2012 MERCEDES-BENZ A-CLASS HATCHBACK fuel pump

Problems with the transmission
Problem
Possible causes/consequences and
M
MSolutions The transmission has
problems shifting gear. The transmission is losing oil.
X Have the transmission checked at a qualified specialist work-
shop immediately. The acceleration ability
is deteriorating.
The transmission no
longer shifts into all of
the gears.
Reverse gear can no
longer be engaged. The transmission is in emergency mode.
X Stop.
X Shift the transmission to position P.
X Switch off the engine.
X Wait at least 10seconds before restarting the engine.
X Shift the transmission to position D.
X Have the transmission checked at a qualified specialist work-
shop immediately. Refuelling
Important safety notes
G
WARNING
Fuel is highly flammable. If you handle fuel
incorrectly, there is a risk of fire and explo-
sion.
You must avoid fire, naked flames, creating
sparks and smoking. Switch off the engine
and, if applicable, the auxiliary heating before refuelling. G
WARNING
Fuels are poisonous and hazardous to health. There is a danger of injury.
Do not swallow fuel or let it come into contact
with skin, eyes or clothing. Do not inhale fuel
vapours. Keep fuels out of the reach of chil-
dren.
If you or others come into contact with fuel,
observe the following:
R Wash the fuel off any affected areas of skin
with water and soap immediately.
R If you get fuel in your eyes, rinse them thor-
oughly with clean water immediately. Seek immediate medical attention. R
If fuel is swallowed, seek immediate medi-
cal attention. Do not induce vomiting.
R Change any clothing that has come into
contact with fuel immediately. G
WARNING
Electrostatic charge can cause sparks and
thereby ignite fuel vapours. There is a risk of
fire and explosion.
Always touch the vehicle body before opening the fuel filler flap or touching the fuel pump
nozzle. This discharges any electrostatic
charge that may have built up. G
WARNING
Vehicles with a diesel engine:
If you mix diesel fuel with petrol, the flash
point of this fuel mixture is lower than that of pure diesel fuel. When the engine is running,
components in the exhaust system may over-
heat unnoticed. There is a risk of fire.
Never refuel with petrol. Never add petrol to
diesel fuel.
! Do not use petrol to refuel vehicles with a
diesel engine. Do not use diesel to refuel
vehicles with a petrol engine. Do not switch Refuelling
159Driving and parking Z

on the ignition if you accidentally refuel
with the wrong fuel. Otherwise, the fuel will enter the fuel system. Even small amounts
of the wrong fuel could result in damage to the fuel system and the engine. The repair
costs are high. Notify a qualified specialist
workshop and have the fuel tank and fuel
lines drained completely.
! Overfilling the fuel tank could damage the
fuel system.
! Take care not to spill any fuel on painted
surfaces. You could otherwise damage the
paintwork.
! Use a filter when adding fuel from a fuel
can. The fuel lines and/or the diesel injec-
tion system could otherwise be blocked by particles from the fuel can.
Do not get into the vehicle again during the
refuelling process. Otherwise, electrostatic
charge could build up again.
If you overfill the fuel tank, some fuel may
spray out when you remove the fuel pump
nozzle.
For further information on fuel and fuel quality (Y page 339). Refuelling
Opening/closing the fuel filler flap :
To open the fuel filler flap
; Tyre pressure table
= To insert the fuel filler cap
? Fuel type to be refuelled The fuel filler flap is unlocked or locked auto-
matically when you open or close the vehicle
with the key.
The position of the fuel filler cap is displayed
æ in the instrument cluster. The arrow
next to the filling pump indicates the side of
the vehicle.
Opening X
Switch off the engine.
X Remove the key from the ignition lock.
X Press the fuel filler flap in the direction of
arrow :.
The fuel filler flap swings up.
X Turn the fuel filler flap anti-clockwise and
remove it.
X Insert the fuel filler cap into holder on the
inside of fuel filler flap =.
X Completely insert the filler neck of the fuel
pump nozzle into the tank, hook in place
and refuel.
X Only fill the tank until the pump nozzle
switches off.
i Do not add any more fuel after the pump
stops filling for the first time. Otherwise,
fuel may leak out.
Closing X
Replace the cap on the filler neck and turn
clockwise until it engages audibly.
X Close the fuel filler flap.
i Close the fuel filler flap before locking the
vehicle. 160
RefuellingDriving and parking

Petrol (EN 228, E DIN 51626
‑1)Fuel grade (AMG vehicles)
! Only refuel using super unleaded petrol
with at least 98 RON/88 MON that con-
forms to European standard EN 228 or an
equivalent specification.
You can otherwise impair engine output or
damage the engine.
! Premium-grade unleaded petrol with an
octane rating of 95 RON/85 MON may be
used as a temporary measure if the recom-
mended fuel is not available. This may
reduce engine performance and increase
fuel consumption. As much as possible,
avoid driving at full throttle.
! Regular unleaded petrol with an octane
rating of 91 RON/82.5 MON may also be
used as a temporary measure if the recom-
mended fuel is not available.
Doing so results in noticeably higher fuel
consumption, and the engine power output is noticeably reduced. Avoid driving at full
throttle.
If only regular unleaded petrol with an
octane rating of 91 RON/82.5 MON or
lower is available, you must have the vehi-
cle adapted to this fuel at a qualified spe-
cialist workshop.
i E10 fuel contains up to 10% bioethanol.
Your vehicle is suitable for use with E10
fuel. You can refuel your vehicle using E10
fuel.
Fuel grade (except AMG vehicles) ! Do not use diesel to refuel vehicles with a
petrol engine. Do not switch on the ignition if you accidentally refuel with the wrong
fuel. Otherwise, fuel can enter the fuel sys- tem. Even small amounts of the wrong fuel
could result in damage to the fuel system
and the engine. Notify a qualified specialist
workshop and have the fuel tank and fuel
lines drained completely. !
Only refuel using premium-grade unlea-
ded petrol with at least 95 ROZ/85 MOZ,
that conforms to European standard
EN 228 or E DIN 51626–1 or an equivalent specification.
Fuel of this specification can contain up to 10 % ethanol.
Fuel that does not conform to EN 228 or
E DIN 51626–1 can lead to increased wear
and damage the engine and exhaust sys-
tem.
! Only use the fuel recommended. Operat-
ing the vehicle with other fuels can lead to
engine failure.
! Do not use the following:
R E85 (petrol with 85% ethanol)
R E100 (100% ethanol)
R M15 (petrol with 15% methanol)
R M30 (petrol with 30% methanol)
R M85 (petrol with 85% methanol)
R M100 (100% methanol)
R Petrol with additives containing metal
R Diesel
Do not mix such fuels with the fuel recom-
mended for your vehicle. Do not use addi-
tives. This can otherwise lead to engine
damage. This does not include cleaning
additives for the removal and prevention of
residue build-up. Petrol must only be mixed
with additives recommended by Mercedes- Benz; see "Additives". You can obtain fur-
ther information from any Mercedes-Benz
Service Centre.
Usually you will find information about the
fuel grade on the pump. If you cannot find the
label on the petrol pump, ask the filling sta-
tion staff.
i E10 fuel contains up to 10% bioethanol.
Your vehicle is suitable for use with E10
fuel. You can refuel your vehicle using E10
fuel.
i A 200 BlueEFFICIENCY, A 250 BlueEF-
FICIENCY: as a temporary measure, if the340
Service products and capacitiesTechnical data

recommended fuel is not available, you
may also use unleaded petrol with an
octane rating of 93 RON/83 MON.
All other models: as a temporary meas-
ure, if the recommended fuel is not availa-
ble, you may also use unleaded petrol with
an octane rating of 91 RON/82 MON. This may reduce engine performance and
increase fuel consumption. Avoid driving at
full throttle and sudden acceleration. Never refuel using fuel with a lower RON/MON.
i In some countries, the available petrol
may not be sufficiently low in sulphur. This
fuel can temporarily produce unpleasant
odours, especially on short journeys. As
soon as sulphur-free fuel (sulphur content
<1 0 ppm) is used for refuelling, the odours
are reduced.
Information on refuelling (Y page 159).
Additives ! Operating the engine with fuel additives
can cause wear in the fuel high-pressure
pump and contaminate the entire fuel sys-
tem. The repair costs are high. This does
not include additives for the removal and
prevention of residue build-up. Petrol must only be mixed with additives recommended
by Mercedes-Benz. More information about recommended additives can be obtained
from any Mercedes-Benz Service Centre.
One of the major problems with low-grade
fuel is the creation of carbon deposits during
the process of burning fuel. Mercedes-Benz
recommends that you use fuel brands that
have additives.
If you use fuels without these additives for a
longer period of time, there may be a build-up
of carbon deposits. These will form especially on the inlet valves and in the combustion
chamber.
This could lead to engine running problems,
e.g.:
R longer engine warm-up phase
R uneven idle R
engine noise
R misfiring
R loss of power
In areas where petrol with the required addi-
tives is not available, carbon deposits can
build up. In this case, Mercedes-Benz recom-
mends the use of additives that have been
approved for Mercedes-Benz vehicles; see
http://bevo.mercedes-benz.com.
The quality of the fuel available in some coun- tries may not be sufficient. Residue could
build up as a result. In such cases, and in
consultation with a Mercedes-Benz Service
Centre, the petrol may be mixed with the
additive recommended by Mercedes-Benz
(part no. A000989254512). You must
observe the notes and mixing ratios specified on the container.
Consult a Mercedes-Benz Service Centre to
view a list of approved products. Observe the
instructions for use in the product descrip-
tion.
Do not mix other fuel additives with fuel. This
causes unnecessary costs and could damage the engine.
Diesel (EN 590) Fuel grade
G
WARNING
If you mix diesel fuel with petrol, the flash
point of this fuel mixture is lower than that of pure diesel fuel. When the engine is running,
components in the exhaust system may over-
heat unnoticed. There is a risk of fire.
Never refuel with petrol. Never add petrol to
diesel fuel.
! When refuelling, only use diesel fuel that
conforms to the European standard EN 590
or is of equivalent quality. Fuel that does
not conform to EN 590 can lead to
increased wear as well as damage to the
engine and exhaust system. Service products and capacities
341Technical data Z

!
Do not use the following:
R marine diesel
R heating oil
R bio-diesel
R vegetable oil
R petrol
R paraffin
R kerosene
Do not mix such fuels with diesel fuel and
do not use any special additives. This can
otherwise lead to engine damage.
! Vehicles with a diesel particle filter:
in
countries outside the EU, only refuel with
low-sulphur Euro diesel with a sulphur con- tent under 50 ppm; otherwise the emission
control system could be damaged.
! Vehicles without a diesel particle fil-
ter: in countries where only diesel fuel with
a high sulphur content is available, you will
need to carry out your vehicle's oil change
at shorter intervals. More information
about the interval for oil change can be
obtained from any qualified specialist
workshop.
Usually you will find information about the
fuel grade on the pump. If you cannot find the label on the petrol pump, ask the filling sta-
tion staff.
Information on refuelling (Y page 159).
Low outside temperatures
In winter months, diesel fuel with an improved cold flow quality is available. In Europe, the
EN 590 standard defines various climate-
dependent temperature categories. Malfunc- tions can be avoided by refuelling with diesel
fuel that corresponds to the climatic specifi-
cations outlined in EN 590. At unusually low
outside temperatures, it is possible that the
flow characteristics of the diesel fuel could be
insufficient. Accordingly, diesel fuel from
warmer areas may not be suitable for opera-
tion in colder climatic conditions. i
Further information on country-specific
fuel properties can be obtained from oil
companies, e.g. at filling stations.
Fuel consumption information H
Environmental note
CO 2(carbon dioxide) is the gas which scien-
tists believe to be principally responsible for
global warming (the greenhouse effect). Your vehicle's CO 2emissions are directly related to
fuel consumption and therefore depend on:
R efficient use of the fuel by the engine
R driving style
R other non-technical factors, such as envi-
ronmental influences or road conditions
You can minimise your vehicle's CO 2emis-
sions by driving carefully and having it serv-
iced regularly.
The vehicle will use more fuel than usual in the following situations:
R at very low outside temperatures
R in urban traffic
R on short journeys
R in mountainous terrain
R when towing a trailer
i Only for certain countries: you can find
the current consumption and emission val-
ues of your vehicle in the COC documents
(EU CERTIFICATE OF CONFORMITY). These documents are delivered with your vehicle.
The consumption figures were in each casebased on the currently applicable version:
R for vehicles that comply with standards
up to and including the EURO 4 standard,
in accordance with EU Directive
80/1268/EEC
R for vehicles that comply with or exceed
the EURO 5 standard, in accordance with
Regulation (EC) No. 715/2007
Deviations from these values may occur
under normal operating conditions. 342
Service products and capacitiesTechnical data