ProblemPossible causes/consequences and M SolutionsYou have lost the
mechanical key.XReport the loss immediately to the vehicle insurers.XIf necessary, have the locks changed as well.The engine cannot be
started using the
SmartKey.The on-board voltage is too low.XSwitch off non-essential consumers, e.g. seat heating or interior
lighting, and try to start the engine again.
If this does not work:
XCheck the starter battery and charge it if necessary
( Y page 326).
or
XJump-start the vehicle ( Y page 329).
or
XConsult a qualified specialist workshop.The engine cannot be
started using KEYLESS-
GO. The SmartKey is in
the vehicle.A door is open. Therefore, the SmartKey cannot be detected as
easily.XClose the door and try to start the vehicle again.There is interference from a powerful source of radio waves.XStart your vehicle with the SmartKey in the ignition lock.Doors
Important safety notes
GWARNING
When leaving the vehicle, always remove the
SmartKey from the ignition lock. Always take
the SmartKey with you and lock the vehicle.
Do not leave children unsupervised in the
vehicle, even if they are secured in a child
restraint system, and do not give them access
to an unlocked vehicle. A child's unsupervised
access to a vehicle could result in an accident
and/or serious personal injury. They could:
R injure themselves on vehicle parts
R be seriously or fatally injured by extreme
heat or cold
R injure themselves or have an accident with
vehicle equipment that may still be in
operation even after the SmartKey has
been removed from the ignition, such as the
seat adjustment, steering wheel
adjustment or memory function.
If children open a door, they could cause
severe or even fatal injury to other persons; if
they get out of the vehicle, they could injure
themselves when doing so or be seriously or
even fatally injured by any passing traffic.
Do not expose the child restraint system to
direct sunlight. The child restraint system's
metal parts, for example, could become very
hot, and a child could be burned on these
parts.GWARNING
Do not carry heavy or hard objects in the
passenger compartment or cargo
compartment unless they are firmly secured
in place.
Doors83Opening/closingZ
GWARNING
When leaving the vehicle, always remove the
SmartKey from the ignition lock. Always take
the SmartKey with you and lock the vehicle.
Do not leave children unsupervised in the
vehicle, even if they are secured in a child
restraint system, and do not give them access
to an unlocked vehicle. A child's unsupervised
access to a vehicle could result in an accident
and/or serious personal injury. They could:
R injure themselves on vehicle parts
R be seriously or fatally injured by extreme
heat or cold
R injure themselves or have an accident with
vehicle equipment that may still be in
operation even after the SmartKey has
been removed from the ignition, such as the
seat adjustment, steering wheel
adjustment or memory function.
If children open a door, they could cause
severe or even fatal injury to other persons; if
they get out of the vehicle, they could injure
themselves when doing so or be seriously or
even fatally injured by any passing traffic.
Do not expose the child restraint system to
direct sunlight. The child restraint system's
metal parts, for example, could become very
hot, and a child could be burned on these
parts.
GWARNING
Do not carry heavy or hard objects in the
passenger compartment or cargo
compartment unless they are firmly secured
in place.
Unsecured or improperly positioned cargo
increases a child's risk of injury in the event
of
R strong braking maneuvers
R sudden changes of direction
R an accident
GWARNING
Make sure the tailgate is closed when the
engine is running and while driving. Among
other dangers, deadly carbon monoxide (CO)
gases may enter vehicle interior resulting in
unconsciousness and death.
! The tailgate swings upwards and to the
rear when opened. Therefore, make sure
that there is sufficient clearance above and
behind the tailgate.
To open the tailgate completely, a minimum
clearance of 7.40 ft (2.25 m) above the
ground is necessary.
You can:
R open and close the tailgate manually from
outside
R open and close the tailgate automatically
from outside
R open and close the tailgate automatically
from inside
R open the tailgate manually from inside
R limit the opening angle of the tailgate
Opening/closing from the outside
Opening
XPress the % button on the SmartKey.XPull handle :.XRaise the tailgate.
Closing
GWARNING
To prevent possible personal injury, always
keep hands and fingers away from the cargo
86Cargo compartmentOpening/closing
Closing button and locking button (example:
vehicle with the EASY-PACK tailgate and KEYLESS-
GO)
XTo close: press closing button : on the
tailgate.
or
XPress and hold the F button on the
SmartKey until the tailgate closes.XTo close and lock simultaneously:
Press locking button ; on the tailgate.
i
The tailgate can only be opened and
closed with the SmartKey if there is no
SmartKey in the ignition lock.
If the tailgate touches an object while
closing, the closing procedure is
interrupted and the tailgate reopens.
i If you leave a KEYLESS-GO key in the
cargo compartment, the tailgate will not
lock.
The tailgate is not closed unless a
KEYLESS-GO key is detected.
Opening/closing automatically from
the inside
GWARNING
Maintain sight of the area around the rear of
the vehicle while operating the tailgate with
the door-mounted remote tailgate switch.
Monitor the opening procedure carefully to
make sure no one is in danger of being
injured.
To interrupt the opening procedure, press or
pull the door-mounted remote tailgate switch.
When the SmartKey is not inserted in the
starter switch (vehicles with KEYLESS-GO:
Make sure the vehicle's on-board electronics
have status 0): Press button F on the
SmartKey.GWARNING
Maintain sight of the area around the rear of
the vehicle while operating the tailgate with
the door-mounted remote tailgate switch.
Monitor the closing procedure carefully to
make sure no one is in danger of being
injured.
To interrupt the closing procedure, press or
pull the door-mounted remote tailgate switch.
GWARNING
To prevent possible personal injury, always
keep hands and fingers away from the cargo
compartment opening when closing the
tailgate. Be especially careful when small
children are around.
GWARNING
Make sure the tailgate is closed when the
engine is running and while driving. Among
other dangers, deadly carbon monoxide (CO)
gases may enter vehicle interior resulting in
unconsciousness and death.
You can open and close the tailgate from the
driver's seat when the vehicle is stationary
and unlocked.
88Cargo compartmentOpening/closing
DeactivatingXPress and hold the closing button
( Y page 87) in the tailgate until you hear
two short tones.
Side windows
Important safety notes
GWARNING
When opening or closing the windows, make
sure there is no danger of anyone being
harmed by the opening/closing procedure.
The door windows are equipped with the
express operation and automatic reversal
function. If in express operation mode a door
window encounters an obstruction that
blocks its path, the automatic reversal
function will stop the door window and open
it slightly.
The door windows operate differently when
the switch is pulled and held. See the "Closing
when a door window is blocked" section in
this chapter for details.
The closing of a door window can be
immediately halted by releasing the switch or,
if the switch was pulled past the resistance
point and released, by either pressing or
pulling the respective switch.
The closing of the hinged quarter windows can
be immediately halted by pressing or pulling
the switch.
If a window encounters an obstruction that
blocks its path in a circumstance where you
are closing the windows by pressing and
holding button & on the SmartKey or by
pressing and holding the lock button (vehicles
with KEYLESS-GO) on an outside door handle,
the automatic reversal function will not
operate.
Activate the override switch when children
are riding in the back seats of the vehicle. The
children may otherwise injure themselves,
e.g. by becoming trapped in the window
opening.
GWARNING
Do not keep any part of your body up against
the window pane when opening a window. The
downward motion of the pane may pull that
part of your body down between the window
pane and the door frame and trap it there. If
there is a risk of entrapment, release the
switch and pull it to close the window.
Opening and closing the side
windows
:Front left;Front right=Rear right?Rear left
The switches for all side windows are located
on the driver's door. There is also a switch on
each door for the corresponding side window.
The switches on the driver's door take
precedence.
i The side windows cannot be operated
from the rear when the override feature for
the side windows is activated ( Y page 66).
XTurn the SmartKey to position 1 or 2 in the
ignition lock.XTo open: press the corresponding switch.XTo close: pull the corresponding switch.
i
If you press the switch beyond the point
of resistance, an automatic opening/
closing process is started in the
corresponding direction. You can stop
90Side windowsOpening/closing
The seat belt should:
R fit snugly across your body
R be routed across the middle of your
shoulder
R be routed in your pelvic area across the
hip jointsXBefore starting off, adjust the rear-view
mirror and the exterior mirrors
( Y page 112) in such a way that you have
a good view of road and traffic conditions.XVehicles with a memory function: save
the seat, steering wheel and exterior mirror
settings ( Y page 114).
Seats
Important safety notes
GWARNING
In order to avoid possible loss of vehicle
control, all seat, head restraint, steering
wheel and rear view mirror adjustments, as
well as fastening of seat belts, must be done
before setting the vehicle in motion.
GWARNING
Do not adjust the driver's seat while driving.
Adjusting the seat while driving could cause
the driver to lose control of the vehicle.
Never travel in a moving vehicle with the seat
backrest in an excessively reclined position as
this can be dangerous. You could slide under
the seat belt in a collision. If you slide under
it, the seat belt would apply force at the
abdomen or neck. This could cause serious or
fatal injuries. The seat backrest and seat belts
provide the best restraint when the wearer is
in a position that is as upright as possible and
seat belts are properly positioned on the
body.
GWARNING
Your seat belt must be adjusted so that you
can correctly fasten your seat belt.
Observe the following points:
R adjust the seat backrest until your arms are
slightly angled when holding the steering
wheel.
R adjust the seat to a comfortable seating
position that still allows you to reach the
accelerator/brake pedal safely. The
position should be as far back as possible
with the driver still able to operate the
controls properly.
R adjust the head restraint so that it is as
close to the head as possible and the center
of the head restraint supports the back of
the head at eye level.
R never place hands under the seat or near
any moving parts while a seat is being
adjusted.
Failure to do so could result in an accident
and/or serious personal injury.GWARNING
The electrically adjustable seats can be
operated at any time. Therefore, do not leave
children unattended in the vehicle, or with
access to an unlocked vehicle. A child's
unsupervised access to a vehicle could result
in an accident and/or serious personal injury.
GWARNING
According to accident statistics, children are
safer when properly restrained in the rear
seating positions than in the front seating
position. Thus, we strongly recommend that
children be placed in the rear seats whenever
possible. Regardless of seating position,
children 12 years old and under must be
seated and properly secured in an
appropriately sized infant restraint, toddler
restraint, or booster seat recommended for
the size and weight of the child. For additional
information, see "Children in the vehicle".
A child's risk of serious or fatal injuries is
significantly increased if the child restraints
are not properly secured in the vehicle and/
or the child is not properly secured in the child
restraint.
Seats99Seats, steering wheel and mirrorsZ
GWARNING
For your protection, drive only with properly
positioned head restraints.
Adjust the head restraint so that it is as close
to the head as possible and the center of the
head restraint supports the back of the head
at eye level. This will reduce the potential for
injury to the head and neck in the event of an
accident or similar situation.
Do not drive the vehicle without the seat head
restraints. Head restraints are intended to
help reduce injuries during an accident.
! To avoid damage to the seats and the seat
heating, observe the following information:
R keep liquids from spilling on the seats. If
liquid is spilled on the seats, dry them as
soon as possible.
R if the seat covers are damp or wet, do not
switch on the seat heating. The seat
heating should also not be used to dry
the seats.
R clean the seat covers as recommended;
see the "Interior care" section.
R do not transport heavy loads on the
seats. Do not place sharp objects on the
seat cushions, e.g. knives, nails or tools.
The seats should only be occupied by
passengers, if possible.
R when the seat heating is in operation, do
not cover the seats with insulating
materials, e.g. blankets, coats, bags,
seat covers, child seats or booster seats.
! When you move the seats, make sure that
there are no objects in the footwell or
behind the seats. Otherwise, you could
damage the seats and the objects.
! When the rear bench seat is folded
forwards, the front seats cannot be moved
to their rearmost position. You could
otherwise damage the seats and the rear
bench seat.
! Make sure that the sun visor is folded up
before adjusting the backrest and head
restraint height. The head restraint and sun
visor could otherwise collide when the head
restraint is fully extended.
i The rear-compartment head restraints
can be removed ( Y page 103).
Please contact an authorized Mercedes-
Benz Center for more information.
i Other topics:
R Cargo compartment enlargement
(folding the second and third row of seats
forward) ( Y page 270)
Adjusting the seats
i Vehicles without Memory function: the
seats can be adjusted within three minutes
of a front door being opened.
The time period starts over again if, within
these three minutes, you:
R open or close a front door
R insert the SmartKey into the ignition lock
or remove it from the ignition lock
R switch the ignition on or off
If the SmartKey is in position 2 in the
ignition lock, the seats can be adjusted at
any time.
:Head restraint height 7;Backrest angle=Seat fore-and-aft adjustment7
Only for vehicles with memory function.100SeatsSeats, steering wheel and mirrors
Adjusting the seats in the second and
third rows
Important safety notesGWARNING
Never travel in a moving vehicle with the seat
backrest in an excessively reclined position as
this can be dangerous. You could slide under
the seat belt in a collision. If you slide under
it, the seat belt would apply force at the
abdomen or neck. This could cause serious or
fatal injuries. The seat backrest and seat belt
provide the best restraint when the wearer is
in a position that is as upright as possible and
the seat belt is properly positioned on the
body.
Your seat belt must be adjusted so that you
can correctly fasten your seat belt.
Never place hands under the seat or near any
moving parts while a seat is being adjusted.
After adjusting the seat, always ensure that
the seat and the backrest are correctly
engaged. The backrest must be in an upright
position.
Test the stability of the latch by pushing and
pulling the backrest. If the seat and backrest
are not correctly latched, the seat could move
forward and the backrest could fold down.
While braking, changing direction, or in an
accident, you could slide out from under the
seat belt. The child seat would no longer be
correctly supported or correctly positioned
and would no longer carry out its intended
function. This could cause serious or fatal
injuries.
Adjusting the backrest angle (2nd row
of seats)
GWARNING
The seat belt only offers its intended
protection when the seat backrest is in a
nearly vertical position and the occupant is
sitting upright. The seat backrest and seat
belt provide the best restraint when the
wearer is in a position that is as upright as
possible and the seat belt is properly
positioned on the body.
You should therefore adjust the seat backrest
to a position as upright as possible.
The backrest angle can be adjusted to five
positions.XPull backrest release ; in the direction of
the arrow and hold it in this position.
Backrest : folds forwards.XAdjust the backrest angle as desired.XRelease backrest release ;.XLean back firmly against the backrest to
ensure that it is engaged.
Folding the seats up/down (3rd row of
seats)
The 3rd row of seats consists of two
electrically foldable individual seats, which
can be lowered into the cargo compartment.
If the seat is not correctly locked in position,
the display message: 3rd row of seats,
right-hand side not locked appears in
the multifunction display.
! Make sure that there is nothing on the
folded-down seats in the cargo
compartment. The cargo compartment
must be empty for the third row of seats to
be folded up. The seats or the objects in the
cargo compartment could otherwise be
damaged.
Make sure that the seats in the third row
are empty and not blocked before folding
them down.
104SeatsSeats, steering wheel and mirrors
XMake sure that the SmartKey is in position
2 in the ignition lock.XTo switch on: press button : repeatedly
until the desired heating level is set.XTo switch off: press button : repeatedly
until all the indicator lamps go out.
Problems with the seat heating
If one or all of the indicator lamps in the seat
heating button are flashing, the seat heating
has switched off automatically. The vehicle's
electrical system voltage is too low because
too many electrical consumers are switched
on.
XSwitch off electrical consumers which you
do not need, such as the rear window
defroster or interior lighting.
Once the battery is sufficiently charged, the
seat heating will switch back on
automatically.
Switching the seat ventilation on/off
Switching on/off
The three blue indicator lamps in the buttons
indicate the ventilation level you have
selected.
i If the battery voltage is too low, the seat
ventilation may switch off.
XMake sure that the SmartKey is in position
2 in the ignition lock.XTo switch on: press button : repeatedly
until the desired ventilation level is set.
i You can open the side windows and the
sliding sunroof using the "Convenience
opening" feature ( Y page 91). The seat
ventilation of the driver's seat
automatically switches to the highest level.
XTo switch off: press button : repeatedly
until all the indicator lamps go out.
Problems with the seat ventilation
If one or all of the indicator lamps in the seat
ventilation button are flashing, the seat
ventilation has switched off automatically.
The vehicle's electrical system voltage is too
low because too many electrical consumers
are switched on.
XSwitch off electrical consumers which you
do not need, such as the rear window
defroster or interior lighting.
Once the battery is sufficiently charged, the
seat ventilation will switch back on
automatically.
Steering wheel
Important safety notes
GWARNING
Do not adjust the steering wheel while driving.
Adjusting the steering wheel while driving, or
driving without the steering wheel adjustment
feature locked could cause the driver to lose
control of the vehicle.
The electrical steering wheel adjustment
feature can be operated at any time.
Therefore, do not leave children unattended
in the vehicle, or with access to an unlocked
vehicle. A child's unsupervised access to a
vehicle could result in an accident and/or
serious personal injury.
Steering wheel109Seats, steering wheel and mirrorsZ