2012 MERCEDES-BENZ C-Class SEDAN fuel

Problems with the engineProblemPossible causes/consequences and M SolutionsThe engine does not
start. The starter motor
can be heard.R There is a malfunction in the engine electronics.
R There is a malfunction in the fuel supply.XBefore attempting to start the engine again, turn the SmartKey
in the ignition back to position 0 or press the Start/Stop button
repeatedly until all indicator lamps in the instrument cluster go
out.XTry to start the engine again ( Y page 138). Avoid excessively
long and frequent attempts to start the engine as these will drain
the battery.
If the engine does not start after several attempts:
XConsult a qualified specialist workshop, e.g. an authorized
Mercedes-Benz Center.The engine does not
start. You cannot hear
the starter motor.The on-board voltage is too low because the battery is too weak
or discharged.XJump-start the vehicle ( Y page 301).
If the engine does not start despite attempts to jump-start it:
XConsult a qualified specialist workshop, e.g. an authorized
Mercedes-Benz Center.The starter motor was exposed to a thermal load that was too high.XAllow the starter motor to cool down for approximately two
minutes.XTry to start the engine again.
If the engine still does not start:
XConsult a qualified specialist workshop, e.g. an authorized
Mercedes-Benz Center.Driving141Driving and parkingZ

ProblemPossible causes/consequences and M SolutionsThe engine is not
running smoothly and
is misfiring.There is a malfunction in the engine electronics or a mechanical
component of the engine management system.XOnly depress the accelerator pedal slightly.XHave the cause rectified immediately at a qualified specialist
workshop, e.g. an authorized Mercedes-Benz Center.
Otherwise, non-combusted fuel may get into the catalytic
converter and damage it.The coolant
temperature gauge
shows a value above
248 ‡ (120 †).The coolant level is too low. The coolant is too hot and the engine
is no longer being cooled sufficiently.XStop as soon as possible and allow the engine and the coolant
to cool down.XCheck the coolant level ( Y page 280). Observe the warning
notes as you do so and add coolant if necessary.Automatic transmission
Important safety notes
GWARNING
It is dangerous to shift the automatic
transmission out of parking position P or
neutral position N if the engine speed is
higher than idle speed. If your foot is not firmly
on the brake pedal, the vehicle could
accelerate quickly forward or in reverse. You
could lose control of the vehicle and hit
someone or something. Only shift into gear
when the engine is idling normally and when
your right foot is firmly on the brake pedal.
GWARNING
Keep in mind that turning off the engine alone
only will shift the automatic transmission into
neutral position N automatically.
Always shift the automatic transmission into
park position P before turning off the engine.
Otherwise the vehicle could roll away which
could result in an accident and/or serious
personal injury.
Selector lever
Overview of transmission positions
Example: selector lever
PPark position with selector lever lockRReverse gearNNeutralDDrive142Automatic transmissionDriving and parking

Automatic drive program
Drive program E (drive program C on AMG
vehicles) is characterized by the following:
R comfort-oriented engine and automatic
transmission settings
R optimal fuel consumption resulting from
the automatic transmission shifting up
sooner
R the vehicle pulling away more gently in
forward and reverse gears, unless the
accelerator pedal is depressed fully
R increased sensitivity. This improves driving
stability on slippery road surfaces, for
example
R the automatic transmission shifting up
sooner. This results in the vehicle being
driven at lower engine speeds and the
wheels being less likely to spin
Drive program S (drive programs S and S+ on
AMG vehicles) is characterized by the
following:
R sporty engine and automatic transmission
settings
R the vehicle pulling away in first gear
R the automatic transmission shifting up
later
R the fuel consumption possibly being higher
as a result of the later automatic
transmission shift points
Shift ranges
Introduction
When the automatic transmission is in
position D, it is possible to restrict or
derestrict the shift range ( Y page 146).
The shift range selected is shown in the
multifunction display. The automatic
transmission shifts only as far as the selected
gear.
Shift range=You can use the engine's braking
effect.5To use the braking effect of the
engine on downhill gradients and
for driving:
R on steep mountain roads
R in mountainous terrain
R in arduous conditions4To use the braking effect of the
engine on extremely steep downhill
gradients and on long downhill
stretches
Restricting the shift range
XPress the selector lever to the left towards
D– .
or
XPull the left-hand steering wheel paddle
shifter.
The automatic transmission shifts down
one gear and restricts the shift range to the
relevant gear.
i If the engine exceeds the maximum
engine speed when shifting down, the
automatic transmission protects against
engine damage by not shifting down.
i If the maximum engine speed for the shift
range is reached and you continue to
accelerate, the automatic transmission
shifts up in order to prevent the engine
from overrevving, even if the shift range is
restricted.
Derestricting the shift range
XBriefly press the selector lever to the right
towards D+.
or
XPull the right-hand steering wheel paddle
shifter.
The shift range is derestricted.146Automatic transmissionDriving and parking

Clearing the shift range restrictionXPress and hold the selector lever towards
D+ until D is shown once more in the
multifunction display.
or
XPull and hold the right-hand steering wheel
paddle shifter until D is shown again in the
multifunction display.
The automatic transmission shifts from the
current shift range directly to D.
Selecting the ideal shift range
XPress the selector lever to the left towards
D– and hold it in position.
or
XPull the left-hand steering wheel paddle
shifter and hold it in position.
The automatic transmission shifts to the
gear which allows optimum acceleration
and deceleration. To do this, the automatic
transmission shifts down one or more
gears.
Manual drive program
Switching on the manual drive program
The manual drive program is only available for
vehicles with the dynamic handling package
and for AMG vehicles.
Manual drive program M is different from
drive program S (in AMG vehicles, drive
programs S and S+) with regard to
spontaneity, responsiveness and
smoothness of gear changes.
Manual drive program M can be selected
using the drive program selector or the
program selector button. You can change
gears using the steering wheel paddle shifters
or the selector lever in manual drive program
M if the transmission is in position D.
XPress the program selector button
( Y page 144) repeatedly until M appears in
the multifunction display.XAMG vehicles: turn the drive program
selector (Y page 145) until M appears in the
multifunction display.
The indicator M on the drive program
selector lights up in red.
Upshifting
i Vehicles with the dynamic handling
package : if the maximum engine speed for
the shift range is reached and you continue
to accelerate, the automatic transmission
shifts up, except when manual drive
program M is selected.
XBriefly press the selector lever to the right
towards D+.
or
XPull the right-hand steering wheel paddle
shifter ( Y page 145).
The automatic transmission shifts up to the
next gear.
Vehicles with AMG engines
! In manual drive program M, the automatic
transmission does not shift up
automatically even when the engine
limiting speed for the current gear is
reached. When the engine limiting speed is
reached, the fuel supply is cut to prevent
the engine from overrevving. Always make
sure that the engine speed does not reach
the red area of the tachometer. There is
otherwise a risk of engine damage.
Before the engine speed reaches the red area,
an upshift indicator appears in the
multifunction display.
:Gear indicator;Upshift indicatorAutomatic transmission147Driving and parkingZ

an authorized Mercedes-Benz Center for
this purpose.
! If the parking brake is being tested on a
brake dynamometer, the ignition must be
switched off (SmartKey or Start/Stop
button in position 0 or 1), as ESP ®
will
otherwise automatically intervene. The
brake system could otherwise be damaged.
Refueling
Important safety notes
GWARNING
Gasoline is highly flammable and poisonous.
It burns violently and can cause serious
personal injury.
Never allow sparks, flames or smoking
materials near gasoline.
Turn off the engine before refueling.
Whenever you are around gasoline, avoid
inhaling fumes and any skin or clothing
contact.
Direct skin contact with fuels and the
inhalation of fuel vapors are damaging to your
health.
GWARNING
Overfilling of the fuel tank may create
pressure in the system which could cause a
gas discharge. This could cause the gasoline
to spray back out when removing the fuel
pump nozzle, which could cause personal
injury.
GWARNING
C 300 and C 300 Sport with automatic
transmission:
Flexible fuel vehicle (with Ethanol up to
E85! sticker on the fuel filler flap):
Ethanol fuel (E85) and its vapors are highly
flammable, poisonous and fast burning.
Ethanol fuel can cause serious injury if ignited,
or if you come into contact with it or inhale its
vapors. Avoid inhaling ethanol vapors. Avoid
skin contact with ethanol. Extinguish any
naked flames before refueling. Never allow
sparks or smoking materials near ethanol.
! Do not use diesel to refuel vehicles with a
gasoline engine. Even small amounts of the
wrong fuel result in damage to the fuel
system and engine.
! Do not switch on the ignition if you
accidentally refuel with the wrong fuel.
Otherwise, the fuel will enter the fuel lines.
Notify a qualified specialist workshop and
have the fuel tank and fuel lines drained
completely.
Gasoline
Fuel grade
! You should only refuel with premium-
grade unleaded gasoline, as this avoids
damaging the catalytic converter.
Flexible fuel vehicles, identifiable from the
label inside the fuel filler flap, can be
refueled with E85. For further information
on flexible fuel, see "Fuel".
If engine running problems are apparent,
have the cause checked immediately and
repaired. Excess unburned fuel can
otherwise enter the catalytic converter,
leading to overheating and possibly
causing a fire.
! Use a filter when refueling from a fuel can.
Otherwise, the fuel lines and/or injection
system could be blocked by particles from
the fuel can.
i Only refuel with premium-grade unleaded
gasoline with a specified minimum octane
number of 91 (average value of 96 RON/
86 MON).
You will usually find information about the
fuel grade on the pump. If you cannot find
the label on the pump, ask the staff for
assistance.
150RefuelingDriving and parking

C 300 and C 300 Sport with automatic
transmission: you can tell a flexible fuel
vehicle by the label inside the fuel filler flap.
You can find more information under "Fuel"
( Y page 347), or by contacting an
authorized Mercedes-Benz Service Center
or visiting http://www.mbusa.com (USA
only).
Refueling
Fuel filler flap
The fuel filler flap is unlocked or locked
automatically when you open or close the
vehicle with the SmartKey or using KEYLESS-
GO.
The position of the fuel filler cap is displayed
in the instrument cluster 8. The arrow
next to the filling pump indicates the side of
the vehicle.
:To open the fuel filler flap;To insert the fuel filler cap=Tire pressure table?Fuel type
Opening
XSwitch off the engine.XRemove the SmartKey from the ignition
lock.
KEYLESS-GO: open the driver’s door. This
switches the ignition to position 0, which
corresponds to having removed theSmartKey. The driver’s door can be closed
again.XPress the fuel filler flap in the direction of
arrow :.
The fuel filler flap opens slightly.XOpen the fuel filler flap.XTurn the fuel filler cap counter-clockwise
and remove it.XInsert the fuel filler cap into the holder
bracket on the inside of filler flap ;.XCompletely insert the pump nozzle into the
filler neck and refuel.XOnly fill the tank until the pump nozzle
switches off.
! Overfilling the fuel tank could damage the
fuel system.
Closing
XReplace the fuel filler cap and turn it
clockwise. The fuel filler cap audibly
engages.XClose the fuel filler flap.
i If you drive with the fuel filler cap open,
reserve fuel warning lamp 8 flashes. In
addition, the ; Check Engine warning
lamp may light up. A message appears in
the multifunction display ( Y page 228).
For further information on warning and
indicator lamps in the instrument cluster,
see ( Y page 246).
i Close the fuel filler flap before locking the
vehicle. A locking pin otherwise prevents
the fuel filler flap from closing after the
vehicle has been locked.
Fuel filler flap emergency release
GWARNING
Avoid contact with the vehicle walls as they
may contain sharp edges. Otherwise, you
could injure yourself while releasing the fuel
filler flap.
Refueling151Driving and parkingZ

The emergency release is located in the trunk
behind the side trim on the right-hand side,
when viewed in the direction of travel.XOpen the trunk lid.XOpen the right-hand side trim panel
( Y page 306).XPull emergency release : in the direction
of the arrow.
The fuel filler flap is unlocked.XOpen the fuel filler flap.152RefuelingDriving and parking

Problems with fuel and the fuel tankProblemPossible causes/consequences and M SolutionsFuel is leaking from the
vehicle.GRisk of explosion or fire
The fuel line or the fuel tank is defective.
XTurn the SmartKey to position 0(Y page 137) in the ignition lock
immediately and remove it.XDo not restart the engine under any circumstances.XConsult a qualified specialist workshop.The fuel filler flap
cannot be opened.The fuel filler flap is not unlocked.
or
The SmartKey battery is discharged.XUnlock the vehicle using the mechanical key ( Y page 73).XOpen the trunk lid.XManually unlock the fuel filler flap using the emergency release
( Y page 151).The fuel filler flap is unlocked, but the opening mechanism is
jammed.XConsult a qualified specialist workshop.Parking
Important safety notes
GWARNING
Do not park this vehicle in areas where
combustible materials can come into contact
with the hot exhaust system. Do not park the
vehicle on dry grassland or harvested grain
fields. Combustible materials, such as grass,
hay or leaves could be ignited by the hot
exhaust system and cause a vehicle fire.
Unintended vehicle movement can cause
serious personal injury or damage to the
vehicle or the vehicle drivetrain. To reduce
such risks, always do the following before
turning off the engine and leaving the vehicle:
R keep your right foot on the brake pedal.
R engage the parking brake.
R shift the automatic transmission to park
position P.
R
slowly release the brake pedal.
R when parked on an incline, always turn the
front wheels towards the road curb.
R turn the SmartKey in the ignition lock to
position 0 and remove the SmartKey from
the ignition lock, or press the KEYLESS-GO
Start/Stop button.
R take the SmartKey with you and lock the
vehicle when leaving.
Switching off the engine
Important safety notes
GWARNING
Do not turn off the engine before the vehicle
has come to a complete stop. With the engine
not running, there is no power assistance for
the brake and steering systems. In this case,
it is important to keep in mind that a
Parking153Driving and parkingZ