2012 MERCEDES-BENZ G-Class phone

Possible causes of malfunction:
R
the on-board power supply is not within a
permissible voltage range.
R the temperature
of the DC/AC converter is
temporarily too high.
R some small electronic devices have a
constant nominal power of less than
150 W, but a very high switch-on current.
It is possible that these devices will not
function properly, as 115 V socket : is not
able to provide a high enough current.
If indicator lamp ; still does not light up,
contact a qualified specialist workshop. mbrace
12
Important safety notes !
You must have a license agreement to
activate the mbrace service. Ensure that
your system

is activated and ready for use,
and press the E MB Info call button to
register. If one of these steps is not carried
out, it may not be possible to activate the
system.
If you have questions about the activation,
contact one of the following telephone
hotlines:
R USA: Response Center at
1-888-990-9007
R Canada: Customer Service at
1-888-923-8367
Shortly after successfully registering with the
mbrace service, a user ID and password will
be sent to you by mail. You can use this
password to log in to the mbrace section
under "Owners Online" at http://
www.mbusa.com 13
.
The mbrace system is available if:
R it has been activated and is operational.
Activation requires an available mobile phone network, a valid SIM card and a
subscription to a security service.
R the battery is sufficiently charged.
R the corresponding mobile phone network
is available for transmitting data to the
Customer Center.
i Determining the

location of the vehicle on
a map is only possible if there is sufficient
GPS reception and the vehicle position can
be forwarded to the Customer Center.
The mbrace system The mbrace system provides three different
services:
R
automatic and manual emergency call
R Roadside Assistance call
R MB Info call
To adjust the volume during an mbrace call,
proceed as follows:
X Press the W or X button on the
multifunction steering wheel.
or
X Use the COMAND volume controller.
You can find information and a description of
all available features under "Owners Online"
at http://www.mbusa.com 14
.
System self-test After you have switched on the ignition, the
system carries out a self-diagnosis.
12 The system is called TELE AID in Canada.
13 USA only.
14 USA only.198
Features
Stowing and features

G
WARNING
A malfunction in the system has been
detected if one of the following conditions
occurs:
R the indicator lamp in the SOS button does
not light up during the system self-
diagnosis.
R the indicator lamp in the º Roadside
Assistance button does not light up during
the system self-diagnosis.
R the indicator lamp in the E information
button does

not light up during the system
self-diagnosis.
R the indicator lamp in the SOS button,
º Roadside Assistance button or E
information button continues to be lit red
after the system self-diagnosis.
R the Tele Aid inoperative or Tele Aid
not activated message appears on the
multifunction display after the system self-
diagnosis.
If a malfunction is indicated as outlined above,
the system may not operate as expected. In
the event of an emergency, assistance must
be summoned by other means.
Have the system checked at the nearest
authorized Mercedes-Benz Center or contact
the following service hotlines:
R USA: Response Center at
1-888-990-9007
R Canada: Customer Service at
1-888-923-8367
Emergency call Important safety notes
!
You must have a license agreement to
activate the mbrace service. Ensure that
your system

is activated and ready for use,
and press the E MB Info call button to
register. If one of these steps is not carried
out, it may not be possible to activate the
system. If you have questions about the activation,
contact one of the following telephone
hotlines:
R
USA: Response Center at
1-888-990-9007
R Canada: Customer Service at
1-888-923-8367
An emergency call is dialed automatically if
an air

bag or Emergency Tensioning Device is
triggered.
i An automatically dialed mbrace
emergency call cannot be canceled.
An emergency call can also be initiated
manually.
As soon as the emergency call has been
initiated, the indicator lamp in the SOS button
flashes. The Connecting Call message
appears on the multifunction display.
COMAND is muted.
Once a connection has been established, the
Call Connected message appears on the
multifunction display.
All important information on the emergency
is provided, for example:
R current location of the vehicle (as
determined by the GPS system)
R vehicle model
R vehicle color
R vehicle identification number
A short time after the emergency call is
initiated, a voice connection is automatically
established between the Response Center
and the vehicle occupants. If the vehicle
occupants are able to respond, the Response
Center will attempt to obtain more detailed
information on the emergency.
i If there is no response from the vehicle
occupants, an ambulance is immediately
sent to the vehicle. G
WARNING
If the indicator lamp in the SOS button is
flashing continuously and there was no voice
connection to the Response Center Features
199
Stowing and features
Z

established, then the mbrace system could
not initiate an emergency call (e.g. the
relevant cellular phone network is not
available).
The message
Call Failed appears in the
multifunction display for approximately
10 seconds.
Should this occur, assistance must be
summoned by other means.
Making an emergency call X
To initiate an emergency call
manually: press cover : briefly to open
it.
X Press SOS button ; briefly.
The indicator lamp in SOS button ;
flashes until the emergency call is
concluded.
X Wait for the voice connection with the
Response Center.
X After the emergency call is ended, close
cover :. G
WARNING
If you feel at any way in jeopardy when in the
vehicle (e.g. smoke or fire in the vehicle,
vehicle in a dangerous road location), please
do not wait for voice contact after you have
pressed the SOS button. Carefully leave the
vehicle and move to a safe location. The
Response Center will automatically contact
local emergency officials with the vehicle's
approximate location if they receive an
automatic SOS

signal and cannot make voice
contact with the vehicle occupants. Roadside Assistance button X
Open
the stowage compartment under the
armrest (Y page 189). X
Press and hold Roadside Assistance
button : for more than two seconds.
A call to a Mercedes-Benz Roadside
Assistance Representative is initiated. The
indicator lamp in Roadside Assistance
button : flashes while the call is active.
The Connecting call message appears
on the multifunction display and the
COMAND system is muted.
If a connection can be established, the Call
Connected message appears on the
multifunction display.
If a mobile phone network is available and
there is

sufficient GPS reception, the mbrace
system transmits data to the Response
Center, for example:
R current location of the vehicle
R vehicle identification number
R vehicle model
R vehicle color
i The COMAND display shows that an
mbrace call is active. You can switch to the
navigation menu by pressing the NAVI
button on COMAND during the call. Voice
output is not available.
A voice connection is established between
the Mercedes-Benz Roadside Assistance
Representative and the vehicle occupants.
X Describe the type of assistance needed.200
Features
Stowing and features

The Mercedes-Benz Roadside Assistance
Representative either sends a qualified
Mercedes-Benz technician or makes
arrangements for your vehicle to be
transported to the nearest authorized
Mercedes-Benz Center. You may be charged
for services such as repair work and/or
towing. Further details are available in your
mbrace manual.
i
If the indicator lamp in Roadside
Assistance button : flashes continuously
and no voice connection to the Response
Center has been established, then the
mbrace system has failed to initiate a
Roadside Assistance call (e.g. the
corresponding mobile
phone network is not
available). The Call Failed message
appears on the multifunction display.
X To end a call: press

the ~ button on the
multifunction steering wheel.
or
X Press the corresponding button for ending
a phone call on COMAND.
i Sign and Drive services 15
: services such
as jump-starting your vehicle, delivering a
few gallons of fuel if you run out and
mounting your spare if you have a flat tire
are provided free-of-charge.
MB Info call button X
Open the stowage compartment under the
armrest (Y page 189). X
Press and hold MB Info call button : for
more than two seconds.
A call to the Response Center is initiated.
The indicator lamp in MB Info call
button : flashes while the connection is
being established. The Connecting call
message appears on the multifunction
display and

the COMAND system is muted.
If a connection can be established, the Call
Connected message appears on the
multifunction display.
If a mobile phone network is available and
there is

sufficient GPS reception, the mbrace
system transmits data to the Response
Center, for example:
R current location of the vehicle
R vehicle identification number
R vehicle model
R vehicle color
i The COMAND display shows that an
mbrace call is active. You can switch to the
navigation menu during the call by pressing
the NAVI button on COMAND.
A voice connection between the Response
Center and the vehicle occupants is
established. You can obtain information on
how to operate your vehicle's systems, on the
location of the nearest authorized Mercedes-
Benz Center, and on further products and
services offered by Mercedes-Benz USA.
15 USA only. Features
201Stowing and features Z

Further details on the mbrace system can be
found
at http://www.mbusa.com 16
.
Log in
under "Owners Online".
i If the indicator lamp in MB Info call
button : flashes continuously and no
voice connection to the Response Center
has been established, then the mbrace
system has failed to initiate an MB Info call
(e.g. because the corresponding mobile
phone network is not available). The Call
Failed message appears on the
multifunction display.
X To end a call: press

the ~ button on the
multifunction steering wheel.
or
X Press the corresponding button for ending
a phone call on COMAND.
Call priority When service calls are active, e.g. Roadside
Assistance or MB Info calls, an emergency
call can still be initiated. In this case, an
emergency call has the highest priority and
takes precedence over all other active calls.
The indicator lamp of the respective button
flashes
until

the call is ended. An emergency
call can only be terminated by the Response
Center. All other calls can be ended by
pressing the ~ button on the
multifunction steering wheel or the
corresponding button for ending a telephone
call on COMAND.
i When an mbrace call has been initiated,
COMAND is muted. The mobile phone is no
longer connected to COMAND. However, if
you want to use your mobile phone, we
recommend that you do this only when the
vehicle is stationary and in a safe location.
Downloading destinations in COMAND i
Information on the components and
operating principles of the COMAND system can be found in the separate
COMAND operating instructions.
Destination Download gives you access to a
database with over ten million points of
interest (POIs)

which can be downloaded onto
the navigation system of your vehicle. If you
know the destination, you can download the
address or obtain the location of points of
interest (POIs) or important destinations in
the surrounding area.
You are prompted to confirm route guidance
to the address entered.
X Select Yes using the = or ; button
on COMAND.
X Press 9 on COMAND to confirm.
The system calculates the route and
subsequently starts the route guidance with
the address entered.
i If you

select No, the address can be stored
in the address book.
i The Destination Download function is
available if the corresponding mobile
phone network is available and data
transfer is possible.
Search & Send "Search & Send" is a destination entry
service. You can find further information on
"Search & Send" in the separate COMAND
operating instructions.
Vehicle remote opening
If you have unintentionally locked your
vehicle (e.g. the SmartKey is inside the
vehicle) and a replacement key is not
available:
X
Contact the following service hotlines:
16 USA only.202
Features
Stowing and features

R
USA: Response Center at
1-888-990-9007
R Canada: Customer Service at
1-888-923-8367
You will be asked for your password.
X Return to your vehicle at the time arranged
with the Response Center.
X Press and hold the release button on the
rear door handle for at least 20 seconds
until the indicator lamp in the SOS button
(Y page 199) begins flashing.
The Connecting Call message appears
on the multifunction display.
Alternatively, the vehicle can also be opened
via the Internet in the "Owners Online"
section using your ID number and
password 17
.
i Vehicle remote
unlocking is only possible
if the corresponding mobile phone network
is accessible.
The SOS button flashes and the
Connecting Call message appears in the
multifunction display to confirm that the
command for vehicle remote unlocking has
been received.
If you press the rear door's locking cylinder
for more than 20 seconds before receiving
authorization for remote unlocking, you
must wait 15 minutes before you can press
the rear door's locking cylinder again.
Service for recovering a stolen vehicle If your vehicle has been stolen:
X
Contact the police.
The police

will issue an incident report. This
report has a number.
X Forward this number to the Response
Center together with your PIN.
The Response Center will then attempt to
covertly contact the mbrace system. The
Response Center contacts you and the
local law enforcement authority if the
vehicle is located. However, only the law enforcement is informed of the location of
the vehicle.
i If the anti-theft alarm system remains
activated for longer than thirty seconds,
mbrace is automatically connected to the
Response Center. Brush guard (USA only)
G
WARNING
The brush guard is designed solely to enhance
the appearance of the vehicle and help
protect grille and headlamps from minor
mishaps, either on or off road.
Since the

safety characteristics are limited in
the event of an accident, brush guard are not
intended to prevent injury or damage in the
event of an accident. Also observe state and
local regulations on installation and use.
Raise and lower the brush guard in an open
space with plenty of room. Example: G 55 AMG with brush guard
!
Only drive

when the brush guard is folded
up and locked.
Only fold down the brush guard to replace
a bulb, for example.
17 USA only. Features
203
Stowing and features Z

X
Pull oil dipstick : out of the dipstick guide
tube.
X Wipe off oil dipstick :.
X Slowly slide oil dipstick : into the guide
tube to the stop, and take it out again.
The oil

level is correct if the level is between
MIN mark = and MAX mark ;.
X Add oil if necessary.
Checking the oil level using the on-
board computer On the G 55 AMG, the oil level can be checked
using the on-board computer.
When checking the oil level:
R
park the vehicle on a level surface.
R the engine should be switched off for
approximately five minutes if the engine is
at normal operating temperature.
X Make sure that the SmartKey is in position
2 in the ignition lock.
X Press the & or * button on the
steering wheel to select the following
message: The measurement takes a few seconds. You
will
see

one of the following messages in the
multifunction display:
R Engine Oil Level OK
R Add 1.0 qt (Canada: 1.0 liter) to
reach maximum oil level. R
Add 1.5 qts (Canada: 1.5 liters) to
reach maximum oil level.
R Add 2.0 qts (Canada: 2.0 liters) to
reach maximum oil level.
X Add oil if necessary.
If the engine is at normal operating
temperature and the Engine Oil Reduce
Oil Level message appears, the engine oil
level is too high.
X Have excess oil siphoned off.
! Do not

add too much oil. Adding too much
oil can result in damage to the engine or the
catalytic converter. Have excess oil
siphoned off.
If the Switch ignition on to check
engine oil level message appears:
X Turn the SmartKey to position 2 in the
ignition lock.
If the Observe Waiting Time message
appears:
X If the engine is at normal operating
temperature: repeat the measurement
after about five minutes.
If the engine is not at normal operating
temperature (e.g. if the engine was only
started briefly): repeat the measurement
after about 30 minutes.
If the Engine Oil Level Not With
Engine On message appears:
X Switch off the engine.
X If the engine is at normal operating
temperature: wait about five minutes
before carrying out the measurement.
If the engine is not at normal operating
temperature, e.g. if the engine was only
started briefly: wait about 30 minutes
before carrying out the measurement.
i If you wish to cancel the measurement,
press the * or & button on the
multifunction steering wheel. 212
Engine compartment
Maintenance and care

Adding engine oil
H
Environmental note
When adding oil, take care not to spill any. If
oil enters the soil or waterways, it is harmful
to the environment.
! Use only engine oils and oil filters that
have been approved for vehicles equipped
with a service system. A list of the engine
oils and oil filters tested and approved in
accordance with the Mercedes-Benz
Specifications for Service Products can be
obtained from any authorized Mercedes-
Benz Center.
Damage to
the engine or exhaust system is
caused by the following:
R using engine oils and oil filters which
have not been specifically approved for
the service system.
R replacing the engine oil or oil filter after
the replacement interval required by the
service system has elapsed
R using engine oil additives. Example: engine oil cap Engine oil cap (G 55 AMG)
X
Turn cap : counterclockwise
and remove
it.
X Add the amount of oil required.
Observe the specifications in the on-board
computer when

doing so or fill carefully to the
maximum mark on the oil dipstick.
i The difference in quantity between the
MIN mark and the MAX mark on the
dipstick is approximately 2.1 US qts. (2 l).
! Do not add too much oil. If the oil level is
above the "max" mark on the dipstick, too
much oil has been added. This can lead to
damage to the engine or the catalytic
converter. Have excess oil siphoned off.
For further information on engine oil, see
(Y page 275).
X Replace cap : on the filler neck and
tighten clockwise.
Ensure that the cap locks into place
securely. Checking and adding other service
products
Coolant level Only check the coolant level when the vehicle
is on

a level surface and the engine has cooled
down. Engine compartment
213
Maintenance and care Z