2012 MERCEDES-BENZ CL-Class emergency towing

GAWR (Gross Axle Weight Rating)
(definition) ..................................... 463
GVW (Gross Vehicle Weight)
(definition) ..................................... 463
GVWR (Gross Vehicle Weight
Rating) (definition) .........................463
Important safety notes ..................442
Increased vehicle weight due to
optional equipment (definition) ......463
Kilopascal (kPa) (definition) ...........464
Labeling (overview) ........................458
Load bearing index (definition) ......465
Load index ..................................... 461
Load index (definition) ...................464
Maximum loaded vehicle weight
(definition) ..................................... 463
Maximum load on a tire
(definition) ..................................... 464
Maximum permissible tire
pressure (definition) ....................... 464
Maximum tire load .........................456
Maximum tire load (definition) .......464
Optional equipment weight
(definition) ..................................... 464
PSI (pounds per square inch)
(definition) ..................................... 464
Replacing ....................................... 465
Service life ..................................... 443
Sidewall (definition) .......................464
Speed rating (definition) ................463
Storing ........................................... 466
Structure and characteristics
(definition) ..................................... 462
Temperature .................................. 458
TIN (Tire Identification Number)
(definition) ..................................... 465
Tire bead (definition) ......................464
Tire pressure (definition) ................464
Tire pressures (recommended) ......463
Tire size (data) ............................... 466
Tire size designation, load-bearing
capacity, speed rating .................... 459
Tire tread ....................................... 443
Tire tread (definition) .....................464
Total load limit (definition) .............465
Traction ......................................... 457
Traction (definition) .......................465
Tread wear ..................................... 457Uniform Tire Quality Grading
Standards ...................................... 457
Uniform Tire Quality Grading
Standards (definition) ....................463
Unladen weight (definition) ............464
Wear indicator (definition) .............465
Wheel rim (definition) ....................463
see Flat tire
Tonal properties
see Sound settings
Top Tether ............................................ 59
Towing Important safety guidelines ...........435
Installing the towing eye ................435
Removing the towing eye ...............436
With the rear axle raised ................436
Towing away
With both axles on the ground .......436
Tow-starting
Emergency engine starting ............437
Important safety notes ..................435
Track
Selecting (CD, DVD, MP3) .............. 208
Traffic Announcements (TA)
Switching off .................................. 124
Traffic jam function ........................... 155
Traffic jam message see Dynamic route guidance/TMC
Traffic reports
Real-time traffic report ..................161
Switching on/off ........................... 158
Transmission
see Automatic transmission
Transporting the vehicle .................. 437
Treble, adjusting (sound) .................. 125
Trim pieces (cleaning instructions) . 420
Trip computer (on-board
computer) .......................................... 334
Trip meter see Trip odometer
Trip odometer
Calling up ....................................... 334
Resetting (on-board computer) ......335
Trunk
Emergency release ..........................85
Important safety guidelines .............82
Limiting the opening angle ............. 235Index23

Locking separately ...........................85
Opening/closing (automatically
from inside) ...................................... 84
Opening/closing (automatically
from outside) ................................... 83
Trunk lid
Display message ............................ 375
Opening/closing .............................. 82
Power closing feature ......................81
Trunk lid opening height
restriction .......................................... 235
Turn signals Display message ............................ 359
Switching on/off ........................... 246
TV
Automatic picture shutoff ..............224
Picture settings .............................. 224
Type identification plate
see Vehicle identification plate
U
Unlocking Emergency unlocking .......................81
From inside the vehicle (central
unlocking button) ............................. 80
USB
see Media Interface
V
Vanity mirror (in sun visor) .............. 392
Vehicle Correct use ...................................... 29
Data acquisition ............................... 30
Display message ............................ 374
Equipment ....................................... 26
Individual settings ..........................343
Limited Warranty ............................. 30
Loading .......................................... 452
Locking (in an emergency) ...............82
Locking (SmartKey) .......................... 73
Lowering ........................................ 429
Maintenance .................................... 27
Parking for a long period ................ 285
Pulling away ................................... 269
Raising ........................................... 426
Reporting problems .........................29
Towing away .................................. 435
Transporting .................................. 437
Unlocking (in an emergency) ...........81
Unlocking (SmartKey) ......................73
Vehicle data ................................... 480
Vehicle battery
see Battery (vehicle)
Vehicle data ....................................... 480
see Technical data
Vehicle dimensions ........................... 480
Vehicle emergency locking ................ 82
Vehicle identification number see VIN
Vehicle identification plate .............. 473
Vehicle level Active Body Control (ABC) .............305
AIRMATIC ...................................... 303
Display message ............................ 368
Vehicle level (display message) ....... 367
Vehicle tool kit .................................. 424
Video see Video DVD
Video AUX
Setting the picture .........................224
Video DVD
Automatic picture shutoff ..............224
DVD menu ..................................... 228
Fast forward/rewind ...................... 226
Function restrictions ......................225
Interactive content ........................229
Notes on discs ............................... 224
Operation ....................................... 224
Operation using the on-board
computer ....................................... 337
Pause function ............................... 227
Playing conditions .......................... 225
Safety notes .................................. 224
Selecting ........................................ 226
Selecting a film/title ...................... 227
Selecting a scene/chapter ............227
Setting the audio format ................229
Setting the language ......................229
Setting the picture .........................224
Showing/hiding the control menu . 225
Showing/hiding the menu .............226
Stop function ................................. 227
Subtitles ........................................ 229
Switching to ................................... 22524Index

with your own braking. This will result in
potentially dangerous emergency braking
which will not always result in an impact being
avoided.
Tailgating increases the risk of an accident.GWARNING
DISTRONIC PLUS brakes your vehicle with a
maximum deceleration of 13 ft/s 2
(4 m/s 2
).
This is equivalent to approximately 40 % of
your vehicle's maximum possible
deceleration.
You need to brake yourself to prevent a
collision. DISTRONIC PLUS brakes the vehicle
to restore the set distance from the vehicle
ahead or the set speed.
GWARNING
If you do not receive visual or acoustic
warning signals during a critical traffic
situation, DISTRONIC PLUS has either not
recognized the collision risk, has been
deactivated or is malfunctioning.
Remember, whether or not DISTRONIC PLUS
is operating, it is ultimately always the drivers
responsibility to apply the brakes in order to
control the vehicle and avoid a collision.
Cruise control lever
:To store the current speed or a higher
speed;To store the current speed or a lower
speed=To deactivate DISTRONIC PLUS?To store the current speed or to call up
the last stored speedATo set the specified minimum distance
Switching on DISTRONIC PLUS, storing
the current speed and maintaining it
Important safety notes
GWARNING
The vehicle can be braked when DISTRONIC
PLUS is activated. For this reason, deactivate
DISTRONIC PLUS if the vehicle is to be set in
motion by other means (e.g. in a car wash or
by towing).
In order to activate DISTRONIC PLUS, the
following conditions must be fulfilled:
R the engine must be started. It may take up
to two minutes after pulling away before
DISTRONIC PLUS is operational.
R the electric parking brake must be
released.
R ESP ®
must be activated but not
intervening.
R the transmission must be in position D.
R the hood must be closed.
R the driver's door must be closed when you
shift from P to D or your seat belt must be
fastened.
R the front-passenger door must be closed.
R the vehicle must not skid.
Activating while driving
When driving at speeds below 20 mph
(30 km/h) , you can only activate DISTRONIC
PLUS if the vehicle in front has been detected
and is shown in the multifunction display. If
the vehicle in front is no longer detected and
shown, DISTRONIC PLUS is deactivated and
a warning tone sounds.
Driving systems295Driving and parkingZ

XTo re-install the insert: press insert =
into the holder until it engages.XTo close: press cover : briefly at the
front.
The cover moves back.
Cigarette lighter
GWARNING
When leaving the vehicle, always remove the
SmartKey from the ignition lock. Always take
the SmartKey with you and lock the vehicle.
Do not leave children unattended in the
vehicle, even if they are secured in a child
restraint system, or with access to an
unlocked vehicle. A child's unsupervised
access to a vehicle could result in an accident
and/or serious personal injury. The children
could:
R injure themselves on parts of the vehicle
R be seriously or fatally injured through
excessive exposure to extreme heat or cold
R injure themselves or cause an accident with
vehicle equipment that can be operated
even if the SmartKey is removed from the
ignition lock or removed from the vehicle,
such as seat adjustment, steering wheel
adjustment, or the memory function
If children open a door, they could injure other
persons or get out of the vehicle and injure
themselves or be injured by following traffic.
Do not expose the child restraint system to
direct sunlight. The child restraint system's
metal parts, for example, could become very
hot, and the child could be burned on these
parts.
GWARNING
Never touch the heating element or sides of
the lighter; they are extremely hot. Hold the
knob only.
Make sure any children traveling with you do
not injure themselves or start a fire with the
hot cigarette lighter.
XTurn the SmartKey to position 2 in the
ignition lock.XTo open: slide cover : forwards until it
engages.XPress in cigarette lighter ;.
Cigarette lighter ; will pop out
automatically when the heating element is
red-hot.XTo close: press cover : briefly at the
front.
The cover moves back.
12 V sockets
Points to observe before use
The sockets can be used for accessories, e.g.
lamps or mobile phone chargers with a
maximum current draw of 180 W (15 A).
If you use the sockets for long periods when
the engine is switched off, the battery may
discharge.
XTurn the SmartKey to position 1 in the
ignition lock.
i An emergency cut-out ensures that the
on-board voltage does not drop too low. If
the on-board voltage is too low, the power
to the sockets is automatically cut. This
ensures that there is sufficient power to
start the engine.
394FeaturesStowing and features

Socket in the glove boxXOpen the glove box (Y page 388).XLift up the cover of socket :.
Socket in the trunk
XLift up the cover of socket :.
mbrace
Important safety notes
! A license agreement must exist in order
to activate the mbrace service. Ensure that
your system is activated and ready for use,
and press the E MB Info call button to
register. If any of the steps mentioned is
not carried out, the system may not be
activated.
If you have questions about the activation,
contact one of the following telephone
assistance services:
R USA: Mercedes-Benz Customer
Assistance Center under
1-888-990-9007
R Canada: Customer Service at
1-888-923-8367
Shortly after successfully registering with the
mbrace service, a user ID and password will
be sent to you by post. You can use this
password to log in to the mbrace section
under "Owners Online" at http://
www.mbusa.com 17
.
The mbrace system is available if:
R it has been activated and is operational.
R the corresponding mobile phone network
is available for transmitting data to the
Customer Center.
R a service subscription is available.
R the starter battery is sufficiently charged.
i Determining the location of the vehicle on
a map is only possible if there is sufficient
GPS reception and the vehicle position can
be forwarded to the Customer Center.
The mbrace system
The mbrace system provides different
services, e.g.:
R automatic and manual emergency call
R Roadside Assistance call
R MB Info call
To adjust the volume during an mbrace call,
proceed as follows:
XPress the W or X button on the
multifunction steering wheel.
or
XUse the H volume controller of
COMAND ( Y page 109).17
USA only.Features395Stowing and featuresZ

You can find further information and a
description of all available features under
"Owners Online" at http://
www.mbusa.com 18
.
System self-test
After you have switched on the ignition, the
system carries out a self-diagnosis.
GWARNING
A malfunction in the system has been
detected if one of the following conditions
occurs:
R the indicator lamp in the SOS button does
not light up during the system self-
diagnosis.
R the indicator lamp in the º Roadside
Assistance button does not light up during
the system self-diagnosis.
R The indicator lamp in the E information
button does not light up during self-
diagnosis of the system.
R the indicator lamp in the SOS button,
º Roadside Assistance button or E
information button continues to be lit red
after the system self-diagnosis.
R The Tele Aid Inoperative or Tele Aid
Not Activated message appears in the
multifunction display after the system self-
test.
If a malfunction is indicated as outlined above,
the system may not operate as expected. In
the event of an emergency, assistance must
be summoned by other means.
Have the system checked at the nearest
authorized Mercedes-Benz Center or contact
the following service hotlines:
R USA: Response Center under
888-990-9007
R Canada: Customer Service at
1-888-923-8367
Emergency call
Important safety notes
! A license agreement must exist in order
to activate the mbrace service. Ensure that
your system is activated and ready for use,
and press the E MB Info call button to
register. If any of the steps mentioned is
not carried out, the system may not be
activated.
If you have questions about the activation,
contact one of the following telephone
assistance services:
R USA: Mercedes-Benz Customer
Assistance Center under
1-888-990-9007
R Canada: Customer Service at
1-888-923-8367
An emergency call is dialed automatically if
an air bag or Emergency Tensioning Device is
triggered.
i An mbrace emergency call that has been
initiated automatically cannot be
terminated by the customer.
An emergency call can also be initiated
manually.
As soon as the emergency call has been
initiated, the indicator lamp in the SOS button
flashes. The Connecting Call message
appears on the multifunction display.
The COMAND display shows the Emergency
Call Activated message. The audio output
is muted.
Once a connection has been established, the
Call Connected message appears in the
multifunction display.
The COMAND display shows the Emergency
Call Activated message.
18
USA only.396FeaturesStowing and features

All important information on the emergency
is transmitted, for example:
R current location of the vehicle (as
determined by the GPS system)
R vehicle identification number
R information on the type of emergency
i If the Emergency Call Activated
message appears in the COMAND display,
you cannot use other COMAND functions.
Shortly after the emergency call has been
initiated, a voice connection is automatically
established between the Mercedes-Benz
Customer Assistance Center and the vehicle
occupants. If the vehicle occupants respond,
the Mercedes-Benz Customer Assistance
Center attempts to get more information on
the emergency.
i If no vehicle occupant answers, an
ambulance is immediately sent to the
vehicle.GWARNING
If the indicator lamp in the SOS button is
flashing continuously and no voice
connection to the Mercedes-Benz Customer
Assistance Center was established, then the
mbrace system could not initiate an
emergency call (e.g. the relevant cellular
phone network is not available).
The message Call Failed appears in the
multifunction display for approximately
10 seconds.
Should this occur, assistance must be
summoned by other means.
i During an emergency call, the
Bluetooth ®
connection on the phone is
canceled automatically. After making the
emergency call, the connection is
automatically re-established.
Making an emergency callXTo initiate an emergency call
manually: press cover : briefly to open
it.XPress SOS button ; briefly.
The indicator lamp in SOS button ;
flashes until the emergency call is
concluded.XWait for a voice connection to the
Mercedes-Benz Customer Assistance
Center.XAfter the emergency call is ended, close
cover :.GWARNING
If you feel in any way in jeopardy when in the
vehicle (e.g. smoke or fire in the vehicle,
vehicle in a dangerous road location), please
do not wait for voice contact after you have
pressed the SOS button. Carefully leave the
vehicle and move to a safe location. The
Mercedes-Benz Customer Assistance Center
will automatically contact local emergency
officials with the vehicle's approximate
location if they receive an automatic SOS
signal and cannot make voice contact with the
vehicle occupants.
Roadside Assistance button
XOpen the stowage compartment under the
armrest ( Y page 389).Features397Stowing and featuresZ

the connection is being established. The
Connecting Call message appears in the
multifunction display. The COMAND
display shows the Information Call
Activated message. The audio output is
muted.
If a connection can be established, the Call
Connected message appears in the
multifunction display.
The COMAND display shows the
Information Call Activated message.
If a cellular phone network is available and
there is sufficient GPS reception, the mbrace
system transmits data to the Mercedes-Benz
Customer Assistance Center, for example:
R current location of the vehicle
R vehicle identification number
i The COMAND display shows that an
mbrace call is active. You can change to the
navigation menu by pressing the S
button during the call, for example.
Voice output is not available.
A voice connection is established between
the Mercedes-Benz Customer Assistance
Center and the vehicle occupants. You can
obtain information on how to operate your
vehicle's systems, on the location of the
nearest authorized Mercedes-Benz Center,
and on further products and services offered
by Mercedes-Benz USA.
Further details on the mbrace system can be
found under http://www.mbusa.com 19
.
Log in under "Owners Online".
i The mbrace system failed to initiate an
MB Info call if:
R the indicator lamp in MB Info call
button : is flashing continuously.
R no voice connection to the Mercedes-
Benz Customer Assistance Center was
established.
This may be because the corresponding
mobile phone network is not available.
The Call Failed message appears in the
multifunction display.
The COMAND display shows the Call
could not be connected! message.
Press W to confirm the message.XTo end a call: press the ~ button on the
multifunction steering wheel.
or
XPress the corresponding button for ending
a phone call on the COMAND telephone
keypad.
Call priority
When service calls are active, e.g. Roadside
Assistance or MB Info calls, an emergency
call can still be initiated. In this case, an
emergency call will take priority and override
all other active calls.
The indicator lamp of the respective button
flashes until the call is ended. An emergency
call can only be terminated by the Mercedes-
Benz Customer Assistance Center. All other
calls can be ended by pressing the ~
button on the multifunction steering wheel or
the corresponding button for ending a
telephone call on the COMAND telephone
keypad.
Downloading destinations in COMAND
i The components and operating principles
of COMAND can be found on
( Y page 108).
i You can only use the Destination
Download function if the vehicle is
equipped with a navigation system.
Destination Download gives you access to a
database with over 15 million points of
interest (POIs)/important destinations that
can be downloaded onto the navigation
system of your vehicle. If you know the
destination, you can download the address or
obtain the location of points of interest
19 USA only.Features399Stowing and featuresZ