2012 MERCEDES-BENZ E-Class SEDAN Remote

Malfunction messagesee Display messages
Malfunctions relevant to safety
Reporting ......................................... 25
Massage function (PULSE) ............... 103
Matte finish (cleaning
instructions) ...................................... 316
mbrace Call priority .................................... 300
Display message ............................ 237
Downloading destinations
(COMAND) ..................................... 300
Emergency call .............................. 297
Important safety notes ..................296
Locating a stolen vehicle ...............301
MB info call button ........................299
Remote vehicle locking ..................301
Roadside Assistance button ..........298
Search & Send ............................... 300
Self-test ......................................... 296
System .......................................... 296
Vehicle remote unlocking ..............300
Mechanical key
Function/notes ................................ 77
Locking vehicle ................................ 84
Unlocking the driver's door ..............83
Memory card (audio) ......................... 222
Memory function ............................... 111
Message memory (on-board
computer) .......................................... 234
Messages see Display messages
Mirrors
see Exterior mirrors
see Rear-view mirror
see Vanity mirror
Mobile phone
Menu (on-board computer) ............222
Modifying the programming
(SmartKey) ........................................... 77
MOExtended run-flat system ........... 334
MP3 Operating ....................................... 222
see separate operating instructions
Multifunction display
Function/notes ............................. 216
Permanent display .........................226Multifunction steering wheel
Operating the on-board computer . 215
Overview .......................................... 31
N
Navigation Menu (on-board computer) ............220
On-board computer .......................220
see separate operating instructions
NECK-PRO head restraints
Operation ......................................... 50
Resetting after being triggered ........51
Night View Assist Plus
Activating/deactivating .................201
Cleaning ......................................... 318
Function/notes ............................. 200
Problem (malfunction) ...................203
Notes on breaking-in a new
vehicle ................................................ 144
O
Occupant Classification System
(OCS) Faults ............................................... 49
Operation ......................................... 44
System self-test ............................... 47
Occupant safety
Children in the vehicle .....................56
System overview .............................. 38
Octane number (fuel) ........................ 385
Odometer ........................................... 219
see Trip odometer
Oil
see Engine oil
On-board computer
AMG menu ..................................... 230
Assistance menu ........................... 224
Audio menu ................................... 221
Convenience submenu ..................229
Displaying a service message ........313
Display messages ..........................234
DISTRONIC PLUS ........................... 183
Factory settings submenu .............230
Important safety notes ..................214
Instrument cluster submenu ..........226
Lighting submenu .......................... 227
Index13

R
RACE START (AMG vehicles) ............. 188
RACETIMER (on-board computer) .... 231
Radar sensor system Activating/deactivating .................229
Display message ............................ 250
Radiator cover ................................... 309
Radio Selecting a station .........................221
see separate operating instructions
Reading lamp ..................................... 120
Rear axle level control (AMG
adaptive sport suspension
system) .............................................. 191
Rear compartment Setting the airflow .........................137
Setting the air vents ......................141
Setting the temperature ................136
Rear fog lamp
Display message ............................ 244
Switching on/off ........................... 116
Rear seat
Display message ............................ 258
Folding the backrest forwards/
back ............................................... 279
Rear sill protector ............................. 287
Rear view camera Cleaning instructions .....................318
Function/notes ............................. 198
Rear-view mirror
Anti-glare (manual) ........................109
Dipping (automatic) .......................110
Rear window blind ............................ 292
Rear window defroster Problem (malfunction) ...................139
Rear window heating
Switching on/off ........................... 139
Rear window wiper
Replacing the wiper blade .............. 126
Switching on/off ........................... 125
Refueling
Fuel gauge ....................................... 29
Important safety notes ..................160
Refueling process ..........................162
see Fuel
Remote control
Garage door opener .......................302Reporting
Malfunctions relevant to safety ........ 25
Reserve (fuel tank)
see Fuel
Reserve fuel
Display message ............................ 248
Warning lamp ................................. 267
see Fuel
Residual heat (climate control) ........ 140
Restraint system see SRS (Supplemental Restraint
System)
Retaining hook .................................. 282
Reverse gear Engaging (automatic
transmission) ................................. 152
Reversing lamps (display
message) ............................................ 244
Roadside Assistance (breakdown) .... 23
Roller blind see Roller sunblind
Roller sunblind
Panorama roof with power tilt/
sliding panel ..................................... 95
Rear side windows .........................291
Rear window .................................. 292
Roof carrier ........................................ 288
Roof lining and carpets (cleaning
guidelines) ......................................... 320
Roof load (maximum) ........................ 390
Route see Route guidance (navigation)
Route guidance (navigation) ............ 220
S
Safety Children in the vehicle .....................56
Child restraint systems ....................56
Occupant Classification System
(OCS) ............................................... 44
Overview of occupant safety
systems ........................................... 38
Safety systems
see Driving safety systems
Index15

Opening/closing (automatically
from inside) ...................................... 87
Opening/closing (automatically
from outside) ................................... 86
Tail lamps
Display message ............................ 243
Tank
see Fuel tank
Tank content
Fuel gauge ....................................... 29
Technical data
Notes ............................................. 380
Tires/wheels ................................. 371
Vehicle data ................................... 390
TELEAID
Call priority .................................... 300
Display message ............................ 237
Downloading destinations
(COMAND) ..................................... 300
Emergency call .............................. 297
Important safety notes ..................296
Locating a stolen vehicle ...............301
MB info call button ........................299
Remote vehicle locking ..................301
Roadside Assistance button ..........298
Search & Send ............................... 300
Self-test ......................................... 296
System .......................................... 296
Vehicle remote unlocking ..............300
Telephone
Accepting a call ............................. 223
Display message ............................ 259
Menu (on-board computer) ............222
Number from the phone book ........ 223
Redialing ........................................ 223
Rejecting/ending a call .................223
Telescopic rod (EASY-PACK load-
securing kit) ....................................... 286
Temperature Coolant .......................................... 214
Coolant (on-board computer) ......... 230
Engine oil (on-board computer) ...... 230
Outside temperature ...................... 215
Setting (climate control) ................136
Theft deterrent locking system
Immobilizer ...................................... 71
Through-loading ................................ 278
Through-loading feature ................... 279Tilt/sliding sunroof
see Sliding sunroof
Timing (RACETIMER) ......................... 231
Tiredness assistant see ATTENTION ASSIST
TIREFIT kit .......................................... 326
Tire pressure Calling up (on-board computer) .....355
Checking manually ........................353
Display message ............................ 254
Maximum ....................................... 352
Notes ............................................. 351
Not reached (TIREFIT) ....................327
Pressure loss warning ....................353
Reached (TIREFIT) ..........................328
Recommended ............................... 349
Tire pressure monitoring system
Function/notes ............................. 355
Restarting ...................................... 357
Warning lamp ................................. 271
Tires
Aspect ratio (definition) .................369
Average weight of the vehicle
occupants (definition) ....................368
Bar (definition) ............................... 367
Characteristics .............................. 367
Checking ........................................ 347
Definition of terms .........................367
Direction of rotation ......................371
Display message ............................ 254
Distribution of the vehicle
occupants (definition) ....................370
DOT, Tire Identification Number
(TIN) ............................................... 366
DOT (Department of
Transportation) (definition) ............367
GAWR (Gross Axle Weight Rating)
(definition) ..................................... 368
GVW (Gross Vehicle Weight)
(definition) ..................................... 368
GVWR (Gross Vehicle Weight
Rating) (definition) .........................368
Important safety notes ..................346
Increased vehicle weight due to
optional equipment (definition) ......368
Kilopascal (kPa) (definition) ...........369
Labeling (overview) ........................363
Load bearing index (definition) ......37018Index

Problems with the SmartKeyProblemPossible causes/consequences and M SolutionsYou cannot lock or
unlock the vehicle
using the SmartKey.The SmartKey battery is discharged or nearly discharged.XTry again to lock/unlock the vehicle using the remote control
function of the SmartKey. Point the tip of the SmartKey at the
driver's door handle from close range and press the %/
& button.
If this does not work:
XCheck the SmartKey battery ( Y page 78) and replace it if
necessary ( Y page 78).XLock ( Y page 83) or unlock ( Y page 84) the vehicle using
the mechanical key.The SmartKey is faulty.XLock ( Y page 83) or unlock ( Y page 84) the vehicle using
the mechanical key.XHave the SmartKey checked at a qualified specialist workshop.You can no longer lock
or unlock the vehicle
using KEYLESS-GO.KEYLESS-GO is in standby mode because the vehicle has not been
unlocked for an extended period.XPull the door handle and then turn the SmartKey to position 2
in the ignition lock.There is interference from a powerful source of radio waves.XLock/unlock the vehicle using the remote control function of
the SmartKey. Point the tip of the SmartKey at the driver's door
handle from close range and press the %/& button.There is a malfunction with KEYLESS-GO.XLock/unlock the vehicle using the remote control function of
the SmartKey. Point the tip of the SmartKey at the driver's door
handle from close range and press the %/& button.XHave KEYLESS-GO checked at a qualified specialist workshop.
If this does not work:
XCheck the SmartKey battery ( Y page 78) and replace it if
necessary ( Y page 78).XLock ( Y page 83) or unlock ( Y page 84) the vehicle using
the mechanical key.You have lost a
SmartKey.XHave the SmartKey deactivated at a qualified specialist
workshop.XReport the loss immediately to the vehicle insurers.XIf necessary, have the locks changed as well.80SmartKeyOpening/closing

compartment unless they are firmly secured
in place.
Unsecured or improperly positioned cargo
increases a child's risk of injury in the event
of
R strong braking maneuvers
R sudden changes of direction
R an accidentGWARNING
Ensure that the trunk/tailgate is closed when
the engine is running and the vehicle is in
motion. Among other dangers, deadly carbon
monoxide (CO) may enter the vehicle interior
and cause unconsciousness and even death.
! The trunk lid/tailgate swings upwards
and to the rear when opened. Therefore,
make sure that there is sufficient clearance
above and behind the trunk lid/tailgate.
Sedan: to open the trunk lid completely, a
minimum clearance of 5.78 ft (1.76 m) above
the ground is necessary.
Wagon: to open the tailgate completely, a
minimum clearance of 6.36 ft (1.94 m) above
the ground is necessary.
Sedan without trunk lid remote closing
feature: the trunk lid can be:
R opened and closed manually from outside
R opened automatically from outside
R opened automatically from inside
R locked separately
R opened with the emergency release button
R unlocked with the mechanical key
Sedan with trunk lid remote closing
feature: the trunk lid can be:
R opened and closed manually from outside
R opened and closed automatically from
outside
R opened and closed automatically from
inside
R locked separately
Ropened with the emergency release button
R unlocked with the mechanical key
Wagon: you can:
R open and close the tailgate manually from
outside
R open the tailgate manually from inside
(Wagon with a folding bench seat)
R open and close the tailgate automatically
from outside
R open and close the tailgate automatically
from inside
R limit the opening angle of the tailgate
R unlock the tailgate using the mechanical
key.
Opening and closing manually
Opening
XPress the % button on the SmartKey.
Handle (example: Sedan)
XSedan: pull handle :.XRaise the trunk lid.
Wagon: if you pull handle : and keep it in
this position, you can open the tailgate
manually. If you release the handle, the
tailgate opens automatically.
Closing
GWARNING
To prevent possible personal injury, always
keep hands and fingers away from the trunk/
Trunk/cargo compartment85Opening/closingZ

ClosingGWARNING
Monitor the closing procedure carefully to
make sure no one is in danger of being
injured. To prevent possible personal injury,
always keep hands and fingers away from the
trunk opening when closing the trunk lid. Be
especially careful when small children are
around. To stop the closing procedure, do one
of the following:
R Press button F on the SmartKey.
R Press the remote trunk opening/closing
switch (on the driver's door).
R Press the trunk closing switch.
R Press the KEYLESS-GO locking/closing
switch.
R Pull the trunk lid handle.
Even with the SmartKey removed from the
starter switch or the SmartKey with KEYLESS-
GO removed from the vehicle, the remote
trunk opening/closing switch can be
operated. Therefore, do not leave children
unattended in the vehicle, or with access to
an unlocked vehicle. A child's unsupervised
access to a vehicle could result in an accident
and/or serious personal injury.
Sedan: you can close the trunk lid
automatically using the closing button 4
or the
locking button 5
.
Wagon: you can close the tailgate
automatically using either the closing button
or the locking button 6
.
Closing button and locking button (example:
Sedan)
XTo close: press closing button : in the
trunk lid/tailgate.XTo close and lock simultaneously:
Press closing button ; in the trunk lid/
tailgate.
i If you leave a KEYLESS-GO key in the
trunk/cargo compartment, the trunk lid/
tailgate will not lock.
Opening/closing automatically from
inside
GWARNING
Keep an eye on the area at the rear end of the
vehicle when operating the trunk lid/tailgate
with the remote operating switch on the door.
Monitor the entire closing procedure to
ensure that there is no risk of injury to anyone
near the vehicle.
Release the switch on the door to interrupt
the closing procedure.
The remote operating switch can also be used
if the SmartKey has been removed from the
starter switch or the KEYLESS-GO key has
been removed from the vehicle. Never leave
children with no adult supervision in the
vehicle or with access to an unlocked vehicle.
If unsupervised children have access to a
4 For vehicles with the trunk lid remote closing feature only.
5 For vehicles with the trunk lid remote closing feature and KEYLESS-GO only.
6 For vehicles with KEYLESS-GO only.Trunk/cargo compartment87Opening/closingZ

vehicle, it could lead to an accident and/or
serious injury.GWARNING
Ensure that the trunk lid/tailgate is closed
when the engine is running and the vehicle is
in motion. Among other dangers, deadly
carbon monoxide (CO) may enter the vehicle
interior and cause unconsciousness and even
death.
You can open and close the trunk lid/tailgate
from the driver's seat when the vehicle is
stationary and unlocked.
XTo open: pull remote operating switch for
trunk lid/tailgate : until the trunk lid/
tailgate opens.XTo close (Sedan): press remote operating
switch for trunk lid : until the trunk lid is
closed.XTo close (Wagon): turn the SmartKey to
position 1 or 2 in the ignition lock.XPress remote operating switch for
tailgate : until the tailgate is closed.
Limiting the opening angle of the
tailgate (Wagon)
Important safety notes
You can limit the opening angle of the
tailgate. This is possible in the top half of its
opening range, up to approximately
8 in (20 cm) before the stop.
! Make sure there is sufficient clearance to
open the tailgate fully when setting the
opening angle. The tailgate could otherwise
be damaged. Ideally, set the opening angle
outside.
ActivatingXTo open the tailgate: pull the handle on
the tailgate.XTo stop the opening procedure at the
desired position: press the closing button
( Y page 86) in the tailgate or pull the handle
on the outside of the tailgate again.XTo store the position: press and hold the
closing button in the tailgate until you hear
a short tone.
The opening angle limiter is activated. The
tailgate will now stop in the stored position
when opening.
Deactivating
XPress and hold the closing button
( Y page 86) in the tailgate until you hear
two short tones.
Locking the trunk separately (Sedan)
You can lock the trunk separately. If you then
unlock the vehicle centrally, the trunk
remains locked and cannot be opened.
XClose the trunk lid.XTake the mechanical key out of the
SmartKey ( Y page 77).88Trunk/cargo compartmentOpening/closing

This may be because the corresponding
mobile phone network is not available.
The Call Failed message appears in the
multifunction display.XTo end a call: press the ~ button on the
multifunction steering wheel.
or
XPress the corresponding button for ending
a phone call on COMAND.
Call priority
When service calls are active, e.g. Roadside
Assistance or MB Info calls, an emergency
call can still be initiated. In this case, an
emergency call will take priority and override
all other active calls.
The indicator lamp of the respective button
flashes until the call is ended. An emergency
call can only be terminated by the Mercedes-
Benz Customer Assistance Center. All other
calls can be ended by pressing the ~
button on the multifunction steering wheel or
the corresponding button for ending a
telephone call on COMAND.
i If an mbrace call is initiated, audio output
is muted. The mobile phone is no longer
connected to COMAND. However, if you
want to use your mobile phone, we
recommend that you do this only when the
vehicle is stationary and in a safe location.
Downloading destinations in COMAND
i Information on the components and
operating principles of COMAND can be
found in the separate COMAND operating
instructions.
i You can only use the Destination
Download function if the vehicle is
equipped with a navigation system.
Destination Download gives you access to a
database with over 15 million points of
interest (POIs)/important destinations that
can be downloaded onto the navigation
system of your vehicle. If you know the
destination, you can download the address or
obtain the location of points of interest
(POIs)/important destinations in the
surrounding area.
You are prompted to confirm route guidance
to the address entered.
The system calculates the route and
subsequently starts the route guidance with
the address entered.
i If you select No, the address can be stored
in the address book.
i The Destination Download function is
available if the corresponding mobile
phone network is available and data
transfer is possible.
Route Assistance
This service is part of the mbrace PLUS
Package and cannot be purchased
separately.
i You can also use the Route Assistance
function if your vehicle is not equipped with
a navigation system.
Within the framework of this service, you
receive a professional and reliable form of
navigation support without having to leave
your vehicle.
The customer service representative
determines a suitable driving route based on
your current vehicle position and the desired
destination and guides you live through the
current sections of the route.
Search & Send
"Search & Send" is a destination entry
service. You can find further information on
"Search & Send" in the separate COMAND
operating instructions.
Vehicle remote opening
If you have unintentionally locked your
vehicle (e.g. the SmartKey is still in the
vehicle) and a replacement SmartKey is not
300FeaturesStowing and features