Problems with the transmission
Problem Possible causes/consequences and
M Solutions
The transmission has
problems shifting gear. The transmission is losing oil.
X
Have the transmission checked at a qualified specialist work-
shop immediately. The acceleration ability
is deteriorating.
The transmission no
longer changes gear. The transmission is in emergency mode.
It is only possible to shift into secondgear and reverse gear.
X Stop.
X Shift the transmission to position P.
X Switch off the engine.
X Wait at least ten seconds before restarting the engine.
X Shift the transmission to position Dor R.
If D is selected, the transmission shifts into secondgear; ifRis
selected, the transmission shifts into reverse gear.
X Have the transmission checked at a qualified specialist work-
shop immediately. Releasing the parking lock manually
! Do not use any sharp-edged objects to
remove the selector lever gaiter from the
centre console. This could damage the
selector lever gaiter. X
Apply the parking brake.
X Prise out selector lever gaiter :with a flat,
blunt object (e.g. a screwdriver wrapped in cloth) from the right-hand edge. Pull selec-
tor lever gaiter
:up and out.
X Press release button ;down and simul-
taneously move the selector lever out of
position P.
The selector lever can now be moved freely
until it is returned to position P.
In the event of an electrical fault, it is possible
to release the selector lever lock manually to
move it out of position P. This occurs if the
vehicle is towed away, for example. Refuelling
Important safety notes
G
WARNING
Fuel is highly flammable. Fire, naked flames
and smoking are therefore prohibited when
handling fuels.
Switch off the engine and the auxiliary heating
before refuelling. Refuelling
173Driving and parking Z
Switching off the engine
Vehicles with manual transmission X
Shift to either first gear or reverse gear R.
X Turn the key to position 0in the ignition
lock and remove it.
The immobiliser is activated.
X Firmly depress the parking brake.
Vehicles with automatic transmission X
Firmly depress the parking brake.
X Shift the transmission to position P.
Using the key
X Turn the key to position 0in the ignition
lock and remove it.
The immobiliser is activated.
i The key can only be removed if the trans-
mission is in position P.
Using KEYLESS-GO
X Press the Start/Stop button (Y page 159).
The engine stops and all the indicator
lamps in the instrumen tcluster go out.
i When the driver's door is closed, this cor-
responds to key position 1. When the driv-
er's door is open, this corresponds to key
position 0, i.e. key removed.
i The engine can be turned off while the
vehicle is in motion by pressing and holding
the Start/Stop button for about three sec-
onds .This function operates independently
of the ECO start/stop automatic engine
switch-off function. Parking brake
G
WARNING
If you must brake the vehicle with the parking
brake, the braking distance is considerably
longer and the wheels could lock. This increa-
ses the risk of skidding and an accident.
Only use the parking brake to brake the vehi-
cle when the service brake is faulty. Do not apply the parking brake too firmly. If the
wheels lock, release the parking brake until
the wheels begin turning again. G
WARNING
If you leave children unattended in the vehi-
cle, they could set the vehicle in motion by,
for example:
R releasing the parking brake
R shifting an automatic transmission out of
parking position P
R shifting a manual transmission into neutral
R starting the engine
They could also operate vehicle equipment.
There is a risk of an accident and injury.
When leaving the vehicle, always take the key
with you and lock the vehicle. Never leave
children unattended in the vehicle. When you apply the parking brake to brake
the vehicle, the brake lamps do not light up.
X
To apply: depress parking brake ;firmly.
The J indicator lamp in the instrument
cluster lights up if the engine is running.
X To release: depress the brake pedal and
keep it depressed.
X Pull release handle :.
The J indicator lamp in the instrument
cluster goes out. 178
ParkingDriving and parking
DISTRONIC PLUS must also never be oper-
ated, activated or deactivated by a passenger
or fro moutside the vehicle.
DISTRONIC PLUS does not replace the park-
ing brake and must not be used for parking.
The DISTRONIC PLUS braking effect is can-
celled and the vehicle can start moving if:
R DISTRONIC PLUS is deactivated using the
cruise control lever.
R you accelerate.
R there is a malfunction in the system or an
interruption in the power supply, e.g .bat-
tery failure.
R the electrical system in the engine com-
partment, the battery or the fuses are tam-
pered with.
R the battery is disconnected.
If you wish to leave th evehicle or park it,
deactivate DISTRONIC PLUS and secure the
vehicle against rolling away.
If DISTRONIC PLUS detects that the vehicle
in fron tis stopping, it brakes your vehicle until
it is stationary.
Once your vehicle is stationary, it remains
stationary and you do not need to depress the
brake.
i Depending on the specified minimum dis-
tance, your vehicle will come to a standstill
at a sufficient distance behind the vehicle
in front.T he specified minimum distance is
set using the control on the cruise control
lever.
You will see a warning message in the multi-
function display if DISTRONIC PLUS is acti-
vated and:
R the driver's door is open and the driver's
seat belt is unfastened.
R the engine is switched off, unless it is auto-
matically switched off by the ECO start/
stop function.
R the bonnet is opened.
Select Park (P) X
Shift the transmission to position Pto pre-
vent the vehicle from rolling away.
DISTRONIC PLUS is deactivated. The warn-
ing message in the multifunction display
disappears.
The horn will also sound at regular intervals if
DISTRONIC PLUS is activated and you:
R switch the engine off, open the driver's
door and take off your seat belt
R open the bonnet
The sounding of the horn alerts you to the fact
that the vehicle has been parked while DIS-
TRONIC PLUS is still activated. The sound
becomes louder if you attempt to lock the
vehicle. The vehicle is not locked until DIS-
TRONIC PLUS is deactivated.
i If the engine has been switched off, it
cannot be started again until DISTRONIC
PLUS has been deactivated.
If DISTRONIC PLUS is activated and a fault
occurs in the system or if there is a disruption
in the power supply, the Brake immedi‐ ately message is shown in the multifunction
display. Immediately depress the brake firmly
until the warning message in the multifunc-
tion display goes out or shift the transmission
to position P. DISTRONIC PLUS is deactiva-
ted.
Setting aspeed X
Press the cruise control lever up :for a
highe rspeed or down ;for a lower speed.
X Keep the cruise control lever pressed until
the desired speed is reached. Driving systems
193Driving and parking Z
HOLD function
General notes The HOLD function can assist the drive
rinthe
following situations:
R when pulling away, especially on steep
slopes
R when manoeuvring on steep slopes
R when waiting in traffic
The vehicle is kept stationary without the
driver having to depress the brake pedal.
The braking effect is cancelled and the HOLD
function is deactivated when you depress the
accelerator pedal to pull away.
Activation conditions You can activate the HOLD function if:
R
the vehicle is stationary.
R the engine is running or if it has been auto-
matically switched off by the ECO start/
stop function.
R the driver's door is closed or if your seat
belt is fastened.
R the parking brake is released.
R the bonnet is closed.
R the selector lever is in position D,Ror Non
vehicles with automatic transmission.
R DISTRONIC PLUS is deactivated.
Activating the HOLD function G
WARNING
The vehicle's brakes are applied when the
HOLD function is activated. For this reason,
deactivate the HOLD function if the vehicle is
to be set in motion by other means (e.g. in a
car wash or by towing). X
Make sure that the activation conditions
are met.
X Depress the brake pedal.
X Quickly depress the brake pedal further
until ë appears in the multifunction dis-
play.
The HOLD function is activated. You can
release the brake pedal.
i If depressing the brake pedal the first
time does not activate the HOLD function,
wait briefly and then try again.
Deactivating the HOLD function G
WARNING
Never get out of the vehicle when the HOLD
function is activated.
The HOLD function must never be operated
or deactivated by a passenger or from outside
the vehicle.
The HOLD function does not replace the park-
ing brake and must not be used for parking.
The braking effect of the HOLD function is
cancelled and the vehicle could roll away if:
R the HOLD function is deactivated by
depressing the accelerator pedal or the
brake pedal.
R there is a malfunction in the system or an
interruption in the power supply, e.g. bat-
tery failure.
R the electrical system in the engine com-
partment, the battery or the fuses are tam-
pered with.
R the battery is disconnected.
If you leave the vehicle or park it, deactivate
the HOLD function and secure the vehicle
against rolling away.
The HOLD function is deactivated automati-
cally if:
R you accelerate. On vehicles with automatic
transmission: only when the transmission
is in position Dor R.
R you shift the transmission to position Pon
vehicles with automatic transmission. 198
Driving systemsDriving and parking
R
you depress the brake pedal again with a
certain amount of pressur euntil ë dis-
appears from the multifunctio ndisplay.
R you activate DISTRONIC PLUS.
You will see a warning message in the multi-
function display if the HOLD function is acti-
vated and:
R the driver's door is open and the driver's
seat belt is unfastened.
R the engine is switched off, unless it is auto-
matically switched off by the ECO start/
stop function.
R the bonnet is opened.
For vehicles with manual transmission:
Brake immediately X
Immediately depress the brake pedal firmly
until the warning message in the multifunc-
tion display goes out. This deactivates the
HOLD function.
In vehicles with automatic transmission:
Select Park (P) .
X Shif tthe transmission to position Pto pre-
vent the vehicle from rolling away.
The HOLD function is deactivated. The
warning message in the multifunction dis-
play disappears.
Ah orn will also sound at regular intervals if
the HOLD function is activated and you:
R switch the engine off, open the driver's
door and take off your seat belt
R open the bonnet
The sounding of the horn alerts you to the fact
that the vehicle has been parked while the
HOLD function is still activated. If you attempt
to lock the vehicle, the tone becomes louder.
The vehicle is not locked until the HOLD func-
tion is deactivated.
i If the engine has been switched off, it
cannot be started again until the HOLD
function has been deactivated.
If there is a fault in the system or power supply
while the HOLD function is activated, the
Brake immediately message is shown inthe multifunction display
.Immediately
depress the brake firmly until the warning
message in the multifunction display goes
out.
On vehicles with automatic transmission, you
can also shift into position P.This deactivates
the HOLD function. Dynamic handling package with
sports mode
General notes The most important part of the dynamic han-
dling package with sports mode is the adjust-
able damping system. This automatically con-
trols and adapts the suspension to the
respective driving situation.
The calibration of the suspension depends
on:
R
your driving style
R the road surface conditions
R your individual selection; see the following
description
If your vehicle is equipped with automatic
transmission, the dynamic handling package
with sports mode also includes steering
wheel gearshift paddles (Y page 170) with a
manual drive program (Y page 171).
Sports tuning Example: position of dynamic handling package
with sports mode button
The firmer setting of the suspension tuning in
sports mode ensures even better contact Driving systems
199Driving and parking Z
Left control panel
=
; R
Calls up the menu and menu bar 9
:
Press briefly:
R
Scrolls through lists
R Selects a submenu or function
R In the Audio menu: selects a
stored station, an audio track or
a video scene
R In the Tel (telephone) menu:
switches to the phone book and
selects a name or telephone
number 9
:
Press and hold:
R
In the Audio menu: selects the
previous/nex tstation or selects
an audio track or a video scene
using rapid scrolling
R In the Tel (Telephone) menu:
starts rapid scrolling if the phone
book is open a R
Confirms selection/display mes-
sage
R In the Tel (telephone) menu:
switches to the telephone book
and starts dialling the selected
number
R In the Audio menu: stops the
station search function at the
desired station Right control panel
~ R
Rejects or ends a call
R Exits telephone book/redial
memory 6 R
Makes or accepts a call
R Switches to the redial memory W
X R
Adjusts the volume 8 R
Mute Back button
%
Press briefly:
R
Back
R Switches off LINGUATRONIC;
see the separate operating
instructions
R Hides display messages/calls
up the last Trip menu function
used
R Exits the telephone book/redial
memory %
Press and hold:
R
Calls up the standard display in
the Trip menu
Multifunction display
Example: automatic transmission multifunction
display
:
Description field
; Menu bar
= Drive program (Y page 168)
? Permanent display: outside temperature
or speed (Y page 243)
A Transmission positio n(Ypage 168)
X To show the menu bar ;:press the
= or; button on the steering wheel. 232
Displays and operationOn-board computer and displays
Menu bar
;disappears after a few seconds.
Text field :shows the selected menu or
submenu as well as display messages.
The following messages can appearint he
multifunction display:
Z Shift recommendation
(Ypage 167)
XjY Parking Guidance (Y page 203)
¯ Cruise control (Y page 182)
È SPEEDTRONIC (Y page 185)
_ Adaptive Highbeam Assist
(Ypage 130)
À ATTENTION ASSIST
(Ypage 208)
¤ ECO start/stop function
(Ypage 162)
Ä Speed Limit Assist
(Ypage 209)
à Lane Keeping Assist
(Ypage 212)
à Active Lane Keeping Assist
(Ypage 217)
ë HOLD function (Y page 198)
Ä PRE-SAFE®
Brake (Y page 69)
120 km/h! Maximum permissible speed
exceeded (only for certain coun-
tries)
Menus and submenus
Menu overview
Press the =or; button on the steer-
ing wheel to call up the menu bar and select
a menu.
Operating the on-board computer
(Y page 231).
Depending on the equipment fitted in the
vehicle, you can call up the following menus:
R Trip menu (Y
page 233)
R Navi menu (navigation instructions)
(Y page 235)
R Audio menu (Y
page 236) R
Tel menu (telephone) (Y
page 238)
R Assist. menu (assistance) (Y
page 239)
R Serv. menu (Y
page 241)
R Settings menu (Y
page 242)
The Audio ,
Navi and
Tel menus differ slightly
in vehicles with an audio system and in vehi-
cles with COMAND Online. The examples
given in this Owner's Manual apply to vehicles
equipped with COMAND Online. Trip menu
Standard display X
Press and hold the %button on the
steering wheel until the Trip menu with
trip meter :and total distance
recorder ;is shown.
Trip computer "From start" or "From
reset" Example: "From start" trip computer
:
Distance
; Time
= Average speed
? Average fuel consumption
X Press the =or; button on the steer-
ing wheel to select the Trip menu.
X Press the 9or: button to select
From start or
From reset .Menus and submenus
233On-board computer and displays Z
X
Press the 9or: button to select the
desired name.
or
X To begin rapid scrolling: press and hold
the 9 or: button for longer than
one second.
Rapid scrolling stops when you release the
button or reach the end of the list.
X If only one telephone number is stored
for a name: press the6ora button
to start dialling.
or
X If there is more than one number for a
particular name: press the6ora
button to display the numbers.
X Press the 9or: button to select the
number you want to dial.
X Press the 6ora button to start dial-
ling.
or
X To exit the telephone book: press the
~ or% button.
Redialling The on-board computer saves the last names
or numbers dialled in the redial memory.
X Press the =or; button on the steer-
ing wheel to select the Tel menu.
X Press the 6button to switch to the
redial memory.
X Press the 9or: button to select the
desired name or number.
X Press the 6ora button to start dial-
ling.
or
X To exit the redial memory: press the
~ or% button. Assistance menu
Introduction In the
Assist. menu, you have the following
options:
R show Speed Limit Assist and activate/
deactivate its message function
(Y page 239)
R show the distance display ( Ypage 240)
R activate/deactivate ESP ®
(Y page 240)
R activate/deactivate the PRE-SAFE ®
Brake
(Y page 240)
R activate/deactivate ATTENTION ASSIST
(Y page 241)
R activate/deactivate Blind Spot Assist or
Active Blind Spot Assist (Y page 241)
R activate/deactivate Lane Keeping Assist or
Active Lane Keeping Assist (Y page 241)
Speed Limit Assist Displaying Speed Limit Assist
X
Press the =or; button on the steer-
ing wheel to select the Assist. menu.
X Press the 9or: button to select
Speed Lim. Asst. .
X Press the abutton.
Under certain conditions, detected speed
limits are shown in the multifunction dis-
play (Y page 209).
Activating/deactivating the Speed Limit
Assist message function
X Press the =or; button on the steer-
ing wheel to select the Assist. menu.
X Press the 9or: button to select
Speed Lim. Asst. .Menus and submenus
239On-board computer and displays Z