MULTI-FUNCTION LEVER
Windshield wiper:Rotate the end
of the control away from you to
increase the speed of the wipers;
rotate toward you to decrease the
speed of the wipers.
Rain-sensing wipers (if
equipped):The rain-sensing wipers
will automatically activate when
moisture is present on the
windshield and the multi-function
switch is set to one of five
auto/interval moisture sensitivity settings. Rotate the end of the control
toward the windshield to increase the sensitivity. The speed of the
rain-sensitive wipers will vary based on the amount of moisture detected
on the windshield and the auto/interval setting. There are no interval
(intermittent wipe) settings on vehicles with rain-sensing wipers. The
wipers will continue to wipe as long as the presence of moisture is
detected on the windshield. More or less wiping may occur depending on
humidity, mist or light rain, or road spray.
Keep the outside of the windshield clean, especially the area around the
rear view mirror where the sensor is located or rain sensor performance
may be affected.
Note:During winter driving conditions with ice, snow or a salty road
mist, inconsistent or unexpected wiping or smearing may occur. In these
conditions, you can lower the sensitivity to reduce the amount of
smearing or override the feature by selecting low- or high-speed wiping
or turning the wiper system off.
Note:The wipers must be turned off before entering a car wash.
Windshield washer:Press the end
of the stalk:
•briefly: causes a single swipe of
the wipers without washer fluid.
•a quick press and hold: the
wipers will swipe three times with
washer fluid.
•a long press and hold: the wipers
and washer fluid will be activated
for up to ten seconds.
Driver Controls
87
2012 MKZ Hybrid(hkz)
Owners Guide, 1st Printing
USA(fus)
Courtesy wipe feature:One extra wipe will occur a few seconds after
washing the front window to clear any excess washer fluid remaining on
the windshield.
Note:Do not operate the washer when the washer reservoir is empty.
This may cause the washer pump to overheat. Check the washer fluid
level frequently. Do not operate the wipers when the windshield is dry.
This may scratch the glass, damage the wiper blades and cause the wiper
motor to burn out. Before operating the wiper on a dry windshield,
always use the windshield washer. In freezing weather, be sure the wiper
blades are not frozen to the windshield before operating the wipers.
Windshield wiper rainlamp feature
When the windshield wipers are turned on during daylight, and the
headlamp control is in the autolamp position, the exterior lamps will turn
on after a brief delay and will remain on until the wipers are turned off.
TILT/TELESCOPE STEERING WHEEL
To adjust the steering wheel:
1. Pull the lever down to unlock the
steering column.
2. While the lever is in the down
position, move the steering wheel
up or down and in or out until you
find the desired position.
3. While holding the steering wheel
in place, pull the lever up to its
original position to lock the steering
column.
WARNING:Never adjust the steering wheel when the vehicle is
moving.
Driver Controls
88
2012 MKZ Hybrid(hkz)
Owners Guide, 1st Printing
USA(fus)
Fuse/Relay
LocationFuse Amp
RatingProtected Circuits
37 10A Humidity sensor fan
38 20A Subwoofer amplifier
39 20A Radio
40 20A Not used (spare)
41 15A Automatic dimming mirror, Moon roof,
Compass, Front windows
42 10A Electronic stability control, Adaptive
headlamps
43 10A Rain sensor
44 10A Fuel diode/Powertrain control module
45 5A Heated backlight and blower relay coil,
Wiper washer
46 7.5A Occupant classification sensor (OCS)
module, Passenger airbag off lamp
47 30A Circuit
BreakerRear windows
48 — Delayed accessory relay
Power distribution box
The power distribution box is located in the engine compartment. The
power distribution box contains high-current fuses that protect your
vehicle’s main electrical systems from overloads.
WARNING:Always disconnect the battery before servicing high
current fuses.
WARNING:To reduce risk of electrical shock, always replace
the cover to the power distribution box before reconnecting the
battery or refilling fluid reservoirs.
If the battery has been disconnected and reconnected, refer to the
Batterysection of theMaintenance and Specificationschapter.
Roadside Emergencies
255
2012 MKZ Hybrid(hkz)
Owners Guide, 1st Printing
USA(fus)
WINDOWS AND WIPER BLADES
The windshield, rear and side windows and the wiper blades should be
cleaned regularly. If the wipers do not wipe properly, substances on the
vehicle’s glass or the wiper blades may be the cause. These may include
hot wax treatments used by commercial car washes, water repellent
coatings, tree sap, or other organic contamination; these contaminants
may cause squeaking or chatter noise from the blades, and streaking and
smearing of the windshield. To clean these items, follow these tips:
•The windshield, rear windows and side windows may be cleaned with
a non-abrasive cleaner such as MotorcraftUltra-Clear Spray Glass
Cleaner (ZC-23), available from your authorized dealer.
•The wiper blades can be cleaned with isopropyl (rubbing) alcohol or
MotorcraftPremium Windshield Washer Concentrate (ZC-32-A) in
the U.S., or Premium Quality Windshield Washer Fluid [CXC-37-(A, B,
D, or F)] in Canada, available from your authorized dealer. This
washer fluid contains special solution in addition to alcohol which
helps to remove the hot wax deposited on the wiper blade and
windshield from automated car wash facilities. Be sure to replace
wiper blades when they appear worn or do not function properly.
•Do not use abrasives, as they may cause scratches.
•Do not use fuel, kerosene, or paint thinner to clean any parts.
If you cannot remove those streaks after cleaning with the glass cleaner
or if the wipers chatter and move in a jerky motion, clean the outer
surface of the windshield and the wiper blades using a sponge or soft
cloth with a neutral detergent or mild-abrasive cleaning solution. After
cleaning, rinse the windshield and wiper blades with clean water. The
windshield is clean if beads do not form when you rinse the windshield
with water.
Do not use sharp objects, such as a razor blade, to clean the
inside of the rear window or to remove decals, as it may cause
damage to the rear window defroster’s heated grid lines.
INSTRUMENT PANEL/INTERIOR TRIM AND CLUSTER LENS
Clean the instrument panel, interior trim areas and cluster lens with a
clean, damp, white cotton cloth, then use a clean and dry white cotton
cloth to dry these areas.
•Avoid cleaners or polishes that increase the gloss of the upper portion
of the instrument panel. The dull finish in this area helps protect the
driver from undesirable windshield reflection.
Cleaning
283
2012 MKZ Hybrid(hkz)
Owners Guide, 1st Printing
USA(fus)
WINDSHIELD WASHER FLUID
Add fluid to fill the reservoir if the
level is low. In very cold weather, do
not fill the reservoir completely.
Only use a washer fluid that meets
Ford specifications. Do not use any
special washer fluid such as
windshield water repellent type fluid
or bug wash. They may cause
squeaking, chatter noise, streaking and smearing. Refer toMaintenance
product specifications and capacitiesin this chapter.
State or local regulations on volatile organic compounds may restrict the
use of methanol, a common windshield washer antifreeze additive.
Washer fluids containing non-methanol antifreeze agents should be used
only if they provide cold weather protection without damaging the
vehicle’s paint finish, wiper blades or washer system.
WARNING:If you operate your vehicle in temperatures below 40°F
(5°C), use washer fluid with antifreeze protection. Failure to use
washer fluid with antifreeze protection in cold weather could result in
impaired windshield vision and increase the risk of injury or accident.
CHANGING THE WIPER BLADES
1. Pull the wiper arm away from the
vehicle. Turn the blade at an angle
from the wiper arm. Press the lock tab
to release the blade and pull the wiper
blade down toward the windshield to
remove it from the arm.
2. Attach the new wiper to the
wiper arm and press it into place
until a click is heard.
Replace wiper blades at least once
per year for optimum performance.
Poor wiper quality can be improved by cleaning the wiper blades and the
windshield. Refer toWindows and wiper bladesin theCleaningchapter.
To prolong the life of the wiper blades, it is highly recommended to
scrape off the ice on the windshield before turning on the wipers. The
layer of ice has many sharp edges and can damage the micro edge of the
wiper rubber element.
Maintenance and Specifications
290
2012 MKZ Hybrid(hkz)
Owners Guide, 1st Printing
USA(fus)
Removing vehicle from storage
When your vehicle is ready to come out of storage, do the following:
•Wash your vehicle to remove any dirt or grease film build-up on
window surfaces.
•Check windshield wipers for any deterioration.
•Check under the hood for any foreign material that may have collected
during storage (mice/squirrel nests).
•Check the exhaust for any foreign material that may have collected
during storage.
•Check tire pressures and set tire inflation per the Tire Label.
•Check brake pedal operation. Drive the vehicle 15 ft (4.5 meters) back
and forth to remove rust build-up.
•Check fluid levels (including coolant, oil and gas) to make sure there
are no leaks, and fluids are at recommended levels.
•If the battery was removed, clean the battery cable ends and inspect.
If you have any concerns or issues, contact your authorized dealer.
MOTORCRAFT PART NUMBERS
Component 2.5L iVCT engine
Oil filter FL-910S
Spark plugs
1
Cabin air filter FP-67
Low voltage (underhood) battery BXT-67-R
Windshield wiper bladeWW-1801-PF (driver side)
WW-1901-PF (passenger side)
1For spark plug replacement, see your authorized dealer. Refer to
scheduled maintenance informationchapter for the appropriate
intervals for changing the spark plugs.
Replace the spark plugs with ones that meet Ford material and
design specifications for your vehicle, such as Motorcraftor
equivalent replacement parts. The customer warranty may be
void for any damage to the engine if such spark plugs are not
used.
Maintenance and Specifications
315
2012 MKZ Hybrid(hkz)
Owners Guide, 1st Printing
USA(fus)
Engine oil/coolant change intervals
Engine oilAs indicated by the message center (can be
up to one year or 10,000 miles [16,000 km])
Engine coolant and
motor/electronics
coolant, initial change6 years or 100,000 miles (160,000 km)
(whichever comes first)
Engine coolant and
motor/electronics
coolant, after initial
changeEvery 3 years or 50,000 miles (80,000 km)
Check every month
Engine oil level
Function of all interior and exterior lights
Tires for wear and proper pressure, including spare
Windshield washer fluid level
Check every six months
Battery connections; clean if necessary
Body and door drain holes for obstructions; clean if necessary
Cooling system fluid level and coolant strength
Door weatherstrips for wear; lubricate if necessary
Hinges/latches/outside locks for proper operation; lubricate if necessary
Parking brake for proper operation
Safety belts and seat latches for wear and function
Safety warning lamps (brake, ABS, airbag, safety belt) for operation
Washer spray/wiper operation; clean or replace blades as necessary
Scheduled Maintenance
330
2012 MKZ Hybrid(hkz)
Owners Guide, 1st Printing
USA(fus)
Multi-point inspection
In order to keep your vehicle running right, it is important to have the
systems on your vehicle checked regularly. This can help identify
potential issues and prevent major problems. Ford Motor Company
recommends the following multi-point inspection be performed at every
scheduled maintenance interval to help ensure your vehicle keeps
running great.
Multi-point inspection – Recommended each visit
Accessory drive belt(s) Half-shaft dust boots (if equipped)
Battery performance Horn operation
Clutch operation (if equipped) Radiator, cooler, heater and A/C hoses
Engine air filter Suspension component for leaks or
damage
Exhaust system Steering and linkage
Exterior lamps and hazard
warning system operationTires for wear and proper pressure,
including spare
Fluid levels*; fill if necessary Windshield for cracks, chips or pits
For oil and fluid leaks Washer spray and wiper operation
*Brake, coolant recovery reservoir, manual and automatic transmission
(with an underhood dipstick), power steering (if equipped) and
window washer
Be sure to ask your dealership service advisor or technician about the
multi-point vehicle inspection. It’s a comprehensive way to perform a
thorough inspection of your vehicle. It’s your checklist that gives you
immediate feedback on the overall condition of your vehicle. You’ll know
what’s been checked, what’s okay, as well as those things that may
require future or immediate attention. The multi-point vehicle inspection
is one more way to keep your vehicle running great!
Scheduled Maintenance
331
2012 MKZ Hybrid(hkz)
Owners Guide, 1st Printing
USA(fus)