2012 MERCEDES-BENZ C-Class SEDAN Owner's Manual

Do not switch on the SPORT handling when a
spare wheel is mounted.
ESP ®
is activated automatically when the
engine is started.
It may be best to activate SPORT handling
mode in the following situations:
R when using snow chains
R in deep snow
R on sand or gravelGWARNING
Switch off the SPORT handling mode and
switch on the ESP ®
immediately if the
aforementioned circumstances do not apply
anymore. Otherwise the SPORT handling
mode will only stabilize the vehicle to a limited
extent when it is starting to skid or a wheel is
spinning.
When SPORT handling mode is activated:
R ESP ®
only improves driving stability to a
limited degree.
R the engine's torque is restricted only to a
limited degree and the drive wheels can
spin. The spinning of the wheels results in
a cutting action, which provides better grip.
R traction control is still activated.
R ESP ®
still provides support when you brake
firmly.
If SPORT handling mode is activated and one
or more wheels start to spin, the ÷ ESP®
warning lamp in the instrument cluster
flashes. ESP ®
only stabilizes the vehicle to a
limited degree.
XTo activate: briefly press button :.
The M SPORT handling mode warning
lamp in the instrument cluster lights up.
The SPORT handling mode message
appears in the multifunction display.XTo deactivate: briefly press button :.
The M SPORT handling mode warning
lamp in the instrument cluster goes out.
Activating/deactivating ESP ®
GWARNING
The ESP
®
should not be switched off during
normal driving.
Disabling of the system will result in the
following:
R no restriction to engine torque
R loss of system-supported traction control
"ESP ®
OFF" is designed for driving on closed
tracks when the vehicle's natural oversteer
and understeer characteristics are desired
and requires a highly skilled and experienced
driver able to handle these critical driving
situations.
You could lose control of your vehicle and
cause an accident.
Please be aware of these limits when you
switch off the ESP ®
.
Do not switch off the ESP ®
when a spare
wheel is mounted.
ESP ®
is activated automatically when the
engine is started.
It may be best to deactivate ESP ®
in the
following situations:
R when using snow chains
R in deep snow
R on sand or gravel
GWARNING
Switch on ESP ®
immediately if one of the
previously stated conditions is no longer met.
Otherwise, ESP ®
cannot stabilize the vehicle
if it begins to lurch or when a wheel spins.
Driving safety systems63SafetyZ

If you deactivate ESP®
:
R ESP ®
no longer improves driving stability.
R the engine's torque is no longer limited and
the drive wheels are able to spin. The
spinning of the wheels results in a cutting
action, which provides better grip.
R traction control is still activated.
R PRE-SAFE ®
Brake is no longer available,
nor is it activated if you brake firmly and
ESP ®
intervenes.
R ESP ®
still provides support when you brake
firmly.
If ESP ®
is deactivated and one or more wheels
start to spin, the ÷ ESP®
warning lamp in
the instrument cluster does not flash. In such
situations, ESP ®
will not stabilize the vehicle.XTo deactivate: press button : until the
å ESP®
OFF warning lamp lights up in
the instrument cluster.
The ÷ OFF message appears in the
multifunction display.GWARNING
When the å ESP®
OFF warning lamp is lit,
ESP ®
is deactivated.
If the ÷ ESP®
warning lamp and the
å ESP®
OFF warning lamp remain lit,
ESP ®
is not available due to a malfunction.
When ESP ®
is deactivated or not operational,
vehicle stability in standard driving
maneuvers is reduced.
Adapt your speed and driving to the prevailing
road conditions and to the non-operating
status of the ESP ®
.
! Avoid spinning the driven wheels for an
extended period with ESP ®
deactivated.
You could otherwise damage the drivetrain.XTo activate: briefly press button :.
The å ESP®
OFF warning lamp in the
instrument cluster goes out. The ÷ON
message appears in the multifunction
display.
EBD (electronic brake force
distribution)
i Observe the "Important safety notes"
section ( Y page 59).
EBD monitors and controls the brake
pressure on the rear wheels to improve
driving stability while braking.
GWARNING
If EBD has malfunctioned, the braking system
remains available with full brake boosting
effect. However, the rear wheels can still lock,
e.g. under full braking. This could cause you
to lose control of your vehicle and cause an
accident. You should therefore adapt your
driving style to the different handling
characteristics.
XObserve the notes on warning and indicator
lamps ( Y page 242) as well as display
messages ( Y page 216).
ADAPTIVE BRAKE
ADAPTIVE BRAKE enhances braking safety
and offers increased braking comfort. In
addition to the braking function, ADAPTIVE
BRAKE also has the HOLD function
( Y page 172) and hill start assist
( Y page 140). For further information, see
Driving tips ( Y page 156).
64Driving safety systemsSafety

PRE-SAFE®
Brake
PRE-SAFE ®
Brake is only available in vehicles
with DISTRONIC PLUS.
i Observe the "Important safety notes"
section ( Y page 59).
PRE-SAFE ®
Brake can help you to minimize
the risk of a frontal collision with a vehicle
ahead or reduce the effects of such a
collision. If PRE-SAFE ®
Brake has detected a
risk of collision, you will be warned visually
and acoustically as well as by automatic
braking. PRE-SAFE ®
Brake cannot prevent a
collision without your intervention.
At speeds above approximately
20 mph (30 km/h), this function warns you
when you are rapidly approaching the vehicle
in front. An intermittent warning tone will
then sound and the · distance warning
lamp in the instrument cluster will light up.XBrake immediately in order to increase the
distance from the vehicle in front.
or
XTake evasive action provided it is safe to do
so.
If the driver and front passenger have their
seat belt fastened, PRE-SAFE ®
Brake can also
brake the vehicle automatically at speeds
from approximately 20 mph (30 km/h) to
approximately 124 mph (200 km/h).
Due to the nature of the system, particularly
complicated driving conditions may cause
unnecessary warnings or the unnecessary
intervention of PRE-SAFE ®
Brake. To stop the
braking action, you can either depress the
accelerator pedal further, activate kickdown
or release the brake pedal.
The braking action of PRE-SAFE ®
Brake is
ended automatically if:
R your speed drops below approximately
9 mph (15 km/h).
R you maneuver to avoid the obstacle.
Rthere is no longer any danger of a rear-end
collision.
R there is no longer an obstacle detected in
front of your vehicle.
i USA only: this device has been approved
by the FCC as a "Vehicular Radar System".
The radar sensor is intended for use in an
automotive radar system only. Removal,
tampering, or altering of the device will void
any warranties, and is not permitted by the
FCC. Do not tamper with, alter, or use in
any non-approved way.
Any unauthorized modification to this
device could void the user's authority to
operate the equipment.
i Canada only: this device complies with
RSS-210 of Industry Canada. Operation is
subject to the following two conditions:
1. This device may not cause interference,
and
2. this device must accept any interference
received, including interference that may
cause undesired operation of the device.
Removal, tampering, or altering of the
device will void any warranties, and is not
permitted. Do not tamper with, alter, or use
in any non-approved way.
Any unauthorized modification to this
device could void the user's authority to
operate the equipment.
With the help of the radar sensor system,
PRE-SAFE ®
Brake can detect obstacles that
are in front of your vehicle for an extended
period of time.
At speeds up to approximately 40 mph
(70 km/h), PRE-SAFE ®
Brake can also react
to stationary obstacles, for example stopped
or parked vehicles.
If you approach an obstacle and PRE-SAFE ®
Brake detects a risk of collision, the system
will initially alert you both visually and
acoustically. If you do not brake or take
evasive action, the system will warn you by
automatically braking the vehicle gently. If
the risk of collision remains and you do notDriving safety systems65SafetyZ

brake, take evasive action or accelerate
significantly, the vehicle may perform
automatic emergency braking. Automatic
emergency braking is not performed until
immediately prior to an accident that can no
longer be avoided.GWARNING
Even if PRE-SAFE ®
Brake slows the vehicle
before an imminent rear-end collision, the
system cannot avert a collision without the
intervention of the driver. There is a risk of an
accident. Brake according to the situation or
take evasive action. Delayed intervention by
the driver can lead to an accident.
GWARNING
PRE-SAFE ®
Brake cannot always detect
complex traffic situations properly.
In these cases, PRE-SAFE(R) Brake may:
R give an unnecessary warning and then
brake the vehicle
R neither give a warning nor intervene
There is a risk of an accident. Always pay
particular attention to the traffic situation and
be ready to brake, especially if PRE-SAFE(R)
Brake warns you. Terminate the intervention
in a non-critical driving situation.
In particular, the detection of obstacles can
be impaired if there is:
R dirt on the sensors or anything else
covering the sensors
R snow or heavy rain
R interference by other radar sources
R the possibility of strong radar reflections,
for example in parking garages
R a narrow vehicle traveling in front, e.g. a
motorbike
R a vehicle traveling in front on a different line
GWARNING
PRE-SAFE ®
Brake does not react:
R to people or animals
R to oncoming vehicles
R
to crossing traffic
R in curves
As a result, PRE-SAFE ®
Brake cannot
intervene in critical situations. There is a risk
of an accident. Always pay careful attention
to the traffic situation and be ready to brake.
In order to maintain the appropriate distance
to the vehicle in front and thus prevent a
collision, you must apply the brakes yourself.XTo activate/deactivate: activate or
deactivate PRE-SAFE ®
Brake in the on-
board computer ( Y page 205).
The Ä symbol appears in the
multifunction display as long as the HOLD
function is not activated ( Y page 172).
On vehicles with Parking Guidance, the
Ä symbol is displayed when
transmission position P is selected or if you
drive faster than 22 mph (35 km/h).
For PRE-SAFE ®
Brake to assist you when
driving, the radar sensor system must be
switched on ( Y page 208) and operational.
Following damage to the front end of the
vehicle, have the configuration and operation
of the radar sensors checked at a qualified
specialist workshop. This also applies to
collisions at low speeds where there is no
visible damage to the front of the vehicle.
Theft deterrent locking systems
Immobilizer
The immobilizer prevents your vehicle from
being started without the correct SmartKey.
When leaving the vehicle, always take the
SmartKey with you and lock the vehicle. The
engine can be started by anyone with a valid
SmartKey that is left inside the vehicle.
XTo activate with the SmartKey: remove
the SmartKey from the ignition lock.XTo activate with KEYLESS-GO: switch the
ignition off and open the driver's door.XTo deactivate: switch on the ignition.66Theft deterrent locking systemsSafety

iThe immobilizer is always deactivated
when you start the engine.
In the event that the engine cannot be
started when the starter battery is fully
charged, the immobilizer may be faulty.
Contact an authorized Mercedes-Benz
Center or call 1-800-FOR-MERCedes (in
USA) or 1-800-387-0100 (in Canada).
ATA (Anti-Theft Alarm system)
A visual and audible alarm is triggered if the
alarm system is armed and you open:
R a door
R the vehicle with the mechanical key
R the trunk lid
R the hood
The alarm is not switched off, even if you
close the open door that has triggered it, for
example.
i If the alarm stays on for more than 30
seconds, the emergency call system
mbrace (USA only) or TELE AID (Canada
only) initiates a call to the Customer
Assistance Center automatically. The
emergency call system initiates the call
provided that:
R you have subscribed to the mbrace/
TELE AID service.
R the mbrace/TELE AID service has been
activated properly.
R the required mobile phone, power supply
and GPS are available.
XTo arm: lock the vehicle with the SmartKey
or KEYLESS-GO.
Indicator lamp : flashes. The alarm
system is armed after approximately 15
seconds.XTo deactivate: unlock the vehicle with the
SmartKey or KEYLESS-GO.XTo stop the alarm using the SmartKey:
insert the SmartKey into the ignition lock.
The alarm is switched off.
or
XPress the % or & button on the
SmartKey.
The alarm is switched off.XTo stop the alarm using KEYLESS-GO:
grasp the outside door handle. The
SmartKey must be outside the vehicle.
The alarm is switched off.
or
XPress the Start/Stop button on the
dashboard. The SmartKey must be inside
the vehicle.
The alarm is switched off.Theft deterrent locking systems67SafetyZ

68

Useful information ..............................70
SmartKey ............................................. 70
Doors .................................................... 77
Trunk .................................................... 80
Side windows ...................................... 83
Sliding sunroof .................................... 8669Opening/closing

Useful information
i This Operator's Manual describes all
models and all standard and optional
equipment of your vehicle available at the
time of publication of the Operator's
Manual. Country-specific differences are
possible. Please note that your vehicle may
not be equipped with all features
described. This also applies to safety-
related systems and functions.
i Please read the information on qualified
specialist workshops ( Y page 24).
SmartKey
Important safety notes
GWARNING
When leaving the vehicle, always remove the
SmartKey from the ignition lock. Always take
the SmartKey with you and lock the vehicle.
Do not leave children unsupervised in the
vehicle, even if they are secured in a child
restraint system, and do not give them access
to an unlocked vehicle. A child's unsupervised
access to a vehicle could result in an accident
and/or serious personal injury. They could:
R injure themselves on vehicle parts
R be seriously or fatally injured by extreme
heat or cold
R injure themselves or have an accident with
vehicle equipment that may still be in
operation even after the SmartKey has
been removed from the ignition, such as the
seat adjustment, steering wheel
adjustment or memory function.
If children open a door, they could cause
severe or even fatal injury to other persons; if
they get out of the vehicle, they could injure
themselves when doing so or be seriously or
even fatally injured by any passing traffic.
Do not expose the child restraint system to
direct sunlight. The child restraint system's
metal parts, for example, could become very
hot, and a child could be burned on these
parts.GWARNING
If a key ring is too heavy or too large, the
weight acting on the SmartKey could cause it
to turn in the ignition lock or catch on the
steering wheel. This could cause the engine
to be switched off suddenly. You could lose
control of the vehicle and cause an accident.
Do not attach any heavy or large key rings to
the SmartKey that is inserted in the ignition.
General notes
If you cannot lock or unlock the vehicle with
the SmartKey, either the battery in the
SmartKey is discharged, the SmartKey is
faulty or the starter battery is discharged.
XCheck the battery in the SmartKey and
replace it if necessary ( Y page 74).XUnlock the driver's door using the
mechanical key ( Y page 79).XLock the vehicle using the mechanical key
( Y page 79).XHave the starter battery and the battery
contacts checked at a qualified specialist
workshop.
If the SmartKey is faulty, contact Roadside
Assistance or a qualified specialist workshop.
SmartKey functions
General notes
i USA only:
This device complies with Part 15 of the
FCC Rules. Operation is subject to the
following two conditions:
1. This device may not cause harmful
interference, and
2. this device must accept any interference
received, including interference that may
cause undesired operation.
70SmartKeyOpening/closing