2012 MERCEDES-BENZ A CLASS service

Displaying service messages
X
Switch the ignition on.
X Using = or ;, select the Service
menu.
X Press 9 or : to select the ASSYST
PLUS submenu and press a to confirm.
The service due date appears in the multi-
function display.
Information about Service Resetting the ASSYST PLUS service inter-
val display
!
If the ASSYST PLUS service interval dis-
play has been inadvertently reset, this set-
ting

can be corrected at a qualified special-
ist workshop.
Have service work carried out as described
in the Service Booklet. This may otherwise
lead to increased wear and damage to the
major assemblies or the vehicle.
A qualified specialist workshop, e.g. a
Mercedes-Benz Service Centre, will reset the
ASSYST PLUS service interval display after
the service work has been carried out. You
can also obtain further information on main-
tenance work, for example.
Special service requirements
The prescribed service interval is based on
normal operation of the vehicle. Service work
will need to be performed more often if the
vehicle is operated under arduous conditions
or increased loads, for example:
R regular city driving with frequent intermedi-
ate stops
R if the vehicle is primarily used to travel
short distances
R for frequent operation in mountainous ter-
rain or on poor road surfaces
R if the engine is often left idling for long peri-
ods
In these or similar operating conditions, have
the air filter, engine oil and oil filter, for exam-
ple, changed more frequently. The tyres must be checked more frequently if the vehicle is
operated under increased loads. Further
information can be obtained at a qualified
specialist workshop, e.g. a Mercedes-Benz
Service Centre.
Driving abroad
An

extensive Mercedes-Benz Service network
is also available in other countries. The
Service Hotline's current telephone numbers
for use when you are abroad are to be found
in the "Mercedes-Benz Service24h" section
of the Service Booklet. Care
General notes
H
Environmental note
Dispose of empty packaging and cleaning
cloths
in an environmentally responsible man-
ner.
! For cleaning your vehicle, do not use any
of the following:
R dry, rough or hard cloths
R abrasive cleaning agents
R solvents
R cleaning agents containing solvents
Do not scrub.
Do not touch the surfaces or protective
films with hard objects, e.g. a ring or ice
scraper. You could otherwise scratch or
damage the surfaces and protective film.
! Do not park up the vehicle for an extended
period straight after cleaning it, particularly
after having cleaned the wheels with wheel
cleaner. Wheel cleaners could cause
increased corrosion of the brake discs and
brake pads/linings. For this reason, you
should drive for a few minutes after clean-
ing. Braking heats the brake discs and the
brake pads/linings, thus drying them. The
vehicle can then be parked up. 290
Care
Maintenance and care

X
Remove rust, e.g. with a wire brush.
X Remove dirt with a clean, lint-free cloth or
a brush.
X After cleaning, lightly oil or grease ball cou-
pling :.
X Check that the vehicle's trailer tow hitch is
working properly.
i Maintenance of the ball coupling and
trailer tow hitch can also be performed at
a qualified specialist workshop, e.g. a
Mercedes-Benz Service Centre. Interior care
Cleaning the display !
For cleaning, do not use any of the fol-
lowing:
R alcohol-based thinner or petrol
R abrasive cleaning agents
R commercially-available
household clean-
ing agents
These may damage the display surface. Do
not put pressure on the display surface
when cleaning. This could lead to irrepara-
ble damage to the display.
X Before cleaning the display, make sure that
it is switched off and has cooled down.
X Clean the display surface using a commer-
cially available microfibre cloth and TFT/
LCD display cleaner.
X Dry the display surface using a dry micro-
fibre cloth. Cleaning the plastic trim G
WARNING
Care products and cleaning agents containing
solvents
can cause surfaces in the cockpit to
become porous. This could result in plastic
parts breaking away when the airbags are
deployed. There is a danger of injury.
Do not use care products and cleaning agents
containing solvents to clean the cockpit.
! Do not affix the following to plastic surfa-
ces:
R stickers
R films
R scented oil bottles or similar items
You could otherwise damage the plastic.
! Do not allow cosmetics, insect repellent
or sunscreen to come in contact with the
plastic trim. This maintains the high-quality
look of the surfaces.
X Wipe the plastic trim with a damp, lint-free
cloth, e.g. a microfibre cloth.
X Heavy soiling: use car care and cleaning
products recommended and approved by
Mercedes-Benz.
The surface may change colour tempora-
rily. Wait until the surface is dry again.
Cleaning the steering wheel and gear or
selector lever X
Thoroughly wipe with a damp cloth or use
leather

care agents that have been recom-
mended and approved by Mercedes-Benz.
Cleaning wooden trim and trim ele-
ments !
Do
not use solvent-based cleaning agents
such as tar remover, wheel cleaners, pol-
ishes or waxes. There is otherwise a risk of
damaging the surface. Care
295
Maintenance and care Z

and a tyre pressure that is too low can signif-
icantly impair the vehicle's braking and driv-
ing
characteristics. There is a risk of accident.
Do not continue driving. Contact a qualified
specialist workshop.
i In your vehicle, you will find a sticker with
the Mercedes-Benz Service24h telephone
number, e.g. on the B-pillar on the driver's
side.
X Correct the tyre pressure if it is still at least
130

kPa (1.3 bar/19 psi) (see the fuel filler
flap for values).
X To increase the tyre pressure:
switch on
the tyre inflation compressor. X
To reduce the tyre pressure: depress
pressure release button : next to pres-
sure gauge ;.X
To remove the tyre sealant bottle from the
tyre inflation compressor, press together
the locking tabs on the yellow cap.
X Pull the tyre sealant bottle out of the tyre
inflation compressor. The filler hose stays on the tyre sealant
bottle.
X Stow the tyre sealant bottle, the tyre infla-
tion compressor and the warning triangle.
X Drive to the nearest qualified specialist
workshop

and have the tyre changed there.
X Have the tyre sealant bottle and the filler
hose replaced as soon as possible at a
qualified specialist workshop.
X Have the tyre sealant bottle replaced every
four years at a qualified specialist work-
shop. Battery (vehicle)
Important safety notes
Work on the battery, e.g. removing or instal-
ling, requires specialist knowledge and the
use of special tools. Therefore, always have
work

on the battery carried out at a qualified
specialist workshop. G
WARNING
Work carried out incorrectly on the battery
can, for example, lead to a short circuit and
damage

your vehicle's electronic system. This
can disrupt driving safety systems such as
ABS (anti-lock braking system) or ESP ®
(Elec-
tronic Stability Program).
R If ABS malfunctions, the wheels can lock
during braking. This limits the steerability
of the vehicle when braking and the braking
distance may increase. There is a risk of
accident.
R If ESP ®
malfunctions, the vehicle will not be
stabilised if it starts to skid or a wheel starts
to spin. There is a risk of accident.
You should therefore have all work involving
the battery carried out at a qualified specialist
workshop. G
WARNING
Electrostatic build-up can lead to the creation
of
sparks, which could ignite the highly explo-304
Battery (vehicle)
Breakdown assistance

sive gases of a battery. There is a risk of an
explosion.
Before
handling the battery, touch the vehicle
body to remove any existing electrostatic
build-up.
The highly flammable gas mixture is formed
when charging the battery or jump-starting
the vehicle.
Always make sure that neither you nor the
battery is electrostatically charged. Electro-
static charge is caused, for example, by:
R wearing synthetic clothing
R the friction of clothing on the seat
R pulling or sliding the battery over carpets
or other synthetic materials
R rubbing the battery with a cloth G
WARNING
During the charging process, a battery produ-
ces hydrogen gas. If a short circuit occurs or
sparks are created, the hydrogen gas can
ignite. There is a risk of an explosion.
R Make sure that the positive terminal of a
connected

battery does not come into con-
tact with vehicle parts.
R Never place metal objects or tools on a bat-
tery.
R It is important that you observe the descri-
bed order of the battery terminals when
connecting and disconnecting a battery.
R When jump-starting, make sure that the
battery poles with identical polarity are
connected.
R It is particularly important to observe the
described order when connecting and dis-
connecting the jump leads.
R Never connect or disconnect the battery
terminals while the engine is running. G
WARNING
Battery acid is caustic. There is a risk of injury.
Avoid
contact with the skin, eyes or clothing.
Do not inhale any battery gases. Do not lean
over the battery. Keep children away from batteries. Wash battery acid immediately with
water and seek medical attention.
H
Environmental note Batteries contain pollutants.
It

is illegal to dispose of them
with the household rubbish.
They must be collected sep-
arately and disposed of in an
environmentally responsible
recycling system. Dispose of batteries in an
environmentally responsible
manner. Take discharged
batteries to a qualified spe-
cialist workshop or to a col-
lection

point for used batter-
ies.
! Have the battery checked regularly at a
qualified specialist workshop.
Observe

the service intervals in the Service
Booklet or contact a qualified specialist
workshop for more information.
! Always have work on the battery carried
out at a qualified specialist workshop.
Should it, in exceptional circumstances, be
absolutely necessary to disconnect the bat-
tery yourself, please observe the following:
R switch off the engine and remove the
key. Check that all the indicator lamps in
the instrument cluster are off. Otherwise,
you may damage electronic components
such as the alternator, for example.
R first, disconnect the negative terminal
clamp, followed by the positive terminal
clamp. Never swap the terminal clamps.
The vehicle electronics may otherwise be
damaged.
R on vehicles with automatic transmission,
the transmission is locked in position P
after disconnecting the battery. The vehi-
cle is secured against rolling away. You
can then no longer move the vehicle. Battery (vehicle)
305
Breakdown assistance Z

The battery and the cover of the positive
terminal
clamp must be fitted securely dur-
ing operation.
Comply with safety precautions and take pro-
tective measures when handling batteries. WARNING
Fire, naked flames and smoking
are prohibited when handling the
battery. Avoid creating sparks.
Battery acid is caustic. Avoid con-
tact

with the skin, eyes or clothing.
Wear suitable protective clothing,
in particular gloves, an apron and
a face mask.
Immediately rinse acid splashes
off with clean water. Consult a doc-
tor if necessary. Wear eye protection.
Keep children away.
Observe this Owner's Manual.
For safety reasons, Mercedes-Benz recom-
mends
that you only use batteries which have
been tested and approved for your vehicle by
Mercedes-Benz. These batteries provide
increased impact protection to prevent vehi-
cle occupants from suffering acid burns
should the battery be damaged in the event
of an accident.
In order for the battery to achieve the maxi-
mum possible service life, it must always be
sufficiently charged.
Like other batteries, the vehicle battery may
discharge over time if you do not use the
vehicle. In such cases, have the battery dis-
connected at a qualified specialist workshop. You can also charge the battery with a
charger recommended by Mercedes-Benz.
For

more information, please contact a quali-
fied specialist workshop.
Have the battery charge checked more fre-
quently if you use the vehicle mainly for short
trips or if you leave it standing idle for a
lengthy period. Consult a qualified specialist
workshop if you wish to leave your vehicle
parked up for a long period of time.
i When you park the vehicle, remove the
key if you do not require any electrical con-
sumers. The vehicle will then use very little
energy, thus conserving battery power.
i If the power supply has been interrupted,
e.g. if the battery was discharged, you will
have to:
R set the clock (audio system/COMAND
Online, see the separate operating
instructions).
R reset the function for folding the exterior
mirrors in/out automatically, by folding
the mirrors out once ( Y page 99). Charging the battery
G
WARNING
During charging and jump-starting, explosive
gases
can escape from the battery. There is a
risk of an explosion.
Particularly avoid fire, naked flames, creating
sparks and smoking. Ensure there is sufficient
ventilation while charging and jump-starting.
Do not lean over a battery. G
WARNING
Battery acid is caustic. There is a risk of injury.
Avoid
contact with the skin, eyes or clothing.
Do not inhale any battery gases. Do not lean
over the battery. Keep children away from
batteries. Wash battery acid immediately with
water and seek medical attention. 306
Battery (vehicle)
Breakdown assistance

G
WARNING
A discharged battery can freeze at tempera-
tures below freezing point. When jump-start-
ing
the vehicle or charging the battery, gases
can escape from the battery. There is a risk of
an explosion.
Allow the frozen battery to thaw out before
charging it or jump-starting.
! Only use battery chargers with a maxi-
mum charging voltage of 14.8 V.
! Only charge the battery using the jump-
start connection point.
The jump-starting connection point is in the
engine compartment (Y page 308).
X Open the bonnet (Y page 285).
X Connect the battery charger to the positive
terminal

and earth point in the same order
as when connecting the donor battery in
the jump-starting procedure
(Y page 308).
If the indicator/warning lamps do not light up
at low temperatures, it is very likely that the
discharged battery has frozen. In this case
you may neither jump-start the vehicle nor
charge the battery. The service life of a bat-
tery

that has been thawed could be reduced.
The starting characteristics may be impaired,
especially at low temperatures. Have the
thawed battery checked at a qualified spe-
cialist workshop.
Only charge the installed battery with a bat-
tery charger which has been tested and
approved by Mercedes-Benz. A battery
charger unit specially adapted for Mercedes-
Benz vehicles and tested and approved by
Mercedes-Benz is available as an accessory.
It permits the charging of the battery in its
installed position. Contact a Mercedes-Benz
Service Centre for information and availabil-
ity. Read the battery charger's operating
instructions before charging the battery. Battery (vehicle)
307
Breakdown assistance Z

Jump-starting
For the jump-starting procedure, use only the jump-starting connection point, consisting of a
positive terminal and an earth point, in the engine compartment. G
WARNING
Battery acid is caustic. There is a risk of injury.
Avoid contact with the skin, eyes or clothing. Do not inhale any battery gases. Do not lean over
the battery. Keep children away from batteries. Wash battery acid immediately with water and
seek medical attention. G
WARNING
During charging and jump-starting, explosive gases can escape from the battery. There is a risk
of an explosion.
Particularly avoid fire, naked flames, creating sparks and smoking. Ensure there is sufficient
ventilation while charging and jump-starting. Do not lean over a battery. G
WARNING
During the charging process, a battery produces hydrogen gas. If a short circuit occurs or sparks
are created, the hydrogen gas can ignite. There is a risk of an explosion.
R Make sure that the positive terminal of a connected battery does not come into contact with
vehicle parts.
R Never place metal objects or tools on a battery.
R It

is important that you observe the described order of the battery terminals when connecting
and disconnecting a battery.
R When jump-starting, make sure that the battery poles with identical polarity are connected.
R It is particularly important to observe the described order when connecting and disconnecting
the jump leads.
R Never connect or disconnect the battery terminals while the engine is running. G
WARNING
A discharged battery can freeze at temperatures below freezing point. When jump-starting the
vehicle
or charging the battery, gases can escape from the battery. There is a risk of an explosion.
Allow the frozen battery to thaw out before charging it or jump-starting. G
WARNING
Non-combusted fuel can collect in the exhaust system and ignite. There is a risk of fire. Avoid
repeated and lengthy starting attempts.
! Vehicles

with a petrol engine: avoid repeated and lengthy starting attempts. Otherwise,
the non-combusted fuel may damage the catalytic converter.
If the indicator/warning lamps do not light up at low temperatures, it is very likely that the
discharged battery has frozen. In this case you may neither jump-start the vehicle nor charge
the battery. The service life of a battery that has been thawed could be reduced. The starting 308
Jump-starting
Breakdown assistance

Tow-starting (emergency engine
starting)
! Do not tow-start vehicles with automatic
transmission.
You could otherwise damage
the automatic transmission.
Before tow-starting, the following conditions
must be fulfilled:
R the battery is connected.
R the engine has cooled down.
R the exhaust system has cooled down.
X Switch on the hazard warning lamps
(Y page 108).
X Fit the towing eye (Y page 311).
X Secure the rigid towing bar or the towing
rope.
X Depress and hold the brake pedal.
X Turn the key to position 2 in the ignition
lock.
X Depress the clutch pedal and keep it
depressed.
X Engage neutral.
X Release the brake pedal.
X Tow-start the vehicle.
X Engage second gear.
X Release the clutch pedal slowly without
depressing the accelerator pedal.
The engine is started.
X Depress the clutch pedal and shift to neu-
tral.
X Stop at a suitable place.
X Secure the vehicle by applying the electric
parking brake.
X Remove the rigid towing bar or towing rope.
X Remove the towing eye (Y page 312).
X Switch off the hazard warning lamps.
When tow-starting, it is important that you
observe the safety instructions ( Y page 310)
and the legal requirements for the relevant
countries. Electrical fuses
Important safety notes
G
WARNING
If you manipulate, bridge or replace a faulty
fuse with a fuse of a higher amperage, the
electric

cables could be overloaded. This may
result in a fire. There is a risk of an accident
and injury.
Always replace faulty fuses with specified new
fuses of the correct amperage.
! Only use fuses that have been approved
for Mercedes-Benz vehicles and which
have the correct fuse rating for the system
concerned. Only use fuses marked with an
"S". Components or systems could other-
wise be damaged.
The fuses in your vehicle serve to disconnect
faulty circuits. If a fuse blows, all the compo-
nents on the circuit and their functions will
fail.
Blown fuses must be replaced with fuses of
the same rating, which you can recognise by
the colour and fuse rating. The fuse ratings
are listed in the fuse allocation chart.
If the newly inserted fuse also blows, have the
cause traced and rectified at a qualified spe-
cialist workshop, e.g. a Mercedes-Benz
Service Centre. Before replacing a fuse
X Secure the vehicle against rolling away
(Y page 162).
X Switch off all electrical consumers.
X Turn the key to position 0 in the ignition
lock and remove it (Y page 143). All indi-
cator

lamps in the instrument cluster must
be off.
The fuses are located in various fuse boxes:
R fuse

box in the engine compartment on the
left-hand side of the vehicle, when viewed
in the direction of travel
R fuse box in the front-passenger footwell314
Electrical fuses
Breakdown assistance