2012 MERCEDES-BENZ E-CLASS CABRIOLET oil change

Problems with the transmission
Problem Possible causes/consequences and
M Solutions
The transmission has
problems shifting gear. The transmission is losing oil.
X
Have the transmission checked at a qualified specialist work-
shop immediately. The acceleration ability
is deteriorating.
The transmission no
longer changes gear. The transmission is in emergency mode.
It is only possible to shift into secondgear and reverse gear.
X Stop.
X Shift the transmission to position P.
X Switch off the engine.
X Wait at least ten seconds before restarting the engine.
X Shift the transmission to position Dor R.
If D is selected, the transmission shifts into secondgear; ifRis
selected, the transmission shifts into reverse gear.
X Have the transmission checked at a qualified specialist work-
shop immediately. Releasing the parking lock manually
! Do not use any sharp-edged objects to
remove the selector lever gaiter from the
centre console. This could damage the
selector lever gaiter. X
Apply the parking brake.
X Prise out selector lever gaiter :with a flat,
blunt object (e.g. a screwdriver wrapped in cloth) from the right-hand edge. Pull selec-
tor lever gaiter
:up and out.
X Press release button ;down and simul-
taneously move the selector lever out of
position P.
The selector lever can now be moved freely
until it is returned to position P.
In the event of an electrical fault, it is possible
to release the selector lever lock manually to
move it out of position P. This occurs if the
vehicle is towed away, for example. Refuelling
Important safety notes
G
WARNING
Fuel is highly flammable. Fire, naked flames
and smoking are therefore prohibited when
handling fuels.
Switch off the engine and the auxiliary heating
before refuelling. Refuelling
173Driving and parking Z

Coasting (evaluation of total decelera-
tion)
The bar fills up: The bar depletes:
Drive with care,
keep your distance
from the vehicle
ahead and remove
your foot from the
accelerato
rpedal in
good time: the vehi-
cle can coast with-
out braking Frequent braking
i
An economical driving style depends in
particular on driving at moderate speeds.
Achieving a higher value in the categories
"Acceleration" and "Constant":
R observe the gearshift recommendations.
R drive in drive program E(vehicles with
automatic transmission).
i On long journeys at constan tspeed, such
as on the motorway, only the "Constant"
category bar changes.
i The ECO display sums up the driving
behaviour from the start to the end of the
journey. As a result, the bars change
dynamically at the start of the journey. Dur-
ing long journeys there are fewer changes.
For more dynamic changes, perfor maman-
ual reset.
For further informatio nonECO display, see
(Y page 234). Short journeys
! Vehicles with adiesel particle filter: if
the vehicle is mostly driven for short dis-
tances, it is possible that malfunctions may
occur during the automatic cleaning of the
diesel particle filter. This may lead to fuel
collecting in the engine oil and cause
engine failure. Therefore, if you frequently
drive short distances, you should take a 20 minute trip on a motorway or rural road at
least every 500km. Braking
Important safety notes G
WARNING
If you shift down on a slippery road surface in
an attempt to increase the engine's braking
effect, the drive wheels could lose their grip.
This increases the risk of skidding and having
an accident.
Do not shift down for additional engine brak-
ing on a slippery road surface.
Downhill gradients On long and steep downhill gradients, espe-
cially if the vehicle is laden or towing a trailer,
you must shift to a lower gear in good time or
select shift range 1,2or 3on vehicles with
automatic transmission.
i This also applies if you have activated
cruise control, SPEEDTRONIC or DIS-
TRONIC PLUS.
This will use the braking effect of the engine,
so less braking will be required to prevent the
vehicle from gaining speed. This relieves the
load on the brake syste mand prevents the
brakes from overheating and wearing too
quickly.
Heavy and light loads G
WARNING
The braking system can overheat if you leave
your foo tonthe brake pedal while driving.
This increases the braking distance and could
even cause the braking system to fail. There
is a risk of an accident.
Never use the brake pedal as a footrest.Do
not simultaneously depress both the brake
pedal and the accelerato rpedal while driving. 180
Driving tipsDriving and parking

Checking the oil level using the oil dip-
stick Example
:vehicles with a petrol engine
X Pull oil dipstick :out of the oil dipstick
tube.
X Wipe off oil dipstick :.
X Slowly slide oil dipstick :into the guide
tube to the stop, and take it out again.
If the level is between MIN mark =and
MAX mark ;, the oil level is correct.
X If the oil level has dropped to MIN mark
= or below, add 1.0 litre of engine oil.
Adding engine oil G
WARNING
If engine oil comes into contact with hot
engine parts, it may ignite and you could burn
yourself. Do not spill any engine oil on hot
engine parts. H
Environmental note
When topping up the oil, take care not to spill
any. If oil enters the soil or waterways, it is
harmful to the environment.
! Only use engine oils and oil filters that
have been approved for vehicles with a
service system. You can obtain a list of the
engine oils and oil filters tested and
approved in accordance with the
Mercedes-Benz Specifications for Service
Products at any Mercedes-Benz Service
Centre. Damage to the engine or exhaust system is
caused by the following:
R
using engine oils and oil filters that have
not been specifically approved for the
service system
R changing the engine oil and oil filter after
missing the change interval required by
the service system
R using engine oil additives
! Do not add too much oil. Topping up with
too much engine oil can result in damage
to the engine or to the catalytic converter.
Have excess engine oil siphoned off. Example: engine oil filler cap
X
Turn cap :anti-clockwise and remove it.
X Top up the engine oil.
If the oil level is at or below the MIN mark
on the oil dipstick, add 1.0 litre of engine
oil.
X Replace cap :on the filler neck and turn
clockwise.
Make sure that the cap locks securely into
place.
X Check the oil level again with the oil dip-
stick (Y page 309).
For further information on engine oil, see
(Y page 375). Engine compartment
309Maintenance and care Z

Service
ASSYST PLUS
Service messages The ASSYST PLUS service interval display
informs you of the next service due date.
Information on the type of service and service
intervals (see separate Service Booklet).
You can obtain further information from a
Mercedes-Benz Service Centre.
i The ASSYST PLUS service interval display
does not show any information on the
engine oil level. Observe the notes on the
engine oil level (Y page 308).
The multifunction display shows a service
message for a few seconds, e.g.:
Next service A in .. days Service A due
Service A overdue by ... days
The letter indicates which service is due.
Astands for a minor service and
B for a major
service. A number or another letter may be
displayed after the letter. This figure indicates
any necessary additional maintenance work
to be performed.
If you notify a qualified specialist workshop of
this display, you will receive a statementon
the associated costs.
The ASSYST PLU Sservice interval display
does not take into accoun tany periods of
time during which the battery is disconnec-
ted.
Maintaining the time-dependent service
schedule:
X Note down the service due date displayed
in the multifunctio ndisplay before discon-
necting the battery.
or
X After reconnecting the battery, subtract
the battery disconnection periods fro mthe
service date shown on the display. Hiding
aservice message X
Press the %ora button on the steer-
ing wheel.
Displaying service messages X
Switch the ignitio non.
X Press the =or; button on the steer-
ing wheel to select the Serv. menu.
X Press the 9or: button to select the
ASSYST PLUS submenu and confirm with
a.
The service due date appears in the multi-
functio ndisplay.
Information about Service Resetting the ASSYST PLUS service inter-
val display
!
If the ASSYST PLUS service interval dis-
play has been inadvertently reset, this set-
ting can be corrected at a qualified special-
ist workshop.
Have service work carried out as described
in the Service Booklet. This may otherwise
lead to increased wear and damage to the
major assemblies or the vehicle.
Aq ualified specialist workshop, e.g. a
Mercedes-Ben zService Centre, will reset the
ASSYST PLUS service interval display after
the service work has been carried out. You
can also obtain further information on main-
tenance work, for example.
Special service requirements
Arduous operating conditions or increased
loads on the vehicle will require some service
work to be performed more often than for a
vehicle in normal use. Such arduous condi-
tions include regular city driving with frequent
intermediate stops and use in mountainous
terrain or on poor road surfaces.
For example, if the vehicle is used under ardu-
ous operating conditions, have air filters,
engine oil and oil filters changed frequently
and chec kthe wheels often.F urther informa- Service
311Maintenance and care Z

X
After cleaning, lightly oil or grease ball cou-
pling :.
X Check tha tthe vehicle's trailer tow hitch is
working properly.
i You can also have the maintenance work
on the ball coupling and the trailer tow hitch
carried out by a qualified specialist work-
shop. Interior care
Cleaning the display !
For cleaning, do not use any of the fol-
lowing:
R alcohol-based thinner or petrol
R abrasive cleaning agents
R commercially-available household clean-
ing agents
These may damage the display surface. Do
not put pressure on the display surface
when cleaning. This could lead to irrepara-
ble damage to the display.
X Before cleaning the display, make sure that
it is switched off and has cooled down.
X Cleant he display surface using a commer-
cially available microfibre cloth and TFT/
LCD display cleaner.
X Dry the display surface using a dry micro-
fibre cloth.
Cleaning the plastic trim G
WARNING
When cleaning the steering wheel boss and
dashboard, do not use cockpit sprays or
cleaning agents containing solvents. Cleaning
agents containing solvents cause the surface
to become porous, and as aresult plastic
parts may break away and be thrown around
the interior when an airbag is deployed, which
may result in severe injuries. !
Do not affix the following to plastic surfa-
ces:
R stickers
R films
R scented oil bottles or similar items
You could otherwise damage the plastic.
! Do not allow cosmetics, insect repellent
or sunscreen to come in contact with the
plastic trim .This maintains the high-quality
look of the surfaces.
X Wipe the plastic trim with a damp, lint-free
cloth, e.g. a microfibre cloth.
X Heavy soiling: use car care and cleaning
products recommended and approved by
Mercedes-Benz.
The surface may change colour tempora-
rily. Wait until the surface is dry again.
Cleaning the steering wheel and gear or
selector lever X
Thoroughly wipe with a damp cloth or use
leather care agents that have been recom-
mended and approved by Mercedes-Benz.
Cleaning wooden trim and trim ele-
ments !
Do not use solvent-based cleaning agents
such as tar remover, wheel cleaners, pol-
ishes or waxes. There is otherwise a risk of
damaging the surface.
X Wipe the wooden trim and trim elements
with a damp, lint-free cloth, e.g. a microfi-
bre cloth.
X Heavy soiling: use car care and cleaning
products recommended and approved by
Mercedes-Benz.
Cleaning the seat covers !
Observe the following when cleaning:
R clean genuine leather covers carefully
with a damp cloth and then wipe the cov-
ers down with a dry cloth. Make sure that 318
CareMaintenance and care

Changing
awheel Flat tyre
You can find information on wha tto do in the
event of a flat tyre in the "Breakdown assis-
tance" section (Y page 324). You will also find
information on driving with MOExtended
tyres in the event of a flat tyre.
You can find information on what to do in the
event of a flat tyre in the "Breakdown assis-
tance" section (Y page 324). You will also find
information on driving with MOExtended
tyres in the event of a flat tyre. Interchanging the wheels
G
WARNING
Interchanging the front and rear wheels may
severely impair the driving characteristics if
the wheels or tyres have different dimensions.
The wheel brakes or suspension components
may also be damaged. There is a risk of acci-
dent.
Interchange front and rear wheels only if the
wheels and tyres are of the same dimensions.
Interchanging the front and rear wheels of
differing dimensions can render the general
operating permit invalid.
Observe the instructions and safety notes in
the "Fitting a wheel" section (Y page 346).
The wear patterns on the front and rear tyres
differ, depending on the operating conditions.
Interchange the wheels before a clear wear
pattern has formed on the tyres. Front tyres
typically wear more on the shoulders and the
rear tyres in the centre.
On vehicles that have the same size front and
rear wheels, you can interchange the wheels
every 5000km to 10,000 km depending on
the degree of tyre wear. Maintain the direc-
tion of tyre rotation.
Clean the contact surfaces of the wheel and
the brake disc thoroughly every time a wheel
is interchanged. Check the tyre pressure and, if necessary, restart the tyre pressure loss
warning system. Direction of rotation
Tyres with a specified direction of rotation
have additional benefits, e.g. if there is a risk
of aquaplaning. You will only gain these ben-
efits if the correct direction of rotation is
observed.
An arrow on the sidewall of the tyre indicates
its correct direction of rotation. Storing wheels
Store wheels that are not being used in a cool,
dry and preferably dark place. Protec tthe
tyres against oil, grease, petrol and diesel. Cleaning the wheels
G
WARNING
The water jet of circular-jet nozzles (dirt grind-
ers) can cause damage not visible from the
outside to tyres or chassis components. Com-
ponents damaged in this way can unexpect-
edly fail. There is a risk of an accident.
Do not use high-pressure cleaners with circu-
lar-jet nozzles to clean the vehicle. Have dam-
aged tyres or chassis components replaced
immediately. Fitting
awheel
Preparing the vehicle X
Stop the vehicle on solid, non-slippery and
level ground.
X Apply the parking brake.
X Bring the front wheels into the straight-
ahead position.
X Shift the transmission to position P.
X Switch off the engine. 346
Changing
awheelWheels and tyres

!
When refuelling, only use diesel fuel that
conforms to the European standard EN 590
or is of equivalent quality. Fuel that does
not conform to EN 590 can lead to
increased wear as well as damage to the
engine and exhaust system.
! Do not use the following:
R marine diesel
R heating oil
R bio-diesel
R vegetable oil
R petrol
R paraffin
R kerosene
Do not mix such fuels with diesel fuel and
do not use any special additives. This can
otherwise lead to engine damage.T his
does not include flow improver additives.
For further information, see "Flow improv-
ers".
! Vehicles with adiesel particle filter: in
countries outside the EU, only refuel with
low-sulphur Euro diesel with a sulphur con-
ten tunde r50p pm; otherwise the emission
control system could be damaged.
! Vehicles without adiesel particle fil-
ter: in countries where only diesel fuel with
a high sulphur conten tis available, you will
need to carry out your vehicle's oil change
at shorter intervals. More information
aboutt he interval for oil change can be
obtained from any qualified specialist
workshop.
Usually you will find information about the
fuel grade on the pump. If you cannot find the
label on the petrol pump, ask the filling sta-
tion staff.
Information on refuelling (Y page 174).
Low outside temperatures
In winter months, diesel fuel with an improved
cold flow quality is available. In Europe, the
EN 590 standard defines various climate-
dependent temperature categories. Malfunc- tions can be avoided by refuelling with diesel
fuel that corresponds to the climatic specifi-
cations outlined in EN 590. At unusually low
outside temperatures, it is possible that the
flow characteristics of the diesel fuel could be
insufficient
.Accordingly, diesel fuel from
warmer areas may not be suitable for opera-
tion in colder climati cconditions.
i Further information on country-specific
fuel properties can be obtained from oil
companies, e.g. at filling stations.
Flow improvers
To improve the low-temperature resistance of
diesel fuel, a flow improver can be attached.
The effectiveness of a flow improver is not
guaranteed for every fuel.
Only use flow improvers tested and approved
by Mercedes-Benz. During use, please
observe the information on operation.
Correct dosage and sufficient mixing are deci-
sive in improving low-temperature resistance
with the flow improver. Overdosage can
potentially even decrease low-temperature
resistance and must therefore be avoided.
Follow the manufacturer's guidelines on dos-
age.
Mix the additive into the diesel in good time,
before the flow characteristics of the diesel
become insufficient. Otherwise, malfunctions
can arise through heating the fuel system,
e.g. through parking in a heated garage.
More information about recommended flow
improvers can be obtained from any qualified
specialist workshop.
Fuel consumption information H
Environmental note
CO 2(carbon dioxide) is the gas which scien-
tists believe to be principally responsible for
global warming (the greenhouse effect). Your
vehicle's CO 2emissions are directly related to
fuel consumption and therefore depend on: 374
Service products and capacitiesTechnical data

R
efficien tuse of the fuel by the engine
R driving style
R other non-technical factors, such as envi-
ronmental influences or road conditions
You can minimise your vehicle's CO 2emis-
sions by driving carefully and having it serv-
iced regularly.
The vehicle will use more fuel than usual in
the following situations:
R at very low outside temperatures
R in urban traffic
R on short journeys
R in mountainous terrain
R when towing a trailer
i Only for certain countries: you can find
the current consumption and emission val-
ues of your vehicle in the COC documents
(EU CERTIFICATE OF CONFORMITY). These
documents are delivered with your vehicle.
The consumption figures were in each case
based on the currently applicable version:
R for vehicles that comply with standards
up to and including the EURO 4standard,
in accordance with EU Directive
80/1268/EEC
R for vehicles tha tcomply with or exceed
the EURO 5standard, in accordance with
Regulation (EC )No. 715/2007
Deviations from these values may occur
under normal operating conditions. Engine oil
General notes The quality of the engine oil is decisive for the
function and service life of an engine. After
extensive tests, Mercedes-Benz approves
engine oils that correspond to the current
technical standard.
Therefore, only Mercedes-Benz approved
engine oils may be used in Mercedes-Benz
engines. Further information on tested and approved
engine oils can be obtained from any
Mercedes-Benz Service Centre. Mercedes-
Benz recommends that you have the oil
change carried out at a qualified specialist
workshop. Mercedes-Benz approval is indica-
ted on the oil container by the inscription "MB
Approval" and the corresponding designa-
tion, e.g. MB Approval 229.51.
You can call up an overview of approved
engine oils on the Internet at:
http://bevo.mercedes-benz.com by enter-
ing the designation, e.g. 229.5.
The table shows which engine oils have been
approved for your vehicle. Petrol engines MB Approval
E 200 BlueEFFICIENCY
E 250 BlueEFFICIENCY
229.3, 229.5,
229.51
E 300 BlueEFFICIENCY
E 350 BlueEFFICIENCY
229.3, 229.5
E 500 BlueEFFICIENCY
229.5
Diesel engines with
diesel particle filter MB Approval
E 220 CDI BlueEFFI-
CIENCY
E 250 CDI BlueEFFI-
CIENCY
E 350 CDI BlueEFFI-
CIENCY
228.51,
229.31, 229.51
i
If the engine oils listed in the table are not
available, you may add the following engine
oils until the next oil change:
R vehicles with a petrol engine: MB
Approval 229.1 229.3 or ACEA A3
R diesel engines: MB Approval 229.1,
229.3, 229.5 or ACEA C3
This may only be topped up once, and the
quantity must not be greater than 1.0 l. Service products and capacities
375Technical data Z