2012 MERCEDES-BENZ C-Class navigation

Problems
withthenavigation system Problem Possible
causes/co nsequences andM Solutions
COMAND
isunable to
cont inue route
guida nceafter the
journey hasbeen
interr upted. Route
guidanceiscanceled ifyou interr uptthejourney formore
than twohours.
"Interr upting thejourney" referstostopping thevehicle.
"Continuing routeguidance"refers toswitching COMAND backon
and driving on.
X Continue routeguidance(Ypage 81). Problem Possible
causes/co nsequences andM Solutions
COMAND
isunable to
determine thevehicle's
position. COMAND
hastoredetermine theposition ofthe vehicle ifthe
vehicle hasbeen transport ed(e.g. byferry, bymotorail orafter
towing).
X Start thevehicle andpullaway .
COMAND determines thevehicle's position.Depending onthe
driving situation, thismay take some time.
Route guidancemay berestric tedduring thedeterminat ionof
the vehicle's position.
When positioning iscomplete, routeguidanceisresumed with
navigation announcementsandroute guidancedisplay s. Problem Possible
causes/co nsequences andM Solutions
The
Navigation Unavailable message
appears. COMAND
hasanintegrated harddrive onwhich thedigital mapis
stored.
To protect theintegrat edhard drive against damage, COMAND
deactivates itat very high andlowtemperatures. Thenavigation
system willthen betemporarily unavailable.
X Let the vehicle andCOMAND cooldown.
X To hide themessage: switchCOMAND offand then onagain. If
an area ofthe hard drive hasamalfunction ,COMAND canno
longer access themap data inthis area, forexample when
calculating aroute.
X To hide themessage: switchCOMAND offand then onagain.
The navigation systemwillbeoperational againuntilithas to
access thefaulty areaofthe hard drive oncemore. Themessage
will then reappear.
X Consult anauthorized Mercedes-B enzCenter. Problems
withthenavigation system
111Navigation Z

Problem Possible
causes/co nsequences andM Solutions
You
seeamessage
informin gyou that the
DVD containing the
digital mapis
incompatible withthe
system software. The
DVD containing thedigital mapcannot beused forthe update.
X To confirm themessage: pressWthe COMAND controller.
X Ejec tthe DVD .
X Have thedatabase checkedatan authorized Mercedes-B enz
Center. Problem Possible
causes/co nsequences andM Solutions
The
map software
update hasfailed. The
DVD isdirty.
X Clea nthe DVD .
X Restart theupdate. The
DVD isscratc hed.
X Consult anauthorized Mercedes-B enzCenter. There
isoverheating duetoexcessive temperatures inthe vehicle
interior.
X Wait untilthevehicle interior hascooled down.
X Restart theupdate. COMAND's
integralharddrive isfaulty.
X Consult anauthorized Mercedes-B enzCenter. Problem Possible
causes/co nsequences andM Solutions
COMAND
asksforan
activation codeduring
the map update. The
digital mapissecured withanactivation code.
X Consult anauthorized Mercedes-B enzCenter. 112
Problems
withthenavigation systemNavigation

i
You canusethe"New entry" or"Add no."
func tionsto save thistelep honenumb eror
to add itto an exis tingent ry.
Stor ingthesender asanew address
book entry This
function isnot possible ifthe sender’s
telep honenumbe risalrea dystored inthe
address book.
X Press Wthe COMAND controller while the
text message isbeing displayed.
X Select SaveNumber and
press Wto
confirm.
X Select New entry and
press Wtoconfirm.
X Proceed asdescribed inthe "Storing asa
new entry inthe address book"section
(Y page 130).
Storing atext mes sage senderinan
exist ingaddress book entry X
Pres sW theCOMA NDcontroller while the
te xt mes sage isbein gdisplayed .
X Sele ctSav eNum ber and
pres sW to
con firm.
X Sele ctAdd PhoneNo. and
pres sW to
con firm.
X Proc eedfrom thest ep "Sele ctanum ber
cat egor y"inthe"Add ingtelepho ne
num bers toan existing phon ebook entry"
sec tion(Ypage 128).
Deleting atext mes sage (SMS) X
Sele ctate xt mes sage inthete xt mes sage
inbo xbytur ning cVd theCOMA ND
co ntro ller .
X Se lec tthe list symbol tothe right ofthe text
message bysliding VYtheCOMAND
cont roller andpress Wtoconfirm .
X Select Delete and
press Wtoconfirm .
Ad eletion prompt appears.
X Select Yes or
No and
press Wtocon firm.
If you select Yes ,
the textm essage is
deleted. If
you select No ,
the process willbeaborted.
i This delete function isnot supported by
all mobile phones. TheDeletio n Procedu
reFailed message
appears. Using
theaddress book Introd
uction G
WARN
ING
Please devote youratten tionfirst and
foremo stto the traff icsituation youarein.
Befor eyour journ ey,please familiarize
yourself withtheaddress bookfunctions.
Only usetheCOMAND whenroadandtraffic
con ditions permityoutodo so. Other wiseyou
could beinvolved inan acciden tinw hich you
or others couldbeinjured.
The address bookorganizes andstores
entr ieswhich areentered fromdifferent
sources (mobilephone,memory card,USB
device, COMAND telephone book,navigation
system).
You canusethese entriestomake telephone
calls andfornavigation.
i Num berofcontacts inthe addr ess
book: theaddress bookcanstore atotal of
4000 contacts. 1500 entriesare reserved
in the address bookformobile phone
cont acts and1500 forcont acts youcreate
in COMAND orimport fromother sources.
The remaining 1000entriesare assigned
by COMAND asnecessary.
i Display ofmobile phonecontacts:
cont acts downloaded fromthemobile
phone remain inthe address bookevenif
the mobile phoneisdisconnec tedfrom
COMAND. Thismeans thatcontacts which
have previously beenavaila blecan be
displa yedassoon asthe mobile phoneis
reconn ected.Thecont acts aredownloaded
again sothat anynew contacts thathave
been added tothe mobile phonecanbe
displa yed. Using
theaddress book
135Telephone Z

Overwrite imports
theentries fromthe
memory cardorUSB device andoverwrites
all entries inthe address bookwiththe
¯ symbol. Theprevious entriesarethen
no longer available.
Aft erthe cont actdata hasbeen imported
successfully ,you willsee amessage tothis
effec t.The address bookorthe respect ive
telephon ebasic menu isdisplayed.
i You canselect theOverwri te menu
item
if the address bookalready contains
corr espondin gent ries. Amessage notifies
you when theaddress bookisfull.
Receiving vCardsvia Bluet ooth® Received
vCardsareidentif iedbythe ®
symbol inthe address book.
i Ifyou switch toanoth ermain function,
e.g. navigation ,while receivin gvCards, the
recept ionofvCards willbeterm inated.
X Select Address Book in
the address book
or, ifthe telephon ebasic menu isshown,
select Phone by
sliding VÆandturning
cVd theCOMAND controller andpress
W tocon firm.
Am enu appears.
X Select Downloa dContact s and
press W
to con firm.
X Select Receive dBusines sCards in
the
menu byturn ingcVd theCOMAND
con troller andpress Wtocon firm.
This interrupts theBluetoot h®
con nection
between COMAND andyour active mobile
phone. COMAND is,however, readyto
receive vCardsfromanoth erBluetoot h®
device (PC,mobile phone).
X Start the data transfer onthe external
Bluetoot h®
device (seetheoperatin g
inst ruct ions forthe device).
The number ofvCards received is
displayed. X
To end recept ion:press Worthe %
back button .
COMAND thenrecon nectswith themobile
phone.
Deleting contacts X
Select Address Book in
the address book
or, ifthe telephon ebasic menu isshown,
select Phone by
sliding VÆandturning
cVd theCOMAND controller andpress
W tocon firm.
Am enu appears.
X Select Delete Contacts and
press Wto
con firm.
X Select oneofthe following options:
R Interna lContact s R
Contact sFrom Storage Device R
Receive dBusines sCards R
Delete All Ap
rompt correspo ndingtoyou rselection
appears.
X Select Yes or
No and
press Wtocon firm.
If you select Yes ,
the contact sare deleted
accor dingtoyour select ion.
If you select No ,
the process willbe
canc eled. 142
Using
theadd ress bookTelephone

Selec
tingGracenote ®
dat ato be
displayed If
several entriesexist forthe CDofa
particular artist,youcan select whichofthe
entr iesshould beshown.
If the inserted CDdoes notcont ainany
Gracenote ®
data, theGracenote Media Database menu
itemisshown ingray and
cannot beselected.
X Switch onaudi oCD mode (Ypage 157).
X Select CD by
sliding VÆandturnin gcVd
the COMAND controller andpress Wto
conf irm.
X Select Gracenote MediaDatabase by
turnin gcVd theCOMAND controller and
press Wtoconf irm.
Am enu appears. The
#dot indicat esthe curren tselection for
the display.
X Select anent ryby turn ingcVd the
COMAND controller andpress Wto
con firm. Switching
theGracenote ®
dat adispla y
on/off X
Switc hon audio CDmode (Y page 157).
X Select CD by
sliding VÆandturningcVd
the COMAND controller andpress Wto
con firm.
X Select Graceno teMedia Databas e by
turn ingcVd theCOMAND controller and
press Wtocon firm.
X To switch offthe displa y:select None and
press Wtocon firm.
In the basic display (Ypage 158),Track 1 ,
Track 2 etc
.are shown instead ofthe
Gracenot e®
data, forexample.
X To switch onthe displa y:select anent ry
in the menu byturn ingcVd theCOMAND
con troller andpress Wtocon firm.
Upda tingGracenote ®
music
recognition technologyandthe
Gra cenote MediaDataba se The
digital dataonthe Gracenot eMedia
Database needstobe updated duetothe
release ofnew CDs. Optimum functionality
can only beattain edwith up-to- date
Gracenot e®
music recogn itiontechnology.
Inf ormat ionabout newversion scan be
obtained fromanauthoriz edMercedes- Benz
Center .
You canhave yourmusic recogn ition
soft ware updated therewith aDVD, oryou
can upda teityou rself.
i The Gracenote MediaDatabase is
upda tedinconjunc tionwith thenavigation
system's digitalmap(Ypage 109). Displayi
ngthe track and album
X Press thez button.
The current trackandalbumaredisp layed
in awindo w. 162
Audio
CD/DVD and MP3 modeAudio

X
Sel ect Aux us
ing cVd andpressW to
confi rm.
The audioAUX menu appe ars .The medium
in the extern alaudi osource isplay ed,ifthe
source isconn ected andplayback
selected. Please
seetherespective operating
instruct ionsforhow tooperate theextern al
audi osource.
You willfind details onvolume (Ypage 33)
and sound (Ypage 34)settin gsinthe "Ata
glance" section. G
WARNING
Ext ernal audiosources mayhave different
volumes, whichcanmean thatsystem
messages suchastraffic announcemen tsand
navigation systemannouncemen tsare much
louder. Ifnecessary, pleasedeactivate the
system messages oradjust theirvolume
manually . Increasing
thevolume usingCOMAND
In some cases, thevolume ofthe extern al
audi odevice maybequieter orlouder, orthe
usua lmaximum possiblevolumemaybe
lower. Onsome devices, itis possible to
adjust thevolume separately. Inthis case,
start atamedium volumeandincrease it
gradua lly.This enables youtodetermine
whether thesystem isable toplay themusic
at high volume without distorting it. X
Select Volume in
the AUX displa yby turning
cVd theCOMAND controller andpress
W toconfirm .
Am enu appears. The#dot indicat esthe
curren tsett ing. X
Select Standar d or
Boost and
press Wto
con firm.
Standar d :t
he volume ofthe extern alaudi o
source isadjusted toastandard value.
Boost :t
he volume ofthe extern alaudi o
source israised byapproximately 10dB. Audio
AUXmode
183Audio Z

i
Bypre ssing this functi onbutton
rep eatedl y,yo ucan change theoperating
mod ein the follow ing order:
R au dio CD/DVD, video DVD orMP3 disc
in the DVD changer
R memo rycard mode
R MUSIC REGISTER
R USB stora gedev ice
R Med iaInterfa ceoraudio AUX mode
R Blu etoo th®
au dio mod e
X Sele ctMedi a by
sliding VÆ andturni ng
cVd theCOMAND controllerand press
W toconfir m.
X Sele ctaý video DVD from themed ialist
(Y page 190).
Optio n3 X
Sele ctVide o in
the mainfuncti onbarby
sli ding ZV andturni ngcVd theCOMAND
control lera nd pre ssW toconfi rm.
Vi de oDVD modeis sw itch edon. Hidi
ng/show ingthe navigatio nmen u
X To dis play :sl id e ZVÆ theCOMAND
contro ller.
i Thisfu nctio nisnot avail able while the
DVD's ownmenu (Ypage 190)isbeing
displa yed.
X To hide: slideZVÆ theCOMAND
cont roller.
or
X Wait forapproximately eightseconds. Navigation
menudisplayed
: Disc type
; Current title
= Current scene
? Track time
A Toshow themenu Showin
g/hiding themenu
This function isnot avail able while theDVD's
own menu (Ypage 190)isbeing displayed.
X To display: infull-screen mode,pressW
the COMAND controller.
or
X Select Menu while
thenavigation menuis
shown andpress Wtoconfirm.
X To hide: slideZVtheCOMAND controller
and confirm FullScreen by
pressing W. Menu
shown
: Video DVDoptions
; Pause function
= Stop function 188
Video
DVDmodeVideo

?
Media selection
A Sound settings Fast
forward ing/rew inding
X In full-screen mode,slideXVY andhold the
COMAND controller untilthedesired
position hasbeen reached.
or
X Press andhold theE orF button
until thedesired position isreached.
You seethenavigation menu. Stop
function
X Press Wthe COMAND controller toshow
the menu.
X To interru ptplayback: selectÉby
turning cVdtheCOMAND controller and
press Wtoconfirm .
The Ë displa ychanges toÌ.T he
video image ishidden.
X To continue playback: selectÌand
press Wtoconfirm .
Play back continues fromthepoint where it
was interrupted.
X To stop playback: whileplayback is
interrupted, selectÉagain andpress
W toconfirm .
or
X During playback, confirm Ébypressing
W twice inrapid succession.
Ì ishighlighted.
X To restar tplayback: confirmtheÌ
selection bypressing W.
Play back restarts fromthebeginning. Pause
function
X Press Wthe COMAND controller toshow
the menu.
X To pause playback: selectËby
turning cVdtheCOMAND controller and
press Wtoconfirm .
The Ë displa ychanges toÌ.
X To continue playback: selectÌand
press Wtoconfirm .
The menu ishidden. Selec
tingascene/ch apter
If th efilm isdivi ded intosc en es orchapt ers,
you can selectthem dire ctly while thefilm is
run ning,or skip for wards step- by-s tep. So me
DV Ds donotpermit thisatcert ainpoint s(e.g.
during theopenin gcredit s).
It may alsobepossible toselect thescen e/
chapter fromwithin themenu storedon the
DVD .
X To skip forwar dsorback: infull-scr een
mode, turncVd orslide XVY the
COMAND controller.
or
X Press theE orF button onthe
con trol panel.
The navigation menu(Ypage 188)appears
for approximat elyeight secon ds. Selecting
afilm/t itle
This function isonly available ifthe DVD is
divided intosever alfilms /titles .Ift he DVD
cont ains several films,these canbeselected
directly. Afilm can beselec tedeitherwhen
the DVDisbeing playedback orwhen itis
stopped.
The film canalso beselected fromthemenu
on the DVD itself. Video
DVDmode
189Video Z