2012 MERCEDES-BENZ E-Class WAGON ESP inoperative

Useful information
i This Operator's Manual describes all
models and all standard and optional
equipment of your vehicle available at the
time of publication of the Operator's
Manual. Country-specific differences are
possible. Please note that your vehicle may
not be equipped with all features
described. This also applies to safety-
related systems and functions.
i Please read the information on qualified
specialist workshops ( Y page 25).
Important safety notes
You will find an illustration of the instrument
cluster in the "At a glance" section
( Y page 29).
GWARNING
A driver's attention to the road and traffic
conditions must always be his/her primary
focus when driving.
For your safety and the safety of others,
selecting features through the multifunction
steering wheel should only be done by the
driver when traffic and road conditions permit
it to be done safely.
Bear in mind that at a speed of just 30 mph
(approximately 50 km/h ), your vehicle is
covering a distance of 44 feet (approximately
14 m) every second.
GWARNING
No messages will be displayed if either the
instrument cluster or the multifunction
display is inoperative.
As a result, you will not be able to see
information about your driving conditions,
such as
R speed
R outside temperature
R warning/indicator lamps
Rmalfunction/warning messages
R failure of any systems
Driving characteristics may be impaired.
If you must continue to drive, do so with added
caution. Contact an authorized Mercedes-
Benz Center as soon as possible.GWARNING
Malfunction and warning messages are only
indicated for certain systems and are
intentionally not very detailed. The
malfunction and warning messages are
simply a reminder with respect to the
operation of certain systems. They do not
replace the owner's and/or driver's
responsibility to maintain the vehicle's
operating safety. Have all required
maintenance and safety checks performed on
the vehicle. Bring the vehicle to an authorized
Mercedes-Benz Center to address the
malfunction and warning messages.
Displays and operation
Coolant temperature display
GWARNING
Driving when your engine is overheated can
cause some fluids which may have leaked into
the engine compartment to catch fire. You
could be seriously burned.
Steam from an overheated engine can cause
serious burns which can occur just by opening
the engine hood. Stay away from the engine
if you see or hear steam coming from it.
Stop the vehicle in a safe location away from
other traffic. Turn off the engine, get out of the
vehicle and do not stand near the vehicle until
the engine has cooled down.
The coolant temperature gauge is in the
instrument cluster on the right-hand side.
Under normal operating conditions and with
the specified coolant level, the coolant
temperature may rise to 248 ‡ (120 †).
214Displays and operationOn-board computer and displays

Safety systemsDisplay messagesPossible causes/consequences and M Solutions!÷
Currently
Unavailable See
Operator's ManualGRisk of accident
ABS, ESP ®
, BAS, PRE-SAFE ®
, the HOLD function and hill start
assist are temporarily unavailable.
BAS PLUS and PRE-SAFE ®
Brake may also have failed.
In addition, the ä, å and ! warning lamps light up in
the instrument cluster.
For example, the on-board voltage may be insufficient.
ATTENTION ASSIST is deactivated.
The brake system continues to function normally, but without the
functions listed above. The wheels could therefore lock if you
brake hard, for example.
XDrive on carefully.
If the display message disappears, the functions mentioned
above are available again.
If the display message continues to be displayed:
XDrive on carefully.XVisit a qualified specialist workshop.!÷
Inoperative See
Operator's ManualGRisk of accident
ABS, ESP ®
, BAS, PRE-SAFE ®
, the HOLD function and hill start
assist are unavailable due to a malfunction.
BAS PLUS and PRE-SAFE ®
Brake may also have failed.
The $ (USA only)/ J (Canada only), ä, å
and ! warning lamps in the instrument cluster also light up.
The brake system continues to function normally, but without the
functions listed above. The wheels could therefore lock if you
brake hard, for example.
ATTENTION ASSIST is deactivated.
XDrive on carefully.XVisit a qualified specialist workshop immediately.Display messages235On-board computer and displaysZ

Display messagesPossible causes/consequences and M Solutions÷
Inoperative See
Operator's ManualGRisk of accident
ESP ®
, BAS, PRE-SAFE ®
, the HOLD function and hill start assist are
unavailable due to a malfunction.
BAS PLUS and PRE-SAFE ®
Brake may also have failed.
In addition, the ä and å warning lamps light up in the
instrument cluster.
ATTENTION ASSIST is deactivated.
The brake system continues to function normally, but without the
functions listed above.
XDrive on carefully.XVisit a qualified specialist workshop.T !
÷
Inoperative See
Operator's ManualGRisk of accident
EBD (electronic brake force distribution), ABS, ESP ®
, BAS, PRE-
SAFE ®
, the HOLD function and hill start assist are unavailable due
to a malfunction.
BAS PLUS and PRE-SAFE ®
Brake may also have failed.
In addition, the ä, å and ! warning lamps light up in
the instrument cluster and a warning tone sounds.
ATTENTION ASSIST is deactivated.
The brake system continues to function normally, but without the
functions listed above. The wheels could therefore lock if you
brake hard, for example.
XDrive on carefully.XVisit a qualified specialist workshop immediately.#
Check Brake Pad
WearThe brake pads/linings have reached their wear limit.XVisit a qualified specialist workshop.236Display messagesOn-board computer and displays

Display messagesPossible causes/consequences and M Solutions$ (USA
only) J (Canada
only)
Release Parking
BrakeYou are driving with the parking brake applied. A warning tone also
sounds.XRelease the parking brake.$ (USA
only) J (Canada
only)
Check Brake Fluid
LevelGRisk of accident
There is not enough brake fluid in the brake fluid reservoir.
Additionally, the red $ (USA only)/ J (Canada only)
warning lamp lights up in the instrument cluster and a warning
tone sounds.
XPull over and stop the vehicle safely as soon as possible, paying
attention to road and traffic conditions. Do not continue driving
under any circumstances.XEngage the parking brake.XConsult a qualified specialist workshop.XDo not add brake fluid. This will not rectify the malfunction.GWARNING
Driving with the message Check Brake Fluid Level displayed can result in an accident. Have
your brake system checked immediately.
Do not add brake fluid before checking the brake system. Overfilling the brake fluid reservoir can
result in spilling brake fluid on hot engine parts and the brake fluid catching fire. You can be
seriously burned.
Display messagesPossible causes/consequences and M SolutionsG
Tele Aid
InoperativeUSA only: one or more of the main functions in the mbrace system
are malfunctioning.
Canada only: one or more of the main functions of the TELEAID
system are malfunctioning.XUSA only: have the mbrace system checked at a qualified
specialist workshop.XCanada only: have the TELEAID system checked at a qualified
specialist workshop.PRE-SAFE
Inoperative See
Operator's ManualGRisk of injury
Important functions of PRE-SAFE ®
have failed. All other occupant
safety systems, e.g. air bags, remain available.
XVisit a qualified specialist workshop immediately.Display messages237On-board computer and displaysZ

Display messagesPossible causes/consequences and M SolutionsPRE-SAFE
Function Currently
Limited See Oper.
ManualGRisk of accident
PRE-SAFE ®
Brake is temporarily inoperative if:
R the DISTRONIC PLUS cover in the radiator grill is dirty.
R the sensors in the bumpers are dirty.
R its function is impaired due to heavy rain or snow.
R the radar sensor system is temporarily inoperative, e.g. due to
electromagnetic radiation emitted by nearby TV or radio
stations or other sources of electromagnetic radiation.
R you switch off ESP ®
(AMG vehicles only).
R the system is outside the operating temperature range.
R the on-board voltage is too low.
PRE-SAFE ®
Brake is operational again and the display message
disappears if:
R the dirt (e.g. slush) drops away while the vehicle is in motion.
R the system detects that the sensors are fully available again.
R you switch ESP ®
on again (AMG vehicles only).
R the system is within the operating temperature range.
If the display message continues to be displayed:
XClean the DISTRONIC PLUS cover in the radiator grill
( Y page 317).XClean the bumpers ( Y page 317).XRestart the engine.XWait until the battery is sufficiently charged.PRE-SAFE
Functions Limited
See Operator's
ManualGRisk of accident
PRE-SAFE ®
Brake is defective. BAS PLUS or the distance warning
signal may also have failed.
XVisit a qualified specialist workshop.6
SRS Malfunction
Service RequiredGRisk of injury
There is a malfunction in the SRS (Supplemental Restraint
System). The 6 warning lamp also lights up in the instrument
cluster.
XVisit a qualified specialist workshop.238Display messagesOn-board computer and displays

Display messagesPossible causes/consequences and M Solutionsb
Rear Fog LampThe rear fog lamp is defective.XCheck whether you are permitted to change the bulb yourself
( Y page 121).
or
XVisit a qualified specialist workshop.b
Check Front Left
Parking
Lamp or Check Front
Right Parking LampThe front left or front right parking or standing lamp is defective.XCheck whether you are permitted to change the bulb yourself
( Y page 121).
or
XVisit a qualified specialist workshop.b
Check Left Reverse
Lamp or Check Right
Reverse LampThe left or right-hand backup lamp is defective.XCheck whether you are permitted to change the bulb yourself
( Y page 121).
or
XVisit a qualified specialist workshop.b
Check Front Left
Sidemarker
Lamp or Check Front
Right Sidemarker
LampThe left or right front side marker lamp is defective.XCheck whether you are permitted to change the bulb yourself
( Y page 121).
or
XVisit a qualified specialist workshop.b
Check Rear Left
Sidemarker
Lamp or Check Rear
Right Sidemarker
LampThe rear left or right side marker lamp is defective.XCheck whether you are permitted to change the bulb yourself
( Y page 121).
or
XVisit a qualified specialist workshop.b
Check Left Daytime
Running
Light or Check
Right Daytime
Running Light The left or right-hand daytime running lamp is defective.XCheck whether you are permitted to change the bulb yourself
( Y page 121).
or
XVisit a qualified specialist workshop.b
Active Headlamps
InoperativeThe active light function is defective.XVisit a qualified specialist workshop.244Display messagesOn-board computer and displays

Display messagesPossible causes/consequences and M Solutionsb
Malfunction See
Operator's ManualThe exterior lighting is defective.XVisit a qualified specialist workshop.b
AUTO Lamp Function
InoperativeThe light sensor is defective.XVisit a qualified specialist workshop.b
Switch Off LightsThe lights are still switched on when you leave the vehicle. A
warning tone also sounds.XTurn the light switch to c or à .Adaptive Highbeam
Assist InoperativeAdaptive Highbeam Assist is defective.XVisit a qualified specialist workshop.Adaptive Highbeam
Assist Currently
Unavailable See
Operator's ManualAdaptive Highbeam Assist is deactivated and temporarily
inoperative, if:
R the windshield is dirty in the camera's field of vision.
R visibility is impaired due to heavy rain, snow or fog.XClean the windshield.
Adaptive Highbeam Assist is available again, if:
R the dirt (e.g. slush) drops away while the vehicle is in motion.
R the system recognizes that the camera is fully operational again.
The display message Adaptive Highbeam Assist Now
Available is shown.
Engine
Display messagesPossible causes/consequences and M Solutions+
Check Coolant
Level See
Operator's ManualThe coolant level is too low.XAdd coolant, observing the warning notes when doing so
( Y page 311).XIf coolant needs to be added more often than usual, have the
engine coolant system checked at a qualified specialist
workshop.GWARNING
Do not spill antifreeze on hot engine parts. Antifreeze contains ethylene glycol which may burn
if it comes into contact with hot engine parts. You could be seriously burned.
Display messages245On-board computer and displaysZ

Driving systemsDisplay messagesPossible causes/consequences and M SolutionsÀ
Attention Assist:
Pause!Based on specific criteria, ATTENTION ASSIST has determined that
the driver is tired or paying less attention. A warning tone also
sounds.XIf necessary, take a break.
During long journeys, take regular breaks in good time so you get
enough rest.
À
Attention Assist
InoperativeATTENTION ASSIST has failed.XVisit a qualified specialist workshop.¨
Vehicle RisingYour vehicle is adjusting to the level you have selected.¨
Vehicle Rising
Please Wait The vehicle level is too low when the vehicle is stationary. A
warning tone also sounds.XDo not pull away.
The vehicle level is set when the display message disappears.¨
Pull Over Car Too
LowYou have pulled away while the vehicle level is still too low.
AIRMATIC sets the vehicle to the selected level after a short
period.XPull over and stop the vehicle safely as soon as possible, paying
attention to road and traffic conditions.XApply the parking brake.XWait until the display message disappears before pulling away.GRisk of accident
AIRMATIC is defective. A warning tone also sounds.
XDo not drive faster than 50 mph (80 km/h).XMake only slight steering movements. Otherwise, the front
fender or the tires could be damaged if the steering movement
is too large.XListen for scraping sounds.XPull over and stop the vehicle safely, paying attention to road
and traffic conditions, and select a higher vehicle level.
Depending on the malfunction, it may be possible to raise the
vehicle.XVisit a qualified specialist workshop.Display messages249On-board computer and displaysZ