2012 MERCEDES-BENZ C-Class COUPE tow

If the driver or front passenger have not
fastened their seat belt after 6 seconds and
the doors are closed, the 7 seat belt
warning lamp lights up.
R until the driver or the front passenger have
fastened their seat belts
R if a vehicle speed of 15 mph (25 km/h) is
exceeded once, a warning tone with
increasing intensity sounds additionally for
a maximum of 60 seconds or until the driver
or front passenger have fastened their seat
belts.
If the driver or front passenger undo their seat
belts during the journey, the 7 seat belt
warning lamp lights up and the warning tone
sounds again.
The warning tone ceases even if the driver or
front passenger have still not fastened their
seat belt after 60 seconds. The 7 seat belt
warning lamp stops flashing but continues to
be lit.
Once the vehicle is stationary, the warning
tone is reactivated and the 7 seat belt
warning lamp starts to flash again if the
vehicle speed exceeds 15 mph (25 km/h)
once.
The 7 seat belt warning lamp only goes
out if:
R both the driver and the front passenger
have fastened their seat belts.
or
R the vehicle is stationary and a door is open.
i For more information on the 7 seat
belt warning lamp, see "Warning and
indicator lamps in the instrument cluster,
seat belt" ( Y page 227).
Emergency Tensioning Devices, belt
force limiters
The seat belts are equipped with ETDs and
seat belt force limiters.
The ETDs tighten the seat belts in an accident,
pulling them close against the body.
The ETDs do not correct incorrect seat
positions or incorrectly fastened seat belts.
The ETDs do not pull vehicle occupants back
towards the backrest.
Seat belt force limiters, when triggered, help
to reduce the peak force exerted by the seat
belt on the vehicle occupant.
The seat belt force limiters for the front seats
are synchronized with the front air bags.
These take on a part of the deceleration force.
Thus, the force exerted on the occupant is
distributed over a greater area.
The ETDs can only be activated when:
R the ignition is switched on.
R the restraint systems are operational; see
"SRS warning lamp" ( Y page 36).
R the belt tongue is engaged in the buckle on
each of the lap-shoulder belts in the front.
R the front-passenger seat is occupied and
the belt tongue is engaged in the buckle on
the front-passenger side.
The ETDs on the seats in the rear
compartment are triggered independently of
the lock status of the seat belts.
The ETDs are triggered depending on the type
and severity of an accident:
R if, in the event of a head-on or rear-end
collision, the vehicle decelerates or
accelerates rapidly in a longitudinal
direction during the initial stages of the
impact
R if, in the event of a side impact, on the side
opposite the impact the vehicle
decelerates or accelerates rapidly in a
lateral direction
If the Emergency Tensioning Devices (ETDs)
are triggered, you will hear a bang, and a small
amount of smoke may also be released. Only
in rare cases will the bang affect your hearing.
The smoke that is released generally does not
constitute a health hazard. The 6 SRS
warning lamp lights up.Occupant safety51SafetyZ

of the radar sensors checked at a qualified
specialist workshop. This also applies to
collisions at low speeds where there is no
visible damage to the front of the vehicle.
If BAS PLUS is not available due to a
malfunction in the radar sensor system, the
brake system remains available with full
brake boosting effect and BAS.
ESP ®
(Electronic Stability Program)
Important safety notes
i See the "Important safety notes" section
( Y page 56).
If ESP ®
detects that the vehicle is deviating
from the direction desired by the driver, one
or more wheels are braked to stabilize the
vehicle. If necessary, the engine output is also
modified to keep the vehicle on the desired
course within physical limits. ESP ®
assists
the driver when pulling away on wet or
slippery roads. ESP ®
can also stabilize the
vehicle during braking.
If ESP ®
intervenes, the ÷ ESP®
warning
lamp flashes in the instrument cluster.
GWARNING
Under no circumstances should you
deactivate ESP ®
when the ÷ ESP®
warning lamp in the instrument cluster
flashes. Proceed as follows:
R when driving off, apply as little throttle as
possible.
R while driving, ease up on the accelerator
pedal.
R adapt your speed to suit the prevailing road
and weather conditions.
Failure to observe these guidelines could
cause the vehicle to skid. ESP ®
cannot
prevent accidents resulting from excessive
speed.
! Switch the ignition off when:
R the parking brake is being tested using a
dynamometer
R the vehicle is being towed with the front
or rear axle raised
Application of the brakes by ESP ®
may
otherwise destroy the brake system.
i Only use wheels with the recommended
tire sizes. Only then will ESP ®
function
properly.
ETS (Electronic Traction System)
i Observe the "Important safety notes"
section ( Y page 56).
Traction control is part of ESP ®
.
If the drive wheels spin, traction control
brakes them individually. This enables you to
pull away and accelerate on slippery surfaces,
for example if the road surface is slippery on
one side.
Traction control remains active if you
deactivate ESP ®
.
Deactivating/activating ESP ®
(except
AMG vehicles)
GWARNING
ESP ®
should not be deactivated during
normal driving other than in the
circumstances described below. Disabling
the system will reduce vehicle stability in
driving maneuvers.
Do not deactivate ESP ®
when the emergency
or spare wheel is mounted.
ESP ®
is activated automatically when the
engine is started.
It may be best to deactivate ESP ®
in the
following situations:
R when using snow chains
R in deep snow
R on sand or gravel
Driving safety systems59SafetyZ

You could therefore be locked out when:
R the vehicle is being pushed.
R the vehicle is being towed.
R the vehicle is being tested on a
dynamometer.XTo deactivate: press and hold button :
for about five seconds until a tone sounds.XTo activate: press and hold button ; for
about five seconds until a tone sounds.
i If you press one of the two buttons and
do not hear a tone, the relevant setting has
already been selected.
You can also switch the automatic locking
function on and off using the on-board
computer ( Y page 196).
Unlocking the driver's door
(mechanical key)
If the vehicle can no longer be unlocked with
the SmartKey, use the mechanical key.
If you use the mechanical key to unlock and
open the driver's door, the anti-theft alarm
system will be triggered ( Y page 64).
XTake the mechanical key out of the
SmartKey ( Y page 71).XInsert the mechanical key into the lock of
the driver's door as far as it will go.XTurn the mechanical key counterclockwise
to position 1.
The door is unlocked.XTurn the mechanical key back and remove
it.XInsert the mechanical key into the
SmartKey.
Locking the vehicle (mechanical key)
If the vehicle can no longer be locked with the
SmartKey, use the mechanical key.
XOpen the driver's door.XClose the front-passenger door and the
trunk lid.XPress the locking button ( Y page 76).XCheck whether the locking knob on the
front-passenger door is still visible. Press
down the locking knob by hand, if
necessary.XClose the driver's door.XTake the mechanical key out of the
SmartKey ( Y page 71).XInsert the mechanical key into the lock of
the driver's door as far as it will go.Doors77Opening/closingZ

ANeutral
Do not shift the transmission to N
while driving. The transmission
could otherwise be damaged.
No power is transmitted from the
engine to the drive wheels.
Releasing the brakes will allow you
to move the vehicle freely, e.g. to
push it or tow it.
If ESP ®
is deactivated or faulty:
only shift the transmission to
position N if the vehicle is in danger
of skidding, e.g. on icy roads.
! Rolling in neutral N can damage
the drive train.7Drive
The automatic transmission
changes gear automatically. All
forward gears are available.
Changing gear
The automatic transmission shifts to the
individual gears automatically when it is in
transmission position D. This automatic
gearshifting behavior is determined by:
R a shift range restriction, if selected
R the selected drive program ( Y page 132)
R the position of the accelerator pedal
R the road speed
Driving tips
AMG vehicles
When shifting down, the double-clutch
function is active regardless of the currently
selected drive program. The double-clutch
function reduces load change reactions and
is conducive to a sporty driving style. The
sound generated by the double-clutch
function depends on the drive program
selected.
Kickdown
Use kickdown for maximum acceleration.
XVehicles for USA (except AMG
vehicles): fully depress the accelerator
pedal.
The transmission shifts to a lower gear
depending on the engine speed.XVehicles for Canada and AMG vehicles:
depress the accelerator pedal beyond the
pressure point.
The transmission shifts to a lower gear
depending on the engine speed.
Working on the vehicle
GWARNING
When working on the vehicle, engage the
parking brake and shift the automatic
transmission into park position P. Otherwise
the vehicle could roll away which could result
in an accident and/or serious personal injury.
Program selector button
General information
The program selector button allows you to
choose between different driving
characteristics.
Example: program selector button
132Automatic transmissionDriving and parking

Automatic drive program
Drive program E (drive program C on AMG
vehicles) is characterized by the following:
R comfort-oriented engine and automatic
transmission settings
R optimal fuel consumption resulting from
the automatic transmission shifting up
sooner
R the vehicle pulling away more gently in
forward and reverse gears, unless the
accelerator pedal is depressed fully
R increased sensitivity. This improves driving
stability on slippery road surfaces, for
example
R the automatic transmission shifting up
sooner. This results in the vehicle being
driven at lower engine speeds and the
wheels being less likely to spin
Drive program S (drive programs S and S+ on
AMG vehicles) is characterized by the
following:
R sporty engine and automatic transmission
settings
R the vehicle pulling away in first gear
R the automatic transmission shifting up
later
R the fuel consumption possibly being higher
as a result of the later automatic
transmission shift points
Shift ranges
Introduction
When the automatic transmission is in
position D, it is possible to restrict or
derestrict the shift range ( Y page 134).
The shift range selected is shown in the
multifunction display. The automatic
transmission shifts only as far as the selected
gear.
Shift range=You can use the engine's braking
effect.5To use the braking effect of the
engine on downhill gradients and
for driving:
R on steep mountain roads
R in mountainous terrain
R in arduous conditions4To use the braking effect of the
engine on extremely steep downhill
gradients and on long downhill
stretches
Restricting the shift range
XPress the selector lever to the left towards
D– .
or
XPull the left-hand steering wheel paddle
shifter.
The automatic transmission shifts down
one gear and restricts the shift range to the
relevant gear.
i If the engine exceeds the maximum
engine speed when shifting down, the
automatic transmission protects against
engine damage by not shifting down.
i If the maximum engine speed for the shift
range is reached and you continue to
accelerate, the automatic transmission
shifts up in order to prevent the engine
from overrevving, even if the shift range is
restricted.
Derestricting the shift range
XBriefly press the selector lever to the right
towards D+.
or
XPull the right-hand steering wheel paddle
shifter.
The shift range is derestricted.134Automatic transmissionDriving and parking

Clearing the shift range restrictionXPress and hold the selector lever towards
D+ until D is shown once more in the
multifunction display.
or
XPull and hold the right-hand steering wheel
paddle shifter until D is shown again in the
multifunction display.
The automatic transmission shifts from the
current shift range directly to D.
Selecting the ideal shift range
XPress the selector lever to the left towards
D– and hold it in position.
or
XPull the left-hand steering wheel paddle
shifter and hold it in position.
The automatic transmission shifts to the
gear which allows optimum acceleration
and deceleration. To do this, the automatic
transmission shifts down one or more
gears.
Manual drive program
Switching on the manual drive program
The manual drive program is only available for
vehicles with the dynamic handling package
and for AMG vehicles.
Manual drive program M is different from
drive program S (in AMG vehicles, drive
programs S and S+) with regard to
spontaneity, responsiveness and
smoothness of gear changes.
Manual drive program M can be selected
using the drive program selector or the
program selector button. You can change
gears using the steering wheel paddle shifters
or the selector lever in manual drive program
M if the transmission is in position D.
XPress the program selector button
( Y page 132) repeatedly until M appears in
the multifunction display.XAMG vehicles: turn the drive program
selector (Y page 133) until M appears in the
multifunction display.
The indicator M on the drive program
selector lights up in red.
Upshifting
i Vehicles with the dynamic handling
package : if the maximum engine speed for
the shift range is reached and you continue
to accelerate, the automatic transmission
shifts up, except when manual drive
program M is selected.
XBriefly press the selector lever to the right
towards D+.
or
XPull the right-hand steering wheel paddle
shifter ( Y page 133).
The automatic transmission shifts up to the
next gear.
Vehicles with AMG engines
! In manual drive program M, the automatic
transmission does not shift up
automatically even when the engine
limiting speed for the current gear is
reached. When the engine limiting speed is
reached, the fuel supply is cut to prevent
the engine from overrevving. Always make
sure that the engine speed does not reach
the red area of the tachometer. There is
otherwise a risk of engine damage.
Before the engine speed reaches the red area,
an upshift indicator appears in the
multifunction display.
:Gear indicator;Upshift indicatorAutomatic transmission135Driving and parkingZ

DownshiftingXBriefly press the selector lever to the left
towards D–.
or
XPull the left-hand steering wheel paddle
shifter ( Y page 133).
The automatic transmission shifts down to
the next gear.
i If you brake the vehicle or stop without
shifting down, the automatic transmission
will shift down to a gear that will allow the
vehicle to accelerate or pull away again.
i Vehicles with the dynamic handling
package : to avoid overrevving the engine
when downshifting, the automatic
transmission does not shift to a lower gear
if this would result in the maximum engine
speed being exceeded.
i For maximum acceleration, push the
selector lever to the left or pull and hold the
left-hand steering wheel paddle shifter until
the transmission shifts to the optimal gear
for the current speed.
Kickdown
i Vehicles with an AMG engine: it is not
possible to use kickdown in manual drive
program M.
You can also use kickdown for maximum
acceleration in manual drive program M.
XVehicles for USA: fully depress the
accelerator pedal.
The transmission shifts to a lower gear
depending on the engine speed.XVehicles for Canada: depress the
accelerator pedal beyond the pressure
point.
The transmission shifts to a lower gear
depending on the engine speed.
i During kickdown, you cannot change gear
using the steering wheel paddle shifters or
the selector lever.
Switching off the manual drive programXVehicles with the dynamic handling
package: press the program selector
button ( Y page 132). M is no longer shown
in the multifunction display.XAMG vehicles: turn the drive program
selector ( Y page 133) until C, S or S+
appears in the multifunction display.136Automatic transmissionDriving and parking

Problems with the transmissionProblemPossible causes/consequences and M SolutionsThe transmission has
problems shifting gear.The transmission is losing oil.XHave the transmission checked at a qualified specialist
workshop, e.g. an authorized Mercedes-Benz Center,
immediately.The acceleration ability
is deteriorating.
The transmission no
longer changes gear.The transmission is in emergency mode.
It is only possible to shift into second gear and reverse gear.XStop the vehicle.XShift the transmission to position P.XSwitch off the engine.XWait at least 10 seconds before restarting the engine.XShift the transmission to position D or R.
If D is selected, the transmission shifts into second gear; if R is
selected, the transmission shifts into reverse gear.XHave the transmission checked at a qualified specialist
workshop, e.g. an authorized Mercedes-Benz Center,
immediately.Releasing the parking lock manually
In the event of an electrical malfunction, it is
possible to release the selector lever lock
manually to move it out of position P, e.g. if
you wish to tow the vehicle away.
! Do not use any sharp-edged objects to
remove the selector lever gaiter from the
center console. This could damage the
selector lever gaiter.
XApply the parking brake.XPry off selector lever gaiter : with a flat,
blunt object, (e.g. a screwdriver wrapped in
cloth) from the right-hand edge, pulling it
up and out.XPress release buttons ; down and
simultaneously move the selector lever out
of position P.
The selector lever can now be moved freely
until it is returned to position P.
Refueling
Important safety notes
GWARNING
Gasoline is highly flammable and poisonous.
It burns violently and can cause serious
personal injury.
Never allow sparks, flames or smoking
materials near gasoline.
Refueling137Driving and parkingZ