
ProblemPossible causes/consequences and M SolutionsYou have lost the
mechanical key.XReport the loss immediately to the vehicle insurers.XIf necessary, have the locks changed as well.The engine cannot be
started using the
SmartKey.The on-board voltage is too low.XSwitch off non-essential consumers, e.g. seat heating or interior
lighting, and try to start the engine again.
If this does not work:
XCheck the starter battery and charge it if necessary
( Y page 259).
or
XJump-start the vehicle ( Y page 262).
or
XConsult a qualified specialist workshop.The engine cannot be
started using KEYLESS-
GO. The SmartKey is in
the vehicle.A door is open. Therefore, the SmartKey cannot be detected as
easily.XClose the door and try to start the vehicle again.There is interference from a powerful source of radio waves.XStart your vehicle with the SmartKey in the ignition lock.Doors
Important safety notes
GWARNING
When leaving the vehicle, always remove the
SmartKey from the ignition lock. Always take
the SmartKey with you and lock the vehicle.
Do not leave children unsupervised in the
vehicle, even if they are secured in a child
restraint system, and do not give them access
to an unlocked vehicle. A child's unsupervised
access to a vehicle could result in an accident
and/or serious personal injury. They could:
R injure themselves on vehicle parts
R be seriously or fatally injured by extreme
heat or cold
R injure themselves or have an accident with
vehicle equipment that may still be in
operation even after the SmartKey has
been removed from the ignition, such as the
seat adjustment, steering wheel
adjustment or memory function.
If children open a door, they could cause
severe or even fatal injury to other persons; if
they get out of the vehicle, they could injure
themselves when doing so or be seriously or
even fatally injured by any passing traffic.
Do not expose the child restraint system to
direct sunlight. The child restraint system's
metal parts, for example, could become very
hot, and a child could be burned on these
parts.GWARNING
Do not carry heavy or hard objects in the
passenger compartment or cargo
compartment unless they are firmly secured
in place.
Doors75Opening/closingZ

iIf you lock the vehicle as described above,
the fuel filler flap is not locked. The anti-
theft alarm system is not armed.
Cargo compartment
Important safety notes
Do not leave the SmartKey in the cargo
compartment. You could otherwise lock
yourself out.
GWARNING
When leaving the vehicle, always remove the
SmartKey from the ignition lock. Always take
the SmartKey with you and lock the vehicle.
Do not leave children unsupervised in the
vehicle, even if they are secured in a child
restraint system, and do not give them access
to an unlocked vehicle. A child's unsupervised
access to a vehicle could result in an accident
and/or serious personal injury. They could:
R injure themselves on vehicle parts
R be seriously or fatally injured by extreme
heat or cold
R injure themselves or have an accident with
vehicle equipment that may still be in
operation even after the SmartKey has
been removed from the ignition, such as the
seat adjustment, steering wheel
adjustment or memory function.
If children open a door, they could cause
severe or even fatal injury to other persons; if
they get out of the vehicle, they could injure
themselves when doing so or be seriously or
even fatally injured by any passing traffic.
Do not expose the child restraint system to
direct sunlight. The child restraint system's
metal parts, for example, could become very
hot, and a child could be burned on these
parts.
GWARNING
Do not carry heavy or hard objects in the
passenger compartment or cargo
compartment unless they are firmly secured
in place.
Unsecured or improperly positioned cargo
increases a child's risk of injury in the event
of
R strong braking maneuvers
R sudden changes of direction
R an accidentGWARNING
Make sure the tailgate is closed when the
engine is running and while driving. Among
other dangers, deadly carbon monoxide (CO)
gases may enter vehicle interior resulting in
unconsciousness and death.
! The tailgate swings upwards and to the
rear when opened. Therefore, make sure
that there is sufficient clearance above and
behind the tailgate.
To open the tailgate completely, a minimum
clearance of 6.90 ft (2.10 m) above the
ground is necessary.
Vehicles without EASY-PACK tailgate: the
tailgate can be:
R opened and closed manually from outside
R unlocked from inside with the mechanical
key
For vehicles with EASY-PACK tailgate you
can:
R open and close the tailgate manually from
outside
R open and close the tailgate automatically
from outside
R open and close the tailgate automatically
from inside
R limit the opening angle of the tailgate
R unlock the tailgate from inside with the
mechanical key
78Cargo compartmentOpening/closing

Opening/closing from outside
OpeningXPress the % button on the SmartKey.XPull handle :.XRaise the tailgate.
Vehicles with the EASY-PACK tailgate: if
you pull handle : and keep it in this position,
you can open the tailgate manually. If you
release the handle, the tailgate opens
automatically.
Closing
GWARNING
To prevent possible personal injury, always
keep hands and fingers away from the cargo
compartment opening when closing the
tailgate. Be especially careful when small
children are around.
XPull the tailgate down using recess :.XPush the tailgate closed from outside the
vehicle.XIf necessary, lock the vehicle with
the & button on the SmartKey
( Y page 68) or with KEYLESS-GO
( Y page 69).
i
If a KEYLESS-GO key is detected in the
cargo compartment, the tailgate will not
lock.
Opening/closing automatically from
outside
Important safety notes
GWARNING
Make sure the tailgate is closed when the
engine is running and while driving. Among
other dangers, deadly carbon monoxide (CO)
gases may enter vehicle interior resulting in
unconsciousness and death.
! The tailgate swings upwards and to the
rear when opened. Therefore, make sure
that there is sufficient clearance above and
behind the tailgate.
To open the tailgate completely, a minimum
clearance of 6.90 ft (2.10 m) above the
ground is necessary.
Opening
You can open the tailgate automatically using
the SmartKey or the handle in the tailgate.
Open or close the tailgate fully using the
automatic function if you have stopped the
tailgate in an intermediate position.
XPress and hold the F button on the
SmartKey until the tailgate opens.
or
XWhen the tailgate is unlocked, pull the
handle and let it go again immediately.
i You can also close the tailgate manually
if it is fully opened.
Cargo compartment79Opening/closingZ

Monitor the closing procedure carefully to
make sure no one is in danger of being
injured.
To interrupt the closing procedure, press or
pull the door-mounted remote tailgate switch.GWARNING
To prevent possible personal injury, always
keep hands and fingers away from the cargo
compartment opening when closing the
tailgate. Be especially careful when small
children are around.
GWARNING
Make sure the tailgate is closed when the
engine is running and while driving. Among
other dangers, deadly carbon monoxide (CO)
gases may enter vehicle interior resulting in
unconsciousness and death.
You can open and close the tailgate from the
driver's seat when the vehicle is stationary
and unlocked.
XTo open: pull remote operating switch :
for the tailgate until the tailgate opens.XTo close: turn the SmartKey to position 1
or 2 in the ignition lock.XPress remote operating switch for
tailgate : until the tailgate is closed.
You hear a tone during the closing
procedure.Limiting the opening angle of the
tailgate
Important safety notes
You can limit the opening angle of the
tailgate. This is possible in the top half of its
opening range, up to approximately
8 in (20 cm) before the stop.
Limiting the opening angle can be useful if
there is not sufficient clearance above the
open tailgate, for example.
! Make sure there is sufficient clearance to
open the tailgate fully when setting the
opening angle. The tailgate could otherwise
be damaged. Ideally, set the opening angle
outside.
Activating
XTo open the tailgate: pull the handle on
the tailgate.XTo stop the opening procedure at the
desired position: press the closing button
( Y page 79) in the tailgate or pull the handle
on the outside of the tailgate again.XTo store the position: press and hold the
closing button in the tailgate until you hear
a short tone.
The opening angle limiter is activated. The
tailgate will now stop in the stored position
when opening.
i If you wish to open the tailgate fully, pull
the handle of the tailgate again after it has
stopped automatically. This does not
delete the stored position.
Deactivating
XPress and hold the closing button
( Y page 79) in the tailgate until you hear
two short tones.Cargo compartment81Opening/closingZ

=Rear right?Rear left
The switches for all side windows are located
on the driver's door. There is also a switch on
each door for the corresponding side window.
The switches on the driver's door take
precedence.
i The side windows cannot be operated
from the rear when the override feature for
the side windows is activated ( Y page 60).
XTurn the SmartKey to position 1 or 2 in the
ignition lock.XTo open: press the corresponding switch.XTo close: pull the corresponding switch.
i
If you press the switch beyond the point
of resistance, an automatic opening/
closing process is started in the
corresponding direction. You can stop
automatic operation by operating the
switch again.
i You can continue to operate the side
windows after you switch off the engine or
remove the SmartKey. This function is
available for up to five minutes or until the
driver's or front-passenger door is opened.
Convenience opening feature
You can ventilate the vehicle before you start
driving. To do this, the key is used to carry out
the following functions simultaneously:
R unlock the vehicle
R open the side windows
R open the panorama roof with power tilt/
sliding panel and the roller sunblinds
i The convenience opening feature can
only be operated using the SmartKey. The
SmartKey must be close to the driver's
door handle.
XPoint the tip of the SmartKey at the driver's
door handle.XPress and hold the % button until the
side windows and the panorama roof with
power tilt/sliding panel are in the desired
position.
If the roller sunblinds of the panorama roof
with power tilt/sliding panel are closed, the
roller sunblinds are opened first.
XPress and hold the % button again until
the panorama roof with power tilt/sliding
panel is in the desired position.XTo interrupt convenience opening:
release the % button.
Convenience closing
General notes
When you lock the vehicle, you can
simultaneously:
R close the side windows
R close the panorama roof with power tilt/
sliding panel
On vehicles with a panorama roof with power
tilt/sliding panel, you can then close the
roller sunblinds.
GWARNING
When closing the side windows and the
panorama roof with power tilt/sliding panel,
make sure that nobody can be injured during
the closing procedure.
Proceed as follows in the event of a potentially
dangerous situation:
R Release the & button to stop the closing
procedure. To open, press and hold the
% button. To continue with the closing
procedure (after making sure that nobody
can be injured during the closing
procedure) press and hold the & button.
Side windows83Opening/closingZ

Illustration: light switch with the c symbol for
the automatic headlamp mode/daytime running
lamps
1 WLeft-hand standing lamps2XRight-hand standing lamps3TParking lamps, license plate and
instrument cluster lighting4 cAutomatic headlamp mode/daytime
running lamps5 LLow-beam/high-beam headlampsBRRear fog lampCNFront fog lamps 9
The turn signals, high-beam headlamps and
the high-beam flasher are operated using the
combination switch ( Y page 105).
! Switch off the parking lamps and standing
lamps when you leave the vehicle. This
prevents the battery from discharging.
The exterior lighting (except the parking/
standing lamps) switches off automatically if
you:
R remove the SmartKey from the ignition lock
R open the driver's door with the SmartKey
in position 0
If you hear a warning tone when you leave the
vehicle, the lights may still be switched on.
XTurn the light switch to c or à .Low-beam headlampsXTo switch on the low-beam headlamps:
turn the SmartKey in the ignition lock to
position 2 or start the engine.XTurn the light switch to L.
The L indicator lamp in the instrument
cluster lights up.
Daytime running lamps
Daytime running lamps in Canada
The daytime running lamps function is
required by law in Canada. It cannot therefore
be deactivated.
XTurn the light switch to c or à .
With the engine running: depending on the
ambient light, the daytime running lamps or
the low-beam headlamps are switched on.
When the low-beam headlamps are
switched on, the L indicator lamp in the
instrument cluster lights up.
When the engine is running and the vehicle is
stationary: if you move the selector lever from
a drive position to P, the low-beam
headlamps go out after three minutes.
When the engine is running, the vehicle is
stationary and in high ambient light
brightness: if you turn the light switch
to T , the daytime running lamps and the
parking lamps are switched on.
If the engine is running and you turn the light
switch to L, the manual settings take
precedence over the daytime running lamps.
Daytime running lamps in the USA
This function is only available on vehicles with
daytime running lamps.
In the USA, the daytime running lamps are
deactivated upon delivery from the factory.
XTo activate the daytime running lamps
(vehicles with a luxury multifunction
steering wheel): you can activate the9
Only vehicles with front fog lamps have the fog lamps function.Exterior lighting103Lights and windshield wipers

daytime running lamps function using the
on-board computer ( Y page 176).XTurn the light switch to c or à .
With the engine running: depending on the
ambient light, the daytime running lamps or
the low-beam headlamps are switched on.
When the low-beam headlamps are
switched on, the L indicator lamp in the
instrument cluster lights up.
It is only possible to activate the high-beam
headlamps if the brightness of the ambient
light is at a low level.
However, the high-beam flasher can always
be used.
If the engine is running and you turn the light
switch to T or L , the manual settings
take precedence over the daytime running
lamps.
Automatic headlamp mode
XTo switch on automatic headlamp
mode: turn the light switch to c or
à .
SmartKey in position 1 in the ignition lock:
the parking lamps are switched on or off
automatically depending on the brightness
of the ambient light.
With the engine running: depending on the
brightness of the ambient light, the daytime
running lamps 10
or the low-beam
headlamps are switched on or off
automatically.
When the low-beam headlamps are
switched on, the L indicator lamp in the
instrument cluster lights up.GWARNING
If the light switch is set to c or à , the
low-beam headlamps will not come on
automatically if it is foggy. This could
endanger you and others. Therefore, turn the
light switch to L in fog.
The automatic headlamp feature is only an
aid. The driver is responsible for the vehicle's
lighting at all times.
Front fog lamps
Only vehicles with front fog lamps have the
fog lamps function.
GWARNING
If you suspect that driving conditions will be
foggy, turn the light switch to L before you
start your journey. Otherwise, your vehicle
may not be visible and you could endanger
yourself and others.
XTo switch on the front fog lamps: turn
the SmartKey in the ignition lock to position
2 or start the engine.XTurn the light switch to L or c or
à .XPress the N button.
The green N indicator lamp in the
instrument cluster lights up.XTo switch off the front fog lamps: press
the N button.
The green N indicator lamp in the
instrument cluster goes out.
Rear fog lamp
XTo switch on the rear fog lamp: turn the
SmartKey in the ignition lock to position 2
or start the engine.XTurn the light switch to L or c or
à .
If the light switch is set to c or à ,
the rear fog lamp only lights up if the low-
beam headlamps are on.10 Only if daytime running lamps have been activated via the on-board computer.104Exterior lightingLights and windshield wipers

XPress the R button.
The yellow R indicator lamp in the
instrument cluster lights up.XTo switch off the rear fog lamp: press the
R button.
The yellow R indicator lamp in the
instrument cluster goes out.
Headlamp cleaning system
The headlamps are cleaned automatically if
the "Wipe with washer fluid" function is
operated ten times while the lights are on and
the engine is running (Y page 113). When you
switch off the ignition, the automatic
headlamp cleaning system is reset and
counting is resumed from 0.
Combination switch
Turn signals
:High-beam headlamps;Right turn signal=High-beam flasher?Left turn signalXTo indicate briefly: press the combination
switch briefly to the pressure point in the
direction of arrow ; or ?.
The corresponding turn signal flashes three
times.XTo indicate: press the combination switch
beyond the pressure point in the direction
of arrow ; or ?.High-beam headlampsXTo switch on the high-beam headlamps:
turn the SmartKey in the ignition lock to
position 2 or start the engine.XTurn the light switch to L or c or
à .XPress the combination switch beyond the
pressure point in the direction of
arrow :.
In the c or à position, the high-
beam headlamps are only switched on
when it is dark and the engine is running.
The K indicator lamp in the instrument
cluster lights up when the high-beam
headlamps are switched on.XTo switch off the high-beam
headlamps: move the combination switch
back to its normal position.
The K indicator lamp in the instrument
cluster goes out.
High-beam flasher
XTo switch on: turn the SmartKey in the
ignition lock to position 1 or 2 or start the
engine.XPull the combination switch in the direction
of arrow =.
Hazard warning lamps
Exterior lighting105Lights and windshield wipersZ