2012 MERCEDES-BENZ E-CLASS ESTATE towing

Country Radio type approval num-
ber
Frequency range (MHz)
RO (Roma-
nia) Article 6.4 of Directive
1999/5/EC R&TTE
MHz: 27, 30, 40
,433, 868 RU (Russian
Federation) POCC DE.MJ05.H00015 13
May 05
MHz: 433
SE (Sweden) Article 6 of Directive
1999/5/EC R&TTE 18 May
05
MHz: 27, 40, 433, 868
SI (Slovenia) Article 6 of Directive
1999/5/EC R&TTE
500-1/2005-437 9 May 05
MHz: 27, 40, 433, 868
SK (Slova-
kia) Article 6 of Directive
1999/5/EC R&TTE
Slovak
206/11/2005 4 May 05
MHz: 27, 40, 433, 868
UK (United
Kingdom) Article 6 of Directive
1999/5/EC R&TTE 18 May
05
MHz: 27, 40, 418, 433, 868 Africa
Country Radio type approval num-
ber
Frequency range (MHz)
EG (Egypt) W-KLE-17/08 Mar. 06
MHz: 27, 30, 40, 418, 433,
868
RE (Réunion) Article 6 of Directive
1999/5/EC R&TTE 11 July
05
MHz: 27, 40, 433, 868
ZA (South
Africa) 11 October 2005
MHz: 27, 40, 433
America
Country Radio type approval num-
ber
Frequency range (MHz)
BB (Barba-
dos) Registration not required
MHz: 27, 40, 433, 868
CL (Chile) 38447/F-23 No.3.3634
MHz: 40, 433
GF (French
Guyana) Article 6 of Directive
1999/5/EC R&TTE10668
13 May 05
MHz: 27, 30, 40, 433, 868
GP (Guade-
loupe) Article 6 of Directive
1999/5/EC R&TTE10668
13 May 05
MHz: 27, 30, 40, 433, 868
MQ (Martini-
que) Article 6 of Directive
1999/5/EC R&TTE 11 July
05
MHz: 27, 30, 40, 433, 868
MX (Mexico) MHz: 280 to 390340
FeaturesStowing and features

Asia
Country Radio type approval num-
ber
Frequency range (MHz)
AE (United
Arab Emi-
rates) 1623/5/10-2/26/76
MHz: 433
JO (Jordan) TRC/LPD/2005/23
MHz: 27, 30, 40
,433, 868 KW (Kuwait) 5 October 2005
MHz: 27, 30, 40, 418, 433,
868
LB (Leba-
non) 2920/O&M/2006 / 3 July
05
MHz: 27, 40, 433, 868
SA (Saudi
Arabia) 11_02_05/5024-5-6
MHz: 418, 433
SY (Syria) 279/4/14 / 05 March 06
TR (Turkey) National Certification 23
July 07
MHz: 433
Australia
Country Radio type approval num-
ber
Frequency range (MHz)
AU (Aus-
tralia) 28 June
MHz: 27, 30, 40, 433, 868
NZ (New
Zealand) 20 March 06
MHz: 27, 30, 40, 433
Floormat on the driver's side
G
WARNING
Make sure that there is sufficient clearance
around the pedals whe nfloormats are used,
and that the floormats are properly secured. The floormats must be correctly secured at all
times using the securing knob and retainers.
Before you drive off, chec
kthe floormats and
secure them if necessary. Afloormat which is
not properly secured can slip and thereby
interfere with the movemen tofthe pedals.
Do not place floormats on top of one another. X
Slide the seat backwards.
X To fit: lay the floormat in the footwell.
X Press studs :onto retainers ;.
X To remove: pull the floormat from retain-
ers ;.
X Remove the floormats. Retrofitted anti-glare film
Retrofitted anti-glare film on the inside of the
windows can interfere with radio/mobile
telephone reception. This is particularly the
case for conductive or metallic-coated films.
You can obtain information about anti-glare
film from a qualified specialist workshop. Features
341Stowing and features Z

!
For cleaning your vehicle, do not use any
of the following:
R dry, rough or hard cloths
R abrasive cleaning agents
R solvents
R cleaning agents containing solvents
Do not scrub.
Do not touch the surfaces or protective
films with hard objects, e.g. a ring or ice
scraper. You could otherwise scratch or
damage the surfaces and protective film.
! Do not park up the vehicle for an extended
period straight after cleaning it, particularly
after having cleaned the wheels with wheel
cleaner. Wheel cleaners could cause
increased corrosion of the brake discs and
brake pads/linings. For this reason, you
should drive for a few minutes after clean-
ing. Braking heats the brake discs and the
brake pads/linings, thus drying them. The
vehicle can then be parked up.
Regular care of your vehicle is a condition for
retaining the quality in the long term.
Use care products and cleaning agents rec-
ommended and approved by Mercedes-Benz. Washing the vehicle and cleaning the
paintwork
Automatic car wash G
WARNING
Braking efficiency is reduced after washing
the vehicle. This could cause an accident. For
this reason, following a car wash, drive with
particular care until the brakes are dry. G
WARNING
The vehicle is braked when the HOLD function
or DISTRONIC PLUS is activated. Therefore,
deactivate the HOLD function and DISTRONIC
PLUS before the vehicle is washed in an auto-
matic car wash.
! Make sure that: R
the side windows and sliding sunroof are
closed completely.
R the blowerf or the ventilation/heating is
switched off (OFF button is depressed).
R the windscreen wiper switch is at posi-
tion 0.
The vehicle could otherwise be damaged.
! In car washes with a towing mechanism,
make sure that the automatic transmission
is in transmission position N; otherwise,
the vehicle could be damaged.
R Vehicles with DIRECT SELECT lever and
key:
do not remove the key from the ignition
lock. Do not open the driver's door or
front-passenger door when the engine is
switched off. Otherwise, the automatic
transmission selects park position P
automatically and locks the wheels. You
can prevent this by shifting the auto-
matic transmission to Nbeforehand.
R Vehicles with DIRECT SELECT lever and
KEYLESS-GO:
do not open the driver's door or front-
passenger door when the engine is
switched off. Otherwise, the automatic
transmission selects park position P
automatically and locks the wheels.
Observe the following to make sure that the
automatic transmission on vehicles with
DIRECT SELECT stays in position N:
X Make sure the vehicle is stationary and the
ignition is switched off.
X Turn the key to position 2(Ypage 161) in
the ignition lock.
Use the key instead of the Start/Stop but-
ton on vehicles with KEYLESS-GO.
X Depress and hold the brake pedal.
X Shift the automatic transmission to posi-
tion N.
X Release the brake pedal.
X Release the parking brake.
X Switch off the ignition and leave the key in
the ignition lock. Care
351Maintenance and care Z

Useful information
............................360
Where will I find...? ...........................360
Flat tyre ............................................. 363
Batter y(vehicle) ................................ 367
Jump-starting .................................... 370
Towing and tow-starting ..................372
Electrical fuses ................................. 375 359Breakdown assistance

Necessary wheel-changing tools can
include, for example:
R
jack
R wheel chock
R wheel wrench
Vehicles with aTIREFIT kit Example: vehicle tool kit in the left-hand stowage
space
:
Tyre sealan tfiller bottle
; Folding wheel chock
= One pair of gloves (under jack)
? Tyre inflation compressor
A Towing eye
B Jack
C Centring pin
D Wheel wrench
X Open the boot lid/tailgate.
X Swing the boot floor/luggage compart-
men tfloor upwards (Y page 325) or
(Y page 325). Vehicles with spare wheel/"Minispare"
emergency spare wheel :
Vehicle tool kit tray
; Stowage tray
= Spare wheel/"Minispare" emergency
spare wheel
X Open the boot lid/tailgate.
X Swing the boot floor/luggage compart-
men tfloor upwards (Y page 325) or
(Y page 325).
The vehicle tool kit contains:
R Foldable wheel chock
R Fuse allocation chart
R Jack
R Centring pin
R One pair of gloves
R Wheel wrench
R Towing eye 362
Where will I find...?Breakdown assistance

Vehicles with
acollapsible emergency
spare wheel :
Towing eye
; One pair of gloves
= Jack
? Folding wheel chock
A Centring pin
B Sheet for faulty wheel
C Tyre inflatio ncompressor
D Wheel wrench
E Fuse allocation chart
X Open the boot lid/tailgate.
X Swing the boot floor/luggage compart-
ment floor upwards (Y page 325) or
(Y page 325). Flat tyre
Preparing the vehicle
Information on changing a wheel/fitting
(Y page 388).
Vehicle preparation is not necessary on vehi-
cles with MOExtended tyres.
Your vehicle may be equipped with:
R MOExtended tyres (tyres with run-flat char-
acteristics) (Y page 363)
R a TIREFIT kit (Y page 364)
R an emergency spare wheel (only for certain
countries) (Y page 425) X
Stop the vehicle as far away as possible
from traffic on solid, non-slippery and level
ground.
X Switch on the hazard warning lamps.
X Apply the parking brake.
X Bring the front wheels into the straight-
ahead position.
X Shift the transmission to position P.
X Vehicles with AIRMATIC: make sure that
"normal" level is selected (Y page 208).
X Switch off the engine.
X Vehicles without KEYLESS-GO: remove
the key from the ignition lock.
X Vehicles with KEYLESS-GO: open the
driver's door.
The on-board electronics have status 0,
which is the same as the key having been
removed.
X Vehicles with KEYLESS-GO: remove the
Start/Stop button from the ignition lock
(Y page 161).
X All occupants must get out of the vehicle.
Make sure that they are not endangered as
they do so.
X Make sure that no one is near the danger
area while a wheel is being changed. Any-
one who is not directly assisting in the
wheel change should, for example, stand
behind the barrier.
X Get out of the vehicle. Pay attention to traf-
fic conditions when doing so.
X Close the driver's door.
X Place the warning triangle a suitable dis-
tance away (Y page 360). Observe legal
requirements. MOExtended tyres (tyres with run-flat
characteristics)
G
WARNING
When driving in emergency mode, the driving
characteristics deteriorate, e.g. when corner-
ing, accelerating quickly and when braking.
There is a risk of accident. Flat tyre
363Breakdown assistance
Z

Towing and tow-starting
Important safety notes
G
WARNING
Hybrid vehicles: it is imperative tha tyou read
the "HYBRID" supplement. Otherwise, you
may not recognise dangers. G
WARNING
If you tow the vehicle, you must use a rigid
towing bar if:
R the engine is not running.
R there is a brake system malfunction.
R there is a malfunction in the power supply
or the vehicle's electrical system.
The power assistance for the steering and the
brake force booster do not work when the
engine is not running. You will need more
force to steer and brake, you may have to
depress the brake pedal with maximum force.
Before towing away, make sure that the steer-
ing can be moved and is not locked.
If you tow or tow-start another vehicle, its
weight must not exceed the maximum per-
missible gross vehicle weight of your vehicle. G
WARNING
The vehicle is braked when the HOLD function
or DISTRONIC PLUS is activated. Therefore,
deactivate HOLD and DISTRONIC PLUS if the
vehicle is to be towed.
! Only secure the tow rope or towing bar to
the towing eyes. The vehicle may otherwise
be damaged.
! Observe the following points when towing
with a tow rope:
R secure the tow rope on the same side on
both vehicles.
R the tow rope must not be longer than is
legally permitted. It should be marked in
the middle, e.g. with a white cloth
(30 x30c m) so thatothe rroad users are
aware that a vehicle is being towed. R
the tow rope may only be attached to the
towing eyes.
R observe the brake lamps of the towing
vehicle while driving. Always maintain a
distance so that the tow rope does not
sag.
R do not use steel cables or chains to tow
your vehicle. The vehicle could be dam-
aged.
! Do not use the towing eye for recovery,
this could damage the vehicle. If in doubt,
recover the vehicle with acrane.
! Pull away smoothly when towing away or
tow-starting a vehicle. If the tractive power
is too high, the vehicles could be damaged.
! To tow vehicles with KEYLESS-GO, use
the key instead of the Start/Stop button.
The automatic transmission may otherwise
switch to position Pwhen you open the
driver's or front-passenge rdoor which
could damage the transmission.
! You may tow the vehicle for a maximum
of 50km. A towing speed of 50 km/h must
not be exceeded.
For towing distances over 50 km, the entire
vehicle must be lifted up and transported.
! If you tow or tow-start another vehicle, its
weight must not exceed the maximu mper-
missible gross vehicle weight of your vehi-
cle.
Information on your vehicle's gross vehicle
weight rating can be found on the vehicle
identification plate (Y page 435).
Observe the legal requirement sfor the rele-
vant countries when towing and tow-starting.
It is better to have the vehicle transported
than to have it towed.
If the vehicle has suffered transmission dam-
age, have it transported on a transporter or
trailer.
When towing a vehicle with an automatic
transmission, the transmission must be in
position N. 372
Towing and tow-startingBreakdown assistance

The battery must be connected and charged.
Otherwise, you:
R
cannot turn the key in the ignition lock to
position 2
R cannot shift the transmission to position
N on vehicles with automatic transmission
Vehicles with automatic transmission:
release the selector lever lock manually to
move it out of position P(Y page 179).
i Deactivate the automatic locking feature
(Y page 90). You could otherwise be locked
out when pushing or towing the vehicle.
Deactivate tow-away protection
(Y page 79) before the vehicle is towed. Fitting/removing the towing eye
Fitting the towing eye G
WARNING
The exhaust tail pipe may be hot. You could
burn yourself if you touch the tail pipe. Be
particularly careful when removing the rear
cover. Example: Saloon, towing eye covers Vehicles with a trailer tow hitch: if you intend
to use the vehicle for towing, fold out the ball
coupling and connect the towbar to it
(Y
page 237).
The mountings for the removable towing eyes
are located in the bumpers. They are at the
front and at the rear, under the covers.
X Remove the towing eye from the vehicle
tool kit (Y page 361).
X Press the mark on cover :inwards in the
direction of the arrow.
X Take cover :off the opening.
X Screw the towing eye in clockwise to the
stop and tighten it.
Removing the towing eye X
Loosen the towing eye and unscrew it.
X Position cover :on the bumper and press
it until it engages.
X Place the towing eye in the vehicle tool kit. Towing the vehicle with the rear axle
raised
! The ignition must be switched off if you
are towing the vehicle with the rear axle
raised. Intervention by ESP ®
could other-
wise damage the brake system.
Only possible on vehicles without
4MATIC.
X Switch on the hazard warning lamps
(Y page 129).
X Turn the key in the ignition lock to position
0and remove the key from the ignition
lock.
X When leaving the vehicle, take the key or
the KEYLESS-GO key with you.
When towing your vehicle with the rear axle
raised, it is importan tthat you observe the
safety instructions (Y page 372). Towing and tow-starting
373Breakdown assistance Z