2012 MERCEDES-BENZ E-CLASS CABRIOLET power steering

Problem Possible causes/consequences and
M Solutions
You have lost the emer-
gency key element. X
Report the loss immediately to the vehicle insurers.
X If necessary, have the locks changed as well. The engine cannot be
started using the key. the on-board voltage is too low.
X
Switch off non-essential consumers, e.g. seat heating or interior
lighting, and try to start the engine again.
If this does not work:
X Check the starter battery and charge it if necessary
(Y page 330).
or
X Jump-start the vehicle (Y page 331).
or
X Consult a qualified specialist workshop. Only vehicles without a
DIRECT SELECT lever:
The engine cannot be
started using the key. The steering lock is mechanically blocked.
X
Remove the key and reinsert it into the ignition lock. While doing
this, turn the steering wheel in both directions. The engine cannot be
started using KEYLESS-
GO. The key is in the
vehicle. Ad
oor is open. Therefore, the key cannot be detected as easily.
X Close the door and try to start the vehicle again. There is interference from a powerful source of radio waves.
X
Start your vehicle with the key in the ignition lock. Doors
Important safety notes
G
WARNING
Only for the United Kingdom: if the vehicle
has been locked with the key or with KEY-
LESS-GO, the double lock function is activa-
ted as standard. It is then not possible to open
the doors from inside the vehicle.
Therefore, do not leave any people behind in
the vehicle, particularly children, elderly peo-
ple or people requiring special assistance. As
a result, they may not be able to free them-
selves in the event of an emergency. They
could be seriously or even fatally injured by
prolonged exposure to extremely high or low
temperatures, for example. In this case, res- cuing people from outside the vehicle is diffi-
cult.
Deactivate the interior motion sensor before
you lock the vehicle. The doors can then be
opened from the inside after the vehicle has
been locked from the outside.
G
WARNING
If children are left unsupervised in the vehicle,
they could:
R open a door from inside the vehicle at any
time, even if it has been locked
R start the vehicle using akey which has been
left in the vehicle
R release the parking brake 82
DoorsOpening and closing

Useful information
i This Owner's Manual describes all mod-
els, series and optional equipment for your
vehicle that were available at the time of
going to press. National variations are pos-
sible. Note that your vehicle may not be
equipped with all of the functions descri-
bed. This is also the case for systems and
functions relevant to safety.
i Read the information on qualified special-
ist workshops: (Y page 23). Running-in notes
Important safety notes
New and replaced brake pads and discs only
reach their optimum braking effec tafter sev-
eral hundred kilometres of driving. Compen-
sate for this by applying greater force to the
brake pedal. The first 1,500 km
If you treat the engine with sufficient care
from the very start, you will be rewarded with
excellent performance for the remainder of
the engine's life.
R Drive at varying vehicle speeds and engine
speeds for the first 1,500 km.
R Avoid overstraining the vehicle during this
period, e.g. driving at full throttle.
R Change gea ringood time, before the rev
counter needle is Ôof the way to the red
area of the rev counter.
R Do not shift down a gear manually in order
to brake.
Vehicles with automatic transmission:
R Try to avoid depressing the accelerator
pedal beyond the point of resistance (kick-
down).
R The shift ranges 3,2or 1should only be
engaged when driving slowly, e.g. when
driving in mountainous terrain. After 1500 km, you may gradually accelerate
the vehicle to full road and engine speeds.
i
You should also observe these notes on
running in if the engine or parts of the drive
train on your vehicle have been replaced. Driving
Important safety notes
G
WARNING
Objects in the driver's footwell can restric tthe
pedal travel or obstruct adepressed pedal.
The operating and road safety of the vehicle
is jeopardised. There is a risk of an accident.
Make sure that all objects in the vehicle are
stowed correctly, and that they cannot enter
the driver's footwell. Fit the floormats
securely and as specified in order to ensure
sufficien tclearance for the pedals. Do not use
loose floormats. G
WARNING
Unsuitable footwear can hinde rcorrect usage
of the pedals, e.g.:
R shoes with thick soles
R shoes with high heels
R slippers
There is a risk of an accident.
Wear suitable footwear to ensure correct
usage of the pedals. G
WARNING
If you switch off the ignition while driving,
safety-relevant functions are only available
with limitations, or not at all. This could affect,
for example, the power steering and the brake
boosting effect .You will require considerably
more effort to steer and brake. There is a risk
of an accident.
Do not switch off the ignition while driving. 158
DrivingDriving and parking

Problem Possible causes/consequences and
M Solutions
The fuel filler flap can-
not be opened. The fuel filler flap is not unlocked.
or
The key battery is discharged.
X
Unlock the vehicle (Y page 77).
or
X Unlock the vehicle using the emergency key element
(Y page 78). The fuel filler flap is unlocked, but the opening mechanism is jam-
med.
X
Consult a qualified specialist workshop. Parking
Important safety notes
G
WARNING
If flammable materials such as leaves, grass
or twigs are exposed to prolonged contact to
parts of the exhaust system that heat up, they
could ignite. There is a risk of fire.
Park the vehicle so that no flammable mate-
rials come into contact with parts of the vehi-
cle which are hot. Take particular care not to
park on dry grassland or harvested grain
fields. G
WARNING
If you switch off the ignition while driving,
safety-relevant functions are only available
with limitations, or not at all. This could affect,
for example, the power steering and the brake
boosting effect.Y ou will require considerably
more effort to steer and brake. There is a risk
of an accident.
Do not switch off the ignition while driving. G
WARNING
If you leave children unattended in the vehi-
cle, they could set the vehicle in motion by,
for example:
R releasing the parking brake
R shifting an automatic transmission out of
parking position P
R shifting a manual transmission into neutral
R starting the engine
They could also operate vehicle equipment.
There is a risk of an accident and injury.
When leaving the vehicle, always take the key
with you and lock the vehicle. Never leave
children unattended in the vehicle.
! Am oving vehicle can lead to damage to
the vehicle or damage to the drive train.
To ensure that the vehicle is secured against
rolling away unintentionally:
R the parking brake must be applied.
R on vehicles with manual transmission,
engage first gear or reverse gear.
R on vehicles with automatic transmission,
the transmission must be in position Pand
the key must be removed from the ignition
lock.
R on uphill or downhill gradients, the front
wheels must be turned towards the kerb. Parking
177Driving and parking Z

Parking up the vehicle
If you leave the vehicle parked up for longer
than four weeks, the battery may be damaged
by exhaustive discharging.
If you leave the vehicle parked up for longer
than six weeks, the vehicle may suffer dam-
age as a result of lack of use.
X Visit a qualified specialist workshop and
seek advice.
i You can obtain information about trickle
chargers from a qualified specialist work-
shop. Driving tips
General notes
G
WARNING
If you switch off the ignition while driving,
safety-relevant functions are only available
with limitations, or not at all. This could affect,
for example, the power steering and the brake
boosting effect.Y ou will require considerably
more effort to steer and brake. There is a risk
of an accident.
Do not switch off the ignition while driving. ECO display
ECO display (example)
The ECO display gives you information on how
economical your driving style is. The ECO dis-
play assists you in achieving the optimum
driving style in terms of consumption, taking
the actual and selected conditions into con-
sideration. Your driving style can significantly
influence the vehicle's consumption. The ECO display consists of three bars:
R
Acceleration
R Constant
R Coasting
The percent value is the average value of the
three bars. The three bars and the average
value commence with a value of 50%. Ahigher
percentage indicates a mor eeconomical driv-
ing style.
The ECO display provides no information on
the actual fuel consumption. Afixed percent-
age value of the ECO display does not corre-
spond to a fixed consumption figure in
l/100km.
Apart from driving style, consumption is
dependent on many factors such as:
R load
R tyre pressure
R cold start
R selected route
R number of consumers that are switched on
These variable are not included in the ECO
display.
Your driving style is evaluated on the basis of
the following three categories:
Acceleration (evaluation of all accelera-
tion processes) The bar fills up: The bar depletes:
Moderate accelera-
tion, espeically at
higher speeds Sporty acceleration
Constant (evaluation of the driving style
at any point in time)
The bar fills up: The bar depletes:
Constan
tspeed and
avoidance of unnec-
essary acceleration
and deceleration
processes Fluctuations in
speed Driving tips
179Driving and parking Z

R
you depress the brake pedal again with a
certain amount of pressur euntil ë dis-
appears from the multifunctio ndisplay.
R you activate DISTRONIC PLUS.
You will see a warning message in the multi-
function display if the HOLD function is acti-
vated and:
R the driver's door is open and the driver's
seat belt is unfastened.
R the engine is switched off, unless it is auto-
matically switched off by the ECO start/
stop function.
R the bonnet is opened.
For vehicles with manual transmission:
Brake immediately X
Immediately depress the brake pedal firmly
until the warning message in the multifunc-
tion display goes out. This deactivates the
HOLD function.
In vehicles with automatic transmission:
Select Park (P) .
X Shif tthe transmission to position Pto pre-
vent the vehicle from rolling away.
The HOLD function is deactivated. The
warning message in the multifunction dis-
play disappears.
Ah orn will also sound at regular intervals if
the HOLD function is activated and you:
R switch the engine off, open the driver's
door and take off your seat belt
R open the bonnet
The sounding of the horn alerts you to the fact
that the vehicle has been parked while the
HOLD function is still activated. If you attempt
to lock the vehicle, the tone becomes louder.
The vehicle is not locked until the HOLD func-
tion is deactivated.
i If the engine has been switched off, it
cannot be started again until the HOLD
function has been deactivated.
If there is a fault in the system or power supply
while the HOLD function is activated, the
Brake immediately message is shown inthe multifunction display
.Immediately
depress the brake firmly until the warning
message in the multifunction display goes
out.
On vehicles with automatic transmission, you
can also shift into position P.This deactivates
the HOLD function. Dynamic handling package with
sports mode
General notes The most important part of the dynamic han-
dling package with sports mode is the adjust-
able damping system. This automatically con-
trols and adapts the suspension to the
respective driving situation.
The calibration of the suspension depends
on:
R
your driving style
R the road surface conditions
R your individual selection; see the following
description
If your vehicle is equipped with automatic
transmission, the dynamic handling package
with sports mode also includes steering
wheel gearshift paddles (Y page 170) with a
manual drive program (Y page 171).
Sports tuning Example: position of dynamic handling package
with sports mode button
The firmer setting of the suspension tuning in
sports mode ensures even better contact Driving systems
199Driving and parking Z

Display messages Possible causes/consequences and
M Solutions
j
Check trailer
hitch lock The trailer tow hitch is no
tcorrectly engaged.
Aw arning tone also sounds.
X Stop the vehicle immediately, paying attentio ntoroad and traf-
fic conditions, and switch off the engine.
X Apply the parking brake.
X Allow the trailer tow hitch ball coupling to engage in the end
position (Y page 222). &
inoperative Bat‐
tery low The on-board voltage is too low. The auxiliary heating has switched
itself off or cannot be switched on (Y
page 149).
X Drive for a longer distance.
The battery is being charged. The auxiliary heating is operational
again as soon as the on-board electrical system voltage is suf-
ficient. &
inoperative
Refuel
vehicle There is too little fuel in the fuel tank.T
he auxiliary heating cannot
be switched on (Y page 149).
X Refuel at the nearest filling station. &
inoperative See
Owner's Man. The auxiliary heating has a temporary malfunction or is faulty.
X
When the vehicle is on alevel surface and the engine has cooled
down, make up to four attempts to switch on the auxiliary heat-
ing, waiting several minutes between each attempt
(Y page 149).
X If the auxiliary heating does not switch on, consult a qualified
specialist workshop. J
Close boot separa‐
tor Cabriolet: the boot separator is open.
X
Close the boot separator (Y page 99).Ð
Power
steering mal‐
function See Own‐
er's Manual The power steering assistance is faulty.
Aw
arning tone also sounds.
G WARNING
You will need to use more force to steer.
There is a ris kofaccident.
X Check whethe ryou are able to apply the extra force required.
X If you are able to steer safely: carefully drive on to a qualified
specialist workshop.
X If you are unable to steer safely: do not drive on. Contact the
nearest qualified specialist workshop. 272
Display messagesOn-board computer and displays

Towing and tow-starting
Important safety notes
G
WARNING
If you tow the vehicle, you must use a rigid
towing ba rif:
R the engine is not running.
R there is a brake system malfunction.
R there is a malfunction in the power supply
or the vehicle's electrical system.
The power assistance for the steering and the
brake force booster do not work when the
engine is not running. You will need more
force to steer and brake, you may have to
depress the brake pedal with maximu mforce.
Before towing away, make sure that the steer-
ing can be moved and is not locked.
If you tow or tow-start another vehicle, its
weight must not exceed the maximum per-
missible gross vehicle weight of your vehicle. G
WARNING
The vehicle is braked when the HOLD function
or DISTRONIC PLUS is activated. Therefore,
deactivate HOLD and DISTRONIC PLUS if the
vehicle is to be towed.
! Only secure the tow rope or towing bar to
the towing eyes. The vehicle may otherwise
be damaged.
! Observe the following points when towing
with a tow rope:
R secure the tow rope on the same side on
both vehicles.
R the tow rope must not be longer than is
legally permitted. It should be marked in
the middle, e.g. with a white cloth
(30 x30c m) so thatothe rroad users are
aware that a vehicle is being towed.
R the tow rope may only be attached to the
towing eyes.
R observe the brake lamps of the towing
vehicle while driving. Always maintain a distance so that the tow rope does not
sag.
R do not use steel cables or chains to tow
your vehicle. The vehicle could be dam-
aged.
! Do not use the towing eye for recovery,
this could damage the vehicle. If in doubt,
recover the vehicle with acrane.
! Pull away smoothly when towing away or
tow-starting a vehicle. If the tractive power
is too high, the vehicles could be damaged.
! On vehicles with KEYLESS-GO, use the
key instead of the Start/Stop button. Turn
the key to position 2in the ignitio nlock and
shift the automatic transmission to N.
Then, turn the key back to 0and leave it in
the ignition lock.
! You may tow the vehicle for a maximum
of 50km. A towing speed of 50 km/h must
not be exceeded.
For towing distances over 50 km, the entire
vehicle must be lifted up and transported.
! If you tow or tow-start another vehicle, its
weight must not exceed the maximu mper-
missible gross vehicle weight of your vehi-
cle.
Information on your vehicle's gross vehicle
weight rating can be found on the vehicle
identification plate (Y page 371).
Observe the legal requirement sfor the rele-
vant countries when towing and tow-starting.
It is better to have the vehicle transported
than to have it towed.
If the vehicle has suffered transmission dam-
age, have it transported on a transporter or
trailer.
When towing a vehicle with an automatic
transmission, the transmission must be in
position N. Towing and tow-starting
333Breakdown assistance Z