2012 MERCEDES-BENZ E-CLASS ESTATE key

General notes
i
Hybrid vehicles: the ECO start/stop
function cannot be deactivated.
The ECO start/stop function switches the
engine off automatically if the vehicle stops
moving.
When pulling away again, the engine starts
automatically. The ECO start/stop function
thereby helps you to reduce the fuel con-
sumptio nand emissions of your vehicle.
Every time you switch on the engine using the
key or the Start/Stop button, the ECO start/
stop functio nis activated.
AMG vehicles: the ECO start/stop function
is only available in drive program C.
The system is operational when the ¤
symbol is shown in green in the multifunction
display.
AMG vehicles: the AMG menu in the multi-
function display additionally shows the Stop/Start active message.
If all conditions for automatic engine switch-
off have not been met (Y page 166), the
¤ symbol is shown in yellow.
AMG vehicles: the AMG menu in the multi-
function display additionally shows the Stop/Start inactive message.
If the ECO start/stop function has been man-
ually deactivated (Y page 165) or a malfunc-
tion has caused the system to be deactivated,
the ¤ symbol is not displayed.
AMG vehicles: in the AMG menu on the mul-
tifunction display, the Stop/Start activeor
Stop/Start inactive display message
disappears.
If the engine is switched off and the ¤
symbol is shown in green in the multifunction
display, the engine has been switched off
automatically. However, all vehicle systems
remain active. Deactivating/activating the ECO start/
stop function
ECO button
X
To switch off (except AMG vehicles):
press button :.
Indicator lamp ;on button :and the
¤ symbol in the multifunction display go
out.
X To switch on (except AMG vehicles):
press button :.
Indicator lamp ;lights up. If all conditions
for automatic engine switch-off
(Y page 166) are fulfilled, the ¤symbol
is shown in green in the multifunction dis-
play.
If not all conditions for automatic engine
switch-off (Y page 166) are fulfilled, the
¤ symbol is shown in yellow in the mul-
tifunction display. If this is the case, the
ECO start/stop function is not available.
X To switch off (AMG vehicles): press but-
ton :in drive program C.
or
X Switch to drive program S,S+ orM
(Y page 175).
Indicator lamp ;on button :and the
¤ symbol in the multifunction display go
out.
The Stop/Start active or
Stop/Start inactive message in the AMG menu in the
multifunction display goes out. Driving
165Driving and parking Z

X
To switc hon (AMG vehicles): press but-
ton :.
Indicator lamp ;lights up. If drive pro-
gram S,S+ orMis active, the automatic
transmission switches to drive program C.
If all conditions for automatic engine
switch-off (Y page 166) are fulfilled, the
¤ symbol is shown in green in the mul-
tifunction display. In addition, the Stop/Start active message is shown in the
AMG menu in the multifunction display.
If conditions for automatic engine switch-
off have not been fulfilled, the (Y page 166)
¤ symbol will be shown in yellow. If this
is the case, the ECO start/stop function is
not available. In addition, the Stop/Startinactive message is shown in the AMG
menu in the multifunction display.
i If indicator lamp ;is off, the ECO start/
stop function has been deactivated man-
ually or as the result of a malfunction. The
engine will then not be switched off auto-
matically when the vehicle stops.
i Every time you switch on the engine using
the key or the Start/Stop button, the ECO
start/stop function is activated.
Automatic engine switch-off Method of operation
The ECO start/stop function is operational
and the
¤symbol is displayed in green in
the multifunction display, if:
R the indicator lamp in the ECO button is lit
green.
R the vehicle is stationary.
R the outside temperature is within the com-
fort range.
R the engine is at normal operating temper-
ature.
R the set temperature for the vehicle interior
has been reached.
R the battery is sufficiently charged. R
the system detects that the windscreen is
not misted up when the air-conditioning
system is switched on.
R the bonnet is closed.
R the driver's door is closed and the driver's
seat belt is fastened.
If conditions for automatic engine switch-off
have not been fulfilled, the ¤symbol will
be shown in yellow.
AMG vehicles: the AMG menu in the multi-
function display additionally shows the Stop/ Start inactive message.
i If you shift the transmission from Rto D,
the ECO start/stop function is available
again once the ¤symbol reappears in
green in the multifunction display.
i All vehicles (apart from AMG vehi-
cles): Automatic engine switch-off can
take place a maximum of four times con-
secutively (initial stop then repeated three
times). The ¤symbol is shown in yellow
in the multifunction display after the engine
has been started automatically for the
fourth time. The automatic engine stop is
available again once when the ¤symbol
is shown in green in the multifunction dis-
play.
i AMG vehicles: times which the engine
can be automatically switched off.
i During automatic engine switch-off, the
climate control system only operates at a
reduced capacity. If you require full climate
control capacity, the ECO start/stop func-
tion can be deactivated by pressing the
ECO button (Y page 165).166
DrivingDriving and parking

Problems with the engine
Problem Possible causes/consequences and
M Solutions
The engine does not
start. The HOLD function or DISTRONIC PLUS is activated.
X
Deactivate the HOLD function (Y page 205) or DISTRONIC
PLUS (Y page 203).
X Try to start the engine again. The engine does not
start. The starter motor
can be heard. R
There is a malfunction in the engine electronics.
R There is a malfunction in the fuel supply.
X Before attempting to start the engine again, turn the key in the
ignition back to position 0or press the Start/Stop button
repeatedly until all indicator lamps in the instrumen tcluster go
out.
X Try to start the engine again (Y page 162). Avoid excessively
long and frequent attempts to start the engine, as this will drain
the battery.
If the engine does not start after several attempts:
X Consult a qualified specialist workshop. The engine does not
start
.The starter motor
can be heard. The
reserve fuel warning
lamp is lit and the fuel
gauge display shows 0. The fuel tank is empty.
X
Refuel the vehicle. The engine does not
start. You cannot hear
the starter motor. The on-board voltage is too low because the battery is too weak
or discharged.
X
Jump-start the vehicle (Y page 370).
If the engine does not start despite attempts to jump-start it:
X Consult a qualified specialist workshop. The starter motor was exposed to a thermal load that was too high.
X
Allow the starter motor to cool down for approximately two
minutes.
X Try to start the engine again.
If the engine still does not start:
X Consult a qualified specialist workshop. 168
DrivingDriving and parking

Engaging drive position D
X
Push the DIRECT SELECT leve rdown past
the first point of resistance. Transmission positions
B
Park position
This prevents the vehicle from roll-
ing away when stopped. Do not
shift the transmission into position
P(Y
page 183) unless the vehicle
is stationary.
Standard vehicles with aselec-
tor lever: you can only remove the
key if the transmission is in posi-
tion P. If the key is removed from
the ignitio nlock, the selector lever
is locked.
Vehicles with aDIRECT SELECT
lever: the automatic transmission
shifts to Pautomatically if you:
R remove the key
R switch off the engine when in R
or Dand open one of the front
doors C
Reverse gear
Only shif
tthe transmission to R
when the vehicle is stationary. A
Neutral
Do not shift the transmission to
N
while driving. Otherwise, the auto-
matic transmission could be dam-
aged.
Releasing the brakes will allow you
to move the vehicle freely, e.g. to
push it or tow it.
If ESP ®
is deactivated or faulty:
only shift the transmission to posi-
tion Nif the vehicle is in danger of
skidding, e.g. on icy roads.
Vehicles with aDIRECT SELECT
lever: if you switch off th eengine
using the key or the Start/Stop
button, the automatic transmission
shifts to neutral Nautomatically.
! Rolling in neutral Ncan lead to
damage to the transmission. 7
Drive
The automatic transmission
changes gear automatically. All
forward gears are available. Changing gear
The automatic transmission shifts to the indi-
vidual gears automatically when it is in trans-
mission position D.Gearshifting is deter-
mined by:
R a shift range restriction, if selected
R the selected drive program
E/S, E/S/M or, on AMG vehicles,
C/S/S+/M (Ypage 174)
R the position of the accelerator pedal
R the road speed Automatic transmission
173Driving and parking Z

G
WARNING
Avoid contact with fuels.
It is hazardous to yourh ealth if your skin
comes into direct contact with fuels or you
breathe in fuel vapours. G
WARNING
Do not use petrol to refuel a diesel tank .Never
mix diesel with petrol. Doing so could damage
the fuel system and the engine. The vehicle
could also catch fire.
! Do not use petrol to refuel vehicles with a
diesel engine. Do not use diesel to refuel
vehicles with a petrol engine. Even small
amounts of the wrong fuel result in damage
to the fuel system and the engine.
! Do not switch on the ignition if you acci-
dentally refuel with the wrong fuel. Other-
wise, the fuel will enter the fuel lines. Notify
a qualified specialist workshop and have
the fuel tank and fuel lines drained com-
pletely.
! Overfilling the fuel tank could damage the
fuel system.
! Take care not to spill any fuel on painted
surfaces. You could otherwise damage the
paintwork.
! Use a filter when adding fuel from a fuel
can. The fuel lines and/or the diesel injec-
tion system could otherwise be blocked by
particles from the fuel can.
Further information on fuel and on fuel grades
can be found in the "Fuel" section
(Y page 436). Refuelling
Opening/closing the fuel filler flap :
To open the fuel filler flap
; To insert the fuel filler cap
= Tyre pressure table
? Fuel type to be refuelled
The fuel filler flap is unlocked or locked auto-
matically when you open or close the vehicle
with the key or using KEYLESS-GO.
The position of the fuel filler cap is displayed
8 in the instrument cluster. The arrow
nextt o the filling pump indicates the side of
the vehicle.
Opening X
Switch off the engine.
X Remove the key from the ignition lock.
X KEYLESS-GO: open the driver's door.
This corresponds to key position 0: "key
removed".
The driver's door can be closed again.
X Press the fuel filler flap in the direction of
arrow :.
The fuel filler flap opens slightly.
X Open the fuel filler flap fully.
X Turn the fuel filler flap anti-clockwise and
remove it. 180
RefuellingDriving and parking

Problems with the fuel and fuel tank
Problem Possible causes/consequences and
M Solutions
Fuel is leaking from the
vehicle.
G
Risk of explosion or fire
The fuel line or the fuel tank is faulty.
X Turn the key to position 0in the ignition lock immediately and
remove it (Y page 161).
X Do not restart the engine under any circumstances.
X Consult a qualified specialist workshop. The engine does not
start. The fuel tank of a vehicle with a diesel engine has been run com-
pletely dry.
X
Refuel the vehicle with at least 5litres of diesel.
X Turn the ignition on for approximately ten seconds
(Y page 161).
X Start the engine continuously for up to ten seconds until it runs
smoothly.
or
X Start the engine using the touch-star tfunction .To do this, turn
the key to position 3in the ignition lock and then release it
immediately (Y page 161).
If the engine does not start:
X Turn the ignition on again for approximately ten seconds
(Y page 161).
X Start the engine again continuously for up to ten seconds until
it runs smoothly.
or
X Start the engine again via the touch-start function.
If the engine does not start after three attempts:
X Consult a qualified specialist workshop. 182
RefuellingDriving and parking

Problem Possible causes/consequences and
M Solutions
The fuel filler flap can-
not be opened. The fuel filler flap is not unlocked.
or
The key battery is discharged.
X
Unlock the vehicle using the emergency key element
(Y page 84).
X Open the boot lid or the tailgate.
X Manually unlock the fuel filler flap using the emergency release
(Y page 181). The fuel filler flap is unlocked, but the opening mechanism is jam-
med.
X
Consult a qualified specialist workshop. Parking
Important safety notes
G
WARNING
If flammable materials such as leaves, grass
or twigs are exposed to prolonged contact to
parts of the exhaust system that heat up, they
could ignite. There is a risk of fire.
Park the vehicle so that no flammable mate-
rials come into contact with parts of the vehi-
cle which are hot. Take particular care not to
park on dry grassland or harvested grain
fields. G
WARNING
If you switch off the ignition while driving,
safety-relevant functions are only available
with limitations, or not at all. This could affect,
for example, the power steering and the brake
boosting effect.Y ou will require considerably
more effort to steer and brake. There is a risk
of an accident.
Do not switch off the ignition while driving. G
WARNING
If you leave children unattended in the vehi-
cle, they could set the vehicle in motion by,
for example:
R releasing the parking brake
R shifting an automatic transmission out of
parking position P
R shifting a manual transmission into neutral
R starting the engine
They could also operate vehicle equipment.
There is a risk of an accident and injury.
When leaving the vehicle, always take the key
with you and lock the vehicle. Never leave
children unattended in the vehicle.
! Am oving vehicle can lead to damage to
the vehicle or damage to the drive train.
To ensure that the vehicle is secured against
rolling away unintentionally:
R the parking brake must be applied.
R on vehicles with manual transmission,
engage first gear or reverse gear.
R on vehicles with automatic transmission,
the transmission must be in position Pand
the key must be removed from the ignition
lock.
R on uphill or downhill gradients, the front
wheels must be turned towards the kerb. Parking
183Driving and parking Z

Switching off the engine
Vehicles with manual transmission X
Shift to either first gear or reverse gear R.
X Turn the key to position 0in the ignition
lock and remove it.
The immobiliser is activated.
X Firmly depress the parking brake.
Vehicles with automatic transmission X
All vehicles (except AMG vehicles): shift
the transmission to position P.Selector lever in AMG vehicles with P button
X AMG vehicles: pressPbutton :.
Using the key
X Turn the key to position 0in the ignition
lock and remove it.
The immobiliser is activated.
X Firmly depress the parking brake.
i All vehicles (except AMG vehicles)
with aselector lever: you can only remove
the key if the transmission is in position P.
i Vehicles with aDIRECT SELECT lever
and AMG vehicles: if you switch off the
engine with the transmission in position R
or D, the automatic transmission shifts to
N automatically.
If you then open one of the front doors or
remove the key from the ignition, the auto-
matic transmission shifts to P.
If you shift the automatic transmission to
N before switching off the engine, the auto- matic transmission remains in
Neven if a
door is opened.
Using KEYLESS-GO
X Press the Start/Stop butto n(Ypage 161).
The engine stops and all the indicator
lamps in the instrument cluster go out.
X Firmly depress the parkin gbrake.
i Vehicles with aDIRECT SELECT lever
and AMG vehicles: if you switch off the
engine using the Start/Stop button, the
automatic transmission shifts to Nauto-
matically. If you then open one of the front
doors, the automatic transmission shifts to
P.
i The engine can be turned off while the
vehicle is in motion by pressing and holding
the Start/Stop butto nfor about three sec-
onds. This function operates independently
of the ECO start/stop automatic engine
switch-off function. Parking brake
G
WARNING
If you must brake the vehicle with the parking
brake, the braking distance is considerably
longer and the wheels could lock. This increa-
ses the risk of skidding and an accident.
Only use the parking brake to brake the vehi-
cle when the service brake is faulty. Do not
apply the parking brake too firmly. If the
wheels lock, release the parking brake until
the wheels begin turning again. G
WARNING
If you leave children unattended in the vehi-
cle, they could set the vehicle in motion by,
for example:
R releasing the parking brake
R shifting an automatic transmission out of
parking position P
R shifting a manual transmission into neutral
R starting the engine 184
ParkingDriving and parking