2012 MERCEDES-BENZ C-CLASS SALOON ESP

Mercedes-Benz link
Overview of Mercedes-Benz Link
&
WARNING Risk of dist raction from infor‐
mation sy stems and communications
equipment
If yo u operate information and communica‐
tion equipment integ rated in theve hicle
when driving, you will be distracted from the
traf fic situation. This could also cause youto
lose control of theve hicle. #
Only operate this equipment when the
traf fic situation permits. #
Ifyo u cannot be sure of this, stop the
ve hicle whilst paying attention toroad
and traf fic conditions and ope rate the
equipment with theve hicle stationar y. Using Mercedes-Benz Link,
various functions
and selected mobile phone apps can be transfer‐
re dto the media displa y.
The Mercedes-Benz Link contro l box supplemen‐
ta ry equipment is requiredforth is. You can
obtain this at a Mercedes-Benz Service Cent re.%
The Mercedes-Benz Link contro l box uses
th e Android operating sy stem.
% The service pr ovider is responsible forth ese
apps and the services and conte nt connec‐
te dto it.
Connecting Mercedes-Benz Link with the
mu ltimedia sy stem #
Connect the Mercedes-Benz Link control box
with theç USB port of the multimedia
connection unit using a suitable connecting
cable.
% A suitable connecting cable is available sep‐
arately at a Mercedes-Benz Service Cent re.
Using Mercedes-Benz Link
Re quirements:
R The Mercedes-Benz Link control box is con‐
nec ted with the multimedia sy stem using the
ç USB port. Multimedia sy
stem:
4 Connect 5
Mercedes-Benz Link #
Select MB Link.
The mobile phone functions and apps are
av ailable and shown on the media displa y.
Yo u can find more information in the Mercedes-
Benz Link control box operating instructions.
Ending Mercedes-Benz Link
Multimedia sy stem:
4 Connect 5
Mercedes-Benz Link #
Select Disconnect.
The connection is ended.
The mobile phone continues tobe supplied
with elect ricity.
or #
Disconnect the connecting cable between
th e Mercedes-Benz Link control box and the
multimedia sy stem.
% Mercedes-Benz recommends disconnecting
th e connecting cable only when theve hicle
is stationar y. Multimedia sy
stem 327
Internal use only

Apple CarPlay
®Overview of Apple CarPlay
®&
WARNING Risk of dist raction from infor‐
mation sy stems and communications
equipment
If yo u operate information and communica‐
tion equipment integ rated in theve hicle
when driving, you will be distracted from the
traf fic situation. This could also cause youto
lose control of theve hicle. #
Only operate this equipment when the
traf fic situation permits. #
Ifyo u cannot be sure of this, stop the
ve hicle whilst paying attention toroad
and traf fic conditions and ope rate the
equipment with theve hicle stationar y. Yo
u must obse rveth e legal requirements forthe
country in whi chyou are cur rently driving when
operating the multimedia sy stem.
iPhone ®
functions can be used via the multime‐
dia sy stem using Apple CarPlay ®
. They are oper‐
ated using the cent ral control element or theSiri
®
vo ice control sy stem. You can activate the
vo ice control sy stem bypressing and holding the
ó button on the multifunction steering wheel.
When using Apple CarPlay ®
with voice control,
th e multimedia sy stem can still be operated via
LINGU ATRO NIC (/ page 250).
Only one mobile phone at a time can be connec‐
te d via Apple CarPlay ®
to the multimedia sys‐
te m.
The availability of Apple CarPlay ®
may vary
according tothe count ry.
The service pr ovider is responsible forth is appli‐
cation and the services and conte nt connected
to it.
Apple CarPlay ®
is a regis tere d trademark of
Apple Inc.
Information on Apple CarPlay ®
While using Apple CarPlay ®
va rious functions of
th e multimedia sy stem, e.g. telephony or the
media sources Blue tooth ®
audio and iPod ®
, are
una vailable. Only one
route guidance can be active at a time.
If ro ute guidance is active on the multimedia sys‐
te m, it is closed when route guidance is star ted
on the mobile phone.
Connecting an iPhone ®
via Apple CarPlay ®
Re quirements:
R Apple ®
operating sy stem version iOS 8.3 or
abo veis ins talled on the iPhone ®
.
R An Internet connection is requiredforth e full
ra nge of functions for Apple CarPlay ®
.
R The iPhone ®
is connected tothe multimedia
sy stem via the USB port çusing a suita‐
ble cable (/ page 349).
Multimedia sy stem:
4 Connect 5
Apple CarPlay
Setting automatic or manual start
A messa geappears when connec tedfo rth efirst
time. #
Automatic star t:select Automatically.
Start automatically is activatedO. 328
Multimedia sy stem
Internal use only

using
the cent ral control element or voice con‐
trol sy stem. You can activate thevo ice control
sy stem bypressing and holding theó button
on the multifunction steering wheel.
When using Android Autowith voice control, the
multimedia sy stem can still be operated using
LINGU ATRO NIC (/ page 250).
Only one mobile phone at a time can be connec‐
te d via Android Autowith the multimedia sys‐
te m.
The availability of Android Autoand Android Auto
apps may vary according tothe count ry.
The service pr ovider is responsible forth is appli‐
cation and the services and conte nt connected
to it.
Information on Android Auto
While using Android Auto,va rious functions of
th e multimedia sy stem, forex ample the media
source Blue tooth ®
audio, are not available.
On lyone route guidance can be active at a time.
If ro ute guidance is active on the multimedia sys‐
te m, it is closed when route guidance is star ted
on the mobile phone. Connecting a mobile phone via Android
Auto
Requ irements:
R The firs t acti vation of Android Autoon the
multimedia sy stem must be car ried out when
th eve hicle is stationary for saf etyre asons.
R The mobile phone suppo rts Android Auto
from Android 5.0.
R The Android Autoapp is ins talled on the
mobile phone.
R In order touse thete lephone functions, the
mobile phone must be connected tothe mul‐
timedia sy stem via Blue tooth®
(/ page 316).
If th ere was no prior Internet connection, this
is es tablished with the use of the mobile
phone with Android Auto.
R The mobile phone is connected tothe multi‐
media sy stem via the USB port çusing a
suitable cable (/ page 349).
R An Internet connection is requiredforth e full
ra nge of functions for Android Auto. Multimedia sy
stem:
4 Connect 5
Android Auto #
Select the mobile phone from the device list.
Ac cepting/rejecting the data pr otection reg‐
ulations
A message with the data pr otection regulations
appears. #
Select Accept & Start .
or #
Select Decline & End.
Ac tivating automatic start #
Select Start automatically O.
St arting manually #
Select the mobile phone from the device list.
Exiting Android Auto #
Press theò button on the multifunction
st eering wheel, forex ample. 330
Multimedia sy stem
Internal use only

%
If Android Autowa s not displa yed in thefo re‐
ground before disconnecting, the application
st arts in the bac kground when reconnected.
Yo u can call up Android Autointhe main
menu.
Calling up the Android Autosound settings
Multimedia sy stem:
4 Connect 5
Android Auto 5
Sound #
Select theto ne menu (/ page 369).
Ending Android Auto
Multimedia sy stem:
4 Connect 5
Android Auto #
Select Disconnect.
The connection is ended.
The mobile phone continues tobe supplied
with elect ricity.
or #
Disconnect the connecting cable between
th e mobile phone and multimedia sy stem.
Mercedes-Benz recommends disconnecting
th e connecting cable only when theve hicle is
st ationar y. Tr
ansfer redve hicle data with Android Auto
and Apple CarPlay ® Overview of transfer
redve hicle data
When using Android Autoor Apple CarPlay ®
, cer‐
ta in vehicle data is transfer redto the mobile
phone. This enables youto getth e best out of
selected mobile phone services. Vehicle data is
not directly accessible.
The following sy stem information is transmit ted:
R Software release of the multimedia sy stem
R System ID (anonymised)
The transfer of this data is used tooptimise
communication between theve hicle and the
mobile phone.
To do this, and toassign se veralve hicles tothe
mobile phone, a vehicle identifier is randomly
ge nerated.
This has no connection totheve hicle identifica‐
tion number (VIN) and is dele ted when the multi‐
media sy stem is reset (/ page 285).
The following driving status data is transmit ted:
R Transmission position engaged R
Distinction between par ked, standstill, rolling
and driving
R Day/night mode of the instrument clus ter
The transfer of this data is used toalter how
con tent is displ ayed tocor respond tothe driving
situation.
The following position data is transmitte d:
R Coordinates
R Speed
R Compass direction
R Acceleration dire ction
This da tais only transfer red while the navigation
sy stem is active in order toimpr oveit (e.g. so it
can continue functioning when in a tunnel). Mercedes me calls
Making a call via the
overhead control panel
Requ irements:
R You ha veaccess toa GSM networ k.
R The contra ct partner's GSM network co ver‐
age is available in there spective region. Multimedia sy
stem 331
Internal use only

The
following requ irements must be fulfilled for
th e transfer of the data:
R The ignition is switched on.
R The requ ired data transfer tech nology is sup‐
po rted bythe mobile phone network pro‐
vider.
R The quality of the mobile connection is suf fi‐
cient.
Multi-s tage trans fer depends on thefo llowing
fa ctors:
R Reason forth e initiation of the call
R The available mobile phone transmission
te ch nology.
R The acti vated Mercedes me connect serv‐
ices.
R The service selected in thevo ice control sys‐
te m.
% A prom ptfor consent tothe data transmis‐
sion only occurs if the cor responding
Mercedes me connect service is not activa‐
te d. Data transfer if Mercedes me connect serv‐
ices are not activated
If no Mercedes me connect services are activa‐
te
d and the data pr otection prom pthas been
confirmed thefo llowing data is transmitted:
R Vehicle identification number
R Time of the call
R Reason forth e initiation of the call
R Confirmation of the data pr otection prom pt
R Country indicator of theve hicle
R Set language forth e multimedia sy stem
R Telephone number of the communication
platform ins talled in theve hicle
If a call is made for a service appointment via
th e service reminder, thefo llowing data is also
transmitte d:
R Cur rent milea geand main tenance da ta
If a call is made af ter auto matic accident or
breakdown de tection using the multimedia sys‐
te m, thefo llowing data is also transmitted:
R Cur rent milea geand main tenance da ta R
Cur rent vehicle location
If Ac cident and Breakdown Management is
called via thevo ice control sy stem and no
service has been activated, but the data pr otec‐
tion query has been confi rmed, thefo llowing
data can also be called up from theve hicle by
th e Mercedes-Benz Cus tomer Centre:
R Curr entvehicle location
If th e data pr otection prom pthas been rejected,
th efo llowing data is transmitte dto enable targe‐
te d advice and an ef ficient service:
R Reason forth e initiation of the call
R Rejection of the data pr otection prom pt
R Country indicator of theve hicle
R Set language forth e multimedia sy stem
R Telephone number of the communication
platform ins talled in theve hicle
Data transfer if Mercedes me connect serv‐
ices are activated
Only if there spective service is activated will
additional incident-specific data be transmitted Multimedia sy
stem 335
Internal use only

R
The star ter battery is suf ficiently charge d.
If re stra int sy stems such as airbags or seat belt
te nsioners ha vebeen activated af ter an acci‐
dent, the Mercedes-Benz emer gency call sy stem
may automatically initiate an emer gency call.
The emergency call has been made: R Avo ice connection is made tothe Mercedes-
Benz emer gency call centre.
R A messa gewith accident data is transmit ted
to the Mercedes-Benz emer gency call centre.
The Mercedes-Benz eme rgency call centre
can transmit theve hicle position data toone
of the public emer gency services call cen‐
tres.
R In cer tain situations data is also transmitted
in thevo ice channel tothe Mercedes-Benz
emer gency call centre.
This allo wsmeasu resfo rre scue, reco very or
to wing toa Mercedes-Benz Service Cent reto
be initiated quickl y.
The SOS button in theove rhead control panel
fl ashes until the emer gency call is finished. It is not possible
toimmediately end an auto‐
matic emer gency call.
If th e Mercedes-Benz emer gency call sy stem
cann otconnect tothe Mercedes-Benz emer‐
ge ncy call centre, the emer gency call is au tomat‐
ically sent tothe public emer gency services call
centre.
If no connection can be made tothe public
emer gency services, a cor responding message
appears inthe displa y. #
Dial the emer gency call number 11 2onyour
mobile phone.
If an eme rgency call has been initiated:
R Remain in theve hicle if thero ad and traf fic
conditions permit youto do so until a voice
connection is es tablished with the emer‐
ge ncy call centre operator.
R Based on the call, the operator decides
whe ther it is necessary tocall rescue teams
and/or the police tothe accident site.
R If no vehicle occupant answers, an ambu‐
lance is sent totheve hicle immediately. Tr
iggering a manual emer gency call #
Press and hold the SOS button in theove r‐
head control panel for at least one second.
The emer gency call has been made:
R Avo ice connection is made tothe Mercedes-
Benz emer gency call centre.
R A messa gewith accident data is transmit ted
to the Mercedes-Benz emer gency call centre.
The Mercedes-Benz eme rgency call centre
can transmit theve hicle position data toone
of the public emer gency services call cen‐
tres.
R Remain in theve hicle if thero ad and traf fic
conditions permit youto do so until a voice
connection is es tablished with the emer‐
ge ncy call centre operator.
R Based on the call, the operator decides
whe ther it is necessary tocall rescue teams
and/or the police tothe accident site.
R In cer tain situations data is also transmitted
in thevo ice channel tothe Mercedes-Benz
emer gency call centre. 338
Multimedia sy stem
Internal use only

This allo
wsmeasu resfo rre scue, reco very or
to wing toa Mercedes-Benz Service Cent reto
be initiated quickl y.
If th e Mercedes-Benz emer gency call sy stem
cann otconnect tothe Mercedes-Benz emer‐
ge ncy call centre, the emer gency call is au tomat‐
ically sent tothe public emer gency services call
centre.
If no connection can be made tothe public
emer gency services, a cor responding message
appears inthe media displa y. #
Dial the emer gency call number 11 2onyour
mobile phone.
Ending an unin tentional emer gency call #
Select ~onthe multifunction steering
wheel.
Data transfer of the Mercedes-Benz emer‐
ge ncy call sy stem
In theeve nt of an auto matic or manual emer‐
ge ncy call thefo llowing data is transmitte d,for
ex ample:
R Vehicle's GPS position data R
GPS position data on thero ute (a few hun‐
dred metres before the incident)
R Direction of tra vel
R Vehicle identification number
R Vehicle drive type
R Number of people de term ined tobe in the
ve hicle
R Whe ther Mercedes me connect is available
or not
R Whe ther the emer gency call was initiated
manually or automatically
R Time of the accident
R Language setting on the multimedia sy stem
Fo r accident clarification purposes, thefo llowing
measures can be take n up toan hour af terthe
emer gency call has been initia ted:
R The cur rent vehicle position can be de ter‐
mined.
R Avo ice connection totheve hicle occupants
can be es tablished %
ForRu ssia: various functions, e.g. receiving
traf fic information, cannot be used for up to
two hou rsafte r sending an emergency call.
Self diagnosis function of the emer gency call
sy stem
Yo ur car verifies the operability of the emer‐
ge ncy call sy stem each time the ignition is ON.
In case of sy stem failure, you will be informed
with text messa geon the instrument clus ter and
with red indicator SOS NOT READY onthe dis‐
pla y.
Please, make sure, that during 30 seconds af ter
switching ignition ON there d indicator SOS
NOT READY inthe upper right corner of display
is switched OFF, this means the emer gency call
sy stem passed diagnostics successfully.
St arting/ending ERA-GLONASS test mode
Re quirements:
R The star ter battery is suf ficiently charge d.
R The ignition is switched on.
R The vehicle has been stationary for at least
one minute. Multimedia sy
stem 339
Internal use only

Manufactured under licence from Dolby Labora‐
to
ries. Dolb y,Dol byAudio and the double-D sym‐
bol are trademar ksof Dolby Laboratories. Graceno
te,th e Graceno telogo and logotype,
"P ow ered byGracen ote", MusicID and Pla ylist
Plus are either regis tere d trademar ksor trade‐
mar ksof Graceno te, Inc. in theUn ited States
and/or other countries. "Made
for iPod", and "Made for iPhone," mean
th at an electronic accesso ryhas been designed
to connect specifically toiPod ®
, or iPhone ®
,
re spectivel y,and has been certified bythe de vel‐
oper tomeet Apple per form ance standards.
Apple ®
is not responsible forth e operation of
th is device or its compliance with saf ety and reg‐
ulatory standards. Please no tethat the use of
th is accessory with iPod, or iPhone may af fect
wi reless per form ance.
iPhone ®
, iPod ®
, iPod classic ®
, iPod nano ®
, and
iPod touch ®
are trademar ksof Apple Inc., regis‐
te re d in theU. S. and other countries. Lightning ®
is a trademark of Apple Inc.
Note s on copyright
Au dio files that you create or reproduce yourself
fo r playback aregeneral lysubject tocopyright
pr otection. In many count ries, reproductions,
eve nfo r private use, are not permitted without
th e prior consent of the copyright holder. Make
sure that you kn owabout the applicable copy‐
ri ght regulations and that you co mply withthese. Multimedia sy
stem 347
Internal use only