2012 MERCEDES-BENZ E-Class WAGON ESP inoperative

Display messagesPossible causes/consequences and M Solutions¨
MalfunctionGRisk of accident
The AIRMATIC function is restricted. The vehicle's handling
characteristics may be affected.
XDo not drive faster than 50 mph (80 km/h).XVisit a qualified specialist workshop.HOLD
OffThe HOLD function is deactivated. The vehicle is skidding.
A warning tone also sounds.XReactivate the HOLD function later ( Y page 187).The HOLD function is deactivated. When the brake pedal is firmly
depressed, an activation condition is not fulfilled.
A warning tone also sounds.XCheck the activation conditions for the HOLD function
( Y page 187).Radar Sensors
Deactivated See
Operator's ManualThe radar sensor system is deactivated.XSwitch on the radar sensor system ( Y page 229).Lane Keeping
Assist Currently
Unavailable. See
Operator's Manual
or Lane Keeping
Assist Currently
Unavailable. See
Operator's ManualLane Keeping Assist or Active Lane Keeping Assist is deactivated
and temporarily inoperative if:
R the windshield is dirty in the camera's field of vision.
R visibility is impaired due to heavy rain, snow or fog.
R there are no lane markings for a longer period.
R the lane markings are worn, dark or covered, for example by dirt
or snow.
Lane Keeping Assist or Active Lane Keeping Assist is operational
again and the display message disappears if:
R the dirt (e.g. slush) drops away while the vehicle is in motion.
R the system recognizes that the camera is fully operational again.
If the display message continues to be displayed:XClean the windshield.Lane Keeping
Assist Inoperative
or Active Lane
Keeping Assist
InoperativeLane Keeping Assist or Active Lane Keeping Assist is defective.XVisit a qualified specialist workshop.250Display messagesOn-board computer and displays

Display messagesPossible causes/consequences and M SolutionsBlind Spot Assist
Currently
Unavailable See
Operator's Manual
or Active Blind
Spot Assist
Currently
Unavailable See
Operator's ManualBlind Spot Assist or Active Blind Spot Assist is temporarily
inoperative if:
R the sensors are dirty.
R its function is impaired due to heavy rain or snow.
R the radar sensor system is outside the operating temperature
range.
R the radar sensor system is temporarily inoperative, e.g. due to
electromagnetic radiation emitted by nearby TV or radio
stations or other sources of electromagnetic radiation.
The yellow 9 indicator lamps also light up in the exterior
mirrors.
Blind Spot Assist or Active Blind Spot Assist is operational again
and the display message disappears if:
R the dirt (e.g. slush) drops away while the vehicle is in motion.
R the system detects that the sensors are fully available again.
R the radar sensor system is back within the operating
temperature range.
If the display message continues to be displayed:XClean the sensors ( Y page 317).XRestart the engine.Blind Spot Assist
Inoperative or
Active Blind Spot
Assist InoperativeBlind Spot Assist or Active Blind Spot Assist is defective.
The yellow 9 indicator lamps also light up in the exterior
mirrors.XVisit a qualified specialist workshop.Parking Guidance
InoperativeParking Guidance is malfunctioning ( Y page 195).XRestart the engine.
If the display message continues to be displayed:
XVisit a qualified specialist workshop.Display messages251On-board computer and displaysZ

Display messagesPossible causes/consequences and M SolutionsDISTRONIC PLUS
Currently
Unavailable See
Operator's ManualDISTRONIC PLUS is deactivated and is temporarily inoperative if:
R the DISTRONIC PLUS cover in the radiator grill is dirty.
R its function is impaired due to heavy rain or snow.
R the sensors in the bumpers are dirty.
R the radar sensor system is temporarily inoperative, e.g. due to
electromagnetic radiation emitted by nearby TV or radio
stations or other sources of electromagnetic radiation.
R the system is outside the operating temperature range.
R the on-board voltage is too low.
A warning tone also sounds.
DISTRONIC PLUS is operational again and the display message
disappears if:
R the dirt (e.g. slush) drops away while the vehicle is in motion.
R the system detects that the sensors are fully available again.
R the system is within the operating temperature range.
If the display message continues to be displayed:XClean the DISTRONIC PLUS cover in the radiator grill
( Y page 317).XClean the bumpers ( Y page 317).XRestart the engine.DISTRONIC PLUS
InoperativeDISTRONIC PLUS is defective. BAS PLUS (Brake Assist PLUS) and
PRE-SAFE ®
Brake may be inoperative as well.
A warning tone also sounds.XVisit a qualified specialist workshop.DISTRONIC PLUS
OverrideYou have depressed the accelerator pedal. DISTRONIC PLUS is no
longer controlling the speed of the vehicle.XTake your foot off the accelerator pedal.DISTRONIC PLUS
--- mphAn activation condition for DISTRONIC PLUS is not fulfilled.XCheck the activation conditions for DISTRONIC PLUS
( Y page 177).Display messages253On-board computer and displaysZ

Display messagesPossible causes/consequences and M SolutionsCruise Control
InoperativeCruise control is defective.
A warning tone also sounds.XVisit a qualified specialist workshop.Cruise Control
--- mphA condition for activating cruise control has not been fulfilled.
You attempted to save a speed of less than 20 mph (30 km/h).XIf the situation allows, drive faster than 20 mph ( 30 km/h) and
save the speed.XCheck the activation conditions for cruise control
( Y page 175).
Tires
GWARNING
Do not drive with a flat tire. A flat tire affects the ability to steer or brake the vehicle. You may
lose control of the vehicle. Continued driving with a flat tire will cause excessive heat build-up
and possibly a fire.
GWARNING
Follow recommended tire inflation pressures.
Do not underinflate tires. Underinflated tires wear excessively and/or unevenly, adversely affect
handling and fuel economy, and are more likely to fail from being overheated.
Do not overinflate tires. Overinflated tires can adversely affect handling and ride comfort, wear
unevenly, increase stopping distance, and result in sudden deflation (blowout) because they are
more likely to become punctured or damaged by road debris, potholes etc.
254Display messagesOn-board computer and displays

Display messagesPossible causes/consequences and M SolutionsCheck Tire
Pressure SoonGRisk of accident
The tire pressure loss warning system has detected a significant
loss in pressure.
A warning tone also sounds.
XStop the vehicle without making any sudden steering or braking
maneuvers. Pay attention to the traffic conditions as you do so.XCheck the tires and, if necessary, change the wheel
( Y page 370).XCheck the tire pressures and, if necessary, set to the correct
tire pressure.XRestart the tire pressure loss warning system when the tire
pressure is correct ( Y page 353).Check Tire Pressure
Then Restart Run
Flat IndicatorThe tire pressure loss warning system generated a display
message and has not been restarted since.XSet the correct tire pressure in all four tires.XRestart the tire pressure loss warning system ( Y page 353).Run Flat Indicator
InoperativeThe tire pressure loss warning system is defective.XVisit a qualified specialist workshop.Tire pressures
will be displayed
after driving a
few minutesThe tire pressure monitor is measuring the tire pressure.XDrive on.
The tire pressures appear in the multifunction display after you
have been driving for a few minutes.Tire Press. Monitor
InoperativeThe tire pressure monitor is defective.XVisit a qualified specialist workshop.Tire Press. Monitor
Inoperative No
Wheel SensorsThe wheels mounted do not have a suitable tire pressure sensor.
The tire pressure monitor is deactivated.XMount wheels with suitable tire pressure sensors.
The tire pressure monitor is activated automatically after driving
for a few minutes.Display messages255On-board computer and displaysZ

GWARNING
A malfunction in the system has been
detected if one of the following conditions
occurs:
R the indicator lamp in the SOS button does
not light up during the system self-
diagnosis.
R the indicator lamp in the F Roadside
Assistance button does not light up during
the system self-diagnosis.
R The indicator lamp in the ï information
button does not light up during self-
diagnosis of the system.
R the indicator lamp in the SOS button,
F Roadside Assistance button or ï
information button continues to be lit red
after the system self-diagnosis.
R The Tele Aid Inoperative or Tele Aid
Not Activated message appears in the
multifunction display after the system self-
test.
If a malfunction is indicated as outlined above,
the system may not operate as expected. In
the event of an emergency, assistance must
be summoned by other means.
Have the system checked at the nearest
authorized Mercedes-Benz Center or contact
the following service hotlines:
R USA: Mercedes-Benz Customer Assistance
Center under
1-800-FOR-MERCedes(1-800-367-6372)
or 1-888-990-9007
R Canada: Customer Service at
1-888-923-8367
Emergency call
Important safety notes
! A license agreement must exist in order
to activate the mbrace service. Ensure that
your system is activated and ready for use,
and press the ï MB Info call button to
register. If any of the steps mentioned is
not carried out, the system may not be
activated.
If you have questions about the activation,
contact one of the following telephone
assistance services:
R USA: Mercedes-Benz Customer
Assistance Center under
1-800-FOR-MERCedes
(1-800-367-6372) or 1-888-990-9007
R Canada: Customer Service at
1-888-923-8367
An emergency call is dialed automatically if
an air bag or Emergency Tensioning Device is
triggered.
i An mbrace emergency call that has been
initiated automatically cannot be
terminated by the customer.
An emergency call can also be initiated
manually.
As soon as the emergency call has been
initiated, the indicator lamp in the SOS button
flashes. The Connecting Call message
appears on the multifunction display.
The audio output is muted.
Once a connection has been established, the
Call Connected message appears in the
multifunction display.
All important information on the emergency
is transmitted, for example:
R current location of the vehicle (as
determined by the GPS system)
R vehicle identification number
R information on the type of emergency
Shortly after the emergency call has been
initiated, a voice connection is automatically
established between the Mercedes-Benz
Customer Assistance Center and the vehicle
occupants. If the vehicle occupants respond,
the Mercedes-Benz Customer Assistance
Center attempts to get more information on
the emergency.
i If no vehicle occupant answers, an
ambulance is immediately sent to the
vehicle.Features297Stowing and featuresZ