•If the airbag readiness light remains illuminated, this may or may/not
be a problem due to the front passenger sensing system.
DO NOT attempt to repair or service the system; take your vehicle
immediately to an authorized dealer.
If it is necessary to modify an advanced front airbag system to
accommodate a person with disabilities, contact the Ford Customer
Relationship Center at the phone number shown in theCustomer
Assistancesection of thisOwner’s Guide.
WARNING:Any alteration/modification to the front passenger
seat may affect the performance of the front passenger sensing
system.
Determining if the system is operational
The supplemental restraint system uses a warning indicator light in the
instrument cluster or a backup tone to indicate the condition of the
system. Refer to theWarning lights and chimessection in the
Instrument Clusterchapter. Routine maintenance of the airbag is not
required.
A difficulty with the system is indicated by one or more of the following:
•The readiness light (same light
for front and side airbag system)
will either flash or stay lit.
•The readiness light will not
illuminate immediately after ignition is turned on.
•A series of five beeps will be heard. The tone pattern will repeat
periodically until the problem and/or light are repaired.
If any of these things happen, even intermittently, have the supplemental
restraint system serviced at an authorized dealer immediately. Unless
serviced, the system may not function properly in the event of a
collision.
Seating and Safety Restraints
168
2012 MKZ Hybrid(hkz)
Owners Guide, 1st Printing
USA(fus)
WARNING:Several air bag system components get hot after
inflation. Do not touch them after inflation.
WARNING:If the side
airbag has deployed,the
airbag will not function again.
The side airbag system
(including the seat) must be
inspected and serviced by an
authorized dealer.If the airbag
is not replaced, the unrepaired
area will increase the risk of injury
in a collision.
Determining if the system is operational
The SRS uses a readiness light in the instrument cluster or a tone to
indicate the condition of the system. Refer toWarning lights and
chimesin theInstrument Clusterchapter. Routine maintenance of the
airbag is not required.
Any difficulty with the system is indicated by one or more of the
following:
•The readiness light (same light as used for front airbag system) will
either flash or stay lit.
•The readiness light will not illuminate immediately after ignition is
turned to the on position.
•A series of five beeps will be heard. The tone pattern will repeat
periodically until the problem and light are repaired.
If any of these things happen, even intermittently, have the SRS serviced
at an authorized dealer immediately. Unless serviced, the system may not
function properly in the event of a collision.
Seating and Safety Restraints
171
2012 MKZ Hybrid(hkz)
Owners Guide, 1st Printing
USA(fus)
Determining if the system is operational
The SRS uses a readiness light in the instrument cluster or a tone to
indicate the condition of the system. Refer toWarning lights and
chimesin theInstrument Clusterchapter. Routine maintenance of the
airbag is not required.
Any difficulty with the system is indicated by one or more of the
following:
•The readiness light (same light as used for front airbag system) will
either flash or stay lit.
•The readiness light will not illuminate immediately after ignition is
turned to the on position.
•A series of five beeps will be heard. The tone pattern will repeat
periodically until the problem and light are repaired.
If any of these things happen, even intermittently, have the SRS serviced
at an authorized dealer immediately. Unless serviced, the system may not
function properly in the event of a collision.
SOS Post-Crash Alert System™
The system automatically flashes the turn signal lamps and sounds the
horn three times at four second intervals in the event of a serious impact
that deploys an airbag (front, side, side curtain [if equipped] or Safety
Canopy[if equipped]) or the safety belt pretensioners.
The system can be turned off when any one of the following actions are
taken by the driver or any other person:
•pressing the hazard control button,
•or pressing the panic button on the remote entry transmitter.
The feature will continue to operate until the vehicle runs out of power.
Disposal of airbags and airbag equipped vehicles (including
pretensioners)
Contact your authorized dealer as soon as possible. Airbags MUST BE
disposed of by qualified personnel.
Seating and Safety Restraints
175
2012 MKZ Hybrid(hkz)
Owners Guide, 1st Printing
USA(fus)
Temperature A B C
The temperature grades are A (the highest), B and C, representing the
tire’s resistance to the generation of heat and its ability to dissipate heat
when tested under controlled conditions on a specified indoor laboratory
test wheel. Sustained high temperature can cause the material of the tire
to degenerate and reduce tire life, and excessive temperature can lead to
sudden tire failure. The grade C corresponds to a level of performance
which all passenger car tires must meet under the Federal Motor Vehicle
Safety Standard No. 139. Grades B and A represent higher levels of
performance on the laboratory test wheel than the minimum required by
law.
WARNING:The temperature grade for this tire is established
for a tire that is properly inflated and not overloaded. Excessive
speed, underinflation, or excessive loading, either separately or in
combination, can cause heat buildup and possible tire failure.
TIRES
Tires are designed to give many thousands of miles of service, but they
must be maintained in order to get the maximum benefit from them.
Glossary of tire terminology
•Tire label:A label showing the OE (Original Equipment) tire sizes,
recommended inflation pressure and the maximum weight the vehicle
can carry.
•Tire Identification Number (TIN):A number on the sidewall of
each tire providing information about the tire brand and
manufacturing plant, tire size and date of manufacture. Also referred
to as DOT code.
•Inflation pressure:A measure of the amount of air in a tire.
•Standard load:A class of P-metric or Metric tires designed to carry a
maximum load at 35 psi [37 psi (2.5 bar) for Metric tires]. Increasing
the inflation pressure beyond this pressure will not increase the tire’s
load carrying capability.
•Extra load:A class of P-metric or Metric tires designed to carry a
heavier maximum load at 41 psi [43 psi (2.9 bar) for Metric tires].
Increasing the inflation pressure beyond this pressure will not increase
the tire’s load carrying capability.
•kPa:Kilopascal, a metric unit of air pressure.
Tires, Wheels and Loading
195
2012 MKZ Hybrid(hkz)
Owners Guide, 1st Printing
USA(fus)
following two conditions: (1) This device may not cause harmful
interference, and (2) This device must accept any interference received,
including interference that may cause undesired operation.
WARNING:The tire pressure monitoring system is NOT a
substitute for manually checking tire pressure. The tire pressure
should be checked periodically (at least monthly) using a tire gauge,
seeInflating your tiresin this chapter. Failure to properly maintain
your tire pressure could increase the risk of tire failure, loss of control,
vehicle rollover and personal injury.
Changing tires with a TPMS
Each road tire is equipped with
a tire pressure sensor located
inside the tire/wheel cavity. The
pressure sensor is attached to
the valve stem. The pressure
sensor is covered by the tire and
is not visible unless the tire is
removed. Care must be taken
when changing the tire to avoid
damaging the sensor.It is
recommended that you always have
your tires serviced by an authorized dealer.
The tire pressure should be checked periodically (at least monthly) using
an accurate tire gauge, refer toInflating your tiresin this chapter.
Understanding your tire pressure monitoring system (TPMS)
The tire pressure monitoring system measures pressure in your four road
tires and sends the tire pressure readings to your vehicle. The low tire
pressure warning light will turn on if the tire pressure is significantly low.
Once the light is illuminated, your tires are under-inflated and need to be
inflated to the manufacturer’s recommended tire pressure. Even if the
light turns on and a short time later turns off, your tire pressure still
needs to be checked. Visit www.checkmytires.org for additional
information.
When your temporary spare tire is installed
When one of your road tires needs to be replaced with the temporary spare,
the TPMS will continue to identify an issue to remind you that the damaged
road wheel/tire needs to be repaired and put back on your vehicle.
Tires, Wheels and Loading
210
2012 MKZ Hybrid(hkz)
Owners Guide, 1st Printing
USA(fus)
3. Once the “Ready Indicator Light” is on, release the parking brake,
apply the brake, shift into gear and drive.
Note:After the engine has started the first time, it may stop running to
conserve fuel after it is warmed-up and the battery is sufficiently
charged.
Note:If the vehicle does not start, put the gearshift lever into P (Park),
turn the ignition off, wait 10 seconds, then attempt to start the vehicle
again. If the vehicle still does not start, it may require refueling, jump
starting, or service. For information on jump starting the vehicle, refer to
Jump startingin theRoadside Emergencieschapter.
Guarding against exhaust fumes
Carbon monoxide is present in exhaust fumes. Take precautions to avoid
its dangerous effects.
WARNING:If you smell exhaust fumes inside your vehicle, have
your dealer inspect your vehicle immediately. Do not drive if you
smell exhaust fumes.
Important ventilating information
If the engine is idling while the vehicle is stopped for a long period of
time, open the windows at least 1 inch (2.5 cm) or adjust the heating or
air conditioning to bring in fresh air.
ENGINE BLOCK HEATER (IF EQUIPPED)
WARNING:Failure to follow engine block heater instructions
could result in property damage or physical injury.
WARNING:To reduce the risk of electrical shock, do not use
your heater with ungrounded electrical systems or two-pronged
(cheater) adapters.
An engine block heater warms the engine coolant which aids in starting
and allows the heater/defroster system to respond quickly. If your vehicle
is equipped with this system, your equipment includes a heater element
which is installed in your engine block and a wire harness which allows
the user to connect the system to a grounded 120 volt A/C electrical
source. The block heater system is most effective when outdoor
temperatures reach below 0°F (-18°C).
Driving
224
2012 MKZ Hybrid(hkz)
Owners Guide, 1st Printing
USA(fus)
The AdvanceTracsystem includes
a stability control switch on the
instrument panel, a stability control
light and a stability control off light
in the instrument cluster. Both the stability control light and the stability
control off light in the instrument cluster will illuminate temporarily
during start-up as part of a normal system self-check. The stability
control light may illuminate (flash) during certain driving situations
which cause the AdvanceTracsystem to operate. If the stability control
light illuminates steadily, have the system serviced by an authorized
dealer immediately. If equipped with a message center, the vehicle will
also indicate a failure with the AdvanceTracsystem.
Note:If the system cannot be turned off, refer toMyKeyin theLocks
and Securitychapter for more information.
When AdvanceTracperforms a normal system self-check, some drivers
may notice a slight movement of the brake, and/or a rumble, grunting, or
grinding noise after startup and when driving off.
When an event occurs that activates AdvanceTracyou may experience
the following:
•A slight deceleration of the vehicle
•The stability control light will flash.
•If your foot is on the brake pedal, a vibration in the pedal
•If the driving condition is severe and your foot is not on the brake, the
brake pedal may move as the systems applies higher brake forces. You
may also hear a whoosh of air from under the instrument panel during
this severe condition.
•The brake pedal may feel stiffer than usual.
Traction control system (TCS)
Traction control is a driver aid feature that helps your vehicle maintain
traction of the wheels, typically when driving on slippery and/or hilly
road surfaces, by detecting and controlling wheel spin.
Excessive wheel spin is controlled in two ways, which may work
separately or in tandem; engine traction control and brake traction
control. Engine traction control works to limit drive-wheel spin by
momentarily reducing engine power. Brake traction control works to limit
wheel spin by momentarily applying the brakes to the wheel that is
slipping. Traction control is most active at low speeds.
During TCS events, the stability control light in the instrument cluster
will flash.
Driving
230
2012 MKZ Hybrid(hkz)
Owners Guide, 1st Printing
USA(fus)
In some states, you must directly notify Ford in writing before pursuing
remedies under your state’s warranty laws. Ford is also allowed a final
repair attempt in some states.
In the United States, a warranty dispute must be submitted to the BBB
AUTO LINE before taking action under the Magnuson-Moss Warranty
Act, or to the extent allowed by state law, before pursuing replacement
or repurchase remedies provided by certain state laws. This dispute
handling procedure is not required prior to enforcing state created rights
or other rights which are independent of the Magnuson-Moss Warranty
Act or state replacement or repurchase laws.
IN CALIFORNIA (U.S. ONLY)
California Civil Code Section 1793.2(d) requires that, if a manufacturer
or its representative is unable to repair a motor vehicle to conform to the
vehicle’s applicable express warranty after a reasonable number of
attempts, the manufacturer shall be required to either replace the
vehicle with one substantially identical or repurchase the vehicle and
reimburse the buyer in an amount equal to the actual price paid or
payable by the consumer (less a reasonable allowance for consumer
use). The consumer has the right to choose whether to receive a refund
or replacement vehicle.
California Civil Code Section 1793.22(b) presumes that the manufacturer
has had a reasonable number of attempts to conform the vehicle to its
applicable express warranties if, within the first 18 months of ownership
of a new vehicle or the first 18,000 miles (29,000 km), whichever occurs
first:
1. Two or more repair attempts are made on the same non-conformity
likely to cause death or serious bodily injury OR
2. Four or more repair attempts are made on the same nonconformity (a
defect or condition that substantially impairs the use, value or safety of
the vehicle) OR
3. The vehicle is out of service for repair of nonconformities for a total of
more than 30 calendar days (not necessarily all at one time)
In the case of 1 or 2 above, the consumer must also notify the
manufacturer of the need for the repair of the nonconformity at the
following address:
Ford Motor Company
16800 Executive Plaza Drive
Mail Drop 3NE-B
Dearborn, MI 48126
Customer Assistance
274
2012 MKZ Hybrid(hkz)
Owners Guide, 1st Printing
USA(fus)