2012 MERCEDES-BENZ C-Class SEDAN Time

Stowage well beneath the trunk
floor .................................................... 258
Summer opening see Convenience opening feature
Summer tires ..................................... 312
Sun visor ............................................ 260
Supplemental Restraint System see SRS (Supplemental Restraint
System)
Surround lighting (on-board
computer) .......................................... 207
Switching air-recirculation mode
on/off ................................................. 130
Switching off the alarm (ATA) ............ 67
T
Tachometer ........................................ 195
Tail lamps Display message ............................ 223
Tank
see Fuel tank
Tank content
Fuel gauge ....................................... 29
Technical data
Notes ............................................. 342
Tires/wheels ................................. 335
Vehicle data ................................... 351
TELEAID
Call priority .................................... 268
Display message ............................ 218
Downloading destinations
(COMAND) ..................................... 269
Emergency call .............................. 266
Important safety notes ..................264
Locating a stolen vehicle ...............270
MB info call button ........................268
Remote vehicle locking ..................270
Roadside Assistance button ..........267
Search & Send ............................... 269
Self-test ......................................... 265
System .......................................... 265
Vehicle remote unlocking ..............269
Telephone
Accepting a call ............................. 203
Display message ............................ 237
Menu (on-board computer) ............202
Number from the phone book ........ 203
Redialing ........................................ 203
Rejecting/ending a call .................203
Temperature
Coolant .......................................... 194
Coolant (on-board computer) ......... 210
Engine oil (on-board computer) ...... 210
Outside temperature ...................... 195
Setting (climate control) ................128
Theft deterrent systems
ATA (Anti-Theft Alarm system) .........67
Immobilizer ...................................... 66
Through-loading feature ................... 256
Tilt/sliding sunroof see Sliding sunroof
Timing (RACETIMER) ......................... 211
Tiredness assistant see ATTENTION ASSIST
Tire pressure
Calling up (on-board computer) .....319
Checking manually ........................317
Display message ............................ 233
Maximum ....................................... 316
Notes ............................................. 315
Pressure loss warning ....................317
Recommended ............................... 313
Tire pressure monitoring system
Function/notes ............................. 319
Restarting ...................................... 321
Warning lamp ................................. 250
Tires
Aspect ratio (definition) .................333
Average weight of the vehicle
occupants (definition) ....................331
Bar (definition) ............................... 331
Characteristics .............................. 331
Checking ........................................ 311
Definition of terms .........................331
Direction of rotation ......................334
Display message ............................ 233
Distribution of the vehicle
occupants (definition) ....................334
DOT, Tire Identification Number
(TIN) ............................................... 330
DOT (Department of
Transportation) (definition) ............331
GAWR (Gross Axle Weight Rating)
(definition) ..................................... 332Index17

Product information
Mercedes-Benz recommends that you use
genuine Mercedes-Benz parts, conversion
parts and accessories that have been
approved for the type of vehicle.
Mercedes-Benz tests genuine parts as well as
conversion parts and accessories which have
been specifically approved for your vehicle for
their reliability, safety and suitability. Despite
ongoing market research, Mercedes-Benz is
unable to assess other parts. Therefore,
Mercedes-Benz accepts no responsibility for
the use of such parts in Mercedes-Benz
vehicles, even if they have been
independently or officially approved. The use
of non-approved parts could affect your
vehicle's operating safety. Mercedes-Benz
therefore recommends that you use genuine
Mercedes-Benz parts, conversion parts and
accessories that have been approved for the
type of vehicle. Genuine Mercedes-Benz
parts, approved conversion parts and
accessories are available from any authorized
Mercedes-Benz Center. Here, you will receive
advice about permissible technical
modifications, and the parts will be
professionally installed.
Operator's Manual
Notes on the Operator's Manual
This Operator's Manual contains a great deal
of helpful information. We urge you to read it
carefully and familiarize yourself with the
vehicle before driving.
For your own safety and longer service life of
the vehicle, we urge you to follow the
instructions and warnings contained in this
Operator's Manual. Ignoring them could
result in damage to the vehicle or personal
injury to you or others. Vehicle damage
caused by failure to follow instructions is not
covered by the Mercedes-Benz Limited
Warranty.
Vehicle equipment
This Operator's Manual describes all models
and all standard and optional equipment of
your vehicle available at the time of
publication of the Operator's Manual.
Country-specific differences are possible.
Please note that your vehicle may not be
equipped with all features described. This
also applies to safety-related systems and
functions. The equipment in your vehicle may
therefore differ from that shown in the
descriptions and illustrations. All the systems
found in your vehicle are listed in the original
purchase agreement of your vehicle. Should
you have any questions concerning
equipment and operation, please consult an
authorized Mercedes-Benz Center.
The Operating Instructions and the
Maintenance Booklet are important
documents and should be kept in the vehicle.
Service and vehicle operation
Service and literature
Your vehicle is covered under the terms of the
warranties printed in the Service and
Warranty Information booklet. Your
authorized Mercedes-Benz Center will
exchange or repair any defective parts
originally installed in the vehicle in
accordance with the terms of the following
warranties:
R New Vehicle Limited Warranty
R Emission Systems Warranty
R Emission Performance Warranty
R California, Connecticut, Maine,
Massachusetts, New York, Pennsylvania,
Rhode Island and Vermont Emission
Control Systems Warranty
R State Warranty Enforcement Laws (Lemon
Laws)
Introduction21

Information for customers in
California
Under California law you may be entitled to a
replacement of your vehicle or a refund of the
purchase price or lease price, if after a
reasonable number of repair attempts
Mercedes-Benz USA, LLC and/or its
authorized repair or service facilities fail to fix
one or more substantial defects or
malfunctions in the vehicle that are covered
by its express warranty. During the period of
18 months from original delivery of the
vehicle or the accumulation of 18 000 miles
(approximately 29 000 km) on the odometer
of the vehicle, whichever occurs first, a
reasonable number of repair attempts is
presumed for a retail buyer or lessee if one or
more of the following occurs:(1)the same substantial defect or
malfunction results in a condition that is
likely to cause death or serious bodily
injury if the vehicle is driven, that defect
or malfunction has been subject to repair
two or more times, and you have directly
notified Mercedes-Benz USA, LLC in
writing of the need for its repair.(2)the same substantial defect or
malfunction of a less serious nature than
category (1) has been subject to repair
four or more times and you have directly
notified Mercedes-Benz in writing of the
need for its repair.(3)the vehicle is out of service by reason of
repair of the same or different substantial
defects or malfunctions for a cumulative
total of more than 30 calendar days.
Please send your written notice to:
Mercedes-Benz USA, LLC
Customer Assistance Center
One Mercedes Drive
Montvale, NJ 07645-0350
Maintenance
The Service and Warranty Booklet describes
all the necessary maintenance work which
should be done at regular intervals.
Always have the Service and Warranty
Booklet with you when you bring the vehicle
to an authorized Mercedes-Benz Center. The
service advisor will record every service for
you in the Service and Warranty Booklet.
Roadside Assistance
The Mercedes-Benz Roadside Assistance
Program offers technical help in the event of
a breakdown. Calls to the toll-free Roadside
Assistance Hotline are answered by our
agents 24 hours a day, 365 days a year.
1-800-FOR-MERCedes(1-800-367-6372)
(USA)
1-800-387-0100 (Canada)
For additional information, refer to the
Mercedes-Benz Roadside Assistance
Program brochure (USA) or the "Roadside
Assistance" section in the Service and
Warranty booklet (Canada). You will find both
in your vehicle literature portfolio.
Change of address or change of
ownership
In the event of a change of address, please
send us the "Change of Address Notice"
found in the Service and Warranty
Information Booklet, or simply call the
Mercedes-Benz Customer Assistance Center
(in the USA) at the hotline number
1-800-FOR-MERCedes(1-800-367-6372) or
Customer Service Center (in Canada) at
1-800-387-0100. This will assist us in
contacting you in a timely manner should the
need arise.
If you sell your Mercedes, please leave the
entire literature in the vehicle so that it is
available to the next owner.
22Introduction

Useful information
i This Operator's Manual describes all
models and all standard and optional
equipment of your vehicle available at the
time of publication of the Operator's
Manual. Country-specific differences are
possible. Please note that your vehicle may
not be equipped with all features
described. This also applies to safety-
related systems and functions.
i Please read the information on qualified
specialist workshops ( Y page 24).
Occupant safety
Overview of occupant safety
In this section, you will learn the most
important facts about the restraint system
components of the vehicle.
The restraint system consists of:
R seat belts
R child restraint systems
R LATCH-type (ISOFIX) child seat anchors
Additional protection is provided by:
R SRS (Supplemental Restraint System)
R NECK-PRO head restraints/NECK-PRO
luxury head restraints
R Air bag system components with:
- PASSENGER AIR BAG OFF indicator lamp
- front-passenger seat with Occupant
Classification System (OCS)
The different air bag systems work
independently of each other. The protective
functions of the system work in conjunction
with each other. Not all air bags are deployed
in an accident.
GWARNING
Modifications to or work improperly
conducted on restraint system components
or their wiring, as well as tampering with
interconnected electronic systems, can lead
to the restraint systems no longer functioning
as intended.
Air bags or Emergency Tensioning Devices
(ETDs), for example, could deploy
inadvertently or fail to deploy in accidents
although the deceleration threshold for air
bag deployment is exceeded. Therefore,
never modify the restraint systems. Do not
tamper with electronic components or their
software.
i See "Children in the vehicle"
( Y page 53) for more information on
infants and children traveling with you in
the vehicle and restraints for infants and
children.
SRS (Supplemental Restraint System)
Introduction
SRS consists of:
R the 6 SRS warning lamp
R air bags
R air bag control unit (with crash sensors)
R Emergency Tensioning Devices
R belt force limiters
SRS reduces the risk of occupants coming
into contact with the vehicle's interior in the
event of an accident. It can also reduce the
effect of the forces to which occupants are
subjected during an accident.
SRS warning lamp
SRS functions are checked regularly when
you switch on the ignition and when the
engine is running. Therefore, malfunctions
can be detected in good time.
The 6 SRS warning lamp in the instrument
cluster lights up when the ignition is switched
on. It goes out no later than a few seconds
after the engine is started.
The SRS components are in operational
readiness when the 6 SRS warning lamp
is not lit while the engine is running .
36Occupant safetySafety

GWARNING
The SRS self-check has detected a
malfunction if the 6 SRS warning lamp:
R does not come on at all
R fails to go out approximately 4 seconds
after the engine was started
R comes on after the engine was started or
while driving
For your safety, Mercedes-Benz strongly
recommends that you have the system
checked as soon as possible at an authorized
Mercedes-Benz Center. Otherwise the SRS
may not be activated when it is needed in an
accident, which could result in serious or fatal
injury. The SRS might also deploy
unexpectedly and unnecessarily which could
also result in injury.
In addition, improper work on the SRS creates
a risk of rendering the SRS inoperative or
causing unintended air bag deployment. Work
on the SRS must therefore only be performed
by qualified technicians. Contact an
authorized Mercedes-Benz Center.
If it is necessary to modify an air bag system
to accommodate a person with disabilities,
contact an authorized Mercedes-Benz Center
for details. USA only: Call our Customer
Assistance Center at 1-800-FOR-MERCedes
(1-800-367-6372) for details.
Safety guidelines for seat belts,
Emergency Tensioning Devices (ETDs)
and air bags
GWARNING
R Damaged seat belts or seat belts that have
been subjected to stress in an accident
must be replaced. Their anchoring points
must also be checked. Only use seat belts
installed or supplied by an authorized
Mercedes-Benz Center.
R Air bags and pyrotechnic Emergency
Tensioning Devices (ETDs) contain
perchlorate material, which may require
special handling and regard for the
environment. Check your national disposal
guidelines. California residents, see
www.dtsc.ca.gov/HazardousWaste/
Perchlorate/index.cfm .
R Air bags and ETDs are designed to function
on a one-time-only basis. An air bag or ETD
that has deployed must be replaced.
R Do not pass seat belts over sharp edges.
They could tear.
R Do not make any modification that could
change the effectiveness of the seat belts.
R Do not bleach or dye seat belts as this may
severely weaken them. In a crash they may
not be able to provide adequate protection.
R No modifications of any kind may be made
to any components or wiring of the SRS.
R Do not change or remove any component
or part of the SRS.
R Do not install additional trim material, seat
covers, badges, etc. over the steering
wheel hub, front-passenger front air bag
cover, outer sides of the seat backrests,
door trim panels, or door frame trims.
R Do not install additional electrical/
electronic equipment on or near SRS
components and wiring.
R Keep area between air bags and occupants
free of objects (e.g. packages, purses,
umbrellas, etc.).
R Do not hang items such as coat hangers
from the coat hooks or handles over the
door. These items may be thrown around in
the vehicle and cause head and other
injuries when the window curtain air bag is
deployed.
R Air bag system components will be hot after
an air bag has inflated. Do not touch them.
R Never place your feet on the instrument
panel, dashboard, or on the seat. Always
keep both feet on the floor in front of the
seat.
R Improper repair work on the SRS creates a
risk of rendering the SRS inoperative or
causing unintended air bag deployment.
Work on the SRS must therefore only beOccupant safety37SafetyZ

In the same crash, the possibility of injury or
death is lessened if you are properly wearing
your seat belt. The air bags can only protect
as intended if the occupants are properly
wearing their seat belts.GWARNING
Never ride in a moving vehicle with the seat
backrest in an excessively reclined position as
this can be dangerous. You could slide under
the seat belt in a collision. If you slide under
it, the seat belt would apply force at the
abdomen or neck. That could cause serious
or even fatal injuries. The seat backrest and
seat belt provide the best restraint when the
wearer is in a position that is as upright as
possible and the seat belt is properly
positioned on the body.
GWARNING
Never let more people ride in the vehicle than
there are seat belts available. Make sure
everyone riding in the vehicle is correctly
restrained with a separate seat belt. Never
use a seat belt for more than one person at a
time.
GWARNING
Damaged seat belts or seat belts that have
been subjected to stress in an accident must
be replaced and their anchoring points must
also be checked.
Only use seat belts which have been approved
by Mercedes-Benz.
Do not make any modifications to the seat
belts. This can lead to unintended activation
of the ETDs or to their failure to activate when
necessary.
Do not bleach or dye seat belts as this may
severely weaken them. In a crash they may
not be able to provide adequate protection.
Have all work carried out only by qualified
technicians. Contact an authorized
Mercedes-Benz Center.
Correct use of the seat beltsGWARNING
USE SEAT BELTS PROPERLY
R Seat belts can only work when used
properly. Never wear seat belts in any other
way than as described in this section, as
that could result in serious injuries in the
event of an accident.
R Each occupant should wear their seat belt
at all times, because seat belts help reduce
the likelihood of and potential severity of
injuries in accidents, including rollovers.
The integrated restraint system includes
SRS (driver front air bag, driver's side knee
bag, front-passenger front air bag, side
impact air bags, pelvis air bags, window
curtain air bags for the side windows),
Emergency Tensioning Devices, seat belt
force limiters, and front seat knee bolsters.
The system is designed to enhance the
protection offered to properly belted
occupants in certain frontal (front air bags,
driver's side knee bag, and ETDs) and side
(side impact air bags, pelvis air bags,
window curtain air bags, and ETDs) impacts
which exceed preset deployment
thresholds.
R Never wear the shoulder belt under your
arm, across your neck or off your shoulder.
In a frontal crash, your body would move
too far forward. That would increase the
chance of head and neck injuries. The seat
belt would also apply too much force to the
ribs or abdomen, which could severely
injure internal organs such as your liver or
spleen.
Adjust the seat belt so that the shoulder
section is located as close as possible to
the middle of the shoulder. It should not
touch the neck. Never pass the shoulder
portion of the seat belt under your arm.
R Position the lap belt as low as possible on
your hips and not across the abdomen. If
the lap belt is positioned across your
Occupant safety49SafetyZ

abdomen, it could cause serious injuries in
a crash.
R Never wear seat belts over rigid or
breakable objects in or on your clothing,
such as eyeglasses, pens, keys etc., as
these might cause injuries.
R Make sure the seat belt is always fitted
snugly. Take special care of this when
wearing loose clothing.
R Never use a seat belt for more than one
person at a time. Do not fasten a seat belt
around a person and another person or
other objects at the same time.
R Seat belts should not be worn twisted. In a
crash, you would not have the full width of
the seat belt to distribute impact forces.
The twisted seat belt against your body
could cause injuries.
R Pregnant women should also always use a
lap-shoulder belt. The lap belt portion
should be positioned as low as possible on
the hips to avoid any possible pressure on
the abdomen.
R Place the seat backrest in a position that is
as upright as possible.
R Check your seat belt during travel to make
sure it is properly positioned.
R Never place your feet on the instrument
panel, dashboard, or on the seat. Always
keep both feet on the floor in front of the
seat.
R When using a seat belt to secure infant
restraints, toddler restraints, or children in
booster seats, always follow the child seat
manufacturer's instructions.GWARNING
Do not pass seat belts over sharp edges. They
could tear.
Do not allow the seat belt to get caught in the
door or in the seat adjustment mechanism.
This could damage the seat belt.
Never attempt to make modifications to seat
belts. This could impair the effectiveness of
the seat belts.
Fastening seat beltsGWARNING
According to accident statistics, children are
safer when properly restrained on the rear
seats than on the front-passenger seat. Thus,
we strongly recommend that children be
placed in the rear seat whenever possible.
Regardless of seating position, children 12
years old and under must be seated and
properly secured in an appropriately sized
child restraint system or booster seat
recommended for the size and weight of the
child. For additional information, see the
"Children in the vehicle" section.
A child's risk of serious or fatal injuries is
significantly increased if the child restraints
are not properly secured in the vehicle and/
or the child is not properly secured in the child
restraint.
XAdjust the seat and move the backrest to
an almost vertical position ( Y page 92).XPull the seat belt smoothly through belt
sash guide :.XWithout twisting it, guide the shoulder
section of the seat belt across the middle
of your shoulder and the lap section across
your hips.XEngage belt tongue ; in buckle =.50Occupant safetySafety

Children in the vehicle
Child restraint systems
Important safety notes
We recommend that all infants and children
be properly secured in an infant or child
restraint system at all times while the vehicle
is in motion.
The use of seat belts and infant and child
restraint systems is required by law in all 50
states, the District of Columbia, the U.S.
territories and all Canadian provinces.
Infants and children must always be seated in
an appropriate infant or child restraint system
recommended for the size and weight of the
child. The infant or child restraint system
must be properly secured in accordance with
the manufacturer's instructions. All infant or
child restraint systems must meet U.S.
Federal Motor Vehicle Safety Standards 213
and 225 and Canadian Motor Vehicle Safety
Standards 213 and 210.2.
An information label on the child restraint
system indicates whether it meets these
standards. This information is also provided
in the installation instructions supplied with
the child restraint system.
Always read and follow the manufacturer's
instructions when using an infant or child
restraint system or booster seat.
Observe all warning signs in the vehicle
interior and on the infant or child restraint.
GWARNING
According to accident statistics, children are
safer when properly restrained in the rear
seating positions than in the front seating
position. Thus, we strongly recommend that
children be placed in the rear seats whenever
possible. Regardless of seating position,
children 12 years old and under must be
seated and properly secured in an appropriate
infant restraint, toddler restraint, or booster
seat recommended for the size and weight of
the child.
The infant or child restraint must be properly
secured with the vehicle's seat belt, the seat
belt and top tether strap, or lower anchors and
top tether strap, fully in accordance with the
child seat manufacturer's instructions.
Occupants, especially children, should always
sit as upright as possible, wear the seat belt
properly and use an appropriately sized infant
restraint, toddler restraint, or booster seat
recommended for the size and weight of the
child.
Children can be killed or seriously injured by
an inflating air bag. Note the following
important information when circumstances
require you to place a child in the front
passenger seat:
R Your vehicle is equipped with air bag
technology designed to deactivate the front
passenger front air bag in your vehicle
when the system senses the weight of a
typical 12-month-old child or less along
with the weight of a standard appropriate
child restraint on the front passenger seat.
R For children larger than the typical
12-month-old child, the front passenger
front air bag may or may not be activated.
Always make sure the 4 5 indicator
lamp is illuminated, indicating that the front
passenger front air bag is deactivated.
R A child in a rear-facing child restraint on the
front passenger seat will be seriously
injured or even killed if the front passenger
front air bag inflates in a collision which
could occur under some circumstances,
even with the air bag technology installed
in your vehicle. The only means to
completely eliminate this risk is to never
place a child in a rear-facing child restraint
in the front seat. We therefore strongly
recommend that you always place a child
in a rear-facing child restraint in a backseat.
R If you must install a rear-facing child
restraint on the front passenger seat
because circumstances require you to do
so, make sure the 4 5 indicator
lamp is illuminated, indicating that the frontChildren in the vehicle53SafetyZ