
KeyOpening and closing
Problems with the key
Problem Possible causes/consequences and
M
MSolutions You cannot lock or
unlock the vehicle
using the key. The key battery is discharged or nearly discharged.
X
Try again to lock/unlock the vehicle using the remote control
function of the key. Point the tip of the key at the driver's door
handle from close range and press the %/& button.
If this does not work:
X Check the key battery (Y page 79) and replace it if necessary
(Y page 79).
X Lock (Y page 84) or unlock (Y page 84) the vehicle using
the emergency key element. The key is faulty.
X
Lock (Y page 84) or unlock (Y page 84) the vehicle using
the emergency key element.
X Have the key checked at a qualified specialist workshop. You can no longer lock
or unlock the vehicle
using KEYLESS-GO. KEYLESS-GO is in standby mode because the vehicle has not been
unlocked for an extended period.
X
Pull the door handle and then turn the key to position 2in the
ignition lock. There is interference from a powerful source of radio waves.
X
Lock/unlock the vehicle using the remote control function of
the key. Point the tip of the key at the driver's door handle from
close range and press the %/& button. There is a fault with KEYLESS-GO.
X
Lock/unlock the vehicle using the remote control function of
the key. Point the tip of the key at the driver's door handle from
close range and press the %/& button.
X Have KEYLESS-GO checked at a qualified specialist workshop.
If this does not work:
X Check the key battery (Y page 79) and replace it if necessary
(Y page 79).
X Lock (Y page 84) or unlock (Y page 84) the vehicle using
the emergency key element. You have lost a key. X
Have the key deactivated at a qualified specialist workshop.
X Report the loss immediately to the vehicle insurers.
X If necessary, have the locks changed as well. Key
81Opening and closing Z
Problem Possible causes/consequences and
M
MSolutions You have lost the emer-
gency key element. X
Report the loss immediately to the vehicle insurers.
X If necessary, have the locks changed as well. The engine cannot be
started using the key. The on-board voltage is too low.
X
Switch off non-essential consumers, e.g. seat heating or interior
lighting, and try to start the engine again.
If this does not work:
X Check the starter battery and charge it if necessary
(Y page 337).
or
X Jump-start the vehicle (Y page 341).
or
X Consult a qualified specialist workshop. The engine cannot be
started using KEYLESS-
GO. The key is in the
vehicle. A door is open. Therefore, the key cannot be detected as easily.
X
Close the door and try to start the vehicle again. There is interference from a powerful source of radio waves.
X
Start your vehicle with the key in the ignition lock. Doors
Important safety notes
G
WARNING
Only for the United Kingdom: if the vehicle
has been locked with the key, the double lock
function is activated as standard. It is then not
possible to open the doors from inside the
vehicle.
Therefore, do not leave any people behind in
the vehicle, particularly children, elderly peo-
ple or people in need of special assistance if
the vehicle has been locked with the key. As
a result, they may not be able to free them-
selves in the event of an emergency. As a
result, they could be seriously or even fatally
injured by prolonged exposure to extremely
high or low temperatures, for example. In this
case, rescuing people from outside the vehi-
cle is difficult.
Deactivate the interior motion sensor before
you lock the vehicle with the key. The doors can then be opened from the inside after the
vehicle has been locked from the outside with
the key.
G
WARNING
If children are left unsupervised in the vehicle,
they could:
R open a door from inside the vehicle at any
time, even if it has been locked
R start the vehicle using a key which has been
left in the vehicle
R release the parking brake
They could thereby endanger themselves and
others. Never leave children unsupervised in
the vehicle. Always take the key with you
when leaving the vehicle, even if you are only
leaving it for a short time. 82
DoorsOpening and closing
Unlocking and opening the doors
from the inside
For all countries except the United King-
dom: you can open a door from inside the
vehicle even if it has been locked.
Only for the United Kingdom: if the vehicle
has been locked with the key, the double lock
function is activated as standard. It is then
not possible to open the doors from inside the
vehicle. Deactivate the interior motion sensor
(Y page 73) before you lock the vehicle with
the key. The doors can then be opened from
the inside after the vehicle has been locked
from the outside with the key.
You can only open the rear doors from inside
the vehicle if they are not secured by the
child-proof locks (Y page 64).X
Pull door handle ;.
If the door is locked, locking knob :pops
up. The door is unlocked and can be
opened. Centrally locking and unlocking the
vehicle from the inside
You can centrally lock or unlock the vehicle
from the inside.
You cannot unlock the vehicle centrally from
the inside if the vehicle has been locked with
the key or KEYLESS-GO.
The central locking/unlocking button does
not lock or unlock the fuel filler flap. X
To unlock: press button :.
X To lock: press button ;.
If the front-passenger door is closed, the
vehicle locks.
For all countries except the United King-
dom: you can open a door from inside the
vehicle even if it has been locked.
Only for the United Kingdom: if the vehicle
has been locked with the key, the double lock
function is activated as standard. It is then
not possible to open the doors from inside the
vehicle. Deactivate the interior motion sensor
(Y page 73) before you lock the vehicle with
the key. The doors can then be opened from
the inside after the vehicle has been locked
from the outside with the key.
You can only open the rear doors from inside
the vehicle if they are not secured by the
child-proof locks (Y page 64).
If the vehicle has been locked using the lock-
ing button for the central locking, or has been
locked automatically, and a door is opened
from the inside:
R the vehicle will be fully unlocked if it had
previously been fully unlocked.
R only the door which has been opened from
the inside is unlocked if only the driver's
door had been previously unlocked. Automatic locking feature
The vehicle is locked automatically when the
ignition is switched on and the wheels are
turning. Doors
83Opening and closing Z
Closing
G
WARNING
Make sure that nobody can become trapped
as you close the tailgate. X
Pull the tailgate down using recess :.
X Push the tailgate closed from outside the
vehicle.
X If necessary, lock the vehicle with
the & button on the key ( Ypage 76) or
with KEYLESS-GO (Y page 77).
i If a KEYLESS-GO key is detected in the
luggage compartment, the tailgate will not
lock. Opening/closing automatically from
the outside
Important safety notes G
WARNING
Only for the United Kingdom: if the vehicle
has been locked with the key, the double lock
function is activated as standard. It is then not
possible to open the doors from inside the
vehicle.
Therefore, do not leave any people behind in
the vehicle, particularly children, elderly peo-
ple or people in need of special assistance if
the vehicle has been locked with the key. As
a result, they may not be able to free them-
selves in the event of an emergency. As a
result, they could be seriously or even fatally
injured by prolonged exposure to extremely high or low temperatures, for example. In this
case, rescuing people from outside the vehi-
cle is difficult.
Deactivate the interior motion sensor before
you lock the vehicle with the key. The doors
can then be opened from the inside after the
vehicle has been locked from the outside with
the key. G
WARNING
Monitor the tailgate opening and closing pro-
cedures to make sure that nobody can
become trapped. To stop the opening or clos-
ing procedure, press the closing button on the
tailgate again or pull the handle on the outside
of the tailgate.
! The tailgate swings upwards and to the
rear when opened. Therefore, make sure
that there is sufficient clearance above and
behind the tailgate.
i Tailgate opening dimensions
(Y page 372).
Opening You can open the tailgate automatically with
the key or the handle in the tailgate.
Open or close the tailgate fully using the auto-
matic function if you have stopped the tail-
gate in an intermediate position.
X Press and hold the Fbutton on the key
until the tailgate opens.
or
X If the tailgate is unlocked, pull the handle
and let it go again immediately.
i You can also close the tailgate manually
if it is fully opened.
! If you have opened the tailgate automat-
ically, you should wait a moment before
closing the tailgate manually. 86
Luggage compartmentOpening and closing
Closing
You can close the tailgate automatically using
the key, the closing button 6
or the locking
button 7
. Closing button and locking button (example: vehi-
cle with the EASY-PACK tailgate and KEYLESS-GO)
X To close: press closing button :on the
tailgate.
or
X Press and hold the Fbutton on the key
until the tailgate closes.
X To close and lock simultaneously:
Press locking button ;on the tailgate.
i The tailgate can only be opened and
closed with the key if there is no key in the
ignition lock.
If the tailgate touches an object while clos-
ing, the closing procedure is interrupted
and the tailgate reopens.
i If you leave a KEYLESS-GO key in the lug-
gage compartment, the tailgate will not
lock.
The tailgate is not closed unless a KEY-
LESS-GO key is detected. Opening/closing automatically from
the inside
G
WARNING
Monitor the tailgate opening and closing pro-
cedures to make sure that nobody can
become trapped. To halt the opening or clos-
ing procedure, press or pull the tailgate's
remote operating button from the driver's
seat again.
! The tailgate swings upwards and to the
rear when opened. Therefore, make sure
that there is sufficient clearance above and
behind the tailgate.
i Tailgate opening dimensions
(Y page 372).
You can open and close the tailgate from the
driver's seat when the vehicle is stationary
and unlocked. X
To open: pull remote operating switch :
for the tailgate until the tailgate opens.
X To close: turn the key to position 1or 2in
the ignition lock.
X Press remote operating switch for tail-
gate :until the tailgate is closed.
6 For vehicles with the EASY-PACK tailgate only.
7 For vehicles with the EASY-PACK tailgate and KEYLESS-GO only. Luggage compartment
87Opening and closing Z
Convenience opening feature
You can ventilate the vehicle before you start
driving. To do this, the key is used to carry out
the following functions simultaneously:
R unlock the vehicle
R open the side windows
R open the panorama sliding sunroof and the
roller sunblinds
i The convenience opening feature can
only be operated using the key. The key
must be close to the driver's door handle.
X Point the tip of the key at the driver's door
handle.
X Press and hold the %button until the
side windows and the panorama sunroof
are in the desired position.
If the roller sunblinds of the panorama sliding
sunroof are closed, the roller sunblinds are
opened first.
X Press and hold the %button again until
the panorama sliding sunroof is in the
desired position.
X To interrupt convenience opening:
release the %button. Convenience closing feature
General notes When you lock the vehicle, you can simulta-
neously:
R close the side windows
R close the panorama sliding sunroof
On vehicles with a panorama sliding sunroof,
you can then close the roller sunblinds. G
WARNING
When using the convenience closing feature,
make sure that nobody can become trapped.
Proceed as follows if there is a risk of entrap-
ment: With the key:
R release the &button.
R press and hold the %button until the
side windows and the sliding sunroof or the
panorama sliding sunroof open again.
With KEYLESS-GO:
R release the sensor surface on the door han-
dle.
R pull the door handle immediately and hold
it.
The side windows and the sliding sunroof
or the panorama sliding sunroof open.
Using the key i
The key must be close to the driver's door
handle.
X Point the tip of the key at the driver's door
handle.
X Press and hold the &button until the
side windows and the panorama sliding
sunroof are fully closed.
X Make sure that all the side windows and the
panorama sliding sunroof are closed.
On vehicles with a panorama sliding sunroof:
X Press and hold the &button again until
the roller sunblinds of the panorama sliding
sunroof close.
X To interrupt convenience closing:
release the &button.
Using KEYLESS-GO The KEYLESS-GO key must be outside the
vehicle. All the doors must be closed.90
Side windowsOpening and closing