Display messagesPossible causes/consequences and M SolutionsD
Power Steering
Malfunction See
Operator's ManualGRisk of accident
The power steering is malfunctioning.
You will need to use more force to steer.
A warning tone also sounds.
XCheck whether you are able to apply the extra force required.XIf you are able to steer safely: carefully drive on to a qualified
specialist workshop.XIf you are unable to steer safely: do not drive on. Contact the
nearest qualified specialist workshop.Phone No ServiceYour vehicle is outside the network provider's transmitter/
receiver range.XWait until the mobile phone operational readiness symbol
appears in the multifunction display.¥
Check Washer FluidThe washer fluid level in the washer fluid reservoir has dropped
below the minimum.XAdd washer fluid ( Y page 311).
SmartKey
Display messagesPossible causes/consequences and M Solutions+
Key Does Not
Belong to VehicleYou have put the wrong SmartKey in the ignition lock.XUse the correct SmartKey.+
Take Your Key from
IgnitionThe SmartKey is in the ignition lock.XRemove the SmartKey.+
Obtain a New KeyThe SmartKey needs to be replaced.XVisit a qualified specialist workshop.+
Replace Key BatteryThe batteries of the KEYLESS-GO key are discharged.XChange the batteries ( Y page 78).Display messages259On-board computer and displaysZ
Display messagesPossible causes/consequences and M Solutions+
Don't Forget Your
KeyThe display message is shown for a maximum of 60 seconds and
is only a reminder.
You have opened the driver's door with the engine switched off.
The KEYLESS-GO key is not in the ignition lock.XRemember to take the KEYLESS-GO key with you when you
leave the vehicle.+
Key Not Detected
(red display message)The KEYLESS-GO key is not in the vehicle.
A warning tone also sounds.
If the engine is switched off, you can no longer lock the vehicle
centrally or start the engine.XPull over and stop the vehicle safely as soon as possible, paying
attention to road and traffic conditions.XApply the parking brake.XLocate the KEYLESS-GO key.The KEYLESS-GO key is not detected while the engine is running
because there is interference from a strong source of radio waves.
A warning tone also sounds.XPull over and stop the vehicle safely as soon as possible, paying
attention to road and traffic conditions.XEngage the parking brake.XOperate the vehicle with the SmartKey in the ignition lock.+
Key Not Detected
(White display
message)The KEYLESS-GO key cannot be detected at present.XChange the location of the key with the KEYLESS-GO functions
in the vehicle.
If the KEYLESS-GO key is still not detected:
XOperate the vehicle with the SmartKey in the ignition lock.+
Key Detected in
VehicleThe KEYLESS-GO key has been detected inside the vehicle during
locking.XRemove the KEYLESS-GO key from the vehicle.260Display messagesOn-board computer and displays
Display messagesPossible causes/consequences and M Solutions+
Remove 'Start'
Button and Insert
KeyKEYLESS-GO is temporarily malfunctioning or is defective. A
warning tone also sounds.XInsert the SmartKey into the ignition lock and turn it to the
desired position.XVisit a qualified specialist workshop.+
Close Doors to
Lock VehicleAt least one door is open. A warning tone also sounds.XClose all doors and lock the vehicle again.
Warning and indicator lamps in the instrument cluster
Seat belt
ProblemPossible causes/consequences and M Solutions7
After starting the
engine, the red seat
belt warning lamp lights
up for six seconds.The seat belt warning lamp reminds the driver and front passenger
to fasten their seat belts.XFasten your seat belt ( Y page 51).7
After starting the
engine, the red seat
belt warning lamp lights
up. In addition, a
warning tone sounds
for up to six seconds.GRisk of injury
The driver's seat belt is not fastened.
XFasten your seat belt ( Y page 51).
The warning tone ceases.7
The red seat belt
warning lamp lights up
after the engine starts,
as soon as the driver's
or the front-passenger
door is closed.GRisk of injury
The driver or front passenger has not fastened their seat belt.
XFasten your seat belt ( Y page 51).
The warning lamp goes out.GRisk of injury
There are objects on the front-passenger seat.
XRemove the objects from the front-passenger seat and stow
them in a secure place.
The warning lamp goes out.Warning and indicator lamps in the instrument cluster261On-board computer and displaysZ
ProblemPossible causes/consequences and M Solutions!
The yellow ABS warning
lamp is lit while the
engine is running.GRisk of accident
ABS (Anti-lock Brake System) is deactivated due to a malfunction.
ESP ®
(Electronic Stability Program), BAS (Brake Assist), BAS
PLUS, PRE-SAFE ®
, PRE-SAFE ®
Brake, the HOLD function and hill
start assist are therefore also deactivated, for example.
The brake system continues to function normally, but without the
functions listed above. The wheels could therefore lock if you
brake hard, for example.
ATTENTION ASSIST is deactivated.
XObserve the additional display messages in the multifunction
display.XDrive on carefully.XVisit a qualified specialist workshop.!
The yellow ABS warning
lamp is lit while the
engine is running. A
warning tone also
sounds.GRisk of accident
EBD (electronic brake force distribution), is malfunctioning.
Therefore, ABS, BAS, BAS PLUS, ESP ®
, PRE-SAFE ®
, PRE-SAFE ®
Brake, the HOLD function and hill start assist are also unavailable,
for example.
The brake system continues to function normally, but without the
functions listed above. The wheels could therefore lock if you
brake hard, for example.
XObserve the additional display messages in the multifunction
display.XDrive on carefully.XVisit a qualified specialist workshop.$ (USA only)
J (Canada only)
äå!
The red brake warning
lamp, the yellow ESP ®
and ESP ®
OFF warning
lamps and the yellow
ABS warning lamp are
lit while the engine is
running.GRisk of accident
ABS and ESP ®
are faulty. Other systems, e.g. BAS, BAS PLUS, EBD,
PRE-SAFE ®
, PRE-SAFE ®
Brake, the HOLD function and hill start
assist, are also not available due to a malfunction.
The brake system continues to function normally, but without the
functions listed above. The wheels could therefore lock if you
brake hard, for example.
ATTENTION ASSIST is deactivated.
XObserve the additional display messages in the multifunction
display.XDrive on carefully.XVisit a qualified specialist workshop.264Warning and indicator lamps in the instrument clusterOn-board computer and displays
ProblemPossible causes/consequences and M Solutions?
The red coolant
warning lamp comes on
while the engine is
running.The coolant level is too low.
If the coolant level is correct, the airflow to the engine radiator
may be blocked or the electric engine radiator fan may be
malfunctioning.
The coolant is too hot and the engine is no longer being cooled
sufficiently.XObserve the additional display messages in the multifunction
display.XPull over and stop the vehicle safely and switch off the engine,
paying attention to road and traffic conditions.XAllow the engine and coolant to cool.XCheck the coolant level and add coolant (Y page 311). Observe
the warning notes.XIf you need to add coolant more often than usual, have the
engine coolant system checked.XMake sure that the air supply to the engine radiator is not
blocked, e.g. by snow, slush or ice.XAt coolant temperatures under 248 ‡ (120 † ), drive to the next
qualified specialist workshop.XAvoid subjecting the engine to heavy loads, e.g. driving in
mountainous terrain, and stop-and-go traffic.?
The red coolant
warning lamp comes on
while the engine is
running. A warning tone
also sounds.The coolant temperature has exceeded 248 ‡ (120 † ). The
airflow to the engine radiator may be blocked or the coolant level
may be too low.
The engine is not being cooled sufficiently and may be damaged.XObserve the additional display messages in the multifunction
display.XPull over and stop the vehicle safely and switch off the engine,
paying attention to road and traffic conditions.XAllow the engine and coolant to cool.XCheck the coolant level and add coolant (Y page 311). Observe
the warning notes.XIf you need to add coolant more often than usual, have the
engine coolant system checked.XMake sure that the air supply to the engine radiator is not
blocked, e.g. by snow, slush or ice.XAt coolant temperatures under 248 ‡ (120 † ), drive to the next
qualified specialist workshop.XAvoid subjecting the engine to heavy loads, e.g. driving in
mountainous terrain, and stop-and-go traffic.Warning and indicator lamps in the instrument cluster269On-board computer and displaysZ
Useful information
i This Operator's Manual describes all
models and all standard and optional
equipment of your vehicle available at the
time of publication of the Operator's
Manual. Country-specific differences are
possible. Please note that your vehicle may
not be equipped with all features
described. This also applies to safety-
related systems and functions.
i Please read the information on qualified
specialist workshops ( Y page 25).
Loading guidelines
GWARNING
Always fasten items being carried as securely
as possible. Use cargo tie-down rings and
fastening materials appropriate for the weight
and size of the load.
In an accident, during hard braking or sudden
maneuvers, loose items will be thrown around
inside the vehicle. This can cause injury to
vehicle occupants unless the items are
securely fastened in the vehicle.
To help avoid personal injury during a collision
or sudden maneuver, exercise care when
transporting cargo. Do not pile luggage or
cargo higher than the seat backrests.
The trunk is the preferred place to carry
objects.
Never drive a vehicle with the trunk open.
Deadly carbon monoxide (CO) gases may
enter vehicle interior resulting in
unconsciousness and death.
The handling characteristics of a laden
vehicle are dependent on the distribution of
the load within the vehicle. For this reason,
you should observe the following notes when
transporting a load:
R when transporting a load, never exceed the
maximum permissible gross vehicle weight
or the gross axle weight rating of the
vehicle (including occupants). The values
are specified on the vehicle identification
plate on the B-pillar of the driver's door.
R position heavy loads as far forwards as
possible and as low down in the trunk/
cargo compartment as possible.
R the load must not protrude above the upper
edge of the seat backrests.
R always place the load against the rear or
front seat backrests. Make sure that the
seat backrests are securely locked into
place.
R always place the load behind unoccupied
seats if possible.
R secure the load with sufficiently strong and
wear-resistant tie down. pad sharp edges
for protection.
Stowage areas
Stowage compartments
Important safety notes
GWARNING
To help avoid personal injury during a collision
or sudden maneuver, exercise care when
storing objects in the vehicle. Put luggage or
cargo in the trunk if possible.
Do not pile luggage or cargo higher than the
seat backrests.
Keep compartment lids closed. This will help
to prevent stored objects from being thrown
about and injuring vehicle occupants during
R braking
R vehicle maneuvers
R an accident
Stowage compartments in the front
Glove box
i The glove box can be ventilated
( Y page 141).
274Stowage areasStowing and features
XTo open: pull handle : and open glove box
flap ;.XTo close: fold glove box flap ; upwards
until it engages.
The glove box can only be locked and
unlocked using the mechanical key.
XTo lock: insert the mechanical key into the
lock and turn it 90° clockwise to position
2 .XTo unlock: insert the mechanical key into
the lock and turn it 90° counter-clockwise
to position 1.
Eyeglasses compartment
There is a compartment to stow eyeglasses
in the headliner on the driver's side.
XTo open: pull down eyeglasses
compartment : by the handle.
Stowage compartment in the center
console
i A stowage compartment is located under
the cup holder at the front of the center
console.
XTo open: slide cover : forwards until it
engages.XRemove the cup holder at the front of the
center console ( Y page 289).
Stowage compartment under the armrest
i Depending on the vehicle's equipment, a
USB connection and an AUX IN connection
or a Media Interface are installed in the
stowage compartment. A Media Interface
is a universal interface for mobile audio
equipment, e.g. for an iPod ®
or MP3 player
(see the separate COMAND operating
instructions).
Stowage areas275Stowing and featuresZ
Through-loading facility in the rear
bench seat (Sedan)
Important safety notesGWARNING
When expanding the cargo volume, always
fold the seat backrests fully forward.
Unless you are transporting cargo, the seat
backrests must remain properly locked in the
upright position.
In an accident, during hard braking or sudden
maneuvers, loose items will be thrown around
inside the vehicle. This can cause injury to
vehicle occupants unless the items are
securely fastened in the vehicle.
Always use the cargo tie-down rings.
The left-hand and right-hand rear seat
backrests can be folded down separately to
increase the trunk capacity.
Folding the seat backrest forward
i Vehicles with memory function: when you
fold one or both parts of the rear seat
backrest forwards, the respective front
seat moves forward slightly, when
necessary, in order to avoid contact.
XVehicles without memory function: if
necessary, move the driver's or front-
passenger seat forwards.XOpen the trunk.XPull right-hand or left-hand rear seat
backrest release handle :.
The corresponding rear seat backrest is
released and the rear seat head restraints
are lowered.XFold rear seat backrest ; forwards.XMove the driver's or front-passenger seat
back if necessary.
Folding the seat backrest back
XMove the driver's or front-passenger seat
forward if necessary.
! Make sure that the seat belt does not
become trapped when folding the rear seat
backrest back. Otherwise, it could be
damaged.
XFold rear seat backrest : back until it
engages.Stowage areas279Stowing and featuresZ