
Ford ESP Can Quickly Pay for Itself
One service bill – the cost of parts and labor – can easily exceed the
price of your Ford ESP Service Contract. With Ford ESP, you minimize
your risk for unexpected repair bills and rising repair costs.
Avoid the rising cost of properly maintaining your vehicle!
Ford ESP also offers a Premium Maintenance Plan that covers items that
routinely wear out.
The coverage is prepaid, so you never have to worry about affording
your vehicle maintenance. It covers regular checkups, routine
inspections, preventive care and replacement of items that require
periodic attention fornormal “wear”:
•Wiper blades•Brake pads and linings
•Spark plugs (except
California)•Shock absorbers
•Clutch disc•Belts and hoses
Contact your selling Ford or Lincoln dealership today so they can
customize a Ford Extended Service Plan that fits your driving lifestyle
and budget.
Interest free finance options available
Take advantage of our installment payment plan, just a 10% down
payment will provide you with an affordable no interest, no-fee payment
opportunity.
Ford Extended Service Plan
324
2012 MKZ Hybrid(hkz)
Owners Guide, 1st Printing
USA(fus)
![LINCOLN MKZ HYBRID 2012 Owners Manual Engine oil/coolant change intervals
Engine oilAs indicated by the message center (can be
up to one year or 10,000 miles [16,000 km])
Engine coolant and
motor/electronics
coolant, initial change6 years LINCOLN MKZ HYBRID 2012 Owners Manual Engine oil/coolant change intervals
Engine oilAs indicated by the message center (can be
up to one year or 10,000 miles [16,000 km])
Engine coolant and
motor/electronics
coolant, initial change6 years](/manual-img/15/6990/w960_6990-329.png)
Engine oil/coolant change intervals
Engine oilAs indicated by the message center (can be
up to one year or 10,000 miles [16,000 km])
Engine coolant and
motor/electronics
coolant, initial change6 years or 100,000 miles (160,000 km)
(whichever comes first)
Engine coolant and
motor/electronics
coolant, after initial
changeEvery 3 years or 50,000 miles (80,000 km)
Check every month
Engine oil level
Function of all interior and exterior lights
Tires for wear and proper pressure, including spare
Windshield washer fluid level
Check every six months
Battery connections; clean if necessary
Body and door drain holes for obstructions; clean if necessary
Cooling system fluid level and coolant strength
Door weatherstrips for wear; lubricate if necessary
Hinges/latches/outside locks for proper operation; lubricate if necessary
Parking brake for proper operation
Safety belts and seat latches for wear and function
Safety warning lamps (brake, ABS, airbag, safety belt) for operation
Washer spray/wiper operation; clean or replace blades as necessary
Scheduled Maintenance
330
2012 MKZ Hybrid(hkz)
Owners Guide, 1st Printing
USA(fus)

Multi-point inspection
In order to keep your vehicle running right, it is important to have the
systems on your vehicle checked regularly. This can help identify
potential issues and prevent major problems. Ford Motor Company
recommends the following multi-point inspection be performed at every
scheduled maintenance interval to help ensure your vehicle keeps
running great.
Multi-point inspection – Recommended each visit
Accessory drive belt(s) Half-shaft dust boots (if equipped)
Battery performance Horn operation
Clutch operation (if equipped) Radiator, cooler, heater and A/C hoses
Engine air filter Suspension component for leaks or
damage
Exhaust system Steering and linkage
Exterior lamps and hazard
warning system operationTires for wear and proper pressure,
including spare
Fluid levels*; fill if necessary Windshield for cracks, chips or pits
For oil and fluid leaks Washer spray and wiper operation
*Brake, coolant recovery reservoir, manual and automatic transmission
(with an underhood dipstick), power steering (if equipped) and
window washer
Be sure to ask your dealership service advisor or technician about the
multi-point vehicle inspection. It’s a comprehensive way to perform a
thorough inspection of your vehicle. It’s your checklist that gives you
immediate feedback on the overall condition of your vehicle. You’ll know
what’s been checked, what’s okay, as well as those things that may
require future or immediate attention. The multi-point vehicle inspection
is one more way to keep your vehicle running great!
Scheduled Maintenance
331
2012 MKZ Hybrid(hkz)
Owners Guide, 1st Printing
USA(fus)

Additional maintenance items
1
Miles (x 1,000) 20 30 40 60 80 90 100 120 140 150
Kilometers (x 1,000) 32 48 64 96 128 144 160 192 225 240
Replace cabin air filter (if equipped)• ••• •••
Replace climate-controlled seat filter (if equipped)•• • • •
Replace engine air filter (except Fusion Hybrid and MKZ Hybrid)
2
•• • • •
Change engine coolant
3
•
Change motor/electronics coolant (hybrid vehicles only)
3
•
Replace spark plugs•
Inspect accessory drive belt(s)••
Change rear axle fluid (AWD vehicles)•
Change transmission fluid (Fiesta)•
Replace accessory drive belt(s) if not replaced within the last
100,000 miles (160,000 km)•
Replace timing belt if not replaced within the last 150,000 miles
(240,000 km) or 10 years (Fiesta);failure to replace belt can cause
internal engine damage•
1Additional maintenance items can be performed within 3,000 miles (4,800 km) of the last oil change. Do not exceed
the designated distance for the interval.2Fusion Hybrid and MKZ Hybrid vehicles have an engine air filter that does not normally require replacement. Refer to
Air filterin theMaintenance and Specificationschapter for more information.3Initial replacement at 6 years or 100,000 miles (160,000 km), then every 3 years or 50,000 miles (80,000 km)
Scheduled Maintenance
334
2012 MKZ Hybrid(hkz)
Owners Guide, 1st Printing
USA(fus)

A
Accessory delay ..........................95
AdvanceTrac ..............................229
Airbag supplemental restraint
system ................159–160, 169, 172
and child safety seats ............161
description ..............160, 169, 172
disposal ....................................175
driver airbag ....160, 162, 170, 173
indicator light .........168, 171, 175
operation .........160, 162, 170, 173
passenger airbag ............160, 162,
170, 173
side airbag ...............................169
Air cleaner filter ...............313, 315
Air conditioning ....................66, 69
Ambient mood/lighting ...............81
AM/FM .........................................50
Anti-lock brake system
(see Brakes) ......................226–227
Anti-theft system ..............127, 130
arming the system ..........128, 130
disarming a triggered
system .....................................131
Audio system (see Radio) .........50
Automatic transaxle
fluid, adding ............................312
fluid, checking ........................312
Automatic transmission
driving an automatic
overdrive .................................235
fluid, refill capacities ..............316
fluid, specification ..................316
Auxiliary input jack (Line in) ....58
Axle
lubricant specifications ..........316
refill capacities ........................316B
Battery .......................................293
acid, treating emergencies .....293
jumping a disabled battery ....266
maintenance-free ....................293
replacement, specifications ...315
servicing ..................................293
Belt-Minder.............................154
Blind Spot Information
System .......................................242
Blind spot mirror ......................241
Booster seats .............................190
Brakes ........................................226
anti-lock ...........................226–227
anti-lock brake system (ABS)
warning light ...........................227
fluid, checking and adding ....312
fluid, refill capacities ..............316
fluid, specifications .................316
lubricant specifications ..........316
parking ....................................228
shift interlock ..........................234
Break-in period .............................5
Bulbs ............................................81
C
Capacities for refilling fluids ....316
Car2UHome Automation
System .......................................102
CD ................................................50
Cell phone use ............................15
Changing a tire .........................259
Child safety seats ......................181
attaching with tether straps ..188
in front seat ............................182
in rear seat ..............................182
Index
344
2012 MKZ Hybrid(hkz)
Owners Guide, 1st Printing
USA(fus)

Power point .................................92
Power steering ..................232–233
Power Windows ...........................93
Power windows
opening using remote
entry system .....................94, 122
R
Radio ............................................50
6-CD in dash .............................50
Rear-view camera system .........239
Recommendations for
attaching safety restraints for
children ......................................178
Relays ................................251, 258
Remote entry system ...............121
illuminated entry ....................125
locking/unlocking
doors ................................121–122
opening the trunk ...................123
opening the windows .......94, 122
panic alarm .............................122
replacement/additional
transmitters .............................124
replacing the batteries ...........124
Reverse sensing system ...........237
Roadside assistance ..................249
S
Safety belts (see Safety
restraints) ..................148–151, 153
Safety defects, reporting ..........279
Safety restraints ........148–151, 153
Belt-Minder...........................154
extension assembly ................153
for adults .........................149–151for children .............................176
Occupant Classification
Sensor ......................................146
warning light and chime ........154
Safety restraints - LATCH
anchors ......................................185
Safety seats for children ..........181
Safety Compliance
Certification Label ....................319
Satellite Radio .............................50
Satellite Radio Information ........62
Scheduled Maintenance Guide
Normal Scheduled
Maintenance and Log .............333
Seats ..........................................133
child safety seats ....................181
climate control ..................69, 140
easy access/easyout feature ..141
front seats ...............................138
memory seat ...................123, 137
SecuriCode keyless entry
system ........................................126
SecuriLock passive anti-theft
system ........................................127
Servicing your vehicle ..............287
Setting the clock .........................51
Side air curtain .........................172
SOS Post Crash Alert ...............175
Spark plugs,
specifications .....................315, 318
Specification chart,
lubricants ...................................316
Speed control ..............................97
Starting your vehicle ........221–223
jump starting ..........................266
Index
348
2012 MKZ Hybrid(hkz)
Owners Guide, 1st Printing
USA(fus)