2012 MERCEDES-BENZ A-CLASS HATCHBACK ESP

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relate solel\b to vehicles intended for sale on the German market and which
correspond to German regulations.
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which was delivered with \bour vehicle.
Internal use only
Disclaimer
The following version of the Owner‘s Manual describes all models, series and
special equipment of your vehicle. Country-specific language variations are
possible. Please note that your vehicle might not be equipped with all the
described functions. This also affects safety-relevant systems and functions.
Please contact your authorised Mercedes-Benz dealership if you would like
to receive a printed Owner‘s Manual for other vehicle models and vehicle
model years.
The online Owner‘s Manual is the current and valid version. It is possible that
deviations affecting your specific vehicle could not be taken into account
as Mercedes-Benz constantly adapts its vehicles according to the latest
technology and makes changes to the form and the equipment.
Please also read the printed Owner‘s Manual, supplementary documents and
the digital Owner‘s Manual in the vehicle.
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Children
In the vehicle .................................. .50
Restraint systems ............................ 50
Cigarette lighter ................................ 278
Cleaning
Trailer tow hitch ............................ .294
Climate control
Auxiliary heating/ventilatio n ..........134
Controlling automatically .............. .128
Convenience opening/closing
(air-recirculation mode) ................. 132
Cooling with air dehumidification .. 126
Demisting the windows .................. 130
Demisting the windscreen ............. 130
Important safety notes .................. 122
Indicator lamp ................................ 128
Notes on using THERMATIC auto-
matic climate control ..................... 123
Notes on using THERMOTRONIC
automatic climate control .............. 125
Overview of systems ..................... .122
Problem with the rear window
heating .......................................... 132
Problems with cooling with air
dehumidification ............................ 128
Setting the air distribution ............. 129
Setting the air vents ..................... .139
Setting the airflow ......................... 129
Setting the temperature ................ 128
Switching air-recirculation mode
on/off ............................................ 132
Switching on/off ........................... 126
Switching residual heat on/off ...... 133
Switching the rear window heat-
ing on/off ...................................... 131
Switching the ZONE function on/
off ................................................. .129
THERMATIC automatic climate
control .......................................... .123
THERMOTRONIC (2-zone) auto-
matic climate control ..................... 125
Cockpit
Overview .......................................... 28
see Instrument cluster
COLLISION PREVENTION ASSIST
Activating/deactivating the dis-
tance warning function .................. 218
Display message ............................ 230 Operation/notes .............................. 62
COMAND Online
see separate operating instructions
Combination switch .......................... 107
Consumption statistics (on-board
computer) .......................................... 211
Convenience closing feature .............. 85
Convenience opening feature ............ 84
Convenience opening/closing (air-
recirculation mode) ........................... 132
Coolant (engine)
Checking the level ......................... 288
Display message ............................ 243
Important safety notes .................. 344
Temperature (on-board com-
puter) ............................................. 226
Temperature gauge ........................ 208
Warning lamp ................................. 264
Cooling
see Climate control
Cornering lamps
Changing bulbs .............................. 114
Cornering light function
Display message ............................ 239
Function/notes ............................ .109
Crash-responsive emergency light-
ing ....................................................... 111
Cruise control
Activation conditions ..................... 169
Cruise control lever ....................... 169
Deactivating ................................... 170
Display message ............................ 250
Driving system ............................... 168
Important safety notes .................. 168
LIM indicator lamp ......................... 169
Selecting ........................................ 169
Setting a speed .............................. 170
Storing and maintaining current
speed ............................................. 169
Cup holder
Centre console .............................. 276
Important safety notes .................. 275
Rear compartment ......................... 276 D
Dashboard see Instrument cluster Index
7

ESP® (Electronic Stability Pro-
gram) ......................................... 65, 66
ETS/4ETS (Electronic Traction
System) ........................................... 65
Important safety guidelines ............ .61
Overview .......................................... 61
STEER CONTROL ............................. 69
Driving systems
Active Parking Assist ..................... 186
ATTENTION ASSIST ........................ 195
Blind Spot Assist ............................1 97
Cruise control ................................ 168
Display message ............................ 245
Distronic Plus ................................ 173
HOLD function ............................... 179
Lane Keeping Assist ..................... .199
Lane package ................................ 197
PARKTRONIC ................................. 182
RACE START (AMG vehicles) .......... 181
Reversing camera .......................... 191
Speed Limit Assist ......................... 196
SPEEDTRONIC ............................... 171
Driving tips
Aquaplaning ................................... 167
Automatic transmission ................. 154
Brakes .......................................... .166
DISTRONIC PLUS ........................... 178
Downhill gradient ........................... 166
Driving abroad ............................... 104
Driving in winter ............................ .167
Driving on flooded roads ................ 167
Driving on wet roads ..................... .167
General .......................................... 165
Icy road surfaces ........................... 168
Limited braking efficiency on sal-
ted roads ....................................... 167
New brake pads/linings ................ 167
Running-in tips ............................... 142
Snow chains .................................. 321
Symmetrical dipped bea m............. 104
Towing a trailer .............................. 201
Wet road surface ........................... 166
DVD audio (on-board computer) ...... 215 E
EASY-VARIO-PLUS system Luggage compartment enlarge-
ment .............................................. 271
EBD (electronic brake force distri-
bution)
Display message ............................ 232
Function/note s................................ 68
ECO display
Function/note s............................. 165
On-board computer ....................... 212
ECO start/stop function
Automatic engine start .................. 147
Automatic engine switch-off .......... 146
Deactivating/activating ................. 147
General information ....................... 146
Important safety notes .................. 146
Introduction ................................... 145
Electrical fuses
see Fuses
Electronic Stability Program
see ESP® (Electronic Stability Program)
Emergency key
Unlocking the driver's door .............. 81
Emergency key element
Function/note s................................ 75
Locking vehicle ................................ 81
Emergency release
Driver's door .................................... 81
Emergency spare wheel
General notes ................................ 332
Important safety notes .................. 332
Removing ....................................... 332
Technical data ............................... 333
Emergency unlocking
Tailgate ............................................ 83
Vehicle ............................................. 81
Engine
Display message ............................ 243
ECO start/stop function ................ 145
Engine number ............................... 338
Jump-starting ................................. 308
Running irregularly ......................... 149
Starting problems .......................... 149
Starting the engine with the key .... 144
Stopping ........................................ 162
Tow-starting (vehicle) ..................... 314 Index
9

Warning lamp (engine diagnos-
tics) ............................................... 264
Engine electronics
Notes ............................................. 336
Problem (fault) ...............................1 49
Engine oil
Additives ........................................ 344
Checking the oil level ..................... 286
Checking the oil level using the
dipstick .......................................... 287
Display message ............................ 245
Filling capacity ............................... 343
Notes about oil grades ................... 343
Notes on oil level/consumption .... 286
Temperature (on-board com-
puter) ............................................. 226
Topping up ..................................... 287
Viscosity ........................................ 344
Environmental protection
Returning an end-of-life vehicle ....... 21
ESP® (Electronic Stability Pro-
gram)
AMG menu (on-board computer) ... 226
Deactivating/activating (AMG
vehicles) .......................................... 66
Deactivating/activating (except
AMG vehicles) ................................ 218
Deactivating/activating (notes;
except AMG vehicles) ..................... .67
Display message ............................ 230
ETS/4ETS ........................................ 65
Function/note s......................... 65, 66
Important safety guidelines ............. 65
Trailer stabilisation .......................... 68
Warning lamp ................................. 260
ETS/4ETS (Electronic Traction Sys-
tem) ...................................................... 65
Exhaust pipe (cleaning instruc-
tions) .................................................. 294
Exterior lighting
Settings options ............................. 105
see Lights
Exterior mirrors
Adjusting ......................................... 99
Anti-dazzle mode (automatic) ........ 100
Folding in when locking (on-board computer) ...................................... 225
Folding in/out (automatically )....... 100 Folding in/out (electrically) ............. 99
Out of position (troubleshooting) ... 100
Parking position ............................. 100
Resetting ......................................... 99
Storing settings (memory func-
tion) ............................................... 101
F
Fault message see Display messages
Filler cap
see Fuel filler flap
Fire extinguisher ............................... 299
First-aid kit ......................................... 298
Fitting a wheel
Fitting a wheel ............................... 328
Lowering the vehicle ...................... 329
Preparing the vehicle ..................... 325
Raising the vehicle ......................... 326
Removing a whee l.......................... 328
Securing the vehicle against roll-
ing away ........................................ 325
Flat tyre
MOExtended tyre s......................... 300
Preparing the vehicle ..................... 300
TIREFIT kit ...................................... 301
see Emergency spare wheel
Floormat ............................................. 281
Foglamps
Extended rang e.............................. 109
Switching on/of f........................... 106
Frequencies
Mobile phone ................................. 336
Two-way radio ................................ 336
Front foglamps
Display message ............................ 241
Fuel
Additives ........................................ 341
Consumption information .............. 342
Consumption statistics .................. 211
Displaying the current consump-
tion ................................................ 212
Displaying the range ...................... 212
Fuel gaug e....................................... 30
Grade (petrol) ................................ 340
Important safety notes .................. 339
Notes for AMG vehicles ................. 340 10
Index

Temperature
Coolant .......................................... 208
Coolant (on-board computer) ......... 226
Engine oil (on-board computer) ...... 226
Outside temperature ...................... 209
Setting (climate control) ................ 128
TEMPOMAT
Function/note s............................. 168
Theft-deterrent system
ATA (Anti-Theft Alarm system) ......... 69
Immobiliser ...................................... 69
Through-loading ................................ 271
Time
see Separate Owner's manual
Timing (RACETIMER) ......................... 226
TIREFIT kit .......................................... 301
Top Tether ............................................ 54
Tow-away protection .......................... 70
Tow-starting
Emergency engine starting ............ 314
Fitting the towing eye .................... 311
Important safety notes .................. 310
Removing the towing eye ............... 312
Towing
Important safety notes .................. 310
Towing a trailer
Active Parking Assist ..................... 190
Axle load, permissibl e.................... 349
Bulb failure indicator for LED
lamps ............................................. 206
ESP® (Electronic Stability Pro-
gram) ............................................... 68
Pulling away with a traile r.............. 145
Trailer tow hitch display message .. 255
Towing away
Fitting the towing eye .................... 311
Removing the towing eye ............... 312
With both axles on the ground ....... 312
With front axle raised ..................... 312
Trailer coupling
see Towing a trailer
Trailer towing
7-pin connecto r............................. 206
Blind Spot Assist ............................ 199
Cleaning the trailer tow hitch ......... 294
Coupling up a traile r...................... 204
Decoupling a trailer ....................... 204 Driving tips .................................... 201
Folding in the ball coupling ............ 205
Folding out the ball coupling .......... 203
Important safety notes .................. 201
Lights display message .................. 239
Mounting dimensions .................... 348
Parktronic ...................................... 185
Power supply ................................. 205
Trailer load s................................... 349
Transmission
see Automatic transmission
see Manual transmission
Transmission position display
(DIRECT SELECT lever) ...................... 152
Transporting the vehicle .................. 313
Trim pieces (cleaning instruc-
tions) .................................................. 295
Trip computer (on-board com-
puter) .................................................. 211
Trip meter
Calling up ....................................... 211
Resetting (on-board computer) ...... 212
Turn signals
Changing bulbs (front) ................... 114
Changing bulbs (rear) .................... 115
Switching on/of f........................... 107
TV
Operating (on-board computer) ..... 215
see Separate operating instructions
Two-way radio
Frequencies ................................... 336
Installation ..................................... 336
Transmission output (maximum) .... 336
Type identification plate
see Vehicle identification plate
Tyre pressure
Display message ............................ 251
Not reached (TIREFIT) .................... 303
Reached (TIREFIT) .......................... 303
Recommended ............................... 321
Tyre pressure loss warning
Important safety notes .................. 323
Restarting ...................................... 323
Tyres
Changing a whee l.......................... 324
Checking ........................................ 319
Direction of rotation ...................... 324
Display message ............................ 251 18
Index

Important safety notes .................. 318
M+S tyres ...................................... 320
MOExtended tyres .........................3
20
Replacing ....................................... 324
Service life ..................................... 319
Storing .......................................... .324
Summer tyres ........................ 168, 320
Tyre size (data) .............................. 329
Tyre tread ...................................... 319
see Flat tyre U
Unladen weight ................................. 346
Unlocking
Emergency unlocking ....................... 81
From inside the vehicle (central
unlocking button) ............................ .80V
Vanity mirror (in sun visor) .............. 277
Variable SPEEDTRONIC
see SPEEDTRONIC
Vehicle
Correct use ...................................... 24
Data acquisition ............................... 25
Electronics ..................................... 336
Equipment ....................................... 22
Implied warranty .............................. 24
Individual settings .......................... 220
Leaving parked up ......................... 164
Locking (in an emergency) ............... 81
Locking (key) ................................... 75
Lowering ........................................ 329
Pulling away ................................... 144
Raising ........................................... 326
Registration ..................................... 24
Securing from rolling away ............ 325
Tow-starting ................................... 310
Towing away .................................. 310
Transporting .................................. 313
Unlocking (in an emergency) ........... 81
Unlocking (key) ................................ 75
Vehicle data ................................... 346
Vehicle data ....................................... 346
Vehicle dimensions ........................... 346
Vehicle emergency locking ................ 81Vehicle identification number
see VIN
Vehicle identification plate .............. 338
Vehicle maintenance
see ASSYST PLUS
Vehicle tool kit .................................. 299
Vehicle weights ................................. 346
Video (DVD) ........................................ 215
Video DVD (on-board computer) ...... 215
VIN ...................................................... 338 W
Warning and indicator lamps ABS ................................................ 258
Brakes ........................................... 258
Distance warning signal ................. 266
ESP® ............................................. 260
ESP® OFF ...................................... 261
Fuel tank ........................................ 264
LIM (cruise control) ........................ 169
LIM (DISTRONIC PLUS) .................. 174
LIM (variable SPEEDTRONIC) ......... 171
Overview .......................................... 32
PASSENGER AIRBAG OFF ................ 52
Reserve fue l................................... 264
Seat belt ........................................ 257
SRS ................................................ 263
Warning triangle ................................ 298
Washer fluid
Display message ............................ 256
Wheel bolt tightening torque ........... 329
Wheel chock ...................................... 325
Wheels
Changing a whee l.......................... 324
Changing/replacing ....................... 324
Checking ........................................ 319
Cleaning ......................................... 292
Cleaning (warning) ......................... 324
Emergency spare wheel ................. 332
Fitting a new wheel ........................ 328
Fitting a wheel ............................... 325
Important safety notes .................. 318
Removing a whee l.......................... 328
Storing ........................................... 324
Tightening torque ........................... 329
Wheel size/tyre size ...................... 329 Index
19

Protection of the environment
General notes
H
Environmental note
Daimler's declared policy is one of compre-
hensive environmental protection.
Our objectives are to use the natural resour-
ces which form the basis of our existence on
this planet sparingly and in a manner which
takes the requirements of both nature and
humanity into consideration.
You too can help to protect the environment
by operating your vehicle in an environmen-
tally-responsible manner.
Fuel consumption and the rate of engine,
transmission, brake and tyre wear depend on
the following factors:
R operating conditions of your vehicle
R your personal driving style
You can influence both factors. Therefore,
please bear the following in mind:
Operating conditions:
R avoid short trips, as these increase fuel
consumption.
R observe the correct tyre pressure.
R do not carry any unnecessary weight in the
vehicle.
R remove the roof rack once you no longer
need it.
R a regularly serviced vehicle will contribute
to environmental protection. You should
therefore adhere to the service intervals.
R all maintenance work should be carried out
at a qualified specialist workshop.
Personal driving style:
R do not depress the accelerator pedal when
starting the engine.
R do not warm up the engine when the vehicle
is stationary.
R drive carefully and maintain a safe distance
from the vehicle in front.
R avoid frequent, sudden acceleration and
braking. R
change gear in good time and use each gear
only up to Ôof its maximum engine speed.
R switch off the engine in stationary traffic.
R monitor the vehicle's fuel consumption. Returning an end-of-life vehicle
EU countries only:
Mercedes-Benz will take back your old vehicle to dispose of it in an environmentally-respon-sible manner in accordance with the Euro-
pean Union (EU) End of Life Vehicles Direc-
tive.
There is a network of return points and dis-
assembly plants available. You can return
your vehicle to these plants free of charge.
This makes a valuable contribution to the
recycling process and the conservation of
resources.
For further information on recycling old vehi- cles, recovery and the terms of the policy,
visit the Mercedes-Benz homepage. Genuine Mercedes-Benz parts
H
Environmental note
Daimler AG also supplies reconditioned
assemblies and parts which are of the same
quality as new parts. For these, the same war-
ranty applies as for new parts.
! Airbags and seat belt tensioners, as well
as control units and sensors for these
restraint systems, may be installed in the
following areas of your vehicle:
R doors
R door pillars
R door sills
R seats
R dashboard
R instrument cluster
R centre console Introduction
21 Z

Do not install accessories such as audio
systems in these areas. Do not carry out
repairs or welding. You could impair the
operating efficiency of the restraint sys-
tems.
Have accessories retrofitted at a qualified
specialist workshop.
If you use parts, tyres and wheels as well as
accessories relevant to safety which have not been approved by Mercedes, the operating
safety of the vehicle could be jeopardised.
This could lead to malfunctions in safety-rel-
evant systems, e.g. the brake system. Only
use genuine Mercedes-Benz parts or parts of
equal quality. Only use tyres, wheels and
accessories that have been specifically
approved for your vehicle.
Mercedes-Benz tests genuine parts and con-
version parts and accessories that have been specifically approved for your vehicle for their
reliability, safety and suitability. Despite
ongoing market research, Mercedes-Benz is
unable to assess other parts. Mercedes-Benz accepts no responsibility for the use of such
parts in Mercedes-Benz vehicles, even if they
have been independently or officially
approved.
In Germany, certain parts are only officially
approved for installation or modification if
they comply with legal requirements. This
also applies to some other countries. All gen- uine Mercedes-Benz parts meet the approval
requirements. The use of non-approved parts
may invalidate the vehicle's general operating
permit.
This is the case:
R if they cause a change of the vehicle type
from that for which the vehicle's general
operating permit was granted
R if other road users could be endangered
R if the emission or noise levels are adversely
affected
Always specify the vehicle identification num-
ber (VIN) (Y page 338) and the engine num-
ber (Y page 338) when ordering genuine
Mercedes-Benz parts. Owner's Manual
General notes
Before you first drive off, read this Owner's
Manual carefully and familiarise yourself with
your vehicle.
For your own safety and a longer vehicle life,
follow the instructions and warning notices in this manual. Disregarding them may lead to
damage to the vehicle or personal injury. Vehicle equipment
This Owner's Manual describes all models
and all standard and optional equipment
available for your vehicle at the time of pub-
lication of the Owner's Manual. Country-spe-
cific differences are possible. Note that your
vehicle may not be fitted with all features
described. This is also the case for systems
and functions relevant to safety. Therefore,
the equipment on your vehicle may differ from
that in the descriptions and illustrations.
The original purchase contract documenta-
tion for your vehicle contains a list of all of the systems in your vehicle.
Should you have any questions concerning
equipment and operation, please consult a
Mercedes-Benz Service Centre.
The Owner's Manual and Service Booklet are
important documents and should kept in the
vehicle. Operating safety
Important safety notes
G
WARNING
If you do not have the prescribed service/
maintenance work or necessary repairs car-
ried out, this could result in malfunctions or
system failures. There is a risk of an accident.
Always have the prescribed service/mainte-
nance work as well as necessary repairs car-
ried out at a qualified specialist workshop. 22
Introduction