Locks and Security 110
Keys 110
Locks 115
Anti-theft system 127
Seating and Safety Restraints 133
Seating 133
Personal Safety System™ 145
Safety belt system 148
Airbags 159
Child restraints 176
Tires, Wheels and Loading 194
Tire information 194
Tire inflation 196
Tire Pressure Monitoring System (TPMS) 209
Vehicle loading 213
Trailer towing 219
Recreational towing 220
Driving 221
Starting 221
Brakes 226
AdvanceTrac229
Transmission operation 235
Reverse sensing system 237
Rear-view camera system 239
Roadside Emergencies 249
Getting roadside assistance 249
Hazard flasher switch 250
Fuel pump shut-off 251
Fuses and relays 251
Changing tires 259
Wheel lug nut torque 265
Jump starting 266
Wrecker towing 269
Table of Contents
2
2012 MKZ Hybrid(hkz)
Owners Guide, 1st Printing
USA(fus)
CONGRATULATIONS
Congratulations on acquiring your new Lincoln. Please take the time to
get well acquainted with your vehicle by reading this handbook. The
more you know and understand about your vehicle, the greater the
safety and pleasure you will derive from driving it.
For more information on Ford Motor Company and its products visit the
following website:
•In the United States: www.ford.com
•In Canada: www.ford.ca
•In Mexico: www.ford.com.mx
•In Australia: www.ford.com.au
Additional owner information is given in separate publications.
This Owner’s Guide describes every option and model variant available
and therefore some of the items covered may not apply to your
particular vehicle. Furthermore, due to printing cycles it may describe
options before they are generally available.
Remember to pass on the Owner’s Guide when reselling the vehicle. It is
an integral part of the vehicle.
WARNING: Fuel pump shut-off:In the event of an accident
this feature will automatically cut off the fuel supply to the
engine. It can also be activated through sudden vibration (e.g. collision
when parking). To restart your vehicle, refer toFuel pump shut-offin
theRoadside Emergencieschapter.
SAFETY AND ENVIRONMENT PROTECTION
Warning symbols in this guide
How can you reduce the risk of personal injury to yourself or others? In
this guide, answers to such questions are contained in comments
highlighted by the warning triangle symbol. These comments should be
read and observed.
Introduction
4
2012 MKZ Hybrid(hkz)
Owners Guide, 1st Printing
USA(fus)
limitations regarding 911 Assist and Traffic, directions and
Information privacy below). However, parties, such as law
enforcement, could combine the EDR data with the type of
personally identifying data routinely acquired during a crash
investigation.
To read data recorded by an EDR, special equipment is required,
and access to the vehicle or the EDR is needed. In addition to the
vehicle manufacturer, other parties, such as law enforcement,
that have such special equipment, can read the information if
they have access to the vehicle or the EDR. Ford Motor Company
and Ford of Canada do not access event data recorder
information without obtaining consent, unless pursuant to court
order or where required by law enforcement, other government
authorities or other third parties acting with lawful authority.
Other parties may seek to access the information independently
of Ford Motor Company and Ford of Canada.
Note: Including to the extent that any law pertaining to Event
Data Recorders applies to SYNCor its features, please note the
following: Once 911 Assist (if equipped) is enabled (set ON), 911
Assist may, through any paired and connected cell phone, disclose
to emergency services that the vehicle has been in a crash
involving the deployment of an airbag or, in certain vehicles, the
activation of the fuel pump shut-off. Certain versions or updates
to 911 Assist may also be capable of being used to electronically
or verbally provide to 911 operators the vehicle location (such as
latitude and longitude), and/or other details about the vehicle or
crash or personal information about the occupants to assist 911
operators to provide the most appropriate emergency services. If
you do not want to disclose this information, do not activate the
911 Assist feature. See your SYNCsupplement for more
information.
Additionally, when you connect to Traffic, Directions and
Information (if equipped, U.S. only) the service uses GPS
technology and advanced vehicle sensors to collect the vehicle’s
current location, travel direction, and speed (“vehicle travel
information”) only to help provide you with the directions, traffic
reports, or business searches your request. If you do not want
Ford or its vendors to receive this information, do not activate
the service. Ford Motor Company and the vendors it uses to
provide you with this information do not store your vehicle travel
information. For more information, see Traffic, Directions and
Information, Terms and Conditions. See your SYNCsupplement
for more information.
Introduction
14
2012 MKZ Hybrid(hkz)
Owners Guide, 1st Printing
USA(fus)
These are some of the symbols you may see on your vehicle.
Vehicle Symbol Glossary
Safety Alert
See Owner’s Guide
Fasten Safety BeltAirbag - Front
Airbag - SideChild Seat Lower
Anchor
Child Seat Tether
AnchorBrake System
Anti-Lock Brake SystemParking Brake System
Brake Fluid -
Non-Petroleum BasedParking Aid System
Stability Control SystemSpeed Control
Master Lighting SwitchHazard Warning Flasher
Fog Lamps-FrontFuse Compartment
Fuel Pump ResetWindshield Wash/Wipe
Windshield
Defrost/DemistRear Window
Defrost/Demist
Introduction
16
2012 MKZ Hybrid(hkz)
Owners Guide, 1st Printing
USA(fus)
If you calculate your average fuel economy by dividing distance traveled
by amount of fuel used, your figure may be different than displayed for
the following reasons:
•Your vehicle was not perfectly level during fill-up
•Differences in the automatic shut-off points on the fuel pumps at
service stations
•Variations in top-off procedure from one fill-up to another
•Rounding of the displayed values to the nearest 0.1 gallon (liter)
To determine your average highway fuel economy, do the following:
1. Drive the vehicle at least 5 miles (8 km) with the speed control
system engaged to display a stabilized average.
2. Record the highway fuel economy for future reference.
It is important to press the RESET button to reset the function after
setting the speed control to get accurate highway fuel economy readings.
For more information refer toEssentials of good fuel economyin the
Maintenance and Specificationschapter.
Distance to empty (DTE):Distance to Empty is displayed in the lower
right for miles or on the top right for kilometers of your vehicle’s
instrument cluster along with the efficiency, history graph or no display
(shown previously with history graph). This function will give you an
estimate of how far you can drive with the fuel remaining in your tank
under normal driving conditions. Distance to empty will vary according
to your driving habits.
DTE is calculated using a running average fuel economy, which is based
on your recent driving history of 500 miles (800 km). This value is not
the same as the average fuel economy display. The running average fuel
economy is re-initialized to a factory default value if the battery is
disconnected.
Turn your vehicle off when refueling to correctly detect the amount fuel
being added and allow this feature to work correctly.
Refer toMessage centerin this chapter for more information on the
distance to empty display mode.
Instrument Cluster
32
2012 MKZ Hybrid(hkz)
Owners Guide, 1st Printing
USA(fus)
Average fuel economy
Press INFO to display your average
fuel economy in miles/gallon or
liters/100 km.
If you calculate your average fuel
economy by dividing miles traveled
by gallons of fuel used (liters of fuel
used by 100 kilometers traveled),
your figure may be different than displayed for the following reasons:
•Your vehicle was not perfectly level during fill-up.
•Differences in the automatic shut-off points on the fuel pumps at
service stations.
•Variations in top-off procedure from one fill-up to another.
•Rounding of the displayed values to the nearest 0.1 gallon (liter).
To determine your average highway fuel economy, do the following:
1. Drive the vehicle at least 5 miles (8 km) with the speed control
system engaged to display a stabilized average.
2. Record the highway fuel economy for future reference.
It is important to press RESET in order to reset the function after
setting the speed control to get accurate highway fuel economy readings.
For more information refer toEssentials of good fuel economyin the
Maintenance and Specificationschapter.
MyKeymiles
Select this function from the INFO menu to display tracked MyKey
mileage (km). For more information refer toMyKeyin theLocks and
Securitychapter.
Blank display
Press INFO to select this function from the INFO menu to turn the
display area off.
Setup menu
The setup menu can fully display on both the right and left sides of your
instrument cluster. The left side contains the menu function while the
right side contains help information that changes based on the current
menu selection. The right side is intended to be visible only when the
vehicle is stopped. The menu on the left side can be accessed at any
time by pressing the SETUP button.
Instrument Cluster
37
2012 MKZ Hybrid(hkz)
Owners Guide, 1st Printing
USA(fus)
ABS warning lamp
The ABS lamp in the instrument
cluster momentarily illuminates
when the ignition is turned on. If
the light does not illuminate during
start up, remains on or flashes, the
ABS may be disabled and may need to be serviced.
Even when the ABS is disabled and
the ABS light is on, normal braking
is still effective. If your BRAKE
warning lamp illuminates with the
parking brake released, have your
brake system serviced immediately.
Using ABS
When hard braking is required, apply continuous force on the brake
pedal; do not pump the brake pedal since this will reduce the
effectiveness of the ABS and will increase your vehicle’s stopping
distance. The ABS will be activated immediately, allowing you to retain
full steering control during hard braking and on slippery surfaces.
However, the ABS does not decrease stopping distance and does not
decrease the time necessary to apply the brakes.
Regenerative Braking System (RBS)
Your vehicle uses a feature known as regenerative braking. This is used
to simulate the engine braking of an internal combustion engine and
assist the standard brake system while recovering some of the energy of
motion and storing it in the battery to improve fuel economy. The
standard brake system is designed to fully stop the car if regenerative
braking is not available. During regenerative braking, the motor is spun
as a generator to create electrical current. This recharges the high
voltage battery and slows the vehicle. In effect, once the accelerator
pedal is released, the motor changes from an energy user to an energy
producer.
When the accelerator pedal is released or the brake pedal is applied, the
brake controller automatically detects the amount of deceleration
requested and optimizes how much of the deceleration will be produced
by regenerative braking. The remaining portion is generated by standard
friction braking. When the battery is almost fully charged, the amount of
regenerative braking is limited to avoid overcharging, and the requested
deceleration is produced by standard friction braking alone.
ABS
P!
BRAKE
Driving
227
2012 MKZ Hybrid(hkz)
Owners Guide, 1st Printing
USA(fus)
FUEL PUMP SHUT-OFF
In the event of a moderate to severe collision, this vehicle is equipped
with a fuel pump shut-off feature that stops the flow of fuel to the
engine. Not every impact will cause a shut-off.
Should your vehicle shut off after a collision due to this feature, you may
restart your vehicle by doing the following:
1. Turn the ignition switch to the off position.
2. Turn the ignition switch to the on position.
In some instances the vehicle may not restart the first time you try to
restart and may take one additional attempt.
WARNING:Failure to inspect and if necessary repair fuel leaks
after a collision may increase the risk of fire and serious injury.
Ford Motor Company recommends that the fuel system be inspected
by an authorized dealer after any collision.
FUSES AND RELAYS
Fuses
If electrical components in the
vehicle are not working, a fuse may
have blown. Blown fuses are
identified by a broken wire within
the fuse. Check the appropriate
fuses before replacing any electrical
components.
Note:Always replace a fuse with one that has the specified amperage
rating. Using a fuse with a higher amperage rating can cause severe wire
damage and could start a fire.
15
Roadside Emergencies
251
2012 MKZ Hybrid(hkz)
Owners Guide, 1st Printing
USA(fus)